My local VW Dealership refused to service a Fabia, the Principal Dealer then agreed that there was all the gear, the techs and that he could not understand why they were doing a Major Service with Spark Plugs for £299 and up the road Skoda wanted £269 and £100 to do the Spark Plugs.

 

Anyway, they get lots of friends business with Skoda's & SEAT's that do not want to use the other Motor Group.

 

Another VW Dealership never seemed to understand the explanation why they should do a Skoda, until asked for the Directors phone number and then pointed out about Restrictive Practices and Cartels and how the local Journalist might want to run the story.

I just cause trouble for muppets.

Edited 19 September, 20187 yr by Offski

They claim they couldn't detect the first issue I had (faulty mechatronics) because they couldn't run a diagnostic on the car. I'm not putting a huge amount of blame onto the garage as the first issue was intermittent and the second is only apparent after driving for 650 miles. However, they did sell me a nackered car knowingly or unknowingly and I expect some kind of decent post care service from a registered VW garage.

More likely for a good outcome rather than the poor soul that bought his superb ii from a private dealer recently posted over there.

 

Fingers crossed.

?

Did VW Twickingham not have a full workshop with technicians and VW Group licensed equipment?

 

The car ringer down the road from me car diagnose the faults on a DSG / s-tronic, fix the mileage and all the rest be it a Skoda, VW, Audi or SEAT, 

Mercedes, BMW, Jaguar, and maybe even a TESLA for all i know, and he never went to school much and stays in a Motorhome.

 

 

Yeah I was confused too. I took the car to a back street place and they did a full diagnosis for me. Apparently the VW garage's diagnosis machine can only talk to VW cars. I' too ignorant about this stuff to put up a credible argument.

VAG politics is to service new cars under waranty only at dealer of the same brand, so Skoda car at Skoda dealer etc. But on used cars I guess they are not so fussy, so 1,8TSI at Skoda car can be checked and fixed at VW, Seat dealer ...

Be sure VW is well aware, see these TPI for CDAA engine at VW cars There is visible, how they moved from one solution to another one ... In german, but I guess the basics understandable to you too

 

Technische Produktinformation 2025422_3 BK.pdf

Technische Produktinformation 2025422_4 BK.pdf

Technische Produktinformation 2025422_5 BK.pdf

Technische Produktinformation 2025422_6.pdf

Technische Produktinformation 2025422_7.pdf

Technische Produktinformation 2025422_9 DL.pdf

Apparently and Politically a load of crap is being given out.

 

Assist from AA / RAC has a reponder with the Gear & an Idea.   & VW Group Approved Repairers and Mobile Techs are doing 'The Fix' out and about Mobile, 

at place to suit Customers.

 

You know when they are maybe lying, their lips are moving, but only some, others sometimes are just sometimes ignorant of the truth.

My TSI is in with Sparshatts in Botley they have done compression tests and are going to change pistons con rods and cam chain tensioner. Hopefully that will stop the oil consumption problem. Pistons are on back order so can’t start the job this week

Hi all, update on mine if anyone interested? I've been speaking to the manager who is luckily a very nice chap. He said that the engine is consuming too much oil but as it's a second hand car a full on refund isn't an option. HOWEVER, he did say they would give us either the full price we paid off another car (from them) or buy it off us for a grand less than we paid. So there's a pretty good chance the car will be going back to the dealers. I will post the Reg on a new thread here once returned.

Have they got  a car that you want?

Yeah they're a massive dealership (Inchcape VW) so have  lot. I was looking online at a 2013 Ford Focus Zetec.

Not an eco boost engine I hope 

33 minutes ago, James84 said:

Hi all, update on mine if anyone interested? I've been speaking to the manager who is luckily a very nice chap. He said that the engine is consuming too much oil but as it's a second hand car a full on refund isn't an option. HOWEVER, he did say they would give us either the full price we paid off another car (from them) or buy it off us for a grand less than we paid. So there's a pretty good chance the car will be going back to the dealers. I will post the Reg on a new thread here once returned.

