Dedders. Can I have that in English instead of gibberish please?

 

Thanks. 

Not really. The first Mk3 Octavias didn't have front assist - it was always advertised as being a later addition and the price stayed the same once it was available.

 

This is why you don't run out and buy the new model when It's released.

Rapid taught me that, early customers got a worse spec car for the same money.

Now it's becoming more common with Skodas.

 

If they don't sell enough or need to improve something they do.

All the early adopters just lose out.

 

Having seen this on a few models now I would not buy any new Skoda until it had been out for 6-12 months.

 

Your reward for having faith in the brand and wanting the latest "thing" comes back to bite you.

Never!

In a month o Sundays.

Seriously, you telling me the car manufacturers actually indulge in such low tricks BF.

I dont believe you.

But would have always had a perchant for loaded run-out models.

To be fair to skoda, at least with the Octy it was clearly stated in the brochure that certain items would be arriving later.

The Rapid on the other hand was a bit of a **** up.

This is why you don't run out and buy the new model when It's released.

 

True in any walk of life.

 

Any IT professional (and I'm one) will tell you never, never, never ever jump in when a new Operating System is released.

 

Windows XP and upwards were all crap until their first service packs (aka bugfixes) were released.

Yep, I have to agree with you Dr Z, in regards to the Rapid. Not a good car at all most disappointed with it.

When I went in and ordered in April 6th if they had told me still be waiting for a build date in October I would have still even prepared to order,I find if annoying no communication from dealer even after emails and phone calls

Then suk tell me that the dealer will explain !!!! No they won't they are ****

If I was aware of how rubbish dealer was I wouldn't have bothered ,it's the dealer that's letting skoda down I feel,I have had to wait along time that's ok if I'm informed along the way

Be thankful you don't have problems with a Ford.

 

Their "customer service" hide behind a person named Julie Reid (who I'm sure is a make believe character seeing as my wife couldn't get her to reply to a single complaint).

 

So either Julie Reid does't exist or she's a lazy b1tch.

 

We had to write ***FIVE*** times to them to address a problem with my wife's Ka wipers failing and then their response (not from Julie Reid) was simply "hard luck, we'll pass it onto someone who pretends to give a $h1t".

 

Guess which manufacturer my wife didn't buy her new car from?

This is why you don't run out and buy the new model when It's released.

Rapid taught me that, early customers got a worse spec car for the same money.

Now it's becoming more common with Skodas.

 

If they don't sell enough or need to improve something they do.

All the early adopters just lose out.

 

Having seen this on a few models now I would not buy any new Skoda until it had been out for 6-12 months.

 

Your reward for having faith in the brand and wanting the latest "thing" comes back to bite you.

At least most of us (sorry Chunkstar!) who ordered in March were quoted 10-12 weeks and the cars were generally arriving on time, mine was less than 11 weeks, I knew there was no front assist when I ordered and at least I've got a rare hatch with chrome window trim, so it's not all bad news for the early bird! By the time you place an order, Boss, the facelift will be just round the corner and you'll get cold feet again!

At least most of us (sorry Chunkstar!) who ordered in March were quoted 10-12 weeks and the cars were generally arriving on time, mine was less than 11 weeks, I knew there was no front assist when I ordered and at least I've got a rare hatch with chrome window trim, so it's not all bad news for the early bird! By the time you place an order, Boss, the facelift will be just round the corner and you'll get cold feet again!

 

I'm keeping the Yeti.

Bought and paid for.

 

The Octy is a good car.  Refined, practical, sensible, bit boring.  Like a lot of modern cars.

It suits a lot of people, but not me really.

The VRS I test drove was nice enough, but I know I'd have been looking for something else after 3 months of it arriving.

I've bought enough new cars for the novelty to wear off.

I'm keeping the Yeti.

Bought and paid for.

 

The Octy is a good car.  Refined, practical, sensible, bit boring.  Like a lot of modern cars.

It suits a lot of people, but not me really.

The VRS I test drove was nice enough, but I know I'd have been looking for something else after 3 months of it arriving.

I've bought enough new cars for the novelty to wear off.

Fair play, I guess it's really the Dr who can't make his mind up about when to take the plunge and get rid of the Fiat!

Lets see how SUK handle the FL Yeti, & see of the can make a complete hashup of that in the same way they have with the Rapid & Octavia.

 

When I bought my FL vRS, as mentioned by Bossfox, i didnt buy straight after release, but i still had to wait for just on 6 months from order to pickup, I did , like many others did get £150 compensation for the delay from SUK.

 

When it comes to my next car, it is looking VERY much like it wont be another.

I don't think they can balls up the FL Yeti as it's just the old Yeti with a facelift a few spec upgrades really.

It's new cars that seem to go a bit pete tong.

I have to admit, that the delays and even expected build dates would put me off from ever buying another Skoda or VAG

The waiting is ridiculous and is preventing more ordering.....

Simple...buyers are going elsewhere...Do VAG care?....Probably not...sadly

I have to admit, that the delays and even expected build dates would put me off from ever buying another Skoda or VAG

The waiting is ridiculous and is preventing more ordering.....

Simple...buyers are going elsewhere...Do VAG care?....Probably not...sadly

Well I think you might be right! My first attempt to drive a Skoda may well be ended by Skoda themselves.

