Hi totally new Skoda owner, after much test driving, info cramming on all different manfs decided to purchase brand new Yeti which I waited 4mths for. So far have filled tank up once as seems to have spent more time back at the dealers being repaired than being driven. Owned 3 weeks had to have ECU replaced, got it back then returned within 24hrs with same symptoms, garage could not find any fault at that time - think they thought I was stupid! Car functioned ok for about 10dys then same problem again, this time it was something else that had failed, replacement part was not available in this country & would take 2 weeks to obtain & fit,it did in fact take slightly less time but even so the car was with garage 10dys. Sadly I now have no confidence in this make or model, it took a lot to change from previous manfs which I felt had reliability problems...........

The dealership have been excellent this last time with their customer care pity can't say the same for Skoda themselves.

Check out the Honest John website, consider rejecting the car.

http://www.honestjohn.co.uk/faq/consumer-rights

tom

No defence, but can you find me any car manufacturer that has ever produced any vehicle that has NEVER had a fault?

It doesn't matter who it is, you are dealing with a complicated machine that is partly built by humans, so it is impossible to ever build 100% reliability when you are building thousands of vehicles.

Even Toyota, who had the best reliability record in the world, saw that shattered in the last 2 years!

Don't knock a brilliant vehicle from an excellent manufacturer just because ONE vehicle isn't quite right.

Very unlucky - is it just the electronics? Electronic stuff either tends to die soon after it is used for the first time or after 10 years or so. But I know how you feel having just got rid of a "lemon" of a MINI. My Yeti seems to be a superb car - but I think if I had your experience I would reject that car and get another example - even though it might be "sorted" you will never trust it so there is no joy of ownership.

It would be handy to have a few more details about exactly what has gone wrong and which engine and model your Yeti is.

Not wishing to cast doubt on your particular circumstances but this forum has been subject to fictitious reports of unreliability by mischievous posters earlier this year.

Most owners are very impressed with the general reliability of the Yeti and any problems seem to be niggles rather than serious difficulties.

I'd like to know more about the specific problems too, so I can watch out for similar with my own car when I get it.

Hi I can assure you this is not a fictitious account of my car which is a Yeti 2.0 Tdi 4x4 Elegance. Everything i had read, asked, was how reliable Skoda cars are which I am sure in general is true, I don't think a few little niggles would concern me, but windscreen wiper failure, is pretty major & headlight failure for a second time which wasn't just a loose wire or bulb, also pretty major when doing oncall at 3am! The worry I have/had is that two major part replacements in such a short time, will this Yeti be able to cope with off road, another reason it was purchased as my w/end job envolves driving across fields & grim farm tracks. I liked the car very much & still do just my confidence in it needs a boost! :(

Hi totally new Skoda owner, after much test driving, info cramming on all different manfs decided to purchase brand new Yeti which I waited 4mths for. So far have filled tank up once as seems to have spent more time back at the dealers being repaired than being driven. Owned 3 weeks had to have ECU replaced, got it back then returned within 24hrs with same symptoms, garage could not find any fault at that time - think they thought I was stupid! Car functioned ok for about 10dys then same problem again, this time it was something else that had failed, replacement part was not available in this country & would take 2 weeks to obtain & fit,it did in fact take slightly less time but even so the car was with garage 10dys. Sadly I now have no confidence in this make or model, it took a lot to change from previous manfs which I felt had reliability problems...........

The dealership have been excellent this last time with their customer care pity can't say the same for Skoda themselves.

I note you only give UK as your location and you have not shown any interest in posting to get advice with regard to your new Yeti in advance of collection,in spite of the fact you joined in June, if you give us a few clues to where you are and where the dealer is it would help to me to not think this is not another anti Skoda joker on board. I note you have just described your car as Yeti ,members always seem to post model details !

