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IMPORTANT Warranty issues on new VRS and underhanded behaviour.

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hang on' date=' what if skoda UK decided to view other sources of info?

what if they decided to search google groups for all posts that your email address had made, as an example, and treat you differently as a result?

I think they're on a sticky wicket here. I wonder what'd happen if you wrote to them and asked for all information that they have stored on you under the data protection act?[/quote']

That on it's own merit is a very interesting point.

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What is all the fuss about here?

Snip

Joined Feb 2004, only 2 posts, both in this thread?

Interesting.

Yes, and I have a proper one that makes more than a paultry 220hp too!

Are you slating Jabba's remaps again? :rolleyes: Give it a rest. ;)

What is all the fuss about here?

Snip

Joined Feb 2004' date=' only 2 posts, both in this thread?

Interesting.[/quote']

Haven't deleted any in the last three days though, have I.......??

I am not hiding anything .............but it seems you are fella!

Like I say above, take it on the chin, stop whinging about it and go and have fun in your car! I had a go in a MK5 GTI with a re map two weeks ago and thought it was a stonking improvement! So I can understand totally why you had it done......now just go and enjoy it, dont worry about the warranty. Take solice in the fact you have a car you want, not the one Skoda sold you/want you to have!!

@ Eddy, no, I am not slating Jabba at all, I think they are pretty good in fact!

@ Eddy, no, I am not slating Jabba at all, I think they are pretty good in fact!

Only joking but you did imply that Goochie didn't have a 'proper' remap like yours.

what if they decided to search google groups for all posts that your email address had made' date=' as an example, and treat you differently as a result?

I think they're on a sticky wicket here. I wonder what'd happen if you wrote to them and asked for all information that they have stored on you under the data protection act?[/quote']

Would depend on if they actually stored it - alternatively, they might just investigate the issue, make a decision, and then mark that against the specific vehicle rather than it's owner.

In which case asking them for what personal information they have stored about you wouldn't yield much.

Though if Dave wants to try it I would be interested in the outcome!

Rob.

Oh and the guys that said SUK have doen things right by going to the dealer, I agree totally.

In fact, shifty, if you take a little step back from it all, maybe SUK are actaully not pxxed at you for anything you have done rather the dealer, hence they have put a flea in their ear and taken some cash back off them.

It is indeed the dealer which "sells" a warranty claim on the Manuf HO in most cases, with only specialsist techs being involved in more unusual or persistent claims! When they become suspicious and send a special tech out, its the DEALER they are querying in most cases, unless the dealer has refused a claim and customer makes a big fuss about it! So maybe lok at it that way, they are not having a pop at you, just their dealer!

BUT, it should be a lesson to others I think, that sometimes you do yourself no favours to give them ANY excuse to wriggle out a a possible claim during the warranty period. Dealers generaly are not fans of warranty work as they get paid about a third the labour rate that they do if they replace a part for you or I, plus no margin on the part!!! So it could be that your delaer is making some excuse that they dont want anything to do with any future claims from you, just becuase they have had a directive from their group HO to reduce warranty claims and increase full on labour rates in the shop!

Was it the delaer that called you, or the SUK HO calling you directly? The former IIRC?)

Only joking but you did imply that Goochie didn't have a 'proper' remap like yours.

Yeah I know Eddy, I could not find the smilies as I was on quick reply, so I did a ;-) as I was only having a laugh myself!!;) There they are!!!

  • Author
What is all the fuss about here?

Snip

Haven't deleted any in the last three days though' date=' have I.......??

I am not hiding anything .............but it seems you are fella!

Like I say above, take it on the chin, stop whinging about it and go and have fun in your car! I had a go in a MK5 GTI with a re map two weeks ago and thought it was a stonking improvement! So I can understand totally why you had it done......now just go and enjoy it, dont worry about the warranty. Take solice in the fact you have a car you want, not the one Skoda sold you/want you to have!!

