Rory

It was originally a VW Group employee car (so I was told, and bits of paperwork left in the car seem to confirm that) and then the dealer registered it to themselves to be used by one of the salesguys but pretty well at the time we bought it. I paid for the tax for a year on collection - actually taxed it myself in their showroom - so it's been double taxed for most of the last year. There's no insurance check when taxing a car - hasn't been for years. Our own insurance won't care - it's just an admin error. And anyway it's fixed now. I'm just most dismayed by how many things a dealer who are supposedly "one of the good guys" can mess up. When we bought the car they didn't realise they'd registered it themselves and I only found out as I did a V-Check on the car and it showed 2 keepers. They knocked £2K off the price for that (the car was very dear in the first place though). Servicing has been confusing as they insisted they did a variable service at 12mths, even though they recorded as an oil change service, so at 2yrs ( a couple of mths ago) they would only do a basic oil change (covered by service contract) and wouldn't do the extended inspection or change the pollen filter. We also ordered a new one at the same time, with 9mths lead time, and "agreed" a cost to change of £6K. Car turned up much ealier than exepected and they wanted £13K to change it (my wife - it's her car really - still wanted to go for it! 🤯). Not getting the new one makes the repeated faults with the a/c (it's still noisy after they changed the compressor) and the rattling suspension that they can't fix, even more annoying.

Had a missed call this morning - no message, so I usually ignore them, but I noticed it was similar to the dealer we use. Called the number thinking they may be chasing to get the car back in to fix the suspension that they've admitted rattles but can't locate what's wrong. Turned out it was the direct number of sales admin - they told me they'd forgotten to switch the V5 to us last Aug and the road tax had run out yesterday! I can't quite believe that I hadn't realised a new V5C hadn't arrived - I can only put it down to being very focussed on making sure the acknowledgement for our old car turned up as in the the past I've twice had to chase for that. I also hadn't twigged that we'd had the car 12mths - blimey, that time really has flown. Anyway, dealer re-taxed the car this morning and they reckon they can back-date the transfer. Must say this dealer has an almost revered reputation locally but they've messed up so many things in our dealings with them I'm wishing we'd stuck with VW!

If it's the Skoda Approved Used PCP offer, then the roadside assistance is full pan-European: https://www.skoda.co.uk/finance/deals/roadside-assistance

Do you have to hold the key near the start button for the car to start? If yes, then you haven't paired the key - it will always start if the key is held in the correct place, even without a battery in the key. I suspect the pairing hasn't worked properly - I don't know the procedure because I've never had to do it but it is often the case that this type of thing takes several attempts. Normally, you just change the battery and the key works.

I've never done the "reset" step - I just change the battery, Not had any issues with Karoq key with CR2032 battery, but only changed it once. Our 2018 SEAT Ateca uses CR2025 and they seem very sensitive - some batteries work and some don't. Even one the dealer changed only lasted a month.

The usual failure is the wires between the car and the tailgate breaking after a few years. Folding mirrors can do the same. Not a problem if you buy on lease / PCP and change every 3yrs, It's a nice 'upmarket' feature but on cars I've had with it I can't just press the button and walk away - I have to stand there like a lemon and wait until it's closed. It's much quicker on a manual tailgate. I disconnected my electric garage door (it's a sectional one,a nd the car doesn't go in the gaerage so remote opening isn't useful) ) for the same reason - takes literally 2 seconds to pull it closed vs 10 seconds of standing there and 10% of the time it would drop not quite square, stick a little so reopen itself. @thamestrader - a common reason is people don't step back after doing the kick,

I think normal pressures are based on 3 people and a bit of luggage and I’d never have the car loaded beyond that. Must admit I don’t have any kind of routine for checking tyres beyond a visual check, yet I’m scrupulous with oil and washer fluid.

I've never had a car where the tyres lost pressure on a regular basis like that. The pressures on our Karoq don't budge.

