Rory

Often the cars will have been on longlife service intervals which can go for up to 2yrs. Dealers here (I think it's another of those uniquely UK things) like people to have their cars serviced annually, and the service plans assume that's the case (although I notice All In, and the two service service plan we have on our new Kamiq, have a 4yr validlity for services so they do seem to allow for people who have services every 2yrs). You can't take the All In plan while the vehicle is covered by another warranty. You can only take a service package. You might be able to time it so you could wait until the current warranty runs out, then take All In (if it's still available) to cover the service due at that point. You could have taken the Approved Used PCP offer as that includes 2yrs of everything as well as £250 discount Then Withdraw from the PCP. Dealer we recently bought off just assumed we'd be doing that.

The brochures aren't printed anymore so it's less of an issue now to keep them up to date. The downloadable Karoq brochure now is Oct 23 and I've got a July 23 one, so they're pretty frequently changed. It's pretty odd that it doesn't highlight that the Sportline has the 10.25" virtual cockpit, rather than the 8" one. Even the SE and SE-L model pictures show the 10.25 display but the blurb for the SE says it's 8" and by omission you'd have to assume SE-L is same. Most people would look at the pictures and think that's what they'll get. The problem with asking is the dealer would be bonkers to commit as they can't be sure it won't change.

Yes, but the brochures are constantly updated so it's a bit mad not to build to the brochure. And it's also dd that the Kamiq brochure is so explicit about having the 10.25" display, when Karoq's doesn't mention it. I recall having the "what spec will it be" discussion with a Ford dealer - Ford has quarter model years, so you get 2023.25, 2023.5 etc cars. Dealer said even than they don't know exact spec details until the cars turn up. It's another issue with current lead-times - you're having to order "blind" to a certain extent.

The Karoq brochure is certainly vague about it - I think all models have some sort of virtual cockpit, but I don;t see it mentions the 10.25" one at all? In another thread someone rejected an SE-L as it came with the basic display and he wasn't expecting that. I really like the twin analogue dash in our pre-22 facelift SE-L and thought the basic digital dash in a courtesy Karoq SE I was loaned wasn't nice at all. I will say all my wife wants is to see is the digitial speed, she goes mad if I change the muti-function display, so she would likely be fine with it. Contrast that to Kamiq - just bought the run-out model SE-L for our daughter and both that and the Monte Carlo trim highlight that they have 10.25" VC as standard, and it carries over to the new model too. Daughter has commented the VC can be confusing - I think she said it shows the map when she doesn;t want it to. She is one of these people who would just live with something rather then try and figure out how to change it though.

Interesting - thanks. Who knows what goes on behind the scenes but you have to wonder why, if the lead-time is many months on new Karoq, why didn't Skoda direct those car to customers waiting for new ones? It really looks like they register them so they become "used" and they're therefore removed from the PCP contribution and new car discount arena, so they can sell them for higher prices. I'm afraid that if you paid £35K a few mths ago for a car now available for under £30K, then your trade-in price when the time comes won't be pretty. I'm expected the same with mine - hence I bought RTI GAP jut in case the worst happens in the next 3yrs.

Yes, you'll be the second owner. In my case, I'm actually the third. The dealer had registered the car to themselves when they got it as they intended to put it on the road for their own use, but I bought it. The salesman didn't realise that had happened and I only found out by doing my own VCheck. They offered us our deposit back but instead we had a further "discussion" about the price so got it for a price that was somewhat less horrendous than we first agreed. We usually keep our cars for some years so I wsn't too concrned , and I checked on WBAC how much difference 2 vs 3 owners makes and it was £100. I did buy (online) RTI GAP - first time I've ever bought GAP, but I'm sure that the "market value" will plummet vs what I paid as the market continues to soften. The tax is an interesting point - as I've only bought new cars for many years, and the tax is rolled into the OTR price, it simply never occured to me that I'd have to pay for the tax on collection - that was a somewhat unwelcome £180! One of the Tiguan R-Lines that we looked at had leather and elec seats - it was shown with the price of something like £39950 crossed out and offered at a slightly reduced price. I assumed the £39950 was the original list price but turned out it was an over £40K car so the high tax (£500+) would have been payable for 5yrs. The salesman said they'd only just got the car in and couldn't explain twhat the crossed out price related to.

