Removed as I am being Watched

Edited 8 January, 201214 yr by Jordo

How stupid, they are supposed to give the car a pdi check and take these sorts of things off! 2000 miles of driving with those must be painful, muppets. Ask for 1st service free and check the suspension isn't ruined.

Wow - thats a monumental F&*! Up by them. Hope you get some free servicing or something.

I'm not surprised you are unhappy. I would be too. It makes you wonder if the rest of the PDI was done or done correctly. In my day in the trade, if we missed something like that we'd have been on a diciplinary and virtually put under supervision for a week. On a positive note, it will not have caused any problems at all, just a few bad backs, which is bad enough. I'd be more concerned about the ESP light so make sure that is checked out. It may be connected to the poor suspension response you've been having, but make sure it's ok.

Every car is delivered with them on isnt it... makes you wonder how many corners they've cut =/

I'd think about some advice of a legal nature, on the grounds of the dangerous state you're vehicle has been in. There must be something you can pursue. If you'd had an accident as a result of these bushes, it would have been pretty bad for them.

One of the worst "faults" I've seen reported on this forum regarding any car. Let alone a MKII vRS.

I would be very annoyed to receive a car in that condition, the pdi check list requires the mechanic to carry out a full check of the vehicle and tick and sign that a full inspection has been carried out, the fact is that this procedure has not been carried correctly amounts to fraudunlent filling in of service documentation.

I would never even consider using this dealer again, when you pay for service or a product you expect it to be fit for purpose, what you have received falls way short of that.

Many Thanks for highlighting this issue, other members of this forum take note.

Report it to one of the Government Agencies. They have a failing in their systems that allows a car to go out on the road in a dangerous state. As Estate Man said service tech and probably manager should have at least a written warning for this.

As for long term damage I am not a mechanic but I would have thought limiting shock absorbtion that much would have placed strains elsewhere in the cars structure. Demand a written response stating no long term damage or reject the car. I always find making people put something in writing focusses the mind. If you have an accident because a component fails due to their error I am not sure where you would stand as you know about it.

Would also involve Skoda UK. Another option may be the legal protection through you car insurance.

Totally agree with Black about trying to get something in writing and would 100% involve Skoda UK as a backup.

Cheers f6r the response all!

I am going to seek legal advice and then report everything to SKODA UK. Trust Skoda seemed to be annoyed that another Skoda dealer said it was dangerous. The service manager at Trust said "we leave them on when test driving". Full of ****

This is causing me an awful lot of stress!

I will also see if there's any other damage.

I will keep you all posted.

AAAAARRRRRRGGGGHHHHH!!!!!! :'(

Every car is delivered with them on isnt it... makes you wonder how many corners they've cut =/

I thought it was only cars with lower suspension that has these transport blocks fitted. Other owners have had this problem.

to be honest how did you not even realise after 2000 miles! after 10 i would have been at least checking the suspension!

to be honest how did you not even realise after 2000 miles! after 10 i would have been at least checking the suspension!

To be honest they took me out for a test drive in it etc, if something had changed I would of looked. :wonder:

Suspension is firm anyway in the vRS, dread to think how bad it was for those 2K! BTW driven hard the ESP light flashes loads on the vRS anyway, does on mine anyway, sometimes up to 3rd gear. Pretty sure thats XDS being activated as the car will try to torque steer alot when given some beans

You don't have a legal claim as you haven't suffered any loss. You cannot litigate based on something that might have happened but didn't.

It would be different if you'd had an accident but you haven't. You haven't suffered financially nor have you lost use of the vehicle.

Try to get a free service or whatever, but I advise against legal action. The only people who benefit from going to court over principles are the lawyers

All cars have transport blocks. It's to limit vertical movement on the transporters as we as provide addition clearance when loading and unloading

The dealership may have broken the law in that they have allowed a car on the road in an unfit state.

Incompetence on their part and unless followed up they will continue to behave in this manner with potentially dire consequences. Whoever is accountable for this needs to feel some kind of consequence.

Agree that Jordo may not have suffered any loss but until it is put in writing that the car is fine that can not be assumed.

Full inspection of the vehicle should be carried out by an independent assessor to sign off that the value has not sustained any damage through their negligence. Also, check who did the PDI and query with the manager why it wasnt carried out correctly.

I agree the car should be checked, and at the dealerships cost. I agree that the dealership need to take this seriously.

However, the op taking 'legal advise' is only going to result in a bill. You can't ( and really shouldn't want to) persue a private prosecution, so if you feel a law has been broken report them to the police. Or trading standards.

My point was the op cannot sue for damages as there have been none, so obtaining 'legal advise' is just going to result in an uneccessary bill

Good point about legal advice but I think there are a number of free avenues worth exploring.

Could be worth involving trading standards at some point. Unfortunately if the dealer had been reasonable in the first place there would be no requirement to escalate further.

It's sounds like the sales manager was pretty apologetic.

Someone made a mistake but, contrary to what many believe, people in the motor trade are only human.

I would ask for the car to be checked, confirmed as no damage and push for a comp service. Other than that, it's just time and grief on a principle.

The other thing, and this goes for any complaint, storming in and shouting that you will take your business elsewhere as an opening salvo is not helpful to you. They are likely to give mire if they think they can retain your custom. If they know they have already lost it there is no incentive to placate you

I agree the car should be checked, and at the dealerships cost. I agree that the dealership need to take this seriously.

However, the op taking 'legal advise' is only going to result in a bill. You can't ( and really shouldn't want to) persue a private prosecution, so if you feel a law has been broken report them to the police. Or trading standards.

My point was the op cannot sue for damages as there have been none, so obtaining 'legal advise' is just going to result in an uneccessary bill

I Tried to call Trading standards today(saturday) but they were closed, I don't think i'll be taking them to court but I want them to know they cannot fob me off. If I would have not known for the first 10,000 miles until my first service they would have laughed and taken them off. Its very different when another Skoda dealer tells me its dangerous and it could of come of the road as the suspension was non existent. My family have been in that car and for someone to tell me its dangerous, I will screw there backs to the wall until i'm happy. Very different when its YOUR family.

It's sounds like the sales manager was pretty apologetic.

Someone made a mistake but, contrary to what many believe, people in the motor trade are only human.

I would ask for the car to be checked, confirmed as no damage and push for a comp service. Other than that, it's just time and grief on a principle.

The other thing, and this goes for any complaint, storming in and shouting that you will take your business elsewhere as an opening salvo is not helpful to you. They are likely to give mire if they think they can retain your custom. If they know they have already lost it there is no incentive to placate you

To be fair the sales manager was ok, he took them off me and said thanks for bringing it to our attention-its only when I kicked up a fuss he went to get service manager and i said i want them back.

I understand ( and please don't start on me, I am trying to offer you advise based on a wealth of experience), but there are actual facts to be considered. Yes, the handling had been compromised certainly. Yes, the deer should have removed the blocks. Yes, it is reasonable that you are a bit ****ed off about it and I certainly understand that you don't wish to go back to that dealer.

All fine.

My concern is you are still sounding very confrontational. Believe me this will get you no-where. Who you have had in the car is irrelevant. It obviously wasn't going to fly off the road at the first corner because 2,000 miles later you haven't had a crash. I'll say it again, in terms of damages you have suffered no loss. I understand you feel you family have been put at risk but (thankfully) no harm has come to them.

You are better off being calm and clear with the dealer and being the reasonable party. 'screwing their backs to the wall' until you are happy is just gong to result in a lot of stress for you and you will quickly find that you probably won't ever be happy as it's pretty easy for them to pull up the communication 'draw bridge'.