@ Eddy, no, I am not slating Jabba at all, I think they are pretty good in fact![/quote']

Firstly, I have nothing to hide. Again, I am fully aware of the terms and conditions of the warranty. That is not my point, or an issue. My point is that someone is instead of being an asset to the site, is being a fly in the ointment. I am fully aware this is a public forum etc, but you don't expect a manufacterer to void your warranty based on what is purely speculation and hearsay on thier part. No where on this website does it say MY car is mapped. Whether it is or it isnt doesnt matter a toss in this instance. SUK have no real evidence whatsoever to void my warranty. Im not disputing for one second that had my car been in for a claim and been found to be mapped, that it would have been rejected. Thats expected of course, and the chance you take with remapping. I'm not asking for my warranty to be reinstated, and I have deleted one post, and one post only, mainly to deny the person who highlighted it the satisfaction of everybody looking at it. All it said was that i planned to have a remap at some point, and had booked my car in for an exhaust. Again, hardly proof of anything.

AGAIN, my issue is the way in which my warranty was voided, and the way in which I was informed. If you find that acceptable in your view, then thats fine. We all have an opinion, and you whoever you are, have that entitlement also. I dont need a lecture about taking it on the chin thanks. Im not bothered remotely about the warranty.

And on what "facts" do you base your assumption that my car is mapped? Not speculation, but facts.

Out of curiosity?

What is all the fuss about here?

Snip

Joined Feb 2004' date=' only 2 posts, both in this thread?

Interesting.[/quote']

.........Er, are we only allowed opinions if we are "big posters" like you then...!??! hahhaha, we can all see the problems you can get if you post a bit too much about "our own business", can't we!?:rofl: loose lips and al that!

If you are implying I am the SUK "mole" in the words of Foghorn leghorn, "you're way off, I said you're way off!" :eek:

Now I wonder if my sleuthing skills are any better than yours..........can I guess what you do for a living i wonder..............!:confused:

Have you thought maybe someone grassed you up that you sold a dodgy Hallands pie to! Or have you been thinning out the mushies with apple juice again.....(seriously why do chippies do that, maybe its just round here!!??)

Come on lighten up fella! The SUK bod must be laffing his socks off at all this! Not only have they "marked your card, sonny!" (and anyone else with similar "ideas") they have clearly totally and utterly miffed you off beyond all reason!

Dont give them the satisfaction!!!

Otherwise speak to yor MP about rasing the issue in the HOC or better still try the European Court of Human Rights!:thumbup:

  • Author
Oh and the guys that said SUK have doen things right by going to the dealer' date=' I agree totally.

In fact, shifty, if you take a little step back from it all, maybe SUK are actaully not pxxed at you for anything you have done rather the dealer, hence they have put a flea in their ear and taken some cash back off them.

It is indeed the dealer which "sells" a warranty claim on the Manuf HO in most cases, with only specialsist techs being involved in more unusual or persistent claims! When they become suspicious and send a special tech out, its the DEALER they are querying in most cases, unless the dealer has refused a claim and customer makes a big fuss about it! So maybe lok at it that way, they are not having a pop at you, just their dealer!

BUT, it should be a lesson to others I think, that sometimes you do yourself no favours to give them ANY excuse to wriggle out a a possible claim during the warranty period. Dealers generaly are not fans of warranty work as they get paid about a third the labour rate that they do if they replace a part for you or I, plus no margin on the part!!! So it could be that your delaer is making some excuse that they dont want anything to do with any future claims from you, just becuase they have had a directive from their group HO to reduce warranty claims and increase full on labour rates in the shop!

Was it the delaer that called you, or the SUK HO calling you directly? The former IIRC?)[/quote']

My dealer called me on a friendly basis, as explained earlier in the thread. SUK had telephoned them, mention Briskoda, and issued a block on future warranty claims regarding the ecu, or associated parts. As I understood it anyway.

I asked my dealer to enquire further and obtain proof from SUK, and they recieved an email of MY SKODA.

My dealer asked what happened next, and at that point SUK said that if I take my car for an inspection by an area techie, and it is found to be standard, then they will reinstate the warranty.

Just to reiterate - I havent made a claim, nor was I planning to. The warranty itself, and the terms and conditions therof, are not the issue. Purely the way in which I have been identified, targeted, and had my warranty voided, purely on the basis that someone suspects it has a map.

My Fabia that was for sale on ebay a little while ago was also mentioned to my dealer, with the modifications listed.

