Hi I was clearing out the glove box and noticed the SD card for the sat nav which I took out and put in again. Sat nav still works along with all previous route history but the live traffic " Red lines " aren't showing anywhere. Is there a reset button somewhere or have I now removed that option? Many thanks, be grateful for any ideas. Octavia 69 plate. 

I'm probably not very well qualified to help you solve this, but out of interest if you go to Menu>Traffic do you see any traffic information being reported? If not, do you see 'TMC' with a red diagonal line through it? If so, this is the same problem I and others have reported. Unclear how to resolve it at present.

Thank you for replying that is really helpful and yes, just checked, I too have no traffic information, with the TMC crossed out. 

Possibly a VW wide issue:

 

18 hours ago, Cath542 said:

Thank you for replying that is really helpful and yes, just checked, I too have no traffic information, with the TMC crossed out. 

Same here, looks like VW haven't renewed the subscription to UK TMC.

7 hours ago, PetrolDave said:

Same here, looks like VW haven't renewed the subscription to UK TMC.

We don't know that, could be a problem with the TMC supplier - I believe there are two in the UK although I'm not sure which one VW group use. 

18 hours ago, joek666 said:

I believe there are two in the UK although I'm not sure which one VW group use. 

ITIS and Trafficmaster, I believe VW UK use Trafficmaster.

I noticed a similar thing the other day but didn't think much about it. The TMC icon was inactive.

I never find it that accurate anyway .

Cheers

25 minutes ago, 3rdoctavia said:

I never find it that accurate anyway .

+1

It's often several hours out of date, the worst example I've experienced was telling me about roadworks that had finished a YEAR earlier!

For me, the advantage is it doesn't need a data connection, especially when combined with a built-in Sat Nav that also doesn't require a data connection; very useful when travelling around the country (including to low signal areas) and/or abroad. I find built in Sat Nav also doesn't have a panic attack when travelling in areas with patchy or no GPS, e.g. amongst tall buildings or going through tunnels.

I rang Skoda UK customer service this morning and they have had similar reports. The lady I spoke to said it was a fault with the satellite! Not sure how one would get fixed but she suggested I monitor over the next few weeks. 

 

 

2 minutes ago, Cath542 said:

I rang Skoda UK customer service this morning and they have had similar reports. The lady I spoke to said it was a fault with the satellite! Not sure how one would get fixed but she suggested I monitor over the next few weeks. 

 

 

 

Interesting... especially since I don't think the TMC system uses satellites. Perhaps they were confusing it with GPS which obviously does use satellites.

 

I'm waiting on a dealer getting back to me, hopefully they can escalate the issue. 

15 hours ago, joek666 said:

 

Interesting... especially since I don't think the TMC system uses satellites.

Correct it doesn't use satellites - the data is entered by people in a UK control room and is transmitted over RDS on selected FM stations.

My 2017 2.0L Octavia hatchback is also experiencing the same issue. I can confirm that rds-tmc still functions throughout the UK as I've just tested it with my approx. 15 year old Tomtom 920 and the optional rds-tmc cable that I bought around the same time. Everything worked as it was supposed to. I also rolled back my current map to a previous version after reading another thread and confirming that the tmc config files are actually contained in the map files themselves but this was unsuccessful in resolving the issue. My only other option left is to roll back my MIB2 software as I've updated it a couple of times but I can't really be bothered as it's a bit time consuming and I don't  really think that's the issue. I'm hoping, as others have stated, that it's just a simple issue of VW forgetting to pay the Trafficmaster licence fee. I hope it's not a deliberate strategy by VW to discontinue rds-tmc in favour of the new connected media systems. I also hope that it's not a case of my Trafficmaster licence not being renewed simply because my media system has passed its supposed 5 year support date from car registration. If a Tomtom device can have a lifetime tmc licence then surely VW could have arranged the same. I'm going to leave it a bit longer then I might consider contacting Trafficmaster on their UK support email address to see if they can shed some light on the situation. I haven't really got much faith with Skoda support being very informative seeing as it's a total VW group issue and Skoda are only a VW sub group. If anyone else wants to contact Trafficmaster here's a link to their UK support email address and contact number:

 https://www.teletracnavman.co.uk/support/customer-resource/trafficmaster-customer-support.