 

I was in a similar situation 2 years ago with a 1.8 Tsi however I noticed the oil consumption within 1 weeks of purchase from the trader and approached them there and then - From this point I checked the oil level daily and kept a detailed spreadsheet over 3 weeks which I sent to the trader.  I eventually returned the car (which had a very basic warranty) after 6 weeks of ownership and around 4k on the clock and got a full refund - At the point of agreeing to return the car i set a date that I would return it by and rough mileage.

 

Seeing as you've had the car for 6 months plus (You brought the car at the beginning of the year which i'd assume Jan / Feb and were now in September), if this is the first time you have approached them with the issue (and assuming no reasonable warranty) then I think that if you can step into something else suitable for the original price you paid for yours (and pay any difference if this is something you can afford) then that's the deal to go for.  Clearly you don't want to be £1k out of pocket.

 

Speak to the garage about how soon they need to have the car back and check they dont want to put any mileage limitations on it and basically, get rid of the car soon!

4 minutes ago, Nuclear_Jules said:

Not an eco boost engine I hope 

I was going to check before test driving. I did think they were recalled?

 

Scout: yeah I already have an agreement with the manager that we can go ahead. I'm looking into test driving some cars v soon. It's such a pain in the arse as the car is perfect in every other way.

With the oil over consumption should I be looking at the exhaust valves?

Just now, Nuclear_Jules said:

With the oil over consumption should I be looking at the exhaust valves?

Hey, I'm not very technically minded I'm afraid. From what I've seen through my research it seems to be an issue with piston rings more than anything else.

 

32 minutes ago, James84 said:

Scout: yeah I already have an agreement with the manager that we can go ahead. I'm looking into test driving some cars v soon. It's such a pain in the arse as the car is perfect in every other way.

 

Same for me -- Mine was very tidy when I brought it but I still spent nearly 4 days solid on the car  - Cleaned the entire headlining, wet vaccing interior and a 3 stage machine polish on the outside along with 3 coats of wax.

I wasnt a happy bunny!

Would it be best to change the oil pump if they are changing pistons, rods and cam chain tensioner?

On 19/09/2018 at 18:50, xman said:

Moral of this thread, don't buy  second hand 1.8tsi......(in any model)

I would disagree.  The 1.8tsi is no different in design to the 2.0tsi so you may as well not buy either.

 

I have a BZB block 1.8tsi.  It has 190,000km on it and uses 250ml/10,000km.  I'll admit the BZB block is better than the later ones but it's all down to how they are run-in, maintained and driven.

 

If I had an oil burner with some miles on it I would:

1) Check the PCV valve (unscrew the oil cap and see if the engine is trying to hold it down)

2) Check the turbo oil seal (remove the turbo outlet pipe ans see how much oil is there).

3) Put some engine flush through the engine to try and get the rubbish off the oil rings.

4) Change the oil more regularly (every 10,000km).  I think variable service is the death of these engines and 15k km fixed isn't much better.

5) Use the full rev range more often (when the engine is at NOT).  This should get some gasses in behind the rings and hopefully get them to seat against the cylinder wall a bit better.

Well, all good advice, but for CDAA engine nothing helps ... The root cause is clogged tiny mini drainage holes at mini oil control rings, no engine flush or anything else will dissolve it ...

 

Most problematic pistons (suffix BS) with oil control rings of just 1,5mm height, just drilled drainage holes at oil control rings ...

 

VAG modified pistons (suffix CP and DF) with 2mm high oil control rings fitted on engines from 6/2011 till EOP 2015, still just drilled drainage holes at oil control rings ...

 

 

I assume the pistons they are going to fit will be the modified ones so may eventually suffer the same fate?

No, valid revision for pistons now is suffix DL ( 06H107065DL )

 

 

compare with 06H107065DF or 06H107065CP, 06H107065BS was yet smaller

That’s good to know they are just waiting on the con rods to come in and the rebuild will start