Rory

Certainly the DSG in ours drives just fine. It changes up just about as early as is reasonable, and I think the downchange on braking from speed is something it's supposed to do. The only time I've ever used Sport or manual changes in ours is for experimentation - I've never felt the need to use them in normal use. Maybe newer cars are a bit different - could the OP have a more sporty mode being used by default in the driver profile (or drive mode)?

Yes, that would be reasonable, but do they actually do it? Even if they do, if they charge it at the actual cost to VWFS that's going to be way less than the dealers retail price so it would still be a good deal. But unless someone has been through this, it's unknown - hence my question.

Well, no you don't. I cancelled the one on our Karoq after 5mths so as to get the cheaper rate in Black Friday offer. I hadn't used any of the elements of the plan. Not only did I not have to pay any extra, after reading of someone who got a refund, I pushed and with much grumpiness they refunded me the 5mths I'd paid as goodwill. Only issue I had is they didn't link the two plans together so it looked like there'd been a 5 mths gap in warranty cover. This meant that the plan showed a 30 day waiting period for the warranty to start. They confirmed to me in email that this was wrong and they would waive it.

Welcome!

As title, really - did you get asked to cover the service cost, or did Skoda Financial Services just let you cancel?

That's very interesting, as we have a Kamiq in the family about to turn 3. Dealer service manager was adamant that the third service and MOT couldn't be done with All In, despite exactly the same thing being done by a VW dealer on wife's Tiguan. Thinking about it, there's be no need to do a full 30 days before would there? As long as the plan is in place then the service could be charged to it - you should only need to do it a day or two prior. Having said all that, I had planned to cancel the All In if an offer occurs in Nov, and re-buy it at the offer price - I did that on our Karoq last year with no issue as we hadn't had any work done. I guess it becomes complicated if you've had a service as VWFS will want paying for it.

Thanks. That's how I see it, which means the dealer service manager has quoted the wrong service. Which suits me - much of the rest of it will be covered by the MOT and going forwards the car will be on All In. I reckon they changed the brake fluid to 2yrs so it would line up with the EV service - it's included in the 2yr service for an EV to help justify the cost as there's pretty well nothing else to do. Still feels like a scam - I've asked indie's about it and they just laugh and say they'll check it, but it won't need changing.

Our (daughter's) Kamiq is just coming up to 3yrs old too and dealer service manager said (by emai) that it's an oil lubrication service. Which I believe is literally just an oil and filter change and some basic safety checks (lights. horn etc). That's different to what the Skoda website says, which says at 3yrs/30K it should have a "Oil and inspection service with Extended scope". The first two services were included with the deal for the car and I'm sure I recall reading that they were just oil services, plus pollen filter at year 2. That would fit with what the website is saying for year 3. There's a quite ridiculous difference in price between the oil service and oil plus inspection. Especially bearing in mind the car will be MOT'd too, which is a pretty thorough going over. I'm annoyed to have to pay at all - slipped up really, should have had the car left on longlife servicing so it wouldn't even be due for its second service yet. Having said that, I'm not mad on the car not being looked at for 2yrs, and leaving oil in for 18,500 miles probably isn't a good idea.

If you use the back button it takes you back to an Enyaq update, so that procedure may be EV specific. Same update message is appearing in our Karoq (and probably other Skoda models too). One user is reported that his car has updated now: https://www.briskoda.net/forums/topic/541069-constant-app-updates/

Same on ours. I've noticed a few times the infotainment takes a while to start up so I hoped it was loading an update. Only for the update message to reappear.

I think they went a bit mad and stripped stuff out in the 24 model year facelift - our late 23 SEL has front parking sensors and I recall there was other stuff missing from the facelift version. I forget what now - did they come down a level in the digital dash? I was surprised the Kamiq SEL came with one as standard that was a hefty upgrade cost in Karoq SEL. So I guess they've gradually brought stuff back.

Our Kamiq was a bit late for its second service as the dealers leadtime was bonkers. Dealer assured us it'd be fine (famous last words). However if the car was on longlife servicing then it could go 2yrs between services (18500 miles) so I don't see why it should be problem. I suppose, as the first service is basically just an oil change and the second is a more extended inspection, then they might say the inspection is overdue.

Are you ordering in the UK? The configurator you showed is German - as another poster said, I don't think elec seats are available in UK and they're not showing in the UK configurator.

The salesman who sold us our SEL grabbed us when we went to pick it up from its 3rd service recently and tried to get us to take one of the new Sportline Editions they had in stock, at a hefty discount as part of some Skoda promotion in June. I would say the one thing that put me off was the 19" wheels and 40 profile tyres, coupled with diamond cut wheels, which we had once and I vowed never to have again. The salesman did say DCC helps the ride - I'm not sure what the modes are called but I've read of owners who only ever drive in Comfort, have tried Normal, and never dared to even try Sport.

