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IMPORTANT Warranty issues on new VRS and underhanded behaviour.

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I expect 1000's of Skoda owners will be getting a similar phone call soon then?

So not to single Shifty out?

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  • Surely most people on any manner of forum websites say all manner of things, some of them true, some of them not. I'm sure if you went to the trading standards in your area and told them that a multi

Agreed ' date=' and in a lot of cases the vehicle might be identifiable but the owners details wouldn't be known.

It's probably standard to go through the dealership.[/quote']

Am I right In thinking that revealing details of excessive speed or "Abuse" of the car in any way would have the same effects. Can your warranty be voided for "Thrashing" Your Car?

I can't see anything underhand!

Skoda phones the dealer and says that the warranty is void on the car with this reg number as they believe it has been modified aginst the warranty T&C's. The warranty will be re-instated if this proves not to be true.

Dealer says OK, rings customer and explains the situation. Asks them to bring the car in car in to prove or disprove claims.

If Skoda UK had written a letter or called directly it would still have to get the dealer involved to arrange the inspection, they've cut a step out and made the process of sorting the problem a bit quicker.

THIS STINKS SKODA.



GET A GRIP OR YOU WILL LOSE YOUR MOST VALUABLE CUSTOMERS

What, you mean those people who mod their car and then claim on warranty when it breaks? Not my idea of valuable customers...would much rather have people who kept their cars standard and didn't break them.

As far as I'm aware, the relationship is between dealer and Skoda, and between customer and dealer - which would probably be why Skoda contact their dealers about such matters.

Furthermore, if the customer received a letter from Skoda, you reckon they'd say "fair cop guv, I'm not going to claim on my warranty"? Contacting the dealer (who would perform and claim for the warranty work) would be much more effective...

Dealers who sell modified cars would be unaffected by all this, as if you bought the car modified from them with a warranty, it would be the dealer's warranty rather than the manufacturers (which would be invalidated by that point) that you would be claiming on.

Rob.

Am I right In thinking that revealing details of excessive speed or "Abuse" of the car in any way would have the same effects. Can your warranty be voided for "Thrashing" Your Car?

I believe that the ECU can log excessive revs which would potentially do just that

Originally Posted by robbo51

THIS STINKS SKODA.

GET A GRIP OR YOU WILL LOSE YOUR MOST VALUABLE CUSTOMERS

What, you mean those people who mod their car and then claim on warranty when it breaks? Not my idea of valuable customers...would much rather have people who kept their cars standard and didn't break them.
As far as I'm aware, the relationship is between dealer and Skoda, and between customer and dealer - which would probably be why Skoda contact their dealers about such matters.

Furthermore, if the customer received a letter from Skoda, you reckon they'd say "fair cop guv, I'm not going to claim on my warranty"? Contacting the dealer (who would perform and claim for the warranty work) would be much more effective...

Dealers who sell modified cars would be unaffected by all this, as if you bought the car modified from them with a warranty, it would be the dealer's warranty rather than the manufacturers (which would be invalidated by that point) that you would be claiming on.

Rob.

I was thinking more of people on this site that care about their car rather than the members who thrash and brag. There are a lot of responsible mature people on this site you know

I believe that the ECU can log excessive revs which would potentially do just that

:nod: If excessive revs are held, it logs a fault code which translates as "over-revved, warranty invalidated".

Rob.

I believe that the ECU can log excessive revs which would potentially do just that

Yes there is an "Engine Overspeed Condition" Fault code, but would Skoda Repair a car for a fault that cou;d be related to trackdays, "Agressive Driving" Or general mistreatment, and I understand that there are careful and sensible drivers on this site who take care of their cars, but some people here have done trackdays and posted videos of it which I assume Skoda would be equally concerned with?

related to trackdays

Most manufacturers will void warranty if you track a car...hence why trackday plates are so popular. :)

Rob.

Am I right In thinking that revealing details of excessive speed or "Abuse" of the car in any way would have the same effects. Can your warranty be voided for "Thrashing" Your Car?

No, making physical changes to your car and its workings will.

Edit: Didn't realise the ECU logged extreme revving, but then even forceful driving won't give that.

You only have to look at the various options open to people that want to modify cars not just Skoda but most if not all marques. You only have to look at Milltek for exhausts and Custom Code for remaps to name just two to see the enourmous range of products that are available.

How do other manufacturers deal with modified vehicles that are still under warranty, anybody have any experience?.

I believe that the ECU can log excessive revs which would potentially do just that

Surely the cars are fitted with a rev limiter so any level of use possible should be within the tolerance of the engine laid down by the manufacturer? Does the ECU measure the length of time the car as been bouncing off the limiter eg driving in 1st for 30 mins at max revs:rofl: or just the fact the engine as hit the limiter x times since it was last read?

