Rory

This is a fairly common issue on VW Group cars. Usually the fix is changing the wiper switch, but I've seen several posts where people say cleaning the screen where the sensor is stops it, even though they were adamant the wiper stalk was was not in the auto position. I suppose it costs nothing to try that.

Mine is the same as the one in the first post - I don't believe there's any option to select another view.

Actually so did ours (almost), although we didn't crystalise that loss. When we got the Karoq leadtime on new orders was 9mths. The dealer ordered one in our name but didn't take a deposit. They said (verbal) we could change for £6K. The bottom then promptly fell out of the market and the new one arrived 4 months later. The dealer called and said they couldn't do the deal as ours had lost £12K. 😒 I supposed if you want to spin it positively, the car has only lost £2K since then (2.5yrs)! It what comes of buying a car in a bit of a panic. It was that experience which put me into "nope" mode when the salesman grabbed us. Another thing I'm not sure about - is there going to a new Karoq? Salesman said it's done now, there won't be a new one. But the internet suggests there is another one coming, although the info is all a bit vague.

I don't believe it's fitted to Karoq. Google suggests it's on Octavia (which surprised me) and Enyaq.

Our dealer grabbed me the other day when taking our (wife's really) Karoq for service. In round numbers he was offering SEL for £30K and Sportline for £32K. I knew ours had dropped a lot in value - we bought it at 18mths old at the height of the Covid shortages, but for it to lose £14K in 3yrs is just horrible. As the car only does a few K miles per year I could lease one for less but wife doesn't fancy doing that. To my mind changing from one SEL to another doesn't give us anything, Sportline was nice, but I dread living with 19" diamond cut wheels. Sales guy said they'll be fine with DCC - but that just seems OTT on a Karoq. I'm nervous of the sunroof too - love them, but VW Group roofs have a habit of leaking or rattling, or both. Snag is my wife has got the idea of having a new car into her head and I've no idea what else we could look at - Karoq is such a perfect size, she won't even consider Tiguan as "too big".

I don't think they're fitted on the current model? When we looked at Sportline a couple of years ago, we were shown the dealer "Brand Manager's" car - he'd taken the covers off as he hated them so much!

Interesting - I noticed I could see more of the number plate on ours a while ago but thought i was going mad, then recently the number place became even more obvious to the extent that I assumed it must have warped. But it hasn't, so no idea what's going on. Could be connected to selecting reverse too early. The car does sometimes say the camera isn't available - that can happen at both start and end of journeys. There's no alternate view option on our car.

If you time it right, you can run the All In package until the car reaches its 8th birthday - I don't think you can argue against the package, especially if it's bought in one of the 20% periods, although it is creeping up in price and it's annoying that dealers lean on you to have other stuff done. Karoq is the perfect size for us - I preferred our late mk1 diesel 4Motion DSG Tiguan. Karoq feels "cheap" in comparison, but my wife thought the newer ones were too big.

Replying to my own post above - not a good start, no sign of the salesman when I went in. They wanted me to hang around as he'd be in soon, but then they said he'd been delayed so I left. Saw him when collecting the car - appt had been booked by someone else but not put his diary. Nothing changes with this dealer's admin! Anyway, he said Skoda are chucking money at non-EVs that can be registered this month (so by the end of the quarter). Around £6500 off an SEL, making it about £30K, £6800 off a Sportline, making it £32K. Valued ours at £16K. So a lot of money to change to basically the same thing.

Do you think that it's the tailgate itself that is vibrating and causing the booming? Our Karoq doesn't do it, but we also have a 1.0 manual Ateca and that booms painfully on rough surfaces at low speed - so I assumed it was the tyres.

I got a call from our dealer yesterday noting that I'll be in next week and would I like to "touch base" with the salesguy who sold us our car? I'll remind him they promised to swap our Approved Used Karoq for a new one at a verbally agreed price that went out of the window when the new car arrived. It's my wife's car really and she hasn't gelled with the Karoq, and the I find the the Skoda dealer service staff a right arsy bunch. We were spoiled by how good the Tiguan, and (unusually) the VW dealer was that we had before.

If you're looking on line the pricing can be random. I put a 22 plate Q3 reg into the Audi online service booking page. That gives a list of the 5 nearest dealers. Nearest (across the road from the Skoda dealer) was £70. Three other were £56. I told the Skoda dealer this - they rang up and were quoted £100. I tried another 22 plate Q3 reg and it quoted me £120! Our Skoda dealer shows £108 for our car. I was looking for our Kamiq, coming up to three years old. and the service prices were insane. Service manager has told me to call him directly, but I'm not holding my breath for a decent price. There are indies around us that I've used in past - one is very much an "under the arches" type place. No problem with them but it's all a bit frantic in there and they just seem to make up prices on the spot. No courtesy cars makes it awkward. There's a more organised one but that's a right faff to get to - well over an hours drive at peak times. I'm wedded to the All In package - it worked well for us on Tiguan and recently did £1200 of work on our 7yr old / 90K mile Ateca. Getting the car in quickly with an Enterprise hire car provided made the whole issue effortless.

The dealer I use was so mortified by me refusing the 2yr brake fluid change that they did it anyway FOC. They also replaced the a/c compressor under warranty as it was noisy, so I didn;t get asked about having it regassed. The new one is just as noisy mechanically but doesn't screech (which I think may have just been the gas being low), and the one on the courtesy car (same car as ours) was noisy too. Our Ateca and Kamiq have silent a/c. Anyway, it's going in next week for its 4yr service and I was contacted today and asked about having them done for the bargain price of £199. Gulp. On it's own they said they'd do the brake fluid for £80 instead of the normal £100. Where on earth do these price come from - £100 to change the brake fluid seems insane! It also really hacks me off that the car has All In, and yet All In is anything but!

