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My service indicated came on at the weekend. I bought the car second hand and part of the deal was a full service. The Arnold Clark dealer in Kirkcaldy whom I bought the car from was getting rid of the skoda sales franchise although claimed they were continuing the service facility. The signs out the front still indicate this. However they refused to look at the car even though I stated my suspicion that they just forgot to reset it when they serviced as part of the sale. And told me to go to another skoda dealer. They were extremely patronising into the bargain.

On a possitive note I took the car along to Star Performance who took the required 5 seconds out of their busy day to reset it for me.

With this and my previous car (Prelude VTec) I now have a long a checkered history with Arnold Clark including sratching my car when in for service and refusing to do anything about it.

Skoda owners dispaly a great deal of gumtion in buying the car they did. Display this a little more and avoid these clowns. "Peace of Mind" my A*S

Appologies got the Arnold Clark Slogan wrong. it is "Promises Delivered" - Still my A*S

Goto a different dealer, whats the big deal? It's a bank holiday...

AC are desperate to purchase a Skoda dealership, but Skoda UK are not playing. So far they have shut down 4 Skoda dealers in Scotland, after purchasing them in the hope that they can get a franchise.Steer well clear of them they are cowboys just look up AC are sh*** on the net there are thousands of unhappy customers.

Star will also service your car to maintain the warrenty.

AC are desperate to purchase a Skoda dealership' date=' but Skoda UK are not playing. So far they have shut down 4 Skoda dealers in Scotland, after purchasing them in the hope that they can get a franchise.Steer well clear of them they are cowboys just look up AC are sh*** on the net there are thousands of unhappy customers.

Star will also service your car to maintain the warrenty.[/quote']

oh don't I know this for a fact :( :(

AC are the bit after the dogs b's

If Skoda UK are ever stoopid enough to consider giving a franchise to that group of untrained monkeys they should look at how many complaints they attracted when they (didn't) try to run a VW franchise in Lanarkshire.....

Personally cannot believe that this group of circus performers are still in business, they give Arthur Daley a bad name......oh and if anyone is interested I still have the 100+ letters etc that went into trying to get a simple lambda sensor fault fixed on my uncles VW....it reads like a fictional/humourous novel written by Ricky Gervais..........

The best website for a laugh is http://www.arnoldsucks.com/ which includes absolutely 1000s of consumer complaints about Arnold Clark's shoddy service.

If you haven't already decided this for yourself, I would advising steering well clear.

The best website for a laugh is http://www.arnoldsucks.com/ which includes absolutely 1000s of consumer complaints about Arnold Clark's shoddy service.

If you haven't already decided this for yourself' date=' I would advising steering well clear.[/quote']

couldn't have put it better myself

what a find!!!

A perfect advert for AC

So they scratched a previous car of yours when it was in for service which they refused to to anything about?

And you still give them your money for anything???

Forgive my thinking here, but they screw up once is all it takes for me to go elsewhere, regardless of what they are selling.

Yes I went to an Arnold Clark dealership once. Asked for a brochure, which was out of stock. Fair enough these things happen and they took my address and they'd mail me one when it came in. 2 weeks later I get a card from the Royal Mail, saying they had something with incorrect postage on it. Guess what it was.....Muppits.....

IMHO Arnold Clark are sterotypical of a big dealership, they don't care, they think as a big name there are plently of other customers so ignore those who are too hard... They also apparently pay their staff peanuts (no wonder they scrape cars as they couldn't care less), yet he is a millionairre, and they are forever advertising on TV (sponsorship of Scotsport Program as well) and sponsor all the Radio Clyde traffic reports. Oh and you can never pin one guy down- when the buck starts flying it goes all over the place.....

So far Skoda have taken the franchises off of Paisley and Kirkcaldy because they were bought by Arnold Clark. Any others?

(The only reason he wants a Skoda franchise is to tap into the huge taxi market in Scotland, where nearly every odd taxi is an Octavia, Superb or Fabia... You can tell this from the number of Irish Octavias he used to import....)

Must admit, if AC is ever given a Skoda franchise then I will be parting company with my car as it shows a total disregard by the "powers that be" to listen to loyal customers

I'll actually bet that if that company bought a brewery it couldn't organise a ................etc etc etc