kodiaqsportline

If it's not the battery then I'm totally confused. Can't think of any combination of key presses together with opening/closing via KESSY that would allow a key to lock the car but not open it. This sounds absolutely ridiculous but a while back, my father said his key wasn't working yet it worked perfectly for me when I looked at his car. He then called next day to say nope, it's not working. Next time I saw him I asked him to show me exactly what he was doing and despite having owned his car for over 2yrs, ( his has KESSY too ), I found he was pressing the lock button to unlock his car. I feel stupid for suggesting this but here goes - you're defo pressing the correct button on the keyfob?

Obvious diagnoses is duff keyfob battery although that's unlikely on a 23reg car. Note: If you're using both the Keyfob and KESSY within a few seconds of each other, that may alter the way KESSY works. See owners manual. You say key 1 works 100% but with key 2 you can't unlock the car but you can start the engine. So... a: Can you lock the car with key 2 ? b. Where is key1 when you start the car with key2 ? c. Have you tried registering for Skoda Connect? Personally I think Connect is pants and the setup is likely to give you more headaches than KESSY, but why I say have you tried it is because when you register as a primary user, the car asks to have both keys inside the car i.e. it's an easy way to test if your car recognises key2.

+1 Are those 17" Stratos Alloys? Echo what those above have said. I'm of the opinion if a car looks to have been well looked after then it probably has. You have additional legal rights buying from a business but make sure there's a good 12mth warranty with the car - you may be able to negotiate something into the deal. Defo check the service history. A full Skoda service history can mean anything. Don't let it put you off if there's only 3 Skoda dealer visits as the car may have been on a variable servicing program. Checking the Gov MOT website, the car has passed every MOT first time which again points to a car that's been cared for. There were advisories on all the tyres in 2021. Only 1 different tyre advisory at next MOT which suggests all tyres had been replaced with one since suffering slight damage. Last MOT in Feb mentioned the same offside rear being near to legal limit so worth checking this has since been replaced. I'd expect there to be one or two near new tyres on the car. There's nothing I can see that points to there being an issue with this car so why not? 👍 Yes it's worth having the cars history checked but as you're buying from a dealer who says everything is OK, then legally you're covered from any nasty surprise. As I say, if it looks well cared for, it probably is.

The idea is setting yourself up as a brand new user to Skoda Connect i.e. it has no excuse to reject you.

I have no idea how the system is programmed to work but it's an overly-complicated interface just to set up the system. If I'd seen this issue prior to your car going to the dealer, my educated guess would have been an upgrade won't resolve the problem - I could of course be wrong. It may solve other problems tho! In my expereince, the problem you have sounds to lie within the Connect database - I think it's down to bad programming. I've been saying it for years, I think that if there's an error during setup, the database locks the account and there's no way of getting around it. I certainly couldn't. Being in IT myself, anther educated guess is there will have been some attempt to lock out malware or hackers but the process wasn't thought thru properly. Try using a completely different email address to one that's been previously registered with Skoda Connect. edit: just a thought - were you able to login as the primary user on the courtesy car or any other car? edit2: for others reading this - registering the primary user on the latest MIB3 systems works differently to the previous MIB2.5. No issues with the older systems, it's just the newer ones that are pants.

Again they are not doing it ''because it suits them' they're doing it because that's what's recommended. I've bought three Golfs, one Audi, one SEAT and this is our third Skoda and not once has anyone asked me what service regime would I like. It doesn't happen. I've come across one dealer who's rule of thumb was private owner = annual servicing, company car = LL. That's not an unreasonable assumption to make. You may find the odd 3rd party quoting prices for variable servciing, but it's very rare to find Skoda dealer or any VAG dealer publishing a price for variable servicing - it's something I've always had to inqure about. The fact they don't publish variable servicing prices tells us it's not the norm to have the car on a variable regime so where you're getting 'greed' from I just don't know. The problem for VAG is unlike other manufacturers, they give a choice on servcing. Some, like me, would say that deserves a big thumbs up because at the end of the day it's the owners decision, but the reality is you end up confusing people and there will always be someone only too willing to tell others they've made the wrong choice. The armchair experts as I label them.

