This is freaking me out, years ago I was on facebook with a long email address and closed it down, Last night i get an email from facebook which was sent to this very email address saying hi to our 8 year old son Jake saying "thanks for registering with facebook please confirm your account" then the email received around a min later said "thank you for confirming you are now all set up for facebook".

This email was titled to my son (hi Jake) but yet was sent to the old long email address i used years ago. I cant get rid of this email address as virgin say its my primary email so have to keep it, I tried to log in by putting this email into the facebook login page but the password was wrong (obvious if someone else had set this up) so as the emails came to my inbox i reset the passwords so i could get into this profile which was in the name of our son Jake and magaged to change the passwords so this sort of confirmed that it was a genuine facebook email and every email was genuine. Then I log on, there are no pictures and the date of birth set was 15th June 1997 (making him 13 not 8 then it lists his school correctly and a old number that we had disconnected years back which my son would not know.

It gets even more bizzare as it suggests friends that I know and some i no longer wish to be associated with, I have come to the conclusion that facebook must keep data forever as they must of linked these old friends to the long email address that was used years back when I had facebook and because someone or something has used the same long email to set this up in my sons name think that facebook have linked these people to my email address.

When i got rid of this facebook account years back i used the delete permanently option so that all data would not be able to be recoverable but yet our old phone numbers are there on this profile and even mobiles aswell as old freind contacts being suggested as friends are there - even our address and post code went onto this profile. Which makes me think Facebook store data permanently.

We talked to our son this morning who did admit that while he was at youth club did try to register for facebook but he told us that it kept telling him the email was invalid so could not do this, he said this was on Monday night but the facebook account was set up on Tuesday night when we were all out of the house and our son was with us. When I asked if he knew our phone number he gave our current one not the old one and he didn't even know how to spell virgin, instead he typed "vurgin" so I sort of believe it was not him that did this.

I have tried getting in touch with facebook but there is noway of contacting them by phone so instead you have to scroll through their help topics which don't give you anyway of even sending them an email which I think is ridiculous.

I have now deactivated the account for deletion in the next 14 days and will be concerned if it comes back again.

Edited 11 November, 201015 yr by justinbarrow

Facebook is the work of the devil and his little pixies

The thing that freaks me out is even if my 8 year old did start it ok he would know his school and address and post code but there is noway he would be able to remember the old mobile number and old house number and the email address that was used is 39 characters long and something our son would not remember.

I'm also stumped at how this account was confirmed and activated without me even opening the email message its like someone has clicked the link on the email from facebook at our house and set it all up but yet when the said emails came through they were highlighted as unread mail messages.

I also know this must of been set up somewhere else as we have parental controls set up and i checked and its still active with facebook and social networks being blocked, my machine is always password protected and logged off when we go out but then our 8 year old is with us when we are out.

Edited 11 November, 201015 yr by justinbarrow

Perhaps it was an old or current acquaintance that knew enough details or may have had access to your pc at some point, remember you can access virgin emails online from a non-virgin internet connection and probably mark them as unread too. I would speak to virgin and get the primary email password changed, and any other passwords to do with Virgin. Then email facebook to permanantly remove the account and any associated details as you did not set it up and suspect your details have been compromised.

Also, make sure you have all spyware/virus scanners up to date and do a full scan for any keyloggers or trojans, etc. Unlikely, but you never know.

Edited 11 November, 201015 yr by Rhoobarb

facebook must keep data forever

Facebook store data permanently.

^

Can anyone help me with a direct number or emal address for facebook as i cant find anything on their site.

If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request here.

Facebook link

or

If you want to permanently delete your account, please contact us at [email protected] from the email address associated with your account.

or

Option 3

Some more help.

Facebook are not renowned for replying so I would contact Virgin and get your passwords changed with them. If FB doesnt do anything about it, just log in to it and try the first option again. They dont make it easy for you thats for sure

Edited 11 November, 201015 yr by Rhoobarb

Quick google gave this result

[email protected]

dont know if its still valid or not but no harm trying

This could be linked to your other problem with data downloading/uploading. It now really sounds like you have a trojan/malware on at least one PC, I would seriously think about doing a scan with malwarebytes or simillar.

I gues you still have outlook configured to access this email address, otherwise how would you have got these emails. The person at the other end could now have the username and password to access this account and do as they see fit.

This could be linked to your other problem with data downloading/uploading. It now really sounds like you have a trojan/malware on at least one PC, I would seriously think about doing a scan with malwarebytes or simillar.

Cheers Mannyo is the free trial of malwarebytes ok or does it cut back on some features with it being free, Just about to look on cnet for it - Thanks.

Free trial should be fine, make sure to update it once installed before scanning.

Facebook has a way for you to delete you from their site.

But warn you there are lots of hoops you have to jump through to achieve it.

After you have jumped through the hoops, you then set up a disposable e-mail address.

You then change your old e-mail address to new disposable e-mail address,

then dump the disposable e-mail address a couple of weeks down the road.

You can delete parts of Facebook but waits for you to rejoin it again which re-activates your account.

You may wish to open a fresh e-mail address, but be careful who you confide in who uses Facebook to reveal it.

On no excuse use any account/e-mail address when you set things in motion, to rid yourself of Facebook.

Perhaps it was an old or current acquaintance that knew enough details or may have had access to your pc at some point, remember you can access virgin emails online from a non-virgin internet connection and probably mark them as unread too. I would speak to virgin and get the primary email password changed, and any other passwords to do with Virgin. Then email facebook to permanantly remove the account and any associated details as you did not set it up and suspect your details have been compromised.

Also, make sure you have all spyware/virus scanners up to date and do a full scan for any keyloggers or trojans, etc. Unlikely, but you never know.

This could be linked to your other problem with data downloading/uploading. It now really sounds like you have a trojan/malware on at least one PC, I would seriously think about doing a scan with malwarebytes or simillar.

I gues you still have outlook configured to access this email address, otherwise how would you have got these emails. The person at the other end could now have the username and password to access this account and do as they see fit.

Sounds to me like it would be either one of these two, or possibly a combination of the two. It depends how long ago in the past it was. Good luck with sorting it out though.