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7 speed DSG fault?

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I too have had this issue since I had the car (bought my mk 2 vrs fabia may 2011). I have kept on at skoda and my dealers and they have said its a feature of the box.

 

I will ask for a new clutch pack straight out and take some print outs of forum posts to prove my point.

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  • Thank christ that was a warranty job.  It's the expense of putting it right outside of warranty that puts me off of ever buying a DSG car.  

  • http://dsg-survey.com   EDIT. http://volkswagen.co.uk/need-help/owners/recall-info   EDIT, @ 14.15  Since i posted that VW Link a short while ago,  they seem to be changing it, We will see wh

  • Similar is happening in my country for now. The dealer hasn't contacted owners for this 34F6 fix. They intend to just do it when customers come in for servicing. Strong consumer laws are needed I wo

It is a feature of the box!.

 

The Faulty Boxes.  

I would not return to that Dealership to raise the matter again.

 

Call 'Skoda UK Customer Services', raise a case, and get a Technical Handler to deal with,

tell them about the Customer & Technical Services provided by their Franchised Dealership.

 

Ask them to arrange to have the vehicle examined by competent and qualified technicians,

& to arrange a Courtesy car while they have the faults rectified correctly.

 

?

Did your car get an ECU update at any of its services,

or any other time?

 Did they suggest having one done?

 

If SKODA UK CUSTOMER SERVICES, have failed to this time to do the proper customer services,

or they said it is a feature of DSG's,

then contacting,  

ALASDAIR STEWART, BRAND DIRECTOR SKODA UK,

might have one of his underlings like TOM CHADWICK getting involved.

As much use as Chocolate Teapots, but at least the can not then pretend they have never been told how useless their Franchised Dealerships and Skoda UK Customer Services can be.

 

george

Here we go again then , first it's the high tech engine and now it's the high tech clutch and gearbox assembly.

 

I guess that will be another drawn out issue,where Customer will be expected to go on their hand and knees, to the power that is Skoda UK / VAG..

http://www.autocar.co.uk/car-news/motoring/vw-uk-no-dsg-recall-required

Just because VW say no Recall, that does not let them away with having to provide safe vehicles in the UK,

so the Owner needs to stand up for their legal rights.

VW-Skoda-Audi-Seat in the UK like to just, 'Update at service', rather than admit faults.

 

No recall on many of the 1.4 TSI Twinchargers, but VW/Skoda are now replacing faulty engines at their expense,

even on cars now out of the original 3 year manufacturers Warranty.

A UK Court ruling against VW might have them treating UK Customers a bit better.

Totally agree with that George!

Thanks for this.

 

I am getting onto skoda once more to raise the case again.

It is a feature of the box!.

 

The Faulty Boxes.  

I would not return to that Dealership to raise the matter again.

 

Call 'Skoda UK Customer Services', raise a case, and get a Technical Handler to deal with,

tell them about the Customer & Technical Services provided by their Franchised Dealership.

 

Ask them to arrange to have the vehicle examined by competent and qualified technicians,

& to arrange a Courtesy car while they have the faults rectified correctly.

 

?

Did your car get an ECU update at any of its services,

or any other time?

 Did they suggest having one done?

 

If SKODA UK CUSTOMER SERVICES, have failed to this time to do the proper customer services,

or they said it is a feature of DSG's,

then contacting,  

ALASDAIR STEWART, BRAND DIRECTOR SKODA UK,

might have one of his underlings like TOM CHADWICK getting involved.

As much use as Chocolate Teapots, but at least the can not then pretend they have never been told how useless their Franchised Dealerships and Skoda UK Customer Services can be.

 

george

I have my cars 1st MOT and service today, and was advised that a total rebuild, oil change and "adaptive drive" was needed on the gearbox.

 

So the "feature" of the gearbox (as I have been told for the past 3 years) is a fault after all.

 

Thanks Skoda.

Why go to all that complication when you could have a torque converter with variable pressure/vanes ?

 

Nick

Why go to all that complication when you could have a torque converter with variable pressure/vanes ?

 

Nick

 

Because even then there are still greater losses in the transmission than using a dry clutch system etc. The point of the DSG was to have something that drives like a torque converter but with the economy of/better than a manual gearbox.

 

In todays world of CO2 driven targets car manufacturers are trying to squeeze every bit of economy from a car to lower the CO2.

 

Torque converters are catching up though. The new ZF 8 speed box now being used by VW, Range Rover/Land Rover and BMW is very good. It can lock the torque converter together in any gear provide direct drive and removing most of the losses from the torque converter.

 

The main problem with torque converters is that they are not really suited to smaller capacity engines. My step mother was after getting a Ford B-max for a new mobility car. She did want an Auto but they only did it with the old 1.6 N/A petrol but they wanted the 1.0 eco boost.

