Rory

Had this the other day on ours - same cost. It only came up as the 1st service was done at 16mths as a longlife service, then we bought it and had two annual services done free on the Approved Used servicing plan. So at the 2nd one, the car was 3yrs 4mths old, so the plug change come up as the car will pass 4yrs before its next service. It's done 12K miles. I refused it and, to be fair, the dealer didn't kick off about it. But the most annoying thing is how an earth can a service plan not include spark plugs if they're required? Mind you, it's always annoyed me with VW Group cars that they don't include the brake fuild change in service plans, which the dealer will tell you in their best serious voice is "mandatory".

The annoying thing about "All In" is the servicing isn't "all in" at all - you've got to pay extra for things like brake fluid changes plus anything else the car "needs" beyond the most basic of servicing. Quite how VW Group gets away with this I have no idea.

If you want to stick with dealer servicing Yyou could take the Skoda All In cover for basic servicing, MOT, Roadside and Warranty. It does mean exposing yourself to the dealer's upselling tactics at each service.

How small is the price? On the 1.0 and, espeically , the 1.5 petrols, it's quite an involved job. I've heard of dealers asking £1200 although I have started to see much lower prices now and again. It does seem to be generally suggested that it's worth getting the diesels done every 5yrs but that's an easier job.

I can't recall exactly without digging it up, but the SEAT one (at the time, they may have changed it - I'd be surprised if the various brands have different T's & C's) but SEAT referred to belts not being covers, and the terms did refer to un-encased belts. I'd regard the cambelt as encased, although SEAT might argue that it's got a cover on, rather than being encased. In the Skoda term above it's clearly covered so it would be therefore be ridiculous if consequential loss wasn't covered - a new cambelt isn't going to be much use if the engine is destroyed internally!

Daughter's 1 litre Ateca was red flagged "urgent" for cambelt change at 5yrs. Had a discussion with the dealer and they said SEAT UK (I don't know to what extent they exist separately from the other brands) told them to still recommend the change as they won't cover failure even if there's a warranty in place (car has All In). I chatted to SEAT UK (which I think is actually a third party call centre) on Twitter and then also said it wouldn't be covered. They were vague about consequential damage. Looking at the All In warranty terms I don't see any reason why the belt, and therefore consequential damage, wouldn't be covered.

I wonder how often VW Group service advisors will be offering cambelt changes on their EV? :)

Ours is out of sync as it was (allegedly) a VW Group employee car which they kept longer than usual. Those cars, indeed all leased cars, and some privately bought car like our old Tiguan, where they forgot to switch it to fixed interval, are left on the longlife servicing. So ours is shown in the service history the dealer printed out as having an "oil change" service, which is literally that and a few very basic safety checks, at 16mths old. However the dealer is absolutely adamant that they did a variable / longlife service, which has more extensive checks and the pollen filter is changed. When we got the first service in our ownership, at 28mths old, done a year after the previous service, they would only do an oil change service "because it had a full service last time". Then at our second service, at 40 mths old, they did seem to do a fuller service (check sheet was longer, and they changed the pollen filter). However they also wanted me to pay £172 to have the spark plugs changed as the car will hit 4yrs old before its next service. As it's only done 12K miles and I'm hoping All In will cover the spark plugs, I declined - but I expect an argument about that next year, when it should normally be due a major service, but they'll say it had one last time. For balance, I'm also having a nightmare with our Hyundai EV - it does about 15K/yr and it's supposed to be on 2yr/20K service intervals, but both local dealers insist it needs an interim service at 10K. Hyundai have sent about half-a-dozen emails without answering the question about whether it's essential for the warranty or not.

I don't know if it's date specific but our 22 Karoq makes a knocking sound which supposedly comes from the front shock absorber pistons rattling in the bump stops. It's most noticeable on slow corners, especially when there more than two people in the car. Dealer "fixed" it by greasing the pistons but it came back after 6 months, although we don't use the car much. They said they regreased them at last service but I don't believe them and it was just as noisy as before.

Sorry, daft question - even when they're switched off? If left on auto on a dry day they can just randomly wipe for no apparent reason.

Noting that the OPs car has done only 850 miles in 3 months, I wonder if this could be battery related? Low charge can throw up all sorts of random errors.

What does the MySkoda App do? I've never bothered to activate it.

Don't know how helpful it is, but my iPhone15 works fine on our 2018 SEAT Ateca, using the USB A (car) to USB C (phone) cable.

Appreciate that you think it's fixed, but the knocking on slow speed (probably does it higher speeds but is overcome by road noise) cornering sounds (no pun intended) same as ours - which was put down to the shock absorber pistons knocking on the bump stops as the top of the struts. There's a Skoda TSB about it - "fix" is to grease the piston rods which of course only works for a bit. It only rarely does it when there's one or two people in the car, but put our decent sized grandchildren in the back and it's much more noticeable. With four adults in the car the knocking is insane.

Took wife's 1.5TSi in today for its 3rd service today - it's a little over 3yrs old as we bought it approved used and the dealer did a longlife service just before we collected it so it's all out of sync now. Car has done 12500 miles. I thought service cost was covered by the 2 services plan that the car came with but was told it was "recommended" the spark plugs were changed - for £174.02 🫨 I declined. How on earth can service items not be covered by the service plan? Of course dealer just blamed Skoda.

Would it show in the Consumers menu when it's on?

It's clearer colder in our Ateca - icy cold out the vents. The Karoq reminds of a Mercedes I had where the a/c seemed to do just about enough, but nothing more. Owned that car for 15yrs, had various work done the a/c but it never improved. Yet they sell the same car is the US and Saudi etc and it's the same setup. You can change the a/c profile in both the Ateca and Karoq in the HVAC setup menu in the infotainment. Not clear exactly what it does - the only obvious thing is the lowest fan speed is a little higher as you go up in profile.

The dealer changed the compressor on ours at about 18mths old and I'm sure it just needed regassing (was a making a squealing noise in hot weather, but there was always a background fan like noise from the dash when the a/c was on). With a new compressor the background noise was just the same, and a courtesy Karoq they gave me was the same. The squealing is gone, but like I said, I reckon that was just low gas (have had similar in other cars but after much longer ownership). We also have an Ateca and the a/c on that is completely silent.

I had a similar offer from my local dealer - astonishingly it doesn't include the regas, it's just a disinfect of the evaporator.

Oh dear - if you'd called a few days earlier and asked to Withdraw and it would have cost you just a few pounds.

If the car was built in Sept 19 then the instrument cluster must have been changed - I guess, like anything, they can fail.

It's 6hrs for Intelligent Octopus Go. We use it with an Ohme charger without it communicating with the car at all.

Our 22 (just pre-faclift) Karoq isn't great in this respect. I'm running our daughter's old 2018 SEAT Ateca 1.0 manual at the moment. It's nudging 90K miles and it's such a nicer drive than the Karoq it's hard to believe they're pretty much the same car. Ateca is on 17" CrossClimates vs the Karoq's 18" Primacy's but the difference seems far greater than that.

The oil check procedure is designed for checking the level when you're out on a run so the engine will be hot. Typically. stop for fuel, refuel, check oil. So hot, with engine stopped for a few mins. In practice I find the level to be pretty similar when checking stone cold. The dipstick does take a good tug.

They do still offer it in other models, just not Karoq. When it was dropped they thinned down the drivetrain configurations quite a lot - quick look back says 12 versions dropped. VW Group have been increasing dropping manuals recently.