Just purchased a Skoda Octavia Estate on a 61 plate last Saturday got some problems already!!!!

Car has done 19k and the clutch needs replacing as confirmed by a different Skoda dealer and they want me to pay for it!!!!

Sat does not work apparantley I have been given the wrong disc,this is an Amunsden

Not really impressed

Any one else have have these issues

You need to go to the dealer you purchased from. Clutch is a ware and tare item but if you have only just purchased it then should be under warranty with the supplying dealer (or SOG act if nothing else) as you have not had long enough to kill it.

Hi and welcome aboard.

All these are dealer problems which they should sort out.

You need to go to the dealer you purchased from. Clutch is a ware and tare item but if you have only just purchased it then should be under warranty with the supplying dealer (or SOG act if nothing else) as you have not had long enough to kill it.

Many Thanks for the answers I have only done 130 miles in the car so I couldn't have worn the clutch that quick,

I took the car to my local dealer and they confirmed the clutch needs doing but said it is not under warranty and they could proceed no further so

I dont quite know what is going on.

They rang the dealer where I bought it from but there was no one available to speak to regarding payment so they said they cannot do it,I assumed as the car had warranty I could return the vehicle to my local dealership for any issues this is an absolute joke

Refuse the car under the sales of goods act.

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Refuse the car under the sales of goods act.

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I might just do that but I do like the car and I would prefer to the clutch sorted and for me not have to pay for it

They will probably sort it if you start with this style of action.

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They will probably sort it if you start with this style of action.

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I will contact my local dealer again on Monday and put this forward to them SOG act

Thanks

Who did you buy it from? A Skoda dealer?

Crikey 19k and clutch knackered!!

Just ask for your money back wether its a Skoda dealer or private dealer, You have 6 months FOR THEM to prove the fault didnt exist before you bought it.

Who did you buy it from? A Skoda dealer?

Yes I bought it from a Skoda dealer

Crikey 19k and clutch knackered!!

Just ask for your money back wether its a Skoda dealer or private dealer, You have 6 months FOR THEM to prove the fault didnt exist before you bought it.

I noticed it a day or so after driving it the clutch was very high and heavy and sometimes would not go into gear

My local dealer has confirmed that the clutch needs replacing but they will not do it under warranty but I said I have only done 130 miles in it so it must have been like that from when I picked it up so how could I have worn it out

Absolute joke!!!!!

A bit of light reading for you...

http://www.oft.gov.uk/OFTwork/markets-work/cars#.UUSObYwgGK0

http://www.adviceguide.org.uk/england/c_secondhand_cars.pdf

http://www.which.co.uk/consumer-rights/problem/the-second-hand--car-i-bought-has-a-problem/

It isn't a warranty issue unless there is a fault causing the clutch problem because it is classed as a wear and tear item. Rather it is for the dealer who sold you the car to ensure that it is of satisfactory quality and fit for purpose - which it patently is not. The law is on your side.

Crikey 19k and clutch knackered!!

My dads 09 reg Fabia clutch was replaced under warranty at 19K. When the car was dismantled they found an oil leak due to a failed seal which had contaminated the clutch, release bearing and flywheel so the whole lot was replaced along with the faulty seal. They did initially say he would have to pay if it was only the clutch as its considered a consumable part.

Bloody hell, people are quick to start saying reject the car and start quoting the SOG act. The bloke hasn't even spoken to the supplying dealer yet. They have to be given the opportunity to put the car right, and they can't do that if they don't even know about the problem. Chances are once they're told about it they'll just replace it/pay for it and it's job done.

As stated above this isn't a skoda warrenty issue, so your local dealer cannot change it for you FOC unless the dealer youbought it from agrees to foot the bill. You are covered under the SOG act against the dealer who sold it to you. If they refuse to replace it FOC then you can always as a last resort, after notifying them of your intention in writing get it done at your local dealer and claim the cost back through the small claims court. Might be worth contacting SUK, only because it was a skoda.dealer as they may be able to put pressure on the dealer to solve your problem.

Bloody hell, people are quick to start saying reject the car and start quoting the SOG act. The bloke hasn't even spoken to the supplying dealer yet. They have to be given the opportunity to put the car right, and they can't do that if they don't even know about the problem. Chances are once they're told about it they'll just replace it/pay for it and it's job done.

I rang the dealer today explained the problem to them,straight away they said we will buy the car back off you???????

they did not even offer to repair it which I find absolutely amazing and a bit suspicious why would they not fix it for me?

I rang the dealer today explained the problem to them,straight away they said we will buy the car back off you???????

they did not even offer to repair it which I find absolutely amazing and a bit suspicious why would they not fix it for me?

because it is probably the quickest way for them to sort this and means they won't have to give you a courtesy car for a week or more whilst they fix it. This way they fix it or punt it back whoever they got it from (if another Skoda dealer) at the leisure.

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It's a nearly new car plus all dealer cars are supposed to be checked thoroughly by their "master" techs. No way you could have busted it in 139 miles unless you drop the clutch at the redline at every set of lights. Dealer is bang to rights and you should theaten them with rejecting the car or take them to county court. (easily done yourself and not expensive). Say you will sue, write to motoring mags, contact Skoda, name and shame on forum etc. I am assuming it is a Skoda dealer you bought it from. They will back down: dealers hate hassle but think most people will just roll over: idiots...

Edited 17 March, 201313 yr by Matt Bodycombe

It's a nearly new car plus all dealer cars are supposed to be checked thoroughly by their "master" techs. No way you could have busted it in 139 miles unless you drop the clutch at the redline at every set of lights. Dealer is bang to rights and you should theaten them with rejecting the car or take them to county court. (easily done yourself and not expensive). Say you will sue, write to motoring mags, contact Skoda, name and shame on forum etc. I am assuming it is a Skoda dealer you bought it from. They will back down: dealers hate hassle but think most people will just roll over: idiots...

I agree, although the dealer said they will buy the car back it took me ages to find this one and then it is all the hassle of getting the car back to them paying Insurance etc then finding another car its just hassle

I would prefer they sort it for me and maybe give some discount as a good will gesture for all the inconveneince this has caused me

Have you suggested to this dealer that you would prefer your car back, fixed? It's not like it has caught fire and half-destroyed itself, a clutch replacement is hardly a huge job. I can't imagine many successful businesses deliberately sending out faulty goods - it's a mechanical part and has failed without warning, so keep your cool and let them replace it and sort out anything which could have caused it to break.

Will they give you a full refund?

If do, I'd take it. Could be a blessing in disguise...

Have you suggested to this dealer that you would prefer your car back, fixed? It's not like it has caught fire and half-destroyed itself, a clutch replacement is hardly a huge job. I can't imagine many successful businesses deliberately sending out faulty goods - it's a mechanical part and has failed without warning, so keep your cool and let them replace it and sort out anything which could have caused it to break.

I told them I wanted it fixed but they keep saying we will buy the car back from you??

I have logged a call with Skoda Uk and they are liasing with the Dealer to rectify the issue at the moment although Skoda Uk said to me the clutch is a wear and tear item.I said them to them i have only done 130 miles in it so not fit for purpose!!!!!

Loads of hassle

Skoda won't help as the garage is selling a used car.

But......it may be a blessing in disguise to sell it back.

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+1 on sell it back.

If the clutch is toast at 19k, how badly has the car been treated.

One carfull owner, who let his / her 3 loony tune teenage sons drive it at weekends.

Take the money and run as this could well be the start of many more issues.

Not sure of the model you have, Octavia Estates under 2 years old, max price 15k on Autotrader brings approx 250 results nationally.