I know you can't assume you're being told the truth, but did they give you a story about why the car was registered? Seems unlikely someone bought it, did about 27 miles in it then decided it wasn't for them!

As best I can gather (from both Skoda and VW, which makes sense, as, after all, it's the same company) these cars aren't "bought by someone else" they're registered by VW Group UK for various reasons. One VW dealer told me they're hire cars - but which rental firms have fleets of Tiguan R-Lines? Skoda dealer told me they're staff cars - might be true but I've seen employee comments that they're being forced to keep cars for much longer than usual so it doesn't make sense that there's cars a few mths old kicking around. Another told me Skoda puts cars into certain fleets for short terms in order to generate nearly-new cars - when looking for the Karoq we bought they had three incoming from one such source, all with around 5K miles on them.

I do feel we're being conned here - the leadtime on a new order is still many months, but yet there's pre-reg and nearly-new cars kicking around all over the place. Why is that happening, and why aren't they being offered to customers who want new? Same was true with Tiguan (we had a Tiguan before and were going to get another before my decided the mk2 is "too big"). Our local dealer had a whole bunch of cars that were a few mths old with a few K miles - for sale for more than a new one would cost with PCP discount.

We (really it was wife's car) just swapped an 8yr old diesel Tiguan for the Karoq. Tiguan was one of the first of the EU6 models with EA288 engine. In 8yrs it did 40K miles, the vast majority 3-5 mile runs to the shops or schools. It never gave a moments issue (hence I got rid of it, as I thought keeping it was tempting fate!). It used to active regen around every 250 miles - we'd often interupt them. They never passive regen in normal UK use - the dpf doesn't get anywhere near hot enough. We did a fast 300 mile round trip one weekend and the car did a regen on the school run the next morning. The only thing I would say is we always ran it on Shell V-Power - horribly expensive but only used a tankful per month.

Are you sure it's not loose? They have a habit on all VW Group cars of the bolts loosening. Although they generally make more a clunk when that happens.

I can't say I've done a massive survey but I don't know anyone else amongst friends, family and colleagues who runs anything other than standard tyres. The place that swapped our summer and winters over on the Tiguan (sometimes I did it myself, sometimes I got them to) seemed to think I was a bit bonkers. There's a lot of variables, but some cars are known to be spectacularly useless in snow - Merc Estates, for example. I had one and put All Seasons on it before there were things like CrossClimates. A colleague got one after years of BMW Estates that had been no problem and first bit of snow he couldn't even get it off the works car park.

I got the Tiguan wheels and tyres for a bonkers price so it was a no-brainer to buy them - VW sent sets of them to dealers to put on cars to demo. Dealers sold them from their service departments instead, some on eBay. I paid £200 for the set. I think they will physically fit Karoq but the offset is different - 33 on the Tiguan vs 43 on Karoq. I know what offset is, but I'm unclear if the difference is an issue. Anyway the tyres are 10yrs old now, plus they don't have much wear left.

Think there's another recent similar thread to this where I commented that our Karoq, which we bought a few mths ago with 4500 miles on it, seemed to have a kind of "soft start" initially, but that's oddly gone away now and the car is quite abrupt. The only couple of things that have changed is I started using Costco's premium fuel, and the weather has got a bit colder. However I've noticed the front tyres - Michelin Primacy's - are quite worn bearing in mind the car's low mileage (backs look brand new) so that makes me think whoever has driven the car previously has had the same issue. I'm now on a second tank of non-premium fuel but can't honestly tell any difference, and my wife commented the other day that it spun the wheels on her. We don't use autohold, although maybe hill hold is activating sometimes (think it detects if the car is on a slope). I'm getting a bit worried about how hopeless the car might be in icy weather - the Tiguan we had before was 4Motion and I had a set of winter wheels and tyres. I'd really like to get CrossClimate's onto the Karoq (have them on our Ateca) but it means chucking away the barely used rear Primacy's.

