I'm not trying to cast aspersions but I have recently brought 5L of quantum oil from eBay - seller has 99.5% + feedback and over 29k sales, so figured they were reputable. When the first bottle arrived I immediately realised that the seal had been broken and the oil had previously been opened. I contacted the seller and they said that it was not right and they would send another and could I return the first one (@ their expense). However today the second bottle has arrived and again the seal is broken. Now I know I'm sounding a bit cynical but the oil was a very good price and I'm concerned about using something dodgy in my brand new vrs and potentially upsetting my warranty.

Has anyone else had a similar experience? Am I being to fussy? Should quantum have a sealed cap like a milk bottle underneath the lid? I'm going to contact the seller today and see what they say but I want to check what the bottle should be like before I do. Thanks for reading

IMO if the price is too good to be true then it usually is.

I use Q8 V long life, this is about £30 for 4 litres, I have used this in all my VAG cars over the last 8 years.

With regards Ebay, you will only have the sellers word and if he says it is Quantum what will you do? It could be anything in there.

Good luck

There is a lot of fake oil listed on ebay. Recently a TV programme was on where they followed staff around Southampton docks, when they did customs you would be surprised at how much stuff comes in that is dodgy that looks perfectly good, and this is just the stuff they manage to intercept.

Never use oil or brake fluid etc. where the seal has been broken.

My thoughts really- this is why I wanted to be pre-armed with the info about the seal on the lid. Thanks

I also wouldn't risk it

Me neither. Just make friends with the local car spares shop an get a discount :-D I get trade pricels on all stuff now ;-)

Our buy from reputable supplier. Quantum is not anything special anyway.

Chris

I can never understand the thought processes that lie behind this sort of query. Something along the lines of? :-

I've bought a brand new "performance" car.

It cost me £22,000

Every 10,000 miles I'll change the oil.

Decent stuff (lets say Castrol Edge, just as an example) will cost me £40 for 4 litres - about the same as 6 gallons of Diesel.

I know, I'll save £20 by randomly buying something or other off e-bay.

Job's a good un.

WTF goes through peoples minds to approach such a vital and relatively low priced item in this fashion.

Agreed, just simply not worth the risk. Might be passable in an older jalopy like mine but not the newer vRS units etc.

Quantum is a decent oil, both the PD and the 507, so long as you get it factory sealed.

Have been using it for many years, though I order from an online retailer, together with other vw spares (see what I did here ).

I think you need to re read the question asked. I am trying to use the vag standard quantum oil, admittedly I have tried to save a few £ by buying from eBay instead of a main dealer but I'm not considering using an inferior product, in fact quite the opposite! I am simply trying to establish what the seal on this product should look like so I can argue for a full refund.

I would just return it pal and go tps I paid £19+cat for the same oil

I can never understand the thought processes that lie behind this sort of query. Something along the lines of? :-

I've bought a brand new "performance" car.

It cost me £22,000

Every 10,000 miles I'll change the oil.

Decent stuff (lets say Castrol Edge, just as an example) will cost me £40 for 4 litres - about the same as 6 gallons of Diesel.

I know, I'll save £20 by randomly buying something or other off e-bay.

Job's a good un.

WTF goes through peoples minds to approach such a vital and relatively low priced item in this fashion.

You've bought a brand new budget 'performance car' by the way.

We all recognise the value for money offered by buying a Skoda instead of an Audi or even VW, otherwise we'd all be driving Audi's and VW's!

So why shouldn't the same be applied to the peripherals used to run the car?

Fake oil is not good, buying on eBay increases the risk, however paying less for oil does not mean it is inferior to more expensive alternatives so long as meets the requirements of the engine / manufacturer (VW 507.00 in this case).

Just because someone pays £20K for a car doesn't mean they don't want to save money on the day-to-day running costs.

I think you need to re read the question asked. I am trying to use the vag standard quantum oil, admittedly I have tried to save a few £ by buying from eBay instead of a main dealer but I'm not considering using an inferior product, in fact quite the opposite! I am simply trying to establish what the seal on this product should look like so I can argue for a full refund.

You've bought a brand new budget 'performance car' by the way.

We all recognise the value for money offered by buying a Skoda instead of an Audi or even VW, otherwise we'd all be driving Audi's and VW's!

So why shouldn't the same be applied to the peripherals used to run the car?

Fake oil is not good, buying on eBay increases the risk, however paying less for oil does not mean it is inferior to more expensive alternatives so long as meets the requirements of the engine / manufacturer (VW 507.00 in this case).

Just because someone pays £20K for a car doesn't mean they don't want to save money on the day-to-day running costs.

I'm sorry, but I simply don't accept the arguments of either of the above points.

1. I'm not suggesting that the OP was buying an "inferior product" - simply that by putting himself in the hands of an unknown supplier on the worlds largest rip-off site he has ended up with an unknown product that he is unable to confirm is correct. Buy Quantum by all means, just buy it sealed from a dealer or known independent where you know what you are getting isd what it says on the tin.

