Just read the journal....

Originally posted by LadyLoki in this post

thanks for reading my rather rambly and venomous journal!

Note to self - Don't ever get on wrong side of LadyLoki !

something about the pen being mightier than the sword

Originally posted by Stimps in this post

I think it's more a case of Loki not wanting to be associated with you

(Apologies for taking such a cheap shot )

I have come, after the passing of time, to expect nothing less.

Ahh, that's ok then

Originally posted by devonutopia in this post

Oi, Rob! What are you trying to infer above?

There are some Swedes that I would dearly love to be associated with, (Ulrika-ka-ka-ka), but no offence, Loki's not one of them.

I'm about as Swedish as Steve Irwin, and Loki was Norse anyway. And sorry if I offended you Jason... I thought they'd all been reading my delightful (if profanic) Deadjournal...

Didn't know Steve Irwin was Swedish! Guess you learn something everyday, eh? :p

Rob.

Note to you all- the Deadjournal is my own lickle corner of cyberspace where I run free with scalpel and vitriol. I'm otherwise a very sweet girl. I'd never hurt *any* of you... really.

Love + chuffed that I scared you all with just a few words... mwahahaha!!!

Glad to be (in)famous now, Loki?

I did wonder what Dev was on about with the Swedish reference, but I've picked on him enough already today...

I wasn't going for infamous so much as notorious, Stimps. If you care to read another Skoda captive's journal... www.deadjournal.com/users/lost_souls

If you thought I was scary... I learned from the Master.

I think perhaps I'll wait til I get home to read it....

Good thinking, Batman!

Now where were we before all this....

Originally posted by LadyLoki in this post

Now where were we before all this....

You were saying something about being a spy?

No offence taken - to be honest I think I got you mixed up with someone else... No hard feelings, I hope. I have had a quick peruse of the journal, but I think I'll sit down with my lunch tomorrow, and read it thoroughly - Looks like a "different" read, if anything else.

edit: Are you one of the people that answer the 745 745 number? I had to use them recently with my damned warranty being voided!

Originally posted by devonutopia in this post

edit: Are you one of the people that answer the 745 745 number? I had to use them recently with my damned warranty being voided!

For god's sake don't give out your phone number, Loki!

J - is your warranty void now then?

Originally posted by Stimps in this post

For god's sake don't give out your phone number, Loki!

J - is your warranty void now then?

Yes, I am one of them... who did ya speak to Jason? Were they helpful or not?

They were helpful, but it seems when it comes to fitting parts that are not Skoda branded, my dealer is really stubborn when it comes to my warranty. However, I now have 17" VW alloys fitted and they still honoured my warranty with my door lock, so I'm hoping when they eventually find out about my 30mm lowering springs (designed for the TDI Fabia specifically) they won't kick up a stink in the event of any warranty repairs.

Either way, this weekend, the springs are going on to the car, but it's disturbing when a dealer tells you they will void the WHOLE car's warranty for four springy bits of metal (PS: I don't care about the warranty on the suspension, just the rest of the car).

Thanks for listening.

:cheers:

edit: Mods? What would you say to having an "ask Loki" thread, as well as the "ask Tom" one?

Originally posted by devonutopia in this post

edit: Mods? What would you say to having an "ask Loki" thread, as well as the "ask Tom" one?

You'll certainly get more sense out of LadyLoki than you will out of Tom!!

True - which is why I asked... -There's nothing like a little humanity when it comes to getting stuff answered.

Ahh, but wouldn't you be sad if her first response was:

"Please select an item from the following menu........"

Oh, how I'm fed up with that.

And "Calls to may be recorded for quality and staff training purposes" - (oh you mean so that you can sack them if they get it wrong).

And "Sorry to keep you waiting. We here as value your call..." - they why don't you fricking answer it then!!!

Sorry - rant over. Hate call centres.

edit: How did I get onto call centres from LadyLoki??????? Brain fade - need chocolate NOW!

OUR call centre isn't like that at all!!! We aim to answer each call within 3 rings, IN PERSON, and we don't have a machine that asks you 'Please press 1 if you're a mindless muppet, 2 if you're here to whinge, 3 if you want to be patronised...' and so on, ad nauseam. We're bloody GOOD.

So there. My rant is definitely NOT over. Mwahahaha!!!

Originally posted by fen_l&k in this post

You'll certainly get more sense out of LadyLoki than you will out of Tom!!

Well that wouldn't be hard would it !

....no offence LadyLoki

Sorry, LL, my rant wasn't directed at Skoda or you - just that I have called two organisations today that have had those stupid menus. I'm now getting to the point where I sometimes pretend I don't have a touch tone phone, as it often gets you to a human being quicker!

Cheers,

Hehe - the Alliance and Leicester (one of the ones I used to use) had a system where if you pressed 5 (the highest option on the menu was 4) you got transferred to a human without going through the rest of the menu. Might be worth a go on some other IVRs. Just press a number higher than any in the menu ....

LL - does the journal site give you statistics on how many people read your journal? I've always wondered, not exactly why people write them, but whether they care if anybody reads them. What's your viewpoint?

No worries, Howard, no offence was taken- I just get a bit... dramatic from time to time. Gaaaah.

The reasons you set out are exactly why we try not to inflict that crap on our customers- we know you're sick of it, because- hey!- We're purty darned fed up with it too. We score highest amongst motor manufacturers for Customer Service month after month, so we know we're getting *something* right by not using that kind of system!

I personally despise those machines, amd automatically dial a random series of numbers until it says 'I'm sorry, the selection you made was not valid. Please hold for an operative.' Works every time, especially with banks. But you never got it from me, right? ;-)