Help,

I am on my work's desktop pc at the moment. I need to use explorer for a certain website for work. I use firefox for everything else though. I've just upgraded to explorer 7, but now internet explorer won't access the internet. Firefox still works.

I'm on a network, that's all I know.........please help, my boss aint too chuffed:mad:

You've probably lost the proxy server settings.

Tools - options - general - connection settings in Firefox will tell you if you have one set

You've probably lost the proxy server settings.

Tools - options - general - connection settings in Firefox will tell you if you have one set

Thanks Dr Z

direct connection to internet is selected, does this mean anything?

Have you tried defaulting back all the settings in IE 7, im running both at the moment if i can be of help. I can send my screen shots of my settings if that helps ?????

Are you connected direct or via a LAN ?

that means you don't have a proxy server , so thats not it.

Have you tried defaulting back all the settings in IE 7, im running both at the moment if i can be of help. I can send my screen shots of my settings if that helps ?????

Tried returning to default, but nothing. I think I was using firefox, when i download ie7, could this be significant

check your firewall and spyware settings to see if its blocking IE.

I hate computers, I'm mechanically minded but computers baffle me!

If i remove ie7, could I reinstall ie6 through firefox? or will this just make things worse?

I can't understand how 1 works but not the other.

When I first installed the PC many months ago, I just plugged it into the network socket and it found the network itself. How can I get it to do this again?

Uninstall IE 7, you should be left with IE 6 then.

If not you can reinstall IE 6 via START, CONTROL PANEL, ADD REMOVE PROGRAMS, ADD/ REMOVE WINDOWS COMPONENTS, select IE.

Then run IE 6 and download IE 7.

Uninstall IE 7' date=' you should be left with IE 6 then.

If not you can reinstall IE 6 via START, CONTROL PANEL, ADD REMOVE PROGRAMS, ADD/ REMOVE WINDOWS COMPONENTS, select IE.

Then run IE 6 and download IE 7.[/quote']

it just gets worse, every time I select 'remove', my computer shuts down and restarts, but ie7 is still there. Is therre anyway of running ie6, without removing ie7?

Think you are stuck with IE7, in theory you should be able to downgrade to IE 6, prehaps by getting an IE 6 installer but I wouldn't be sure.

- What OS is it (XP Pro)?

- Do you have anything like norton or similar on there?

- Did you create a restore point before you installed IE7?

- What are the security zone settings in IE7 set to, IIRC by default this is set high?

- What are the connection settings set to?

- Have you logged in as an administrator on the system yet and tried browsing the web from that.

This may help for remval:

http://msdn.microsoft.com/ie/releasenotes/default.aspx

- What OS is it (XP Pro)? xp sp2

- Do you have anything like norton or similar on there? No, did have Mcafree, but removed it

- Did you create a restore point before you installed IE7? Doh! no!

- What are the security zone settings in IE7 set to, IIRC by default this is set high? Medium

- What are the connection settings set to? nothing set

- Have you logged in as an administrator on the system yet and tried browsing the web from that. no

try this

go to START / ALL PROGRAMS / WINDOWS UPDATE

it only lets you do this through IE, might give it a nudge.

Try logging in as admin and using IE7 briefly

You might want to go through the internet connection wizard and see if that gives things a poke.

Sorry I can't be more help, but it sounds like you have the main things covered.

Just go to windows restore (It sometimes sets up restore points on its own)and set a restore point before you installed ie7.....you wont loose any work and it is reversable

Could you tell us what happens when you try to connect to something?

Also look at tools/internet options/connections in IE and tell us the contents of both the front tab, and the dialog that appears when you click "LAN settings" (hopes that the IE7 dialogs have the same names as IE6 ...)

Ta

Just go to windows restore (It sometimes sets up restore points on its own)and set a restore point before you installed ie7.....you wont loose any work and it is reversable

System restore, seems to have worked, back on ie6 now

Cheers!

Ants.. just to add, theres a nice little extention for Firefox called "open in IE" or somethign like that.. where you can set sites or links you know dont work in the 'fox to automatically open in a IE tab

EDIT: theres a couple available.. try this one

I have one on my work PC because of some legacy asp pages on our intranet dont like 'fox

Ants.. just to add' date=' theres a nice little extention for Firefox called "open in IE" or somethign like that.. where you can set sites or links you know dont work in the 'fox to automatically open in a IE tab

EDIT: theres a couple available.. try this one

I have one on my work PC because of some legacy asp pages on our intranet dont like 'fox

Cool, cheers for that. I'll have a play with those, but first I'll create a restore point!........see I'm learning!