  • Author
What is all the fuss about here?

Snip

.........Er' date=' are we only allowed opinions if we are "big posters" like you then...!??! hahhaha, we can all see the problems you can get if you post a bit too much about "our own business", can't we!?:rofl: loose lips and al that!

If you are implying I am the SUK "mole" in the words of Foghorn leghorn, "you're way off, I said you're way off!" :eek:

Now I wonder if my sleuthing skills are any better than yours..........can I guess what you do for a living i wonder..............!:confused:

Have you thought maybe someone grassed you up that you sold a dodgy Hallands pie to! Or have you been thinning out the mushies with apple juice again.....(seriously why do chippies do that, maybe its just round here!!??)

Come on lighten up fella! The SUK bod must be laffing his socks off at all this! Not only have they "marked your card, sonny!" (and anyone else with similar "ideas") they have clearly totally and utterly miffed you off beyond all reason!

Dont give them the satisfaction!!!

Otherwise speak to yor MP about rasing the issue in the HOC or better still try the European Court of Human Rights!:thumbup:[/quote']

Now you are just being a tool.

Firstly' date=' I have nothing to hide. Again, I am fully aware of the terms and conditions of the warranty. That is not my point, or an issue. My point is that someone is instead of being an asset to the site, is being a fly in the ointment. I am fully aware this is a public forum etc, but you don't expect a manufacterer to void your warranty based on what is purely speculation and hearsay on thier part. No where on this website does it say MY car is mapped. Whether it is or it isnt doesnt matter a toss in this instance. SUK have no real evidence whatsoever to void my warranty. Im not disputing for one second that had my car been in for a claim and been found to be mapped, that it would have been rejected. Thats expected of course, and the chance you take with remapping. I'm not asking for my warranty to be reinstated, and I have deleted one post, and one post only, mainly to deny the person who highlighted it the satisfaction of everybody looking at it. All it said was that i planned to have a remap at some point, and had booked my car in for an exhaust. Again, hardly proof of anything.

AGAIN, my issue is the way in which my warranty was voided, and the way in which I was informed. If you find that acceptable in your view, then thats fine. We all have an opinion, and you whoever you are, have that entitlement also. I dont need a lecture about taking it on the chin thanks. Im not bothered remotely about the warranty.

And on what "facts" do you base your assumption that my car is mapped? Not speculation, but facts.

Out of curiosity?[/quote']

So it wasn't remapped then....!??! Is this where you "set the record straight!"

Out of Curiosity?;)

Well obviously you have nothing to hide then! If I had been you , I would have poped straight over when they called me, PROVED to them it was not remaped, by inspection, test drive, ECU analysis any test they wanted to do, then SUED them!

I do take your point and its an important one, about how they found out, but maybe you dont know the full story on how they found out anyway, maybe your dealer is telling porkies or at best "half the story!" ! Hey i worked for a main dealer HO on their internal compliance side for many years, I know what a lying bunch they can be!!

Like I said earlier, I dont know what al the fuss is about, if you have been "nabbed" take it on the chin, if not, stop messing about and go prove your innocence!!

Wow' date=' you know how to be diplomatic... :rolleyes:

Please take the time to read this post - it is based on personal experience by the poster on an Octy vRS. So no, it may not apply to diesels, but I wasn't aware this thread was about diesels...but I think you'll find it's far from being "complete rubbish".

Rob.

Yeah sorry, was a bit harsh I agree :o

I think my point is still valid though, and if anyone has personal proof that there warranty has been voided due to excessive rpm then I'd be interested to know. The post you point too doesnt give any first hand experience, just an opinion.

I thought manufacturers fitted rev limiters to stop any damage occuring? theoretically you could be driving on an autobahn at maximum RPM in top gear for a considerable length of time, so I really dont think they could void a warranty for using RPM that isn't rev limited.

  • Author

So it wasn't remapped then....!??! Is this where you "set the record straight!"

Out of Curiosity?;)

Well obviously you have nothing to hide then! If I had been you ' date=' I would have poped straight over when they called me, PROVED to them it was not remaped, by inspection, test drive, ECU analysis any test they wanted to do, then SUED them!

