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Oh My god please tell me no!


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#1 blue_boy

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Posted 20 April 2011 - 20:06

Told this week and my car has been built and should be here in 3 weeks . Today took my daughter into Skoda dealers to show her the colour. Asked the man did he have a mocha in stock. He said no then I said muscavado thinking that is the technical name for mocha as in brown sugar!!! Yup I have one of those he responds in the show room. Get in side the showroom and he points to a yeti in some awful looking greenish safari colour. I said that is not mocha and he says yup that is not mocha that is muscavado. Surely not.

When I ordered the car I chose the only brown colour which was Mocha. There was not anything else and nothing called muscavado. But it appears on other cars muscavado was a choice whisch I had not been aware of.

My DVD letter says Mocha but my order sheet from the dealer I can see says muscavdo. OH no now what will they really have made my superb in a colour different to the listed colours for a superb. Amy small chance they would look at the order which has muscavado and say "he must want mocha " and make it mocha Somehow I dont see it.

What should I do now amy suggestions apart from getting out a tin of paint for when the car arrives . Helpful suggestions please. (James at Allams poss?)

#2 Superbalicious

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Posted 20 April 2011 - 20:43

I am intrigued. The Superb is not available in Muscovado as far as I can tell from Skoda.co.uk, although Mocca is available (and looks a nice colour). Likewise, the Yeti is not available in Mocca, but is available in Muscovado.

I would have thought that this would have been picked up by the factory. Worst case scenario, if your car does come in the wrong colour and you have it in writing that you chose Mocca, then you should at least be able to get your money back (because if you hadn't chosen Mocca, you'd have chosen a "solid" colour, right?)

Fingers crossed for you.

Edited by Superbalicious, 20 April 2011 - 20:43.


#3 Lady Elanore

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Posted 20 April 2011 - 20:49

I ordered my Octy in Graphite and it turned up in Safari Beige!!!!!!!!!!

#4 blue_boy

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Posted 20 April 2011 - 21:15

Problem is the Drive the Deal letter says Mocca, the Factory order from the Skoda dealer says Muscovado and it says somewhere I am supposed to check the order , but did not realise the colour was not wrong.

#5 Lady Elanore

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Posted 20 April 2011 - 21:19

If you have a bit of paper that is a copy of your original order and it says Mocha, I think you have a strong case for negotiation or refusal. I would certainly go down those lines myself.

#6 blue_boy

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Posted 20 April 2011 - 21:53

Been looking and found a pic of a Muscavado Yeti - Looks nothing like the ugly car in the dealers . Oh well worst case express my surprise when I get to the dealer.

#7 Supurbia

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Posted 20 April 2011 - 22:50

I think you are on the change, you will probably find that is the new brown Superb colour name, just had a look at it in the config'r on Skoda's site and I think you'll be pleased with it when it arrives.

#8 Lady Elanore

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Posted 20 April 2011 - 22:56

I think you are on the change, you will probably find that is the new brown Superb colour name, just had a look at it in the config'r on Skoda's site and I think you'll be pleased with it when it arrives.



I just looked at the configurator and it showed Mocha still?? Odd

#9 Supurbia

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Posted 21 April 2011 - 00:03

I just looked at the configurator and it showed Mocha still?? Odd


Yeah it does, but every so often they change the colours slightly and give it a new name, this is what I think has happened, we'll know for sure in a few weeks time if the Mocca name gets deleted.

#10 hertsnminds

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Posted 21 April 2011 - 09:14

Rather than relying on the names can you not get the paint code to check against, this must be on the factory production records.

#11 Supeeeeerb

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Posted 21 April 2011 - 09:17

I have the Mocha Brown and it's a great colour, deep, rich and , yet, different from the masses.

#12 Tankdave

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Posted 21 April 2011 - 10:25

Wait & see what you think when it arrives, you might even prefer it? If not, then kick up a stink.

#13 900000

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Posted 21 April 2011 - 15:45

A Muscovado Yeti is actually a very nice looking beast. No green in that!

Posted Image

A Mocca Superb looks totally different (more black than champagne):

Posted Image

See more images of that colour here.

