Not sure on the right section to put this but wanted to share my feedback.
So I am a volunteer driver for the NHS, part of a Warwickshire group called 4x4 volunteers as we usually assist during snow and floods moving patients and nurses, however our services have been needed during Covid.
So I was dropping a nurse off in leamington when my ‘check engine oil’ light came on... never a good thing. Luckily I was just at the nurses house which happens to be 30 seconds from the Skoda dealership. Knowing I have a service plan with Skoda and having no other options I got to the dealership and checked the oil (dipstick was showing just on the bottom), again never a good thing... So I went in as as its a Sunday there was only 2 salesmen working, with no access to the service stock room. However after explaining my predicament the sales man noticed oil sat on a self ‘advertising’ the oil and we checked that it was right for my car and after sussing out it is absolutely the right oil, he gave it to me free of charge and helped me fill my car and then off I went.
This may have been just a nice good will gesture from the salesman, however this is exactly the kind of service that makes you go back... so next time I want a new Skoda I’ll be heading to leamington as it thoroughly impressed me... albeit a small ish gesture!
Anyway.. thought I’d share!