Active component protection

[Himoon1245]

 

Hi I have this problem sometimes when I start my car the multimedia I'll work for a few seconds then it will show active component protection and then the multimedia restart it self a few times and then the system works fine
I've been to the dealership twice already and they did a software update but it didn't resolve the issue
Someone know what's the problem?
Stuff I need to mention 
No multimedia part was replaced 
Battery is fine 
Multimedia software is 1800
 

[medley]

it happens

to me (Scala) every cca 14 days

I dont care, I am used to it

Its just like that nowadys

When I had tiguan (2022) there was no so much of it (only at the beginning)

 

I guess the eproblem is because sistem is not getting wireless software, or the xause is connection to the internet or phone

[Himoon1245]

13 hours ago, medley said:

it happens

to me (Scala) every cca 14 days

I dont care, I am used to it

Its just like that nowadys

When I had tiguan (2022) there was no so much of it (only at the beginning)

 

I guess the eproblem is because sistem is not getting wireless software, or the xause is connection to the internet or phone

I have this issue daily 

Certificatied shop dosent know what's wrong...

[medley]

17 minutes ago, Himoon1245 said:

I have this issue daily 

Certificatied shop dosent know what's wrong...

that is a problem

I drive the car once a day with 2 starting and it happens cca every 14 days

I think you have a real problem and should try some other service shop

[Himoon1245]

1 minute ago, medley said:

that is a problem

I drive the car once a day with 2 starting and it happens cca every 14 days

I think you have a real problem and should try some other service shop

My service shop told me they are sending all the info and videos I gave them 

to a Skoda software technician 

but haven't heard an update from them almost a week from now

[medley]

Just now, Himoon1245 said:

My service shop told me they are sending all the info and videos I gave them 

to a Skoda software technician 

but haven't heard an update from them almost a week from now

thats the reason why I will never buy again car that belongs to VAG group - I am dissapointed with services and their relations to the customers (with this car and the previous vw car)

the quality is not the strong point in vw group cars either

[medley]

Have you resolved it?

[Himoon1245]

1 minute ago, medley said:

Have you resolved it?

Yes 

The service shop replaced the head unit under warranty and it fixed the problem 

[medley]

Thnx for such a quick reply

What do you mean by "head unit" - is it infotainment screen or something else?

[Himoon1245]

Just now, medley said:

Thnx for such a quick reply

What do you mean by "head unit" - is it infotainment screen or something else?

Infotainment screen 

[medley]

Thank you.

It happens to me every 14 days....today it wouldnt stop until i shut of the car twice....quality of todays products is very poor....

And climate control isbon infotainment so couldnt stop the blowing...

Edited 28 April by medley