That's exactly what I do.....but, I have auto-hold turned off. Surely if you have it on, the car won't release its brakes and start to move until you touch the accelerator? I turn it off because my previous TC auto didn't have it so got used to driving without it, and in the Tiguan we had before the Karoq, it released the auto brakes with a bit of "thunk" - it was far nicer to let the car creep before getting on the gas.

I've done it three times and have always had to make multiple payments with no issues at all (apart from the hassle of going through the whole process each time). I've done it by calling and using my debit card. I think the issue was VWFS would only accept £10K at a time. I've just found the email from the first one I did, where I queried it as I think the letter did make it sound like they wanted one payment. "Thank you for your email regarding payment. We can confirm you are able to split the transaction over seperate days. please complete the remaining amount on consecutive days. Please use your agreement number as the payment reference number."

Did the letter say "Withdraw", and, if I may, how much was the interest charge? One of the VW Group salesmen told me the reason they're not bothered is people often say they're going to pay it off but then don't. So it's a numbers game - as long as not too many people start doing it.

I should have put a tonque-in-cheek smiley. However it's a long standing family dealer we've known for a while and I don't think they'd outright lie (but I recognise they couldn't be 100% sure of Skoda's plans and even then things change) but, as you describe, what constitutes "another" Karoq? We had a late mk1 Tiguan and there was a big difference to the Mk2 in 2016. The mk3 in late 23/24 is quite different again. So Karoq is certainly due a next version but it doesn't look like there's going to be a significant change.

The dealer we use, in trying to get us take one of the discounted stock models at the end of last quarter, was adamant that there won't be another Karoq. Didn't seem a lot of point in changing ours, especially as that means crystalising the horrible depreciation it's suffered. I can't say I've been thrilled with the car, but wife thinks it's absolutely the perfect size for her.

Had a couple of plans with EMAC over the years and they've worked fine. Had to cancel one on our Ateca as we took it to cover the cars 4th and 5th years as the car had a 5yr warranty so couldn't use All In. Then I found out by chance that the SEAT dealer hadn't applied the warranty - they knew, hadn't told us, and kept the money. So they cancelled the EMAC plan, got the payments refund and put the car onto All In. As for dealer servicing prices - it drives me nuts. The Skoda dealer we use has mental prices on their website but the service manager has wibbled about how it's out of his control - even though it's one-off family owned dealership and the prices are set by dealers (they're all slightly different). Wasn't an issue on our Karoq as bought it Approved Used so after the two included services it was old enough to go onto All In. Daughter's Kamiq was bought new, had two services and even though I've specifically asked I haven't been offered any way of mitigating the upcoming 3rd service - even though I know the dealer uses EMAC. On wife's previous Tiguan the dealer (probably the best dealer I've dealt with) put the car on All In (the car had to have a dealer check for All In back then) on the 6th birthday, 1st Sept. but somehow managed to do the service and MOT at the day before under the plan. I asked the Skoda dealer if the same was possible at 3yrs and they said no. It's not that many years ago that a VW dealer accidentally gave me the invoice they send to VWFS for the car's first oil service - it was £68 inc parts, labour and VAT. I waited while it was done and the car was in the workshop 20 mins. Servicing at full retail prices is astonishingly profitable.

Don't know if you realised, or it's a typo, but the first part of the VW p/n is different, not just the end? One is 04 and the other 05. Also the first NGK p/n is just IKER (there's no L in it) IKER7A8EGS (94224) Looks like the first one is used in 1.0 and 1.4, and the second in 1.0 and 1.5 so, on the basis the 1.4 is older and the 1.5 newer I presume they must have redesigned the cylinder head at some point on the 1.0.

This is a fairly common issue on VW Group cars. Usually the fix is changing the wiper switch, but I've seen several posts where people say cleaning the screen where the sensor is stops it, even though they were adamant the wiper stalk was was not in the auto position. I suppose it costs nothing to try that.

Mine is the same as the one in the first post - I don't believe there's any option to select another view.

Actually so did ours (almost), although we didn't crystalise that loss. When we got the Karoq leadtime on new orders was 9mths. The dealer ordered one in our name but didn't take a deposit. They said (verbal) we could change for £6K. The bottom then promptly fell out of the market and the new one arrived 4 months later. The dealer called and said they couldn't do the deal as ours had lost £12K. 😒 I supposed if you want to spin it positively, the car has only lost £2K since then (2.5yrs)! It what comes of buying a car in a bit of a panic. It was that experience which put me into "nope" mode when the salesman grabbed us. Another thing I'm not sure about - is there going to a new Karoq? Salesman said it's done now, there won't be a new one. But the internet suggests there is another one coming, although the info is all a bit vague.

I don't believe it's fitted to Karoq. Google suggests it's on Octavia (which surprised me) and Enyaq.