I do take your point and its an important one, about how they found out, but maybe you dont know the full story on how they found out anyway, maybe your dealer is telling porkies or at best "half the story!" ! Hey i worked for a main dealer HO on their internal compliance side for many years, I know what a lying bunch they can be!!

Like I said earlier, I dont know what al the fuss is about, if you have been "nabbed" take it on the chin, if not, stop messing about and go prove your innocence!![/quote']

FFS, I havent been nabbed, rumbled, whatever you wish to call it. How many times does this need explaining?

Now you are just being a tool.

17 pages odd on and you still refuse to be a man about it all, and I am the tool eh?

Please dont confuse my obvious taking the mick out of you for me not having a sensible and valid point to make! Its pretty simple really, the issue is not really

HOW they did what they did (I think most of us agree they were correct in going to the dealer and them then feeding back to you), it's IS their opinion correct!!

Again I know you are upset (clearly) about the WAY its apparently come about, but do you have proof about SUK finding out about the issue from here.

Is it not possible that the DEALER has found out from here and is just trying to get out of future poor paying warranty work!? I have to say its a possibility knowinf the pressures delaers are often under from all sides to be fair.

Surely the main issue is ARE THEY CORRECT.......!?! ie have you technically invalidated your warranty? If so, then I really dont know why you are complaining! IF they are correct in their opinion of the status of your car, surely YOU are the only one who can take responsibility for it?

Now if someone else did it, (eg ECU swap at a dealer with a later or updated code in ) then that is a different matter.

So it wasn't remapped then....!??! Is this where you "set the record straight!"

Out of Curiosity?;)

Well obviously you have nothing to hide then! If I had been you ' date=' I would have poped straight over when they called me, PROVED to them it was not remaped, by inspection, test drive, ECU analysis any test they wanted to do, then SUED them!

I do take your point and its an important one, about how they found out, but maybe you dont know the full story on how they found out anyway, maybe your dealer is telling porkies or at best "half the story!" ! Hey i worked for a main dealer HO on their internal compliance side for many years, I know what a lying bunch they can be!!

Like I said earlier, I dont know what al the fuss is about, if you have been "nabbed" take it on the chin, if not, stop messing about and go prove your innocence!![/quote']

Simch, your just being a cockbadger and having some half arsed attempt at winding shifty up. He has already made it clear what his "beef" is and I would be pretty livid if I was him over the way the data was "harvested" to single him out.

Maybe you are an existing member with a couple of accounts on the backburner and this is your chance to use another identity to have a pop?

Making no contribution (as Simch) for 2 years then breaking cover to have a dig at an established member seems a bit odd to me............ come on ....... reveal yourself!!! :rolleyes:

FFS' date=' I havent been nabbed, rumbled, whatever you wish to call it. How many times does this need explaining?[/quote']

Sorry i thought this thread was about you having your warranty recinded because "someone" thinks you have remapped your car...?!

So the warranty is back in place now then? You have proved your car is stock to their satisfaction!?

Sorry to tell you fella, but 17 pages of double talk and rhetoric, ref to delted posts, edited sigs etc, rather than a page 1 flat out denial that you remapped your car will not do you any favours if this ever does get to court!!

I just dont understand if your car is stock, why you did not just go over there ASAP and prove it! Gees I have driven a remapped one (wel golf 5 gti) and there really is NO MISTAKING if it has been done, a quick 400 yrd blast up the road would clear it up once and for all!

If you leave it weeks before you go back now, are you not worried they will just think you had it mapped once and had the original map flashed back in? Surely the longer you leave it, the worse it looks to them?

  • Author
Snip?

You are indeed just a cockbadger, as stated earlier on.

Simch' date=' your just being a cockbadger and having some half arsed attempt at winding shifty up. He has already made it clear what his "beef" is and I would be pretty livid if I was him over the way the data was "harvested" to single him out.

Maybe you are an existing member with a couple of accounts on the backburner and this is your chance to use another identity to have a pop?

Making no contribution (as Simch) for 2 years then breaking cover to have a dig at an established member seems a bit odd to me............ come on ....... reveal yourself!!! :rolleyes:[/quote']

hahhahaha! "You can't handle the truth!"