My Superb has run on Quantum from new, and currently has 177,000 miles on it. I have no problem with the oil, just its source.

2. I've no problem with saving money by buying cheaper peripherals for Skodas, or indeed any make of car (on mine I have non-original reversing sensors, door mirror glass and a lower control arm). However oil isn't a peripheral, it is fundamental to the life expectancy of the engine. So why attempt to save a tiny percentage of the cost of the vehicle at the risk of wrecking it.

Taking the saving money on day-to-day running costs to extreme, why buy decent tyres? Chinese ditchfinders are less than half the price, replacement brake pads can be found far cheaper than OEM items and so on.

There are some items and / or suppliers which can reasonably be substituted to save money. In my opinion, given its relatively low cost, oil isn't one of them.

I think you need to re read the question asked. I am trying to use the vag standard quantum oil, admittedly I have tried to save a few £ by buying from eBay instead of a main dealer but I'm not considering using an inferior product, in fact quite the opposite! I am simply trying to establish what the seal on this product should look like so I can argue for a full refund.

Why not buy from one of the Forum sponsers, Opie Oil?

Why not buy from one of the Forum sponsers, Opie Oil?

Coz they cost more than from buying from the dealers, especially if the dealers are like mine and give a briskoda discount lol

Sent from my Galaxy S3, not a Crapple!

Taking the saving money on day-to-day running costs to extreme, why buy decent tyres? Chinese ditchfinders are less than half the price, replacement brake pads can be found far cheaper than OEM items and so on.

There are some items and / or suppliers which can reasonably be substituted to save money. In my opinion, given its relatively low cost, oil isn't one of them.

Let us not confuse less expensive oils with fake oils. I think we are all agreed fake oil is bad.

Just because a product is cheaper, or branded differently, or sourced from one place over another doesn't necessarily make it inferior.

Quantum oil is a prime example. It's Castrol oil in a different container, and for less money.

It's Castrol branded differently and if sourced online can often be cheaper.

The same applies to tyres. Not all less expensive tyres are ditchfinders. There are plenty of examples of mid-range tyres outperforming the so called premium manufacturers for less money.

It sounds to me as though you have had a bad experience with eBay in the past if you think its the "worlds largest rip-off site"? My new rear washer jet nozzle arrived this morning for £8 delivered, £7 cheaper than my local dealer and £2 cheaper than www.skodaparts.com.

You need to be cautious, especially with online retailers and I always follow the "if it sounds too good to be true then it probably is" but I'd have no issues buying oil on eBay from a reputable seller.

Quite happy with fleabay provided purchases are low cost and not particularly important - rear washer jet nozzle falls within this, oil does not.

TBH I have no idea why this discussion is continuing, and why you are so passionately defending ebay in this instance.

If you are happy to buy oil off eBay, fine, carry on. I won't, and I'll continue to advise others not to.

The OP has already had 2 containers delivered unsealed. Says enough really.

I'm not passionately defending eBay, I just don't agree on calling it the worlds largest rip-off site simply because a container of oil was bought with a broken seal.

My washer jet example was to show eBay can be cheaper.

What is most disturbing in the amount of fake stuff in quite passable packaging, a good example would be a head light unit purchased from *bay for a transit, it came in a ford box, has a ford part no on it ce mark and a ford logo too. Half the price of the dealer it does the job I wont crash and burn if it fails,but at the mot it was a advisory for " indistinct beam patten .

For critical parts I certainly steer away from *bay, oil, brake and steering components I would pay a wee bit more in the knowledge that there is traceability and some form of come back buying form the factor or dealer.

Lubricants are an intrical part of the vehicle, not some cheap commodity that you can buy from anyone. From a personal perspective always buy from a reputable seller, no matter what the cost as it is simply not worth taking the risk. And if the seal is broken do not use it.

I'm not passionately defending eBay, I just don't agree on calling it the worlds largest rip-off site simply because a container of oil was bought with a broken seal.

Two were actually sent though, and you'd have thought that being on notice of the seal issue from the first one, you'd make damn sure it didn't happen with the second

I can never understand the thought processes that lie behind this sort of query. Something along the lines of? :-

I've bought a brand new "performance" car.

It cost me £22,000

Every 10,000 miles I'll change the oil.

Decent stuff (lets say Castrol Edge, just as an example) will cost me £40 for 4 litres - about the same as 6 gallons of Diesel.

I know, I'll save £20 by randomly buying something or other off e-bay.

Job's a good un.

WTF goes through peoples minds to approach such a vital and relatively low priced item in this fashion.

I'm in the same camp on this one

Two were actually sent though, and you'd have thought that being on notice of the seal issue from the first one, you'd make damn sure it didn't happen with the second

If I were to list where I'd had the worst service, at the top of that list would be my local Skoda retailer.

Edited 22 March, 201313 yr by silver1011

If I were to list where I'd had the worst service at the top of that list would be my local Skoda retailer.

Do they sell oil with broken seals?