Don't most cars have a delivery mileage reboot?

I know on fords you can reset the odometer if under 25 miles once only. After that it's locked out.

Don't most cars have a delivery mileage reboot?

I know on fords you can reset the odometer if under 25 miles once only. After that it's locked out.

I'd want at least £1000 compo for a clocked car

some very ...sharp pointed replies on here... it may just be me but for a brand new car from factory spec'd to me i want to drive it first, i appreciate the moving at factory/docks/dealers but more than 15 miles and i may as well ordered a show room test driven car....

 

if the car had been clocked, like they would ever tell you, and i could find out then i'd expect compo for it! 

     And we wonder why Dealers patience can sometimes seem a little strained!

Picked mine up with 10 on the clock ... I'd have been more concerned if it had less to be honest, at least I know mine's driven a reasonable distance to check that everything was screwed/fitted together properly etc.

Picked mine up with 5700 on the clock, 9 months old and got a hell of a discount ;-)

Regards all

Juan

Sent from my iPhone using my thumbs

some very ...sharp pointed replies on here... it may just be me but for a brand new car from factory spec'd to me i want to drive it first, i appreciate the moving at factory/docks/dealers but more than 15 miles and i may as well ordered a show room test driven car....

 

if the car had been clocked, like they would ever tell you, and i could find out then i'd expect compo for it! 

 

 

Not sharp just blunt! You need to look at the bigger picture thats all. In a few weeks it will have a few stone chips in the bonnet a ding in the door from an inconsiderate ape in the supermarket and the 13 miles will be a distant memory. Just enjoy that new car smell while you can before it turns into the stale air that indicates your air con needs reconditioning and regasing.  Its a bit like quizing your missis on how many sexual partners she had before you. I'd rather not know lol. Although i think im about ready for trading her in for a new model.

some very ...sharp pointed replies on here... it may just be me but for a brand new car from factory spec'd to me i want to drive it first, i appreciate the moving at factory/docks/dealers but more than 15 miles and i may as well ordered a show room test driven car....

 

if the car had been clocked, like they would ever tell you, and i could find out then i'd expect compo for it! 

 

Reality check required I think...............sharply pointed or not...........sorry

I've been in many many car factories and motorcycle factories over the last 10 years and the engines in cars and bikes get a bit of a thrashing on the rolling road. It's quite deliberate and necessary and completely harmless to the engine. Without it there would be the risk of passing out faulty engines. A faulty engine, one with an intrinsic fault won't normally get through. All engines are set up on the rolling road and require quite high power levels to be used to check that everything is ok. They are built and designed to take this treatment from new. Don't worry about it. If cars are handled less carefully than a new owner on the docks, that too is actually nothing to worry about (although not necessarily desirable) it really won't do any harm whatsoever. Engines are bullet proof in that respect and it's not like they are being driven for miles and miles like that. Most owners treat them far too gently anyway which does far more harm to the engine than giving it some rougher treatment. Honest!

Im not worried about how thrashed they are at factory. I accept that testing is required but surely when the car arrives at a dealership with its 5-10 miles on it the dealership shouldnt be putting more than a couple of miles more on it. And if theres an issue then they should be contacting the customer informing them of the problem instead of puttibg more milea on before pick up and the customer is left wondering!

Dealerships will often need to put several miles on a car. Lots of reasons but a primary one is that they cannot sell a new car that hasn't been thoroughly roadtested. It's part of their franchise and insurance agreements. If a new car is involved in a accident due to a car problem, then it could ruin the business if they haven't done their job properly by roadtesting it thoroughly. 2 miles of testing isn't really enough and you may end up buying a car with a problem that hasn't been picked up then you'd be saying why wasn't it roadtested properly? In some instances because of the location of the garage the dealer may have no option but to cover 6,7 or 10 miles to complete that testing. If the car arrives with 5 or 6 miles already on it then you can see how the miles build. I can't see it's a problem and don't at all follow you reasoning or arguement.

 

Edit: I bought a new motorcycle last year. A Suzuki. It had exactly 1.1 miles on the clock. I know that all Suzuki's cover at least 1.8 miles on the rolling road during setup. This involves the first half mile for calibration at low to intermediate speeds up to half throttle then after it's warmed up, up to full throttle for the remaining mile or so. Any glitches are sorted but the test may be rerun afterwards. This means my machine had covered at least 2.9 miles and maybe much more. My previous new motorcycle had 13 miles on the clock with a full written explanation from the dealer explaining this is normal testing for that model.  That too was a Suzuki. Just thought you may find that reassuring.