I checked them day car was delivered (Nov 23) and they were 2.5bar. It's been in for warrranty work a couple of times recently so it's possible they adjusted them to the wrong pressure (our Karoq's pressures are 2.1bar). If not then it's remarkable they were all 2.2 bar (and my digital pressure gauge displays in 20ths of a bar, less than 1 psi, so it's a fairly fine reading).

Daughter's Kamiq threw up a warning today on the way to our house. Basic ABS based system so didn't say which wheel it was bothered by. Pressures should be 2.5bar (36psi) and all 4 tyres were 2.2 (32psi). I was quite surprised that all 4 were exactly the same.

That's a great tip, thanks! I can't believe there isn't an anouncement volume setting - if there is, I couldn't find it.

Thanks - but if I recall correctly, you can't get to that screen while it's in nav mode and connected to the car. Trying to remember what I did - I'm pretty sure I stopped navigation and went to that screen but it didn't make any difference. I think it's simply that the announcement volume on the car infotainment system was turned right down - I couldn't get it to turn up unless it was making an announcement. At one point I could see the volume bar but it wouldn't move - I assumed the system had glitched so soft reset it, but that didn't help.

I had an issue with wife's Karoq yesterday where Waze app announcement weren't working on the infotainment, using carplay. Radio was fine. I was pretty sure I knew what was wrong - the announcement volume had been turned down during an announcement. Snag was, there didn't seem (and I had a pretty good look) any way to fix this, and even soft resetting the unit didn't help. Even streaming audio over carplay didn't help - that just played as normal. In the end, got both mine and wife's phones to show the same route on Waze and when her phone made an announcement, I turned the car audio volume up and hey presto, I could hear the announcements from Waze running on my phone. Am I missing something obvious to fix this if it happens again? I thought I'd be able to get Waze to keep repeating announcements so I could turn it up, but I couldn't see how to do that (I Googled it too, and still don't know).

You can buy the bits - for example listed here (note that these may not be right for Kamiq): but it occurs to me that it's unlikely the wiring would be there to charge the torch when the boot is closed.

It's interesting that when I looked just a few weeks ago, the Skoda UK website showed 2000 Kamiq's in dealer stock and now there's 1174. Our local dealer had 35, now they've got 15. They were realy thin on the ground when we got ours last November as the previous version was running out then facelift was still months away. We needed the car quickly as a car in the family had been written off. Local dealer laughed at the suggestion of getting a car quickly, and another not too far away promised us a loan car if we waited for one they had coming in (a SEAT dealer had done that on an Ateca we bought in similar circumstances) but when we got to the dealership they said they couldn't provide the loan car for a couple of weeks, and everyone we spoke to at the dealership, especially the GM, seemed like cowboys. Got one in Wigan - worked out fine.

What month / year is your Karoq? The boot re-locks by design even with the keys in - it's only the power opening boot that knows the key is there and re-opens it. It does follow the way it worked before keyless - VW must have decided that the greater risk is leaving the boot unlocked.

That's the sort of price I've seen talked about for the 1.5TSi petrol, which is a much more complicated job. Having said that, there's a thread on the Ateca forum where a poster (in Derbyshire) has been quoted £495 by an indie and £640 by a SEAT dealer (for the 1.5TSi). So the diesel should be cheaper than that. Water pump on the diesel adds a bit though, as it's a switchable one.

Same - mine has been looked at twice now. First time they did the greasing of bushes thing, which did seem to soften the noise a little. Last time they said the grease was still there. It's the randomness of it that is so frustrating - it does seem more obvious with more people in the car, but I've driven it a bit on my own lately and it'll be fine driving somewhere then rattle like mad coming home. There's on particular junction near home where you drive in to it at a reasonable speed off the main road and turn a bit tighter than 90 degrees while braking as there are usually parked cars in the side road and you might have to stop if there's a car coming the other way. I can do it once and it'll rattle insanely as if the car is going to fall apart, then repeat it and there's nothing at all.