Joking aside, i am not a stooge, I am a member that has just never posted on here, but to be fair I have some feelings about issues sort of connected to this. I wont go into them on here as it is not directly relevant at all, but wil be happy to be PM if you are interested. That is the reason I thought about posting that's all.

and far from trying to wind up Mr Shifty, I am merely tryingt o lighten his mood a bit, its clear he is really bitter about all this, and I just dont see what the fuss is about that's all.

Either take them to the cleaners because they are totally wrong or hold your hands up and go enjoy your car! That's all!

So Again I am not having a go at you shifty, that's the last thing you need its clear you're riled at all this, but seriously fella, life is too short to let it get to you. That's all!:thumbup:

BTW "cockbadger!" I like that!!:thumbup:

You are indeed just a cockbadger, as stated earlier on.

Well you can always come and duff me up fella, but then again unless you have a remapped Octy, you wont live with my little beastie, so you would not catch me!! ;)

I dunno why you are having a pop at me!! It seems to me you are trying to blame everyone and anyone for your current predicament APART FROM YOURSELF!

Try this one, if you remapped your car, bragged about it on here, then they pick up on it....NEWSFLASH..it really IS YOUR fault alone!

If you did not REMAP your car, but came on here and said you had, or told people at a meet you had OR tok video of your "remapped" car, then ..........well Ditto to the above, it is STILL your fault, (only sadder!!!! )

Oh and I do take your pint totally about being miffed at the way they apparently found out, but are you sure that's how it went, if so, you have just learned the hard way unfortunately, that posting on public internet sites means everyone in the world can potentially "hear you". I would agree that perhaps the better way of doing it would be if SUK suspected something and got your dealer to do an investigation when you are next in perhaps..? But then if something broke on your car between now and then, and they found it was modded and did not pay up, you could quite rightly complain that they should have told you as soon as they thought there may be a problem to gove you an opportunity to make things right! So pure devils advocate in me says they were in a tricky position. I think you may have taken it very personally, I really think their BEEF(!!) is at the dealers!! They are possibly miffed their highly trained techs cannot spot such a dramatic mod!! (hey tell us something we dont know, my mate has the head off his 18T golf, because his friend who is a fully trained VW mech, changed the cambelf for him as a favour and dropped the washer off the adjuster pully into the newly put on belt fired it up and it skipped three teeth bending all the valves!!)Dealers are generally muppets, like I always say they aint working at VW cos NASA is full up are they?

Oh and for the record you do have my sympathy being in the position you are in, (as I think you have that from everyone) , but I do think its of your own making I am afraid. Which is the only reason I suggested you just put it all behind you and get on with things, rather than worry about it or drive yourself mad trying to change their minds................unless of course they are wrong about their opinion of your car!!, in which case give them hell!)

I think my point is still valid though, and if anyone has personal proof that there warranty has been voided due to excessive rpm then I'd be interested to know. The post you point too doesnt give any first hand experience, just an opinion.

It is actually first-hand experience though maybe that's not particularly obvious from that post...as I recall it, the individual in question managed to trigger the warning light, when connected to VAG COM it gave the error message described (including the warranty void bit), but as a fault code it can be cleared.

If a car with the fault code had been taken near a dealer, then in theory they should invalidate the warranty...however, whether they would or not is another matter - I don't know anyone who's actually had this happen, but by the same token I don't know anyone who has over-revved their engine and taken it to a dealer... :)

AFAIK, rev limiters are there to stop you from bouncing the valves and the like, and it's not intended as a form of "cruise control" - so I don't know if the engines are intended to be held at max revs when autobahn cruising...I'd be inclined to think not. I suspect there is a section in bold in the owner's manual which gives stern warning about this, but I don't have mine to hand to check...

Not sure whether diesels have the "over-rev" fault code - out of interest, how long did they rev your diesel for during the MOT? Whenever they've done mine (admittedly not a VAG unit), it's only been for a duration of maybe about 10 seconds...

Rob.

Simch - do you feel better for all that?

As ever, can I direct posters' attention to the warning at the bottom of every page regarding personal abuse. It has no place here. If you disagree with someone, you are welcome to say so. You are not welcome to call them names.

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