 

3 hours ago, bigade1 said:

...I'm hoping, as others have stated, that it's just a simple issue of VW forgetting to pay the Trafficmaster licence fee. I hope it's not a deliberate strategy by VW to discontinue rds-tmc in favour of the new connected media systems. I also hope that it's not a case of my Trafficmaster licence not being renewed simply because my media system has passed its supposed 5 year support date from car registration. If a Tomtom device can have a lifetime tmc licence then surely VW could have arranged the same. I'm going to leave it a bit longer then I might consider contacting Trafficmaster on their UK support email address to see if they can shed some light on the situation. I haven't really got much faith with Skoda support being very informative seeing as it's a total VW group issue and Skoda are only a VW sub group. If anyone else wants to contact Trafficmaster here's a link to their UK support email address and contact number:

 https://www.teletracnavman.co.uk/support/customer-resource/trafficmaster-customer-support.

 

 

 

Could well be something as simple as the VW group not paying for Trafficmaster data. The question is, was this incompetence or a deliberate act? 

 

It could also be nothing to do with the VW groups, and instead it's a problem at Trafficmaster's end, e.g. the data they broadcast contains an error which is preventing it from being correctly interpreted by certain manufacturers' sat nav systems.

 

I am due to take my vehicle to a Skoda dealer next week but before I hand over the keys I will ask them to try one or more vehicles in the yard. If other vehicles present the same issue then I don't see the point of carrying out diagnostics on my own vehicle.

Similar problem with Audi vehicles using RNSE head unit here.

 

The RNSE uses RDS TMC data with location table 0x07, which is broadcast on Capital and Heart here in London. Presume that’s the Trafficmaster system, as the other UK provider is ITIS on Classic (see

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/190078/Traffic_and_Travel_Report_1_.pdf).

 

Having debugged the data being received by the RNSE I can see only the packet which identifies the location table 0x07 is being broadcast. Absolute no actual TMC messages. In contrast I can see the ITIS service on Classic is transmitting both location table 0x0A and copious amounts of actual TMC messages.

 

Unfortunately having different location tables means the two services are incompatible, since the Audi navigation database (based on Here maps) contains only location table 0x07 data for identifying incident locations.

Currently looking for some way to contact Trafficmaster.

6 minutes ago, pcbbc said:

Currently looking for some way to contact Trafficmaster.

 

It seems that Trafficmaster have turned off TMC via FM on purpose:

I too discovered this problem today and I have not updated / upgraded / changed anything - it just stopped working. Having followed the thread here, I take some comfort in that it is a widely suffered problem. This leads me to hope that whatever the cause I will be corrected by Skoda or someone else.

Is a solution to subscribe to the Skoda Infotainment Online thing? 

 

I regularly drive Scotland to southern England so annoying that the calculated journey time doesn't include for traffic and it doesn't offer me a route to avoid traffic. 

24 minutes ago, Tazdaz said:

Is a solution to subscribe to the Skoda Infotainment Online thing? 

I doubt it, neither of the Octavia Mk3's I've owned have any online connection so they can't access live traffic data by any means other then the now turned off Trafficmaster TMC.

My Karoq can theoretically access the internet if I tether it to a mobile hotspot, but in practice this doesn't seem to work very well. For a start I'm not going to just walk around all day broadcasting a mobile hotspot, so requires me to turn it on when I want to use it and turn it off when I don't. Then if you drive through low (i.e. no 4G) or no signal areas, it will obviously cut out. And I'd have to pay Skoda for the privilege of some functionality that was, until March, free of charge to me. Also have no idea how good the online traffic function is. Has anyone used it? 

I think I'm just going to go down the android auto Google maps routes for long trips where I need to know about traffic. Annoying when built in sat nav was perfectly fine and suddenly lost key functionality with no notice. 

21 hours ago, Tazdaz said:

I think I'm just going to go down the android auto Google maps routes for long trips where I need to know about traffic. Annoying when built in sat nav was perfectly fine and suddenly lost key functionality with no notice. 

 

Personally find Google maps terrible as a sat nav, bizarre directions at times, plus the usual connectivity issues if you're travelling long distance. I think trying to be a jack of all trades (walking, cycling, public transport and car) means it's not brilliant at any of them. It's not bad with traffic predictions but that's about the only thing going for it. 

21 hours ago, joek666 said:

plus the usual connectivity issues if you're travelling long distance.

If you login to Google maps when connected to your home WiFi then you can download maps onto the phone, so then the only need for connectivity is for traffic data.

1 hour ago, PetrolDave said:

If you login to Google maps when connected to your home WiFi then you can download maps onto the phone, so then the only need for connectivity is for traffic data.

 

Yes, I am aware of this - actually my in built car sat nav already has all maps pre-loaded for the whole of Europe. One of the reasons so many like me are angry that the traffic functionality has effectively been disabled, as otherwise it is quite a good system.