Labelling them as greedy barstewards for simply doing their job? If the dealer contacts the customer, that's wrong. If they don't contact the customer, that's wrong too. Give them a break. At 6000 miles per year, the recommended service interval is every 12months so by sending you a reminder, the service dept is only doing it's job. All they're really saying is give us rather than someone else your business. They have no idea how many miles your car has done so they're only guessing it needs serviced at 12mth. Bottom line - it's nothing more than a bog std circular letter. Of course there's no requirement to have it serviced at 12mth ( assuming you own the car? ) so continuing with long-life isn't a problem. Either ignore the letter or tell them you're on long-life. The stuff about sensors etc is all true. That's how BMW and Mercedes servcing operates. Underusing the car ( if you can call it that at 6000 miles per year ) has more an effect on things like brakes etc where say corrossion may start to be a factor therefore annual servicing could be a better option for lower mileage cars, but again that's a decsion entirely up to the owner.

I suspect a 'visual' check will be more of a ticking box exercise, but from a warranty point of view, that's all that's needed. I have all the energy in the world and being the pain-in-the-ar5e that I am, would have no issue challenging the VW group as I have done several times in the past ( and always received a solution or goodwill ). The problem discussing the cambelt is for what purpose? What do we stand to gain? They're not going to change their policy. I wouldn't get technical answer because if it is true that the UK is unique it's almost certain to be a case of 'computer says no'. The question I'm asking myself is, is that true? Is the UK unique? I keep reading people saying other countries do this and that, but few posters ever back this up with evidence. I have no way of knowing if it's true or not. I look at the skoda websites of different countries but if there is one thing about Skoda UK and their dealers that's unique, its that we're provided with information - other countries aren't so lucky. If I did call them and if they'd any sales sense, then they'd reply "Can we interest you in one of our EV's which do not have cambelts" 🤣 The only reason I'd contact Skoda UK is if the belt went snap!

Thanks Silver2011. Is that really what the dash signifies? Tsi belts never wears out but Tdi ones do??? There's also no mention about replacing the tensioners. 😲 If that info is correct then I'm 100% with SkodaUK - any mechanic with half a brain wouldn't pay the slightest attention to that sheet. I see you've chosen to change the belt. If it doesn't need doing, what's your reasoning behind it? I'm with you - mine will be changed too. What's even more interesting tho is if you look a couple of rows up, it has the same dash for the sunroof. So according to that schedule, you never have to clean or lubricate the guide rails on the sunroof? I find that ludicrous to say the least. No half decent mechanic wouldn't ever lubricate a moving part, moreover one that's used fairly infrequently. No wonder people have so many problems if that's the advice they follow. My teenie weeny brain is saying there just has to be more to it than that. Jeez oh, I'm now wondering what the rest of the workshop manual says. 🤪

Cars are complicated things. Why Skoda's incompetence? If the car left the factory in a 'tested OK' state and subsequently failed, why is that refered to as incompetent? What would you have them do, employ the services of Mystic Meg? Let's be clear, there isn't a car manufacturer on this planet that has produced a model of vehicle that hasn't required to be returned to the dealership. It comes down to pot luck and one of the hazards we all have to accept if we buy anything as complicated as a car. You can't avoid problems but you can avoid how they're recified. If that's the exact words the dealer said then that's such a poor attitude. Even if they couldn't get round to it for a few weeks, all they need to do is lie thru their teeth e.g. "We've checked the car, contacted the factory who in turn need tocontact the part supplier for advice. One of their specialists investigating as we speak. In the meantime we've arranged a hire car for you to use". It's not exactly hard. However... BoxerBoy, you initially used the words "to be returned to a nearby dealer" rather than returned to the supplying dealer. Was the car purchsed from Edinburgh ( West End? ) or elsewhere? If it's the latter then perhaps West End were prioritising their own customers. Still no excuse for a crap attitude tho.

Forgive my sceptisism but is it possible to post that part of the workshop manual that says so? I don't know of a single cambelt in existance that never wears, moreover from a legal point of view, I find it incredible anyone would put such a thing in writing.

