Hi All,

 

I have the Karoq 1.5TSi DSG with (I think) the DQ200 gearbox.  Now I know all the stories / facts over the internet about earlier versions of this gearbox being a bit of a lemon so - that aside I have a quick question.  The car only has around 4000 miles on the clock and its due for its 1st oil change quite soon. 

 

Very occasionally I notice a bit of a whine when pulling off from a standstill.  It only seems to happen after I have stopped on a journey and am going uphill on the start again. This is not during the warm-up phase either this is after driving for maybe 20 minutes. You know the kind of thing - driving up a country lane hill with overtaking places and having to stop to let a car coming down the hill pass. When I then accelerate (reasonably swiftly but not silly fast) to make progress I hear a whine coming from the engine/gearbox that can only be described as the sort of whine you get from the gearbox on an original old Mini or other car of the 70's era of that type.  It only happens until the fist gear change and then all is well again.  It really only happens very occasionally too (because I only have to stop quickly going uphill and then pull off again rapidly occasionally).  Once it's happened - if I then (on the flat) try to replicate it is does not happen and never seems to happen on the flat.  It doesn't feel like the clutch is slipping at all, it accelerates just fine and the wheels are not spinning or anything  - its just a bit disconcerting sounding like a 1970's mini gearbox and because of the tales of woe on the DQ200 it makes me (possibly) over analyse the situation.

 

Would this be a normal characteristic - can anyone else let me know if they have had / get this?  I was thinking (as its uphill) it could either be:

           1. normal - gearbox under more load than normal

           2. the engine oil is too low / too high and needs checking (not so easy for me as my drive is on a hill)

           2a.  Could it be that when uphill at a stop it starts off in 1st but normally it starts off in 2nd and this is why I only hear it occasionally - ps I am in the standard driving mode in full auto)

           3. There is something badly wrong and Skoda need to look at it

 

I want to get it looked at during the 1st service but because its so intermittent I just know whats going to happen / going to be said.

 

thanks all,

 

Paul

 

Edited 6 July, 20205 yr by smipx
clarification

Your oil should be checked at Normal Operating temperature, checked on the flat after a few minutes.

So check it when you get someplace, maybe after at least 10 miles of driving, maybe in a filling station.

If you check after arriving someplace, then you could check again where that is when cold so you compare the difference if any between a cold check and an at normal operating temp.

 

If you have noises that you think are not as the car should sound then report them ASAP, and be sure a Master Tech or Tech are going to drive your car to road test and not just a Salesperson.

 

So....

 

I decided to take action.....

I have taken car for a drive, and let it warm up fully and checked oil.  Oil was at bottom of acceptable range so I topped it up (this makes no difference to the noise though).

 

I did a few circuits on a hill locally and notice the following:

 

It does it in both 1st and second from a standstill or virtual standstill only and is more pronounced (easier to make happen) when going uphill.  It happens when at standstill in 1st gear and in virtual standstill 2nd gear

It does not do it if I am driving at, say 30mph and kick down

 

It's only a gentle whine that increases in pitch as one accelerates and then goes when returning to more sedate driving.  

 

My feeling is that it is actually a bit of turbo whine rather than gearbox whine but impossible to be certain obviously.  If its normal then I'm happy as I don't want to give the impression that it's all the time or anything.  I had a 2.0 TDi and never noticed any turbo whine on that - this being a smaller petrol engine - maybe its just that and I am not used to it. 

 

🙂

 

Paul

 

So long as you let the oil settle before topping up so not to overfill????

Hi,  Yes I did, left it on a flat surface for about 8 minutes while in a shop and then checked it (after fully warming up to 85C Oil temp which took about a 15 mile drive!!).

Put in a splash and then checked a minute later - saw it had risen a tad but still under 1/4 so a splash more to take it to 1/2 on the dipstick.

Stone cold on the flat the oil should be near the top of the crosshatch.

At operating temp and stopped a few minutes maybe the oil will show a little lower.

Half way up the cross hatch after topping up would have meant the oil was pretty low.

?

When was it checked last?

?

When were the tyre pressures checked / set and the TPMS reset?

 

??

Did you top up with VW508/509 so 0w 20 FS IV?

 

http://briskoda.net/forums/topic/470119-check-oil-warning-query

 

Edited 6 July, 20205 yr by Roottoot

Hi,  I'm totally happy with the oil level - this is a bit of a red herring and diversion from the post. I only topped it up to half way so I did not accidentally over top-up and also the fact that an oil change service is due in about 4 weeks. I only got the car in March this year and it was all checked and topped up etc by the selling dealer.

I've had VAG cars for about 20 years and checked and topped up the oil for as long as I can remember 🙂 (I also check the tyre pressures monthly and TPMS is reset each time) 

 

It's really the "normality" or otherwise of the slight whine under the conditions described above that I am most interested in. 

 

cheers,

Paul

 

 

Edited 6 July, 20205 yr by smipx
clarification

Ask the dealership ahead of the Service to have a car the same as yours to try when your car is being serviced and see what you think about the noise of that one.

Or even try one before your car goes in.

 

You let your oil level get pretty low it seems for an engine with not a big oil capacity.

?

Did you use VW508 to top up with?

Edited 6 July, 20205 yr by Roottoot

I sure would if I could but for servicing in my part of the world courtesy cars are not being offered yet. 