 

There are also new DSG being worked on. An 8 speed and a 10 speed. I think the 8 speed is for high torque applications and the 10 speed for low torque applications.

 

Phil

Edited by Phil-E

Skoda NZ had this 11 months ago.

 

http://skoda.co.nz/news/dsg-service-campaign

 

Can anyone find a similar announcement from SKODA UK about a 'SERVICE CAMPAIGN' in the UK?

 

Has anyone here received a 'Letter' from SKODA UK to inform them their vehicle will be part 

of the 'SERVICE CAMPAIGN' ?

Because its not a "critical fault" I`m not sure if a service notice will be issued. Don`t stop the fact it should be sent though.

 

A google has found no results for me.

 

To be honest I think this whole thing has been a real mess.  To identify a problem in a gearbox and then only recall in certain areas is very silly in my opinion.

Edited by vulgatrendkill

My Yeti has been in the workshop forll 9 days with a DSG clutch judder problem. I am now told that it needs a new Mechatronic box. Apparently each box is unique to

a vehicle and has to be manufactured specially. I am told that it will take 7 to 10 days to get. Is this true or am I being told porkies.

  • Author

Sounds porkies to me. How would your Yeti be different to any other?

There is the Service Campaign that started last week in the UK,

Changing Synthetic Oil to Mineral Oil and the ECU update.,

There are bound to be DSG's needing Replacement Mechatronic Control Units in the DQ200 DSG,

there has been for 4 years now.

 

Maybe have a look at the 4 threads in the Fabia Mk2 Section,

Some cars have had the 'Field Action' in the past week.

 

Confusion Continues, as its not just 2009-2011.

There are periods of time it seems that UK Bound Cars with DSG had Mineral Oil & Sometimes Synthetic right up to 2013.

  • Author

I'm assuming if mine was stripped for a new clutch pack, it was refilled with the correct stuff?

Don't ever assume anything with this lot.

 

As they don't even enter details of the change in your service log book!

 

How professional is that?

Thank christ that was a warranty job. 

It's the expense of putting it right outside of warranty

that puts me off of ever buying a DSG car.  

Many many many fans rave  about them though, and I dare say they are fabulous....not that I've ever used one........UNTIL they go wrong. :@

 

Wouldn't personally have a car with one even if it was offered for free.

 

Just my opinion of course, and each to their own I guess.

My Yeti has been in the workshop forll 9 days with a DSG clutch judder problem. I am now told that it needs a new Mechatronic box. Apparently each box is unique to

a vehicle and has to be manufactured specially. I am told that it will take 7 to 10 days to get. Is this true or am I being told porkies.

Mechatronic units have to be programmed to specific vehicles apparently. This is apart from mechatronic units being specific to models from a hardware perspective.

I am in a different country and the dealer here does the same for VW vehicles and also quote similar time schedules. Unfortunately.

Mechatronic units have to be programmed to specific vehicles apparently. This is apart from mechatronic units being specific to models from a hardware perspective.

I am in a different country and the dealer here does the same for VW vehicles and also quote similar time schedules. Unfortunately.

Mechatronic units have to be programmed to specific vehicles apparently. This is apart from mechatronic units being specific to models from a hardware perspective.

I am in a different country and the dealer here does the same for VW vehicles and also quote similar time schedules. Unfortunately.

I can understand that parts are vehicle specific. But can software programming only be done at the factory? Anyway the dealer update is that the part should arrive today or tomorrow so the specially made tale does appear to be a porkie. Meanwhile I am 150 miles from home and Skoda refuse to supply a substitute car. Because of their manana approach (this is Spain) I have been reluctant to hire my own car because I am always being promised fixed by tomorrow. Luckily I can stay with friends, I was only visiting for a fews days during which time the fault appeared. Thank goodness it did not happen elsewhere. I will never buy another car with DSG nor will I buy from VWAG.

I can confirm that after the fix applied, I have had a great improvement in my cars performance.  A vast reduction in stuttering etc.

 

However! Slight issues still being felt.  Doing a long drive soon so will report back.

However! Slight issues still being felt.  Doing a long drive soon so will report back.

 

Hi, interested to know what you mean by "slight issues" ...

 

Have a nice day (and drive!).

Well, the stuttering is far less pronounced but in some situations is still there, eg delay in pulling away at traffic lights from standing stop.

  • Author

Well, the stuttering is far less pronounced but in some situations is still there, eg delay in pulling away at traffic lights from standing stop.

I'm having similar since the new clutch pack. Was fine for a few days, but the hesitation between 1st and 2nd is still there. Very very minor but I'm betting it'll help kill the new clutch pack - hopefully whilst still in warranty!

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