I’m looking at a couple of next car options and a Superb 2.0TSI Estate is high up my list. I’m just trying to work out service plans though

 

Most other manufacturers seem to offer a plan that covers everything which has a scheduled interval. However reading the Skoda one it seems the plan only covers the service and then other items like brake fluid, DSG oil change etc are all still charged as extras 

 

Is that really true? Given they have a set service schedule I assumed like other manufacturers they’d be included in any service plan

What age of car are you looking for and what sort of miles a year will you do?

 

DSG oil changes might be at 40,000 miles or 80,000 depending on what it is you get.

Pollen filters and air filters are better changed by where you live, drive and when needed, not by some Skoda Schedule.

They are easy to replace.

 

Brake fluid is each 2 years after the first 3 years,  Now Skoda appear to be saying first at 2 years for some models. 

Do other man's service plans really include that stuff? A colleague just got a new car (Mazda) and was looking at the plans. I suggested looking at what was included and he's gone the route of paying piece meal.

BMW do good service plans that cover schedules, 

 

Skoda have no idea what the schedules, guidelines, recommendations are and cars with Full Service Histories that are Fleet cars might have very little done.

Private owners might be told loads needs doing.  Important stuff, like DSG, VAQ, Haldex oil changes, filter changes all a mystery to them. 

 

Best find a good independent that does what needs doing when it should be done, and done properly, not just ticks in boxes.

Edited 16 January, 20233 yr by toot

3 hours ago, toot said:

Best find a good independent that does what needs doing when it should be done, and done properly, not just ticks in boxes.

Do this!!!  It’s worth its weight in gold and the stealers servicing isn’t worth the piece of paper it’s written on. 

I’m looking at a 22 plate 2.0TSI and will be doing about 14k a year 

 

Yes I have previously had a BMW and a Nissan. Both of their plans cover everything that is on a service schedule (excluding air con refresh)

 

I get the point about filters being at different times depending on area but things like spark plugs and the DSG oil change which have fixed mileages surely should be on the plan 

Yes they should. It's why the VAG plans are not often recommended on here. 

Did the BMW/nissan plans also include cambelt? That would be a big deal as there's not much regular stuff on top that normal customers would need.

Good question on the cambelt I’m not sure as neither of my cars had them and haven’t looked at the Skoda cost for a cambelt as the 2.0TSI is a chain

 

Yes a couple of filters as addons is fine but a DSG oil change every 40k on top of the servicing increases the cost to make servicing a Skoda more than servicing a BMW 

You never said the age of car or engine you might get.

It could be a Cam Belt and no water pump needed @ 5 years.  Have a DSG that needs serviced @ 80,000 miles, if a AWD needing the Haldex services.

 

There were various Service Plans with price points and from basic to all inclusive til about 3 years ago.

Even Skoda UK and dealers seemed to know nothing about what was what.

 

DSG Oil changes might be at 40,000 or with DQ381 @ 80,000 miles.

 

But if you drive 5,000 miles a year then it will be 8 years before due. @ 80,000 miles well 16 years if the same miles per year.

If it is a DQ200 DSG car there is no Oil change / service on the DSG.

 

That sort of thing then applies to a car with Haldex, or a VAQ diff, cars with a manual hand brake or an e-Brake.

Cam Belt, or Timing belt.

Edited 17 January, 20233 yr by toot

Yes speaking with a dealer about a car I was interested in I did get the impression they didn’t really seem to know what the schedule was for anything 

 

For the 2.0TSI 190 superb which DSG model does it have? I have been assuming it’s one with a 40k oil change interval 

Sales people might know nothing about servicing cars, even a Skoda they drive as a daily that they get to 3,000 milres / 3 months in normal times and might never open the bonnet them selves ever, or check tyre pressures or anything else.

 

Old prices and not accurate on DSG's as there are ones that are @ 80,000 miles.  just gives an idea.

 

& Fixed interval not variable / flexible.

Edited 17 January, 20233 yr by toot

Thanks that’s very useful. So in terms of a service plan would you expect it covers everything in the ‘Service’ section and then anything in ‘Maintenance’ is extra?

 

 

 

BESPOKE.

 

I forgot that was their term.    So do Service Desk Staff and managers.

http://skoda.co.uk/owners/bespoke-plans

 

Get your car serviced with what you need when it needs doing and do not expect someone with a NVQ in keyboards, or social care, or food management at a dealership to know what is needed.

 

Edited 17 January, 20233 yr by toot

It’s strange that VAG have decided all their servicing plans should be like this 

Not really. 

VW Group have had so many Brand Directors for Skoda UK in the past 12 years and all were in VW jobs someplace in the world having come from where ever.

 

There basically is such a horlicks of a set up with Main Dealers & Servicing and the finance side and sales, fleet etc.

 

They chop and change servicing recommendations, guidelines and advice and only in the past few years use the term Schedule. 

 

It was Minor /Major Servicing, then Major / Major,  then Oil Service @ 1 year, Interim then Major.

It was fixed price Minor or Major and you paid a high price and a tech might decide no matter the Bill was £279 there was no Air Filter or Spark Plugs being fitted at that service.

 

http://briskoda.net/forums/topic/476283-variable-service-cost

 

The £99 oil change lasted about a year.

As to the £269, that became £279 the £289 with some, you could get more done at a VW Dealership including the Spark Plugs.

VW Dealers might say they could not service a Skoda, until you ask if they want to tell that to the local radio station presenter or reporter.

 

*** You paid their prices and when you have a Corrosion Warranty claim Skoda says no record of a Bodywork Inspection, 

well if not they know who never did it, like who never removed wheels, as that was not on the Work Sheet.***

 

 

 

Edited 17 January, 20233 yr by toot

Hi Guys

 

This is all very interesting, if a little worrying, as my '21 reg 190TSi is due a service in April, I'm inclined to stay in the network to preserve the warranty (yes, I know that provided I use genuine parts I don't have too)..............but I'm not 100% committed to the idea

 

So, I'm in North London, who knows/ can recommend a good independent VAG specialist  ?

 

Thank you in advance

On 18/01/2023 at 00:24, mike21sport said:

Hi Guys

 

This is all very interesting, if a little worrying, as my '21 reg 190TSi is due a service in April, I'm inclined to stay in the network to preserve the warranty (yes, I know that provided I use genuine parts I don't have too)..............but I'm not 100% committed to the idea

 

So, I'm in North London, who knows/ can recommend a good independent VAG specialist  ?

 

Thank you in advance

Hi there  

I’m in north London.

 

You don’t need to stay in the dealer network to preserve a warranty, as long as quality parts are used and good workmanship they can’t argue it.

of course if a part is replaced it doesn’t come under the manufacturers warranty and instead is a parts warranty for that bit.

 

for example they can’t argue your rear caliper is seized because you fitted non genuine wiper blades.

Octavia 4 questions moved here:

 

https://www.briskoda.net/forums/topic/510136-service-and-questions-for-new-owner/