Edited 14 November, 201015 yr by mellyboy

Hi totally new Skoda owner, after much test driving, info cramming on all different manfs decided to purchase brand new Yeti which I waited 4mths for. So far have filled tank up once as seems to have spent more time back at the dealers being repaired than being driven. Owned 3 weeks had to have ECU replaced, got it back then returned within 24hrs with same symptoms, garage could not find any fault at that time - think they thought I was stupid! Car functioned ok for about 10dys then same problem again, this time it was something else that had failed, replacement part was not available in this country & would take 2 weeks to obtain & fit,it did in fact take slightly less time but even so the car was with garage 10dys. Sadly I now have no confidence in this make or model, it took a lot to change from previous manfs which I felt had reliability problems...........

The dealership have been excellent this last time with their customer care pity can't say the same for Skoda themselves.

With all due respect wicca, you have only had 2 probs, once with the ECU and once with this other part.

I would advise to see what happens when you get this second problem fixed.

As llanigraham says, ANY vehicle can have problems, and by your own admission, your dealer has been great.

Also, don't forget the problems Skoda are having keeping up with production on the Yeti. There are MANY people who are still waiting for their's to arrive, and at least you have got yours.

Please be patient, I'm sure these are just teething problems and your worries will soon fade into a distant memory. :yes:

A few faults would take the shine off a great car - try working with the dealer, but you can reject the car if the problems warrant that.

Depending on the model, the Yeti does a great job off road - even on normal road tyres.

I have same car and shes a beauty !!...not a squeak rattle or sign of anything amiss, drives like a dream.

Have to say from the last time we heard this "kind" of situation where so many things seem to be going wrong, we had the unfortunate case of you know who wasting everybodys time.

Hope we not going there again !

Hi

Don't actually feel I have to justify myself but the model of Yeti when i joined in June hadn't been finalised, & I have posted the model etc now just not changed my settings/profile? I read most of the info available online, & within the forum any questions I had I just spoke to or popped over my dealer which is Allams of Epsom so as far as pre purchase information I felt I had everything onboard.

I am not you know who either whoever that may be, sorry if it's annoying but just wanted a bit of feed back so thank you to those who have been positive hopefully I can move on with the car & start to enjoy being a Yeti owner :yes:

I sincerely hope you do get thibngs sorted and im sure if you are being sorted by Allams that you will get it sorted. Nobody on here is pointing the finger at you and anyone who has a problem car has a legitimate right to be vocal about it and get it sorted and nearly everyone on here would be as helpful as anyone, just we have had an unfortunate situation in the not too distant past with a complete time waster who just seemed to use the forum to rubbish the brand which was very childish.

I hope you do get your car sorted because like most on here we think they really are a wonderful car to own and drive, but a car with problems (whatever the brand) is a pain. Best of luck to you anyway so keep us posted !

It is quite unbelieveable how precious some of you Yeti owners have become. The attitude of "how dare you critisise the Yeti" is quite sad if not amusing.

It's a car, cars go wrong, cars are faulty and sometimes dealers do not care. Give the guy a break he has made a valid post and you folks sound like he is slagging off your nearest and dearest.

I agree, sounds like a witch hunt. ITs better to know about issues than keeping people in the dark..... Bring forth all the issues so by the time mine is build it will be perfect! :-P

As I basically posted earlier, a car is a machine full of lots of little bits, and NO manufacturer has ever made a car that hasn't been totally fault free. It's impossible to do so, however, if there is good dealer back-up the problem should be solveable.

What we should be questioning is the Skoda quality control - has it collapsed under the strain of the massive demand. This happened to me with my first Terrano (a company car) For various reasons the demand for Terranos went through the roof for a very short period of time. I had three major faults, including a badly fitting sunroof (where have I heard that before??), a freewheel lock that would not unlock and half shafts that missed the final grinding process and ripped the oil seals to pieces.

About three months after I sold it, the engine siezed!

The point is it does happen to the best of car makers - ask Toyota.

