2017 Mk3 Saloon 1.2 110 SE-L.

Came out to vehicle earlier today - neither key working (no red LED when unlock pressed), and zero response from vehicle.

Confident 12v battery is decently charged (successfully used day prior...)

Changed key coin batteries (BUT - both keys flat at same time?)

Went for manual key entry, so removed drivers door handle cover.

The key inserts, BUT barrel rotates freely 360 degrees - no unlocking!

Therefore - UNABLE to enter vehicle, and needed to bus to work.

Any ideas, please? :-(

Edited 3 hours ago3 hr by Aitch2

Welcome to the forum.

Have you managed to unlock the vehicle after replacing the fob battery?

Try an other battery for fob. I have had a couple that even though they were new battery they were pretty old and past it. If that doesnt work reckon an autolocksmith. Could be the car battery has gone flat even though it was working the day before. (interior light on etc) Had this problem a few years ago. Old car that hardly got used and car battery went flat with doors locked. Same problem manual entry was seized as was never used. We got a couple of jump leads and put power to main starter motor terminal and an earth to chassis to jump the car with 12v and managed to unlock it. You could also see if you can get to the bonnet release through or near front grill.

Alasdair

21 minutes ago, Warrior193 said:

Welcome to the forum.

Have you managed to unlock the vehicle after replacing the fob battery?

No. Replaced both fob batteries. No change.

Q: Would you expect to see the red LED light with key presses on the keys, even if something amiss at the vehicle end?

Red light on fob should light up. Does on my sons MK1. If theres no light maybe as said new batteries may be at fault. Seems very unlucky for two fobs to fail at one time.

Alasdair