I cancelled one of mine - but it was before any services had been done. At first they just said they would stop taking the payments but I pushed for a refund - they hummed and harred then agreed to refund the 4 months I'd paid as goodwill. I don't know what would happen if any servicing work had been carried out - I think (but I'm guessing here) they'd figure out how much it cost and ask you to pay that (if you hadn't already paid enough). The T's and C's say if you want to transfer it then you can, but it has to be fully paid first. When I took over my daughter's Ateca I just got her to keep paying it - had a breakdown and it wasn't queried.

No, but Ateca is made on the same production line as the Karoq - at least, our Ateca was, at Skoda in the Czech Republic.

Did you change all four shock absorbers? Funnily enough I find our late 2018 Ateca, with 90K miles on it, an altogether "nicer" drive than our Karoq (with 15K) The Karoq is crashy where the Ateca feels more compliant. The Ateca is on 17" wheels and Michelin CrossClimate tyres, the Karoq on 18" Michelin Primacy, so that will help the Ateca somewhat. Years ago I had a Merc from nearly new that had a most unMerc-like ride. It was on 16" Bridgestone Turanza tyres which are noted as being like iron rings. The rears wore out quickly and I fitted Michelim Primacy but it didn't make much difference. Then I changed the fronts and it was night and day better.

@Evolution13 posted the shcedule ealier in thread. There's no inspection noted or, indeed, any change interval.

We've got both in the family - oddly both immediately pre-facelift cars, as circumstances meant we needed each vehicle quickly: Wife has 22 Karoq 1.5 SEL DSG and daughter has late 23 Kamiq 1.0 SEL manual.

Sounds like the car has been set for fixed interval (12mths) servicing. It alternates now between oil service and oil service with inspection. Are you likely to stick with a Skoda dealer for servicing? If you are, take a look at the All In package, although you can't take it while the car is under warranty, but if it's covered by an Approved Used warranty then I think you can cancel that.

They did a pretty reasonable body wash and interior vac. Although, as usual, they only did the upwards facing edges of the wheel spokes which have a nightmare narrow multispoke arrangement. So half a turn of the wheels and they look awful. I normally refuse dealer washes, but it's wife's car and, with living in a semi-rural area, it was looking pretty yucky.

The dealer called at 9AM on Tuesday saying VW had confirmed payment to them. I made a point of telling the service advisor that I'd spoken to VWFS the previous afternoon and they said they'd spoken to her for a second time at 10.30 the previous day and confirmed they would cover the cost. That was an hour before I'd left the dealer so there was absolutely no need to tell me I would have to pay if VW wouldn't. This service advisor has history of always having to have the last word. Funnily enough I haven't had an invition to do a customer saltisfaction survey - but I may well contact the service manager next week (he is on holiday this week) and suggest he might have a staff training issue.

Unbelievably, but somehow unsurprisingly, the same thing happened today. I thought I'd swerved the Approved Used MOT issue by buying All In. Took car for MOT this morning and was asked how I'd be paying. I said it's covered by All in - "nope" said the service receptionist. She could see a service plan, but not that MOTs were included. I showed her the All In email, and even that the separate amount was being taken from the bank to pay for it - it's separate as there's no VAT. She then said she'd reduce the price of the MOT so it'd only cost me £40! I asked if we were being filmed for Candid Camera or something. She started to put pressure on me saying the slot was booked and if I didn't agree I'd miss it!! In the end, as the MOT slot was approached she said she'd do it if I absolutely guaranteed that I'd pay if VWFS didn't pay them. I said OK. On completion of the MOT and a wash, she handed me the paperwork and, keen to have the last word, told me again that she'd be calling me tomorrow if VWFS wouldn't pay.

Just bear in mind that legal responsibility rests with whoever you bought the car off. What's the car's history - how long have you owned it and where has it been serviced? It's tricky really - there's still a school of thought that the diesels should have the cambelt done at 5yrs, interestingly at the time the interval changed a couple of people popped up on the mk2 Tiguan forum saying theirs had gone at just short of 5yrs. It really grated having our Tiguan diesel done a few yrs at 5yrs and just 30K miles - VW Germany was insisting it'd be OK for 210,000kms with no time limit. The SEAT dealer we use for our petrol Ateca was at pains to point out that if the belt wan't changed and it fail then repairs wouldn't be coverd by extended warranty, and SEAT UK confirmed that. I still that's wrong, but never tested it and the warranty has finished now.

Some years ago I sat and waited while 1st service was done on daughter's Golf and the car was in the workshop 20 mins - the inspection was very basic, just lights and beep the horn. They accidently gave me the invoice that should have gone the VWFS and it was £68 inc parts and labour. Normal price at the time was £180. Bearing in mind how long ago it was, those Marshall's prices look like a throwback to past times! I guess if there was no price variation people would say it was a cartel, but the differences are hefty. After being told brake fluid change on our Kamiq would be £80 I wondered what the Audi dealer across the road would charge, so put a random Q2 into the Audi service site - it was £56 at the dealer across the road from Skoda. I tried it again today with a different Q2 and it came up at £110. Tried another Q2 - £69. How odd - it quotes different prices for the same model. Servicing seems a complete rip-off - on SpeakEV the other day someone booked a service online for £150. On taking it in dealer said it be £500 - he pointed out he'd booked online at £150 and without batting an eye they said "OK, fine"!

None of the VW Group cars we've had have ever had "set and forget" rain-sensitve auto-wipers and our Karoq is the same - yet years ago I had a Peugeot 406 and they just worked perfectly and they didn't have adjustable sensitivity.