Is the car back at the dealership that you bought it from? If so, then try the dealer general manager, or, if it's part of a large group, then their head office. If it's on finance, you could try talking to finance company as they have a legal responsibility.

In the US GM had so many complaints about rusty discs that they now use discs (rotors there) that resist rusting. So it can be avoided - I guess VW Group is happy to keep generating business for itself and its dealers by changing pads and discs.

On our late mk1 Tiguan it was 120Nm for 4Motion models (which ours was) and 140 for front wheel drive. 😕 Why on earth would it be different? Tyre places always wanted to do them up to 140. In terms of angle (which is a more accurate way of doing it) the difference is tiny though - 140Nm is only a few degrees more than 120Nm.

Basic servicing is quick and very profitable (at normal prices) for dealers. Skoda (or VWFS) probably pays the dealer less than they usually get - I was accidentally given the year 2 service invoice on our Tiguan and it was around £110. It also gets you into the dealer and gives them the opportunity to upsell all the stuff the service packages don't cover - brake fluid, a/c "service", etc etc as well as doing the "your car needs discs and pads all round" and "your tyres could do with replacing, they're only 4.5mm" thing.

If you don't already have any further warranty then only that if you take All IN you also get roadside assistance and warranty. For not very much extra cost.

Found a Jan 22 article which says: "The Kamiq range is also being boosted with the introduction of a new SE L Executive model. Replacing the previous SE L model, the new trim level adds more equipment, including 18-inch alloy wheels, heated front seats, rear view camera and front parking sensors." Which wheels are on yours? Got ours (daughter's) now and the 18" ones, with 45 profile tyres, are just bonkers. She's have killed for a heated steering wheel (she is affected by cold hands) but isn't bothered about the heated seats - she's usually so wrapped up she probably won't be able to feel them!

I suppose I could try that for amusement value, based on some of the answers I've had over the years on VW and SEAT queries, You're not actually dealing with Skoda, VW Group UK contracts out customer service to an American owned company (TTEC) so they don't have to sully themselves dealing directly with customers. They once aswered a SEAT query completely as if the car was an Audi!

I wondered if there are any more thoughts on this matter? Having just added a Kamiq to the family "fleet", I, too, am bemused by the tyre pressures at 2.5bar, especially as the Karoq states 2.1Bar. So that's roughly 36PSI vs 30. We had a Tiguan before the Karoq and that was 36 all round and the consensus on the Karoq forum seems to be to run at somewher towards 36 and that's what we do. However 36 seems bonkers for Kamiq, and the tyres certainly look very inflated. I guess one reason for keeping the pressures up would be to hope to try and protect the wheeels from pothole damage - at 45% profile there's not an awful lot of sidewall there. I hope it doesn't make the car too skittish though.

The current SE-L has them as standard - don't know when they started being fitted though. On the facelift just coming out, they're optional again.

Not sure how well it'll show in this picture but the basic digital dash (in all trims) is like this: There's a couple of upgrade steps to Virtual dash, and 9.2" nav screen. I just checked the spec of the Kamiq SE-L we're getting and incredibly (vs Karoq spec) both virtual dash and 9.2 screen are standard (although it seems it's a 9.2" version of the Amundsen system, rather than Columbus as the 9.2" is on Karoq).

Skoda might be reading this thread - I just looked and all the standard Kamiqs have disappeared! I very nearly ordered a cancelled one but the dealer only realised it had an electric boot after several conversations, and then wouldn't swallow the difference in cost. I think electric boots have quite a big "wow" factor, but they're a can of worms if they go wrong (and they do) so I certainly wouldn't pay extra for it. That car is still listed.