Never needs changing! Is that what the workshop manual actually says or is that just your interpretation of what it says? The waterpump on your Tdi is belt driven, so yes, manual.

+1. General advice is to keep same manufacturer tyre on same axle so yes, Michelin on front, Bridgetone on rear isn't a problem. But always keep same tyre types on all four corners. If you already have 2 good summer tyres on car then you'll need to replace with 2 more summers or 4 all season's. ( or 4 winters ). perhaps I'm suffering from deja vu but hasn't this same question been asked many times before?

Yes, it solved problem both times. Many people had their pads replaced, I'm not aware of the problem not being solved. You took your car back within the 1st 6mth of the car being registered as new, and that's what they said. Are you sure? How odd, I've never heard anything like it. Effectively they're saying that if something is faulty then they won't replace it as the replacement might be faulty. Pity you didn't ask this forum for advice back then. Unless you can prove that the fault was reported and that's what you were told then as I say, there's little chance of this being put thru as a warranty claim. If you replace the pads then my advice would be to have a non-Skoda garage do this and not to use the same pads as Skoda use. Of course it might be something else causing the problem but you're saying Skoda checked the car and found nothing wrong?

A well known issue with cars throughout all the main VW group marks. Has happened on two of my carss - SEAT and SKODA, both had their brake pads replaced under warranty. If however you're saying it's happened from day 1 on your 2021 car and it's now mid 2023 then think yourself fortunate if they put this through as a warranty repair as they'd be well within their rights to claim wear and tear.

That's a very good point. If one was to argue that in a UK court of law then it would be subject to the contract between the seller and the buyer and if the seller were UK based then it would be subject to UK specs. A UK court won't take their information from what happens in the Czech Rep, they'll take it from what the UK recommends and that's because the car was purchased for the UK market. I wonder what would happen regarding maintenance with those Australian spec Kodiaq's that were sold new in the UK. Not sure even a Philadelphia lawyer could work that that one out. 🤣

Wonder what their definition of considerable financial support is? Current offer on Karoq is £750 PCP contribution + £249 for a 2year service plan which going on the history of the model, is rubbish. They might double the contribution to make you feel better but that'd still be below the historical average contribution which was probably around the £1750 mark. When I bought mine, it was £2750 + £169 service plan. And the list was a damned site cheaper than it is now and that' before taking into account equipment levels. Look at all the bits and bobs you have to add on these days and then go look at other manufacturers who included these as std even on their base models. And there lies the problem with Karoq which could be the reason for this sales push - they're finding it hard to flog. Can't see many 1st time customers being attracted right now so perhaps the tactic is try current customers. They don't have a full hybrid or PHEV or EV to offer, it's just an old school ICE which they're charging a hefy price for. My view is Skoda have lost their mojo at the moment hence they've found themselves competing with lots more modern options. We're changing down to a smaller car but if I were in the market for a car the same size, a Karoq wouldn't be on my radar. Our car is now 3.5years old and I don't have any complaint with it- it's been a great car. Thing is it's better equipped than the current cars, the latest engine is no different that the one I bought 3.5 years ago so why would I shell out £££'s for another less well equipped Karoq?

If I've read that right ( apologies if I haven't ) are you asking what to do if there's additional damage you weren't informed about at the point of sale? At this stage you have zero evidence of a problem that might not exist so probably best asking the question when you do have a problem. But from what you say... But the car is fit for purpose, it was as described ( you even checked it ) and it was of satisfactory quality. Not only were you told the car was damaged but they even sent before and after pictures of their repair which is very unusual ( and welcome ) in the used car business. Moreover, on a car that has no history of accident damage after a vehicle check. Did the car come with an MOT? Have you had an MOT carried out in the past year? because that would be further evidence that car is roadworthy. Question: Based on what evidence are you concerned about the car's safety, flaking paint on a 7 year old car? Lets assume you've paid for an engineers report and the engineer finds evidence of damage that affects the safety of the car. I'm 99.9% sure this would be the outcome: You'll claim you were mis-sold a car, they'll claim you knew it was damaged and still accepted the car. They'll claim the car has been driven for the past year without any issue, therefore that any damage found must have occured after they sold it to you, which I may say, is a perfectly reasonable conclusion, and then it would be up to you to prove the damage was present at the time of sale. Now how are you going to do that? An engineers report may well say there's damage, but how could they prove this occured at the time of sale after you've been driving it for a year? Realistically that's just not going to happen is it. You may claim the car wasn't fit for purpose or is not of satisfactory quality. The same applies - you've been driving for a year without issue. If you want to pay for an engineer's report that's up to you, but if a problem was found it's very likely you'd have to pay for it.