Interesting - I didn't know there was 116PS 2 litre diesel. How do that get the power ouput so low?! 😀 We had that engine (assuming it's EA288) in Tiguan DSG 4Motion with 150PS. It was fine, but I wouldn]t have wanted anything less powerful. Got rid of it at 8yrs old when could no longer renew the All In cover and the emissions stuff on the car terrified me - not just the AdBlue, but it has 3 cooling circuits and 2 coolant pumps. It used to regen a lot too - around every 200 miles - and we always ran it on Shell V Power which was eye-wateringly expensive (but only used a tank per month). The 1.5TSi Karoq we have now I'd say drives very similarly. Car is really my wife's and she does mainly semi-rural running around, few miles to shops and schools etc. I track the MPG and overall it's the same as Tiguan was at calculated 38MPG. Tiguan would just about touch 50MPG on a long run. Karoq will surpass that if put in Eco drive mode (usually use normal). Although the cambelt and water pump time change at 5yrs has officially been done away with it seems a lot of folks reckon it's still worth doing on the diesels but less vital on petrols.

Doesn't seem very much. We had to wait 2hrs to collect daughter's Kamiq as the salesguy was off sick and no-one had arranged the car's PDI. Dealer refunded the cost of the service plan (£249).

We had a Tiguan before and had a winter wheel and tyre set with 16" 65% profile tyres and it was like driving on a cloud! Karoq is bad enough - daughter's new SEL Kamiq is on 45% tyres on 18" wheels. Seems ridiculous for the sort of car it is.

We switched from a diesel 4Motion Tigaun with DG381 wet clutch to Petrol 1.5 petrol with DQ200 dry clutch. They both work absolutly fine - I've never experienced the hesitation from rest that other people speak about although I will say we don't use auto hold or stop/start. You can catch it out if you're doing a rolling join to a roundabout etc - I find you just have to learn to trust it, let it sort the gears out (which can take a whole second) and not plant the accelerator. I have read that DSGs can vary even on the same car and engine. I accidently put super-unleaded in the Karoq and it became bonkers - couldn't turn out of a wet junction without spinning the front tyres.

Just to close this out, all done this morning and works fine now Dealer service advisor was sure they were replacing the tube...err, there wasn't one! They''d also been adamant, when booking the car in for a waiting appt, that it would take an hour, even when I queried it being done that quickly. This morning they denied that and said it would be 2hrs. I got my wife to come with me and we went off shopping and came back 2hrs later and still had to wait 20 mins.

What's the instrument cluster like in each car? We've got a 22 SE-L that must be one of the last before the facelift (facelift has a kink in the lower edge of the headlights) and we've got lovely and clear analogue twin dials. In the facelift they moved to an 8" (I think) LCD panel that I thought looked horrible (although we had a courtesy SE Karoq with it and my wife was quite happy as all she wants to see a big digital speed display). I believe they've just upgraded Karoq to the bigger (10"?) digital cockpit and that can be configured to look just like the old twin dial setup.

Funnily enough with the warmer weather ours is noisy again. The strangulated kind of sound that was there in hot weather last year (but had gone by the time the dealr took the car in) isn't there. but the whirring noise is really quite noticeable. When it was in for service recently I did mention it but basically got a shrug when I picked it up (the focus was much more on finding the cause of the suspension knock, which it has to go bak - again - for). They gave me a new Scala DSG courtesy car and I could hear the compressor in that too. On 1.0 MPG - took daughter's 1 litre manual 2018 Ateca on 50 mile round trip to get the rear brakes replaced this week (after "Dad, it's making a scraping sound" at 6PM on Friday evening). Mostly it's 70MPG dual carriageway and was quite amazed to see 50MPG on the trip MPG. I thought the car drove drove amazingly well for the engine size - it did feel oddly flat up a long uphill slip road, but then I realised it was in 5th, not 3rd! The compressor packed up on that a year or so ago, but it was never noisy, and it isn't now. Felt colder than our car - I had to redirect one of the vents off my hand. I was surprised it was set to low a/c profile - but I think that just varies the fan speed in auto. I've seen suggestions it changes the strength of the a/c itself (so therefore the load on the compressor) but I couldn't tell any difference.