#14 Allams Skoda

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Posted 21 April 2011 - 15:49

You can't order a Superb in Muscavado. If the dealer is telling you that it is the same colour then he is an idiot. They are very different.

Mocca Superb with Ivory is the ultimate combination for me..!
You can only get Mocca on the Superb so unless you see a Superb in Mocca then you won't get a proper impression of the car, rest assured it looks great and you make a good choice.

#15 Superbjoser

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Posted 21 April 2011 - 22:17

Or maybe he will get a Muscovado....Yeti? :giggle:

/Superbjoser

#16 Supurbia

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Posted 22 April 2011 - 00:23

Amen to that James, class combi.


I wonder if you had a stand in salesman, or one whose leaving and wants to create a bad taste, as said the Musq colour is a million miles from green, and surely the factory is going to pick it up anyway, never know you may end up with a special order car and the exclusivity of being the only one ever.

Edited by Supurbia, 22 April 2011 - 00:27.


#17 Supeeeeerb

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Posted 22 April 2011 - 09:21

You can't order a Superb in Muscavado. If the dealer is telling you that it is the same colour then he is an idiot. They are very different.

Mocca Superb with Ivory is the ultimate combination for me..!
You can only get Mocca on the Superb so unless you see a Superb in Mocca then you won't get a proper impression of the car, rest assured it looks great and you make a good choice.



Each to their own, but I have the Mocha with black interior.

IMO it's infinitely preferable to the ivory, which would, for me, be impossible to keep clean. I'm not a fan of bright interior colours.

#18 St

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Posted 22 April 2011 - 21:02

Each to their own, but I have the Mocha with black interior.

IMO it's infinitely preferable to the ivory, which would, for me, be impossible to keep clean. I'm not a fan of bright interior colours.

I can see how the Mocha with Ivory would work visually but have the same doubt about it looking grubby very quickly without a lot of work.

Anyone seen the Ivory with black carpet? How does that work visually as it feels just so wrong.

#19 blue_boy

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Posted 22 April 2011 - 21:06

You can't order a Superb in Muscavado. If the dealer is telling you that it is the same colour then he is an idiot. They are very different.

Mocca Superb with Ivory is the ultimate combination for me..!
You can only get Mocca on the Superb so unless you see a Superb in Mocca then you won't get a proper impression of the car, rest assured it looks great and you make a good choice.




James > I have a copy of the order from the skoda dealer that went to the factory . It says muscavado. It was another dealer who showed me the muscavado in the yeti and he said it was VERY different to the Mocca which he did not have one in stock. But thanks for answering the question if it is true that you cannot actually order a superb in muscavado.

#20 Supurbia

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Posted 22 April 2011 - 23:15

James > I have a copy of the order from the skoda dealer that went to the factory . It says muscavado. It was another dealer who showed me the muscavado in the yeti and he said it was VERY different to the Mocca which he did not have one in stock. But thanks for answering the question if it is true that you cannot actually order a superb in muscavado.


I'd check he hasn't ordered you a Yeti mate.

#21 kensym

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Posted 24 April 2011 - 09:51

Ordered mine in Mocca with ivory totaly unseen. when it turned up decieded it was a very good choice the car looks stunning.

#22 blue_boy

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Posted 18 May 2011 - 19:32

Picked up the car today ! The answer was yes they did order a Superb and the colour is Mocca. Its OK. From different angles and in different lights it looks different. It is a VERY dark colour, more black than brown if that makes sense and even looks plum and a photo I took enhances the colour to almost blue. I queried the colour and the dealer gave some odd answer about that being the system colour option. All done now anyway. Thanks for support

#23 BilboBaggins

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Posted 19 May 2011 - 05:49

OK- so you have it now and have described it. What you dont say is if you like it or not.


Was it near to what you thought you had ordered or or you thinking that there is no way you can live with it?



I think the Superb looks good in dark colours- enjoy.

#24 Roy&Val

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Posted 20 May 2011 - 08:11

So nice to hear the comments about the colour trim combination, I ordered totally unseen (still unseen) due 1st June a Combi 170 Elegance auto with Mocca/Ivory leather. If I can I will post pictures when it arrives. Cheers