No car regardless of price or manufacturer is fault free. If it was then there would be no point in having a warranty. It's the warranty provider who determines the nature of the fix, you can't tell them what course of action to take. Has the dealer examined the car yet? If their fix caused additional problems then those would be covered under warranty too.

My tuppence worth? Lets say you have a valid claim and lets say the dealer says " sorry, not my problem ", what are your options? Even if the claim were legit, it'll cost you as much money to pursue it than it would be to repair the car. It looks to be an easy fix for a repair shop. Time factor? If you'd paid for the repair itself then yes, consumer laws would apply, but as I understand it you didn't buy a repair, you bought a 6 year old car? If the garage had made a repair without declaring it then again you may have a case for mis-selling, but the fact you knew the car was damaged weakens your position even further. Sounds to me like you're going to have to rely on goodwill from the dealer. Toot is 100% right, at least inform the dealer but whatever you do, don't go in feet first making accusations and stating your roghts or you can forget sympathy from them. Be as nice as you can because they hold all the cards.

Connect comes with a free 1 year subscription. Where did you learn dealers get a bonus for signing up customers? That's a new one on me. If you're not going to use any of the features then no point in signing up. With a few exceptions, most owners seem to agree that Connect is a waste of time and few bother to carry on the subscription after the 1st year. I'm one of them. It answers questions I never asked. Worst still, it gave wrong answers to questions I never asked. Your vehicle will have a built in sim for emergency services ( mandatory in all new cars ) so whether you like it or not, your car is able to be tracked. Hope that helps.

Sorry unable to see the extent of the damage from the photo. If it's just cosmetic then around £60 should put it right if it can be fixed onsite or around £80 if it needs welding. I had 3 19" crators repaired by mobile repair van. 2 were done at my house, the 3rd needed to be taken back to their premises to be repaired ( like you, pot hole damage ). I wasn't expecting miracles but I was amazed at the repairs. To an untrained eye like mine, I couldn't tell the difference between the repair and a new wheel.

You can do if you want but the 'Skoda Fabia' badge is as good an anti-theft deterrent as you'll find. A few things to remember: 1: Keyless is improved in that once you've laid your key down then it won't transmit a signal after a few minutes therefore can't be detected. 2: If a thief wants your car, they'll get it, regardless of keyless. Worst case scenario, they just whack you over the head and take the keys. I don't give keyless a 2nd thought. If I did then I'd disable it - which you can easily do. You would however have to remotely open/close the car and as soon as you do, they can pick up that signal so in that instance a faraday pouch would be useless. There was a case on national news the other day about theives caught on camera taking a Mecedes SUV. Note the age of the car. This was at a time when the keys were constantly transmitting a signal. That scenario couldn't happen with your car, or at least not unless you had them in your pocket and you were moving around. https://www.bbc.co.uk/news/uk-england-oxfordshire-65696161

That's so unfair. There's an adage in computing circles - GIGO which stands for Garbage In = Garbage out. Don't rubbish a 3rd party when all they're doing is reading the information supplied to them. Unless the person is illiterate, the likelyhood is it's the information supplier who's at fault. Your right, the info will obviously have originated from Skoda. Even if the call centre was in-house, the person you speak to can hardly pop down to the production line and ask a question. If you speak to a Skoda employee whether that be in a call centre, the dealer principal or the Job experience temp, they too are only as good as the information they've been supplied with. Blame the message not the messenger.

If as stated above the car is a 'Style' model, questions must have been raised when whoever bought it tried to insure i. Style trim wouldn't be registered on any UK insurer's database.