Surely the cars are fitted with a rev limiter so any level of use possible should be within the tolerance of the engine laid down by the manufacturer? Does the ECU measure the length of time the car as been bouncing off the limiter eg driving in 1st for 30 mins at max revs:rofl: or just the fact the engine as hit the limiter x times since it was last read?

I dont know about all Skoda's but certainly on mine, the rev limit is a couple of bars into the red. An area which Skoda have clearly marked out for potential engine damage. Also an Engines Maximum Revs and Maximum continuous revs are different.

How do other manufacturers deal with modified vehicles that are still under warranty' date=' anybody have any experience?.[/quote']

Look at SEAT, they offer OMP, Billstein, O.Z, Speedline, Brembo and Sachs products from thier own brochure, all fitted at the dealer and covered by warranty.

Clever if you ask me, there is a market. Why not exploit it and make some money.

Yes there is an "Engine Overspeed Condition" Fault code, but would Skoda Repair a car for a fault that cou;d be related to trackdays, "Agressive Driving" Or general mistreatment,

If they saw this fault code I doubt they'd care what the circumstances were

Surely the cars are fitted with a rev limiter so any level of use possible should be within the tolerance of the engine laid down by the manufacturer? Does the ECU measure the length of time the car as been bouncing off the limiter eg driving in 1st for 30 mins at max revs:rofl: or just the fact the engine as hit the limiter x times since it was last read?

If it's remapped the rev limit can be altered I believe.

Look at SEAT' date=' they offer OMP, Billstein, O.Z, Speedline, Brembo and Sachs products from thier own brochure, all fitted at the dealer and covered by warranty.

Clever if you ask me, there is a market. Why not exploit it and make some money.[/quote']

:iagree:

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The warranty issue is a well known fact ' date=' as is that Skoda read this site.

It's a very good source of information that they would be daft to ignore.

I doubt that their primary purpose is to try and catch individual owners out but more to keep an eye on what their dealers are up to.

I've seen mention of several dealerships selling remapped cars with a full warranty , and they are even more aware of the implications of this. Skoda are quite right in wanting to know about this.

That said , if they do see evidence of people that have remapped or otherwise modified their cars do you expect them to pretend they havent seen it knowing it may cost them money?

Shifty , it's pretty obvious that your car has been modded and you said you were getting it remapped here.

http://www.briskoda.net/forums/new-octavia/tuning-vrs-2-a/47377/2/?highlight=250

That and your other posts with lots of "hint hint" smileys would leave me in no doubt that it's been done and Skoda obviously feel the same so they have blocked any warranty work on affected bits of the car. They have to notify the dealer of this and they have passed the information on to you.

Your posts are a lot more than hearsay , and Skoda have given you the opportunity to set the record straight at no cost if you feel that this is necessary.

It's no great surprise to be honest and to me they don't seem to have done much wrong.

Skoda havent given me an opperunity to do anything. As far as i am aware, my dealer telephoned out of courtesy, on a friendly basis. Not to inform me as a customer. As far as I know, they were not instructed to call me.

As for digging up posts, yup, cheers.

In that particular one, it doesnt say my car has "been" mapped, only i was enquiring, and gathering information.

If based on that post, "its clear to you that my car has been modified", then I will have to tar you with the "shallow and narrow minded" brush, such as the folks who speculate that because a male and a female are seen together more than once, they are sha66ing.

In fact, your whole post seems to be shovelling **** in my direction.

Any issues?

:iagree:

Does this not come back To Skoda Being Under the "Classic Wing" of VW where as Seat is for sportier cars

certainly on mine, the rev limit is a couple of bars into the red..

Are U sure you want to admit to this:P

Will have to watch my revs when the new car arrives:O

Are U sure you want to admit to this:P

Will have to watch my revs when the new car arrives:O

Find Me Skoda:finger:

How do other manufacturers deal with modified vehicles that are still under warranty, anybody have any experience?.

They would void it...put it this way...if I bought something off you, and then went away and f**ed it up by getting someone cheap to modify it, how would you feel about paying to repair it?

Manufacturer approved modifications are a way forward...but then you usually pay more to get these modifications then if you went for the same products elsewhere (just look at how much Brabus charge to remap a smart).

Rob.

In my opinion there was never any need for this to come to this or for Skoda to use this forum as a hunting ground for modified vehicles. There has been no warranty claim for any damage other than a small amount that Dave says is unrelated. If an issue occured I would hope that the Skoda dealer would take the appropriate response and say it is not claimable because....

If Skoda Uk do not have faith in the technical ability and honesty of their dealers then why the hell should I or any other paying customer.

All that skoda have achieved is upsetting people for very likely no cost benefit.

How can Skoda remove your warranty without seeing your car.

Is this a case of being guilty and having to prove yourself innocent?

Is this the way a 'friendly', 'honest' company should work?

Find Me Skoda:finger:
:rofl: :rofl: :rofl: :rofl:
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