Just a heads up for anyone thinking to order anything from this company.

If they send you wrong parts from UK you are supposed to return them to Germany and cover postage which is not refundable!!!

There is no phone to call them or email unless they provide you with one and only way to speak to them is via their chat where if you don't reply within 3 minutes another person will take over and then whole chat clears after 3 hours so there is no trace.

About 15 different employees told me different things each.

Plus where i live ( channel islands) local post refused to accept my parcel due it's value ( apparently post only accpts up to £120 worth) so only option i had left was DHL which cost £189 to Germany for set of 4 springs. Bear in mind i paid £233 for springs with postage from UK. And return is fully covered by you and not refundable. So if i did that i would only be getting back £44 ( that's if they deem returned parts eligible for refund)

So just a little warning before you give your hard earned cash to these people 👍🏻

I don't think the parts come from the UK, it's all from mainland Europe as far as I know. They just pretend to be local by using .co.uk web address.

There was a very similar thread - https://www.briskoda.net/forums/topic/540874-superb-3v3-tailgate-struts-beware-autodoc/ - about a week ago, and will continue being more because their pricing is so enticing.

Edited 1 hour ago1 hr by Breezy_Pete

3 minutes ago, Breezy_Pete said:

I don't think the parts come from the UK, it's all from mainland Europe as far as I know. They just pretend to be local by using .co.uk web address.

There was a very similar thread about a week ago, and will continue being more because their pricing is so enticing.

This is correct, I had issues with them when I had the Superb.