SteveTheElder

My car has been at the dealers for about 2 months for diagnostics and awaiting a fix and have been told that a major update scheduled for later this month (w/c 21st) and apparently another five weeks later - supposedly fixes all the problems customers have been experiencing (oh heck! I sound like a customer services agent ).

I seems to be common practice for car dealers to advertise in this or a similar way. Back in the day when I got my first car (1970s) it was a sticker in the rear window - which if I tried to remove would leave a messy gunk behind which was a pain to clean off. If I let it, it would really wind me up! For a generic registration number then I'm quite chilled about having the dealer name on but if I'd splashed the cash on a personal number then I would, like you, not want it bespoiled in any way.

I can understand that you have lost confidence - but in general, the later built cars are not so bad as the early builds. And remember, most people only post on forums like these if they have problems with their car - so you will get a negative bias. I have been driving a late 2020 Octavia whilst my own (early-mid 2020) is at the dealer awaiting a fix from Skoda UK. This loan car has been faultless for the 2 months (2500+ miles/ 4000+ Km) I have been driving it. A fix for mine is due later this month and I hope it will sort the issues with it. Several of the issues are UK (or right hand drive or miles (not Kms)) specific such as speed limit signs recognised in Km not miles, sometimes! For the assist systems, they cannot be permanently disabled, which is a frustration for some - all down to personal choice. The exception is the Cruise Control / Speed Limiter which is configurable. I don’t think this will change with the latest software version. There is a button on the steering wheel to give quick access to control the assist systems whilst driving so, for example, the Lane Assist can be disabled - but once you restart the car it is enabled again. The Octavia is a great car to drive and a ‘pleasant place to be’ which is why I am waiting for the fix - I want my car and am frustrated, but I am giving Skoda the opportunity to fix the issues. I hope this helps you to relax and look forward to your new car…

@Pete The ACC and Travel Assist fixes are a couple of the things due in the June (3rd week) update, or so I was told by Skoda UK. @TheWanderer I will most certainly be sharing experiences when I get my updated car back - hopefully ones of pure unadulterated joy…

Welcome to the forum - and your new Skoda . With those extras you added it will be a very nice car. I hope you enjoy it and it serves you well. You can add pictures easily with a post, easier in a web browser than an app I think. There is a separate thread for pictures.

I hope so! Had a call from Skoda UK earlier I the week and my main dealer today. There is a scheduled s/ware update due in third week of June and another due five weeks later. One or other or both ought to fix all the problems we’re experiencing - or so I am told.

I’m debating the best time to ask for compensation, and how much (or what) to ask for; it will be knocking on for three months without my car assuming I get it back at the end of this month.

Thanks. During my call with Skoda UK, I was encouraged by reference to the fix being for not only the KPH/MPH issue, but also things like ACC, road sign recognition, emergency braking and so on. I so want my car back, and working as it should!

Was it raining at the time? When I was washing my car, with the key in my pocket, it would lock and unload all by itself. Put the key in the house and it was fine.

Likewise. I had a call Tuesday afternoon with a similar message. Hopefully our patience will be rewarded…

That’s what I’d expect. We all buy our car from a Dealership so our contract is with them, not Skoda UK. Skoda UK want the cars fixed and sold; Dealerships will want (or ought to want) happy customers so they return, even if for a different brand of car.

From memory, it is in Menu —> Settings —> Units Should be able to change the speed between KPH & MPH and , if fitted, the SatNav to Km or Miles. Though as @Nosnehm mentioned, many of us have the option to change, but nothing happens!

Yes, that’s all I found in the shop on my SEL FE.

Seems a bit harsh. For all we know her time in VWG included a shed load of training and product familiarisation - just because it's not listed there doesn't mean it hasn't happened. I have had some very helpful and constructive conversations and I have found her experience in the business to be useful. And yes, I am a disappointed owner of a Mk4 SEL FE which has been off the road for six weeks. Guess we all have our own perceptions though.

Which I hope is what Skoda UK are doing with all our cars that are off the road. The number of CAN modules and the complexity is probably why it’s taking what feels like forever to get a fix. A reason to be patient whilst they sort it - yet a reason to be frustrated because they should have done it before selling the things! At the moment, my patience is winning that dichotomy; not sure how long for though….

@Gax - I was aware you’d had problems with your Mk4 but missed that it had the Swing and you’ve clearly had a very poor experience. And yes, my conclusion appears way too simplistic! Sorry about that. It does remain though, that whilst the loan car is not the variant/spec I bought, it is working faultlessly so far.

Whilst there are several folk here who have issues with their Mk4 Octavia, and I am one of those, it is worth noting that not ALL the Mk4s have issues. Whilst my SEL First Edition is being investigated by Skoda UK for a variety of issues (mainly KPH/MPH) my loan car (1.0 eTEC SE First Edition) has been faultless over five weeks and 2500+ miles. Perhaps too simplistic, but it seems to me that it is those early built cars with the Columbus infotainment system that have the majority of issues and are tarnishing the Mk4 - so we should be careful not to damn all variants.

I’ve no experience of the 1.5 e-Tec, but am currently driving. 1.0e-Tec DSG whilst my 1.5 TSI (manual ‘box) is at the dealers awaiting a fix for the infamous KPH/MPH issue. As for fuel economy, both cars give me similar, around 55mpg (about 5.1ltr/100Km I think) - this mostly for long trips out of town & major roads.

My iPhone gets quite warm whilst charging and using CarPlay - but no more so that wireless charging at home. I think it may be a function of wireless charging as if I use a cable it gets less warm.

I’ve been driving a 1.0 e-tec estate for about six weeks now, now issues at all. In fact very pleased with the ABS etc. when nearly driven off the road by some numpty in a big 4x4 coming the other way… Could it be that your issues are with the front assist (collision avoidance) or something like that?

Yes, what @just music said - and note that for the settings/user to be saved to the key it has to be the same key that unlocked it.

Sounds like you have a problem with the seat to me. I find the seat-pedals-steering wheel are slightly out of line but am fully supported both sides of the seat.

There is only one 12v outlet - in the boot, on the right hand side high up under the rail for the sliding cover.

thank you. I need to hit the switch and turn off the light !

To be clear guys, does the light need to be ON or OFF for the airbag to be active? Thanks