Incidentally my Yeti has been pretty good (11 months old now)

Lets be honest. We have 17 pages at the top of this section with owner details, and so far have had 2 problems, and the first one of those was dubious.

It happens.

The dealer corrects it or you reject the car.

Problem solved.

(simplistic possibly, but correct, agreed?)

Just felt I had to have my say.

x3 unplanned visits to the garage thus far for me in just under 1 year (9.5K miles).

1. ECU reflashed as part of Skoda campaign & interior light replaced.

2. Cam sensor replaced after dealer investigated poor fuel economy

3. Rear door lock assembly replaced after failure of central locking/child locks.

My last 2 new cars also had several unplanned visits to the garage in their first year

- Nissan Qashqai - x2 rear shock absorbers / hatch lock replaced.

- Mazda 5 - excessive rear tyre wear / front suspension noise / brake judder - replaced front suspension and skimmed front brake disks after 10K miles!

Maybe I'm just unlucky!

I think it all depends on how good the dealer is.

I've just had the gearbox on my Honda Jazz CRV sport rebuilt without any fuss, well out of warranty, at no charge to me.

This dealer, Yeomans Bognor, has always looked after me and if they sold Skodas I wouldn't have any hesitation in ordering from them.

On a new car, the dealer shouldn't have any hesitation in sorting you out plus a loaner if needed.

Edited 14 November, 201015 yr by Rob666

It is quite unbelieveable how precious some of you Yeti owners have become. The attitude of "how dare you critisise the Yeti" is quite sad if not amusing.

It's a car, cars go wrong, cars are faulty and sometimes dealers do not care. Give the guy a break he has made a valid post and you folks sound like he is slagging off your nearest and dearest.

Dont have a go at me pal I was trying to explain some folks reaction to his post actually !!!!!!!!!

Read it next time.

Its not just Skoda owners who will defend their car to the max, when somone perceives to be rubbishing it, go to ANY car forum & you will find the same there.

Coming back on topic - Its down to you personally when you feel that 'reasonable' effort has been made by Skoda to rectify your issues & then decide to reject the car.

My personal view is that if there are 3 major defects & they have been no quibble fixes, they fine, but if there is then a 4th I would then seriously look at whether the car is " fit for purpose " specially as it could go on & on, possibly eventually leading to every major component being replaced before it stops becoming a know customer to the service department.

I think its really down to how long your patience will last before you decide you have had enough - Its also worth keeping a record of its time off road & your incurred costs, specially if you do decide to either reject, or claim compensation for its non use

Dont have a go at me pal I was trying to explain some folks reaction to his post actually !!!!!!!!!

Read it next time.

Not having a go at anyone in particular as I said some Yeti owners are being a bit precious. Evident in other threads as well as this. I know of the other thread you speak of having witnessed it at the time.

As I said "it's a car" not a sentinent being so some realism is called for.

Let's leave the handbags outside, yeah?

I think it's a good time to second the link to Honest John's guidance on rejecting a car:

http://www.honestjohn.co.uk/faq/consumer-rights

Hi

Don't actually feel I have to justify myself but the model of Yeti when i joined in June hadn't been finalised, & I have posted the model etc now just not changed my settings/profile? I read most of the info available online, & within the forum any questions I had I just spoke to or popped over my dealer which is Allams of Epsom so as far as pre purchase information I felt I had everything onboard.

I am not you know who either whoever that may be, sorry if it's annoying but just wanted a bit of feed back so thank you to those who have been positive hopefully I can move on with the car & start to enjoy being a Yeti owner :yes:

HI Sorry if I had doubts with regard to your validity, This becomes of having a sense of paranoia in having to defend the Skoda brand from the brand snobs which which are still prevalent in the uk . I have no experience of Allams but as loads of guys on here seem happy to travel from all parts of the country to do business with James they cant be to bad. Mine has been fine just two very minor probs. Hope you are soon sorted so you can Also enjoy the Yeti experiece .