There are options, even if it's still an Immo 5a. Find someone with the right equipment who can read the Immo data, convert it into a PIN and CS code, and generate a dealer key that can then program the new key.

On 19/03/2025 at 12:04, chills said:

An UPDATE Seehttps://www.briskoda.net/forums/topic/531031-opinion-on-potential-karoq-purchase-autotrader-link-contained/#findComment-5929708

Where it appears to be part of the insurance that if the car is stolen you have to produce BOTH keys.
Unless the house was broken into to get the keys, or I assume you were mugged for the keys.

This is an interesting take on the problem.

Some thoughts.

Read the small print on your insurance policy.

For example if a dealer sold a car with the security system disabled would the car be 'fit for purpose'? Would it be insurable? Leaving a spare key unaccounted for by the previous owner must be similar. Is this a ground for rejecting the car?

The minimum the dealer should do is disable the lost key. If they can't then consider taking the supplying dealer to the Small Claims Court to recover the cost of a replacement key which, if what I have read here is correct, is needed in order to disable the 'lost' key.

Remember the dealer made a commercial decision to buy, or take in part exchange, a car with only one key. It's their problem.

Lastly contact "Honest John" the Daily Telegraph motoring page, they give consumer advice on motoring subjects. This looks right up their street.

tom

9 minutes ago, Sanqhar said:

Read the small print on your insurance policy.

Good idea, but who does that? Also, who actually understands what the clauses actually mean in law?
They are all carefully worded by (expensive) solicitors to give the advantage to the insurance company whilst looking "reasonable" to a non-lawyer.

Insurance companies will do anything to avoid paying out.

They will let something carry on for years taking your money, and you only realize it isn't going to work when you put in a claim.

Then they will say, "Oh! You should have clarified this 10 years ago because you are not covered for xyz"

Not that they will give you a refund for the last decade of paid for non-cover..

Hello, may I suggest to moderators that this topic should be set as a sticky to serve as a warning to anyone being sold a vehicle with only one key supplied? - especially one with keyless ignition or full Kessy.

Maybe make it a deal breaker if only one key available?

I haven't tried them but they are always advertising.

https://www.newcastle-car-keys.co.uk/

3 hours ago, ian-inhome said:

I haven't tried them but they are always advertising.

https://www.newcastle-car-keys.co.uk/

If anyone does get a quote for a current Škoda key replacement, it would be helpful to give a guide price here.
The cost from Škoda seems very high. OP said in 2023 "Dealer is quoting £393" YMMV

Edited 29 July, 202529 Jul by chills

I took delivery of my 2023 Karoq 8 weeks ago and it only came with one key.

The dealer ordered a new one which I got last week (unfortunately they didn’t programme it so the car now has to go back in)

Lucky they agreed to supply the key FOC

11 hours ago, wantaskoda said:

I took delivery of my 2023 Karoq 8 weeks ago and it only came with one key.

The dealer ordered a new one which I got last week (unfortunately they didn’t programme it so the car now has to go back in)

Lucky they agreed to supply the key FOC

Presumably the missing key will be programmed-out when the replacement key is activated.

That's correct. If I learn a new key via ODIS in the workshop, all keys must always be present for active use. Only these will work.

42 minutes ago, Cairus said:

That's correct. If I learn a new key via ODIS in the workshop, all keys must always be present for active use. Only these will work.

This is why it is important to get a 2nd key and reprogram the car.

Also doing the Škoda app on your phone with the new login as it then (should) block any previous users.

Otherwise, the previous owner(s) can see where the car is and unlock it from the app.