 

I really wanted to hear from other folk with the 1.5DSG on here prior to that though to see if they hear the noises I describe.  that will give me ammunition (confidence) to press the dealer with a little more authority. 🙂

 

Edited 6 July, 20205 yr by smipx

I am driving a demonstrator currently, had it for the past week.

Sales cars can be road tested alone or with a salesperson even in Scotland.

 

I have driven them, and am used to TSI's with DSG's and TDI's with TDI's. There should be no unusual noises, but a petrol turbo and diesel turbo will sound different and a dry clutch DSG and a wet clutch feel different, and different on a petrol or diesel.

As to what people can hear, that varies.

 

Since an ex Management Car / Demonstrator i would be sure they check out any noises.

http://briskoda.net/forums/topic/479014-service-regime-change-or-not-for-approved-used-karoq

 

 

 

Edited 6 July, 20205 yr by Roottoot

Hi,  I will ask about taking out another when it does in - thanks for that - things are obviously changing quite fast with regards to demontrators and loan cars.

Hi. I have a 1.5DSG. Although I'm not the main driver, anytime I've used the car I haven't noticed any unusual or worrying noise. But if I were in your position, I'd be reporting it a.s.a.p.  Even if the garage say they they're unable to replicate the noise, at least you have it on record.

 

P.S.  I wouldn't wait until the service, I'd be reporting it now. Are you able to capture the sound on your mobile or some other recorder?

Edited 6 July, 20205 yr by Guest

Get someone with mobile phone by engine outside to video it if possible to record the noise. My wife's Seat leon makes a whiny noise at start up and dealer said fine just the turbo. I am not so sure but no problems since 2015 so maybe dealer is right...

 

😏

Thanks Scot5 and MJI - I think I will try to capture it and pop it over to the garage.

You could always upload the video to the web and we can have a listen and I can compare to mine I think we have same engine set up. I have adaptive cruise control as well. If not good luck with garage.

Well I tried to record sound but it doesn't really come out (well doesn't come out at all). It's not really that loud.  I will have to ask the tech at the garage to come on a drive with me and then he can listen out for it.  Its one of those quite subtle sounds that only the human ear can really pick up on (without professional sound recording equipment) 🙂

 

Hopefully they are allowed (with masks I guess).

 

I'll try again in the next day or two to get a recording though and if it works out will def. post it here.

 

Cheers,

Paul

 

Edited 6 July, 20205 yr by smipx

Good luck getting it identified and even better luck getting someone to ride out with you in these troubled times - just like ‘health & safety’ and ‘data protection’ COVID 19 is just another ‘catch all’ excuse businesses that have already got your money will use to hide behind.........and don’t get me started on the irritating  “Is there anything else I can help you with today?”

16 hours ago, MJ1 said:

My wife's Seat leon makes a whiny noise at start up and dealer said fine just the turbo. I am not so sure but no problems since 2015 so maybe dealer is right...

 

😏

 

Imagine going back to dealer after 5yr and saying I told you so  

19 hours ago, MJ1 said:

Get someone with mobile phone by engine outside to video it if possible to record the noise. My wife's Seat leon makes a whiny noise at start up and dealer said fine just the turbo. I am not so sure but no problems since 2015 so maybe dealer is right...

 

😏

 

The only whiny noise I get is when my wife sits in the passenger seat..... 🤭

So I have done some more sound recordings with a different device (as the first one was useless) and I attach an example of the whine / whirr I am talking about.  My guess is its just normal turbo whine in 1st/2nd which is emphasised when  the car is under load and pulling off from a standstill/near standstill (e.g. on a hill).

 

What do you guys think?

 

The timeline is as follows:  up to around 1 minute - normal noises, driving on flat occasional acceleration and slowing down then at about 1 minute 5 seconds I am on a 1 in 10 hill at a stop and accelerate briskly You can hear the noise at 1'05"  I then slow until a stop again at 1'17" and then again accelerate briskly-ish and the sound is again at 1'18" ish.  at 1'57 there is further brisk-ish acceleration, this time on the flat with no (or very little) of the whine i.e. not under extra load as not on incline.  

 

I have used a sound program to amplify the whole recording as its really difficult to pick up on a recording so don't worry about the apparent horrid ambient sounds - my car isn't that noisy normally 🙂

 

thanks

Paul

 

Karoq Sounds Amplified.mp3

Edited 8 July, 20205 yr by smipx

Never heard similar really with any car with a DSG, 1.0,1.2,1.4,1.5,1.8 or 2.0 TSI's.

OK Roottoot.  Thanks for that - Anyone else listened??  Its been downloaded 5 times so someone else may have a view on it 🙂

 

Car booked in for a test drive with a Master Tech for tomorrow (9th) so keep fingers crossed for me.

They say if nothing wrong then I may be hit with a 1 hour diagnostic bill of £99 - the thieving Bar Stewards!!!

 

I used a stronger phrase but it was *******'d out 🙂

 

Edited 8 July, 20205 yr by smipx

?

Are they not a Skoda Main Dealer participating in 'Skoda Fixed Price' Servicing and maintenance?

 

15 minute road test and time to look see all in 30 minutes, £60 if really they are going to charge.

Yes they are. I guess they are assuming it will take 49.5 minutes of effort hence the £99 threat if not a warranty job.