Edited 30 July, 201312 yr by Estate Man

Are we not just going round in circles here?

 

Numerous comments have been made, you're clearly not convinced, why bother asking the question in the first place?

Well my original question was...

Whats acceptable maximum mileage for delivery?

So at what point would you turn round to the dealer and question why so many miles.

30 (random, I know, but anything for a quiet life?)

 

not

 

13

From reading the above posts we all seem to find different things acceptable or unacceptable, so I think the answer to your question is what mileage on your car would you find acceptable.....

Regards all

Juan

Sent from my iPhone using my thumbs

Edited 30 July, 201312 yr by Its me

Im not worried about how thrashed they are at factory. I accept that testing is required but surely when the car arrives at a dealership with its 5-10 miles on it the dealership shouldnt be putting more than a couple of miles more on it. And if theres an issue then they should be contacting the customer informing them of the problem instead of puttibg more milea on before pick up and the customer is left wondering!

 

They need to road test a car before handing it over, and if there's anything that needs adjusting they'll road test it again.

For this to be worthwhile they need to do more than drive to the end of the road and back. The nearest NSL road may be a few miles away, for example.

 

We get it that you think a car having 15 miles is a serious issue, but it really isn't at all.

I not saying its a serious issue. But whats the point in saying 'delivery miles' when this ranges from 5 - 100 miles! Should they nit be informing customers if theres a faukt and a second test drive is required.

And if every dealership tests every car how do some people get a car with 5 miles from factory and others receive there factory order with 50 miles. It dosent make sense. Surely youd have grounds to ask why its high!

You have grounds to ask them what they had for breakfast if you like. Nobody is saying that you can't, but they'll just tell you it was taken out and road tested.

 

If it's significantly more miles than would be needed for a test - 50 or so for example - then I might question it, but talk of compensation is daft.

I do hope for your sake you never get anything actually wrong with your car, i don't think you will cope. May i suggest 1 cocodamol and 1 pint of beer everything will feel warm and fuzy and the 13 miles will seam all the more trivial.

 

(Disclaimer not that i advocate the use of over the counter medicine combined with alcahol as a coping mechanism for anxiety related issues.)

I nearly fell asleep whilst reading that lot. Some funny posts though.

Maybe it's a 3mile round trip to the chippy from the garage? Your car arrived with 4miles on and its been tested/used for the chippy lunch run 3 times??

Check for chip wrappers?

I nearly fell asleep whilst reading that lot. Some funny posts though.

Maybe it's a 3mile round trip to the chippy from the garage? Your car arrived with 4miles on and its been tested/used for the chippy lunch run 3 times??

Check for chip wrappers?

 

But the Octavia's a 61 plate car............why raise the issue now?

 

Heaven help Skoda if the Monte estate replacement has more than double figures on it    

IIRC my Superb had about 80-90 delivery miles on it.

 

 

 

Then again it was "delivered" from Central London to Northamptonshire.

Likewise - 77 miles or so - Milton Keynes to Birmingham...

 

Am I bothered?  Nope.

 

I'm also 100% with Estate Man (having worked on rolling roads in car plants) - if it was harmful, they wouldn't do it.  The test sequence gives them an acceleration to follow when cold and it won't go onto the next test (full throttle or whatever) until it's reached temp.

 

If it came with 100 miles on - not really a problem.  If it came with 500 miles, I'd want to know why though!

How many people have seen the inside of a car plant then?

 

 

Car comes to the end of the track, engine turned over until it fires (sometimes with some heavy use of throttle, then straight onto a rolling road test where its driven to get it up to (water) temp as quick as possible (in some cases, the next thing that happens is a kickdown test if an auto....) to do the necessary checks like speedo, ABS etc.

 

Worry not...if you were to be concerned how its been treated before you got it, you would probably reject every car that came out of the factory gates..

Would this by any chance be the same factory I used to work in...? Burnaston?

HI, 

 

Just wanting everyones opinion/knowledge on what is acceptable as 'delivery miles'?

 

i would say around 5/6 miles. my current octavia , when i got it new, had 13 miles on it! i kind of think back and should of made a stink about it? 

 

any had any worse than this? 

what can/should be done if the mileage is high for delivery?

Its a 61 plate octavia? Might be worth asking in the octavia section? I'm sure they will some up with a good reason for going back to the dealer (18mnths later?) to complain about only 13 miles on the clock lol!