Ordered a company lease car back in July, estate Elegance 2.0 tdi no extras at all, only to be told today that build has been put back to end of January!

I actually wanted the car and despite warnings from the fleet managers that "you'll wait ages and get messed around with delays" I was a bit pushy and went ahead. Now I may well be forced to look at something else that is available from stock as policy says we aren't allowed to wait more than 21 weeks.

If Skoda are serious in their attempts to break into the fleet market and be considered a player capable of supplying large volumes then this sort of nonsense just gives the impression they can't!

Dealers and lease companies are the ones who try and sell a product, they are the ones who face us, the unhappy customer, and yet the manufacturer seems to be oblivious to the problems their lack of business planning is causing.

Skoda are trying to elevate the brand in both stature and value by pushing up prices as well as equipment and perceived quality levels but its just not good enough to have a good product you have also to be a good business.

You have to give the customer what they want when they want it, and almost important show that you can do it all the time. If they get the mix wrong the brand may not be strong enough to cope if for instance our fleet managers simply say "no Skoda, they are simply too difficult".

Will I end up getting my Octavia, I simply don't know, the decisions now not mine to make.

Thanks Skoda. 

Skoda will loose trust soon it's just too silly for words

The is always a reason but when you order a car for 12 week delivery and your waiting 27 weeks later still no build week

And. Others are getting cars in 12 weeks some one needs to work out what's gone wrong

Yes I had lots of extras so maybe more profit car so I have to wait for ages ! Good business ?

Suk don't seem interested the dealer is shocking at communication ,only reason not gone else where is my belief that this will be a excellent car !

Also ordered a golf gti dealer said 6mths wait straight away then has said 4 mths and maybe 3mths kept me informed so I feel less stressed simple really !?!

Early adopters always suffer, not just from early build quality and spec problems but the wait for cars due to demand.

I kind of get a bit fed up of people bitching and whining about it as most people should know what its like.....some peoplw waited nearly a year for a Yeti when they came out but order them now and they'll be through in a few weeks as there is not half the demand for them now. Unless you are patient id suggest its not the best time to order a Octavia vRS or not.

Its also easy to forget (though again i dont rightly understand why) that its not just people in the UK ordering these....I bet if Skoda were honest about it their order backlog is huge and they'll tell customers anything at this point to keep their order on the books.

there is a part of me that says I should have waited for the Mk3 instead of buying a Blackline but after waiting 5 months for my factory order Fabia vRS estate to wait two weeks for my built car was rather refreshing and kind of glad i took the plunge on it now.

Edited 8 October, 201312 yr by pipsyp

Bitching and moaning mmmm just think that if they could keep me informed it would be nice honestly I have had to go to dealer and loose my cool just to get them to look it up that's after 3 phone calls and emails no reply over a two month period don't think that's right ?

salesman has left new one wil be in touch errrr when ????!!!!! that was 3weeks ago

As for suk they say ask dealer ! They are supposed to help me as a skoda customer

As for being my fault ordering early REALLY

I kind of get a bit fed up of people bitching and whining about it as most people should know what its like.....some peoplw waited nearly a year for a Yeti when they came out but order them now and they'll be through in a few weeks as there is not half the demand for them now. 

 

The point is that whilst it may be fair to say we should "know what its like" it doesn't change the fact that Skoda should therefore have dealt with the issues so it didn't happen again!

Poor business sense or arrogance? Arrogance is all well and good if your product is unique or a world leader but does Skoda have that dominance?

If its poor business sense well the parent company needs to get a grip. If I'm forced to take another manufacturers product it doesn't bode well, when colleagues ask why I haven't got the Octy I will create instant bad publicity simply by telling the truth. Just how bad can bad publicity be for a business? Just ask Gerald Ratner.

Bitching and moaning mmmm just think that if they could keep me informed it would be nice honestly I have had to go to dealer and loose my cool just to get them to look it up that's after 3 phone calls and emails no reply over a two month period don't think that's right ?

salesman has left new one wil be in touch errrr when ????!!!!! that was 3weeks ago

As for suk they say ask dealer ! They are supposed to help me as a skoda customer

As for being my fault ordering early REALLY

thats more a dealer issue for starters isnt it. Like any manfacturer there are good and bad franchises/dealerships out there.

frankly you need to appreciate if you order a new model car from a manfacturer now as popular as Skoda is that you'll be waiting for it for some time. The UK doesnt get any preferential treatment. Some people will get lucky with cars being built in place of cancelled/deferred orders but they will be few and far between. You need to sort your dealer out but besides that If you werent prepared for a wait you shouldnt have ordered one.

As i said before i waited 5 months for a Fabia that had already been out over a year and didnt have many options on it; did my head in waiting for it after a while but it was worth it when it showed up, i didnt see too much sense in complaining about it too much as I wanted the car and continually moaning about it wasnt going to make my relationshio with the dealer any better or make the car turn uo and quicker. Sorry no offense but think this is all fair cop.

Edited 8 October, 201312 yr by pipsyp

Simple...buyers are going elsewhere...Do VAG care?....Probably not...sadly

Do they care that they're selling that many cars they can't make them fast enough? I bet they're ****ing loving it! I would be!

Making me think about even ordering an Octavia at all...been looking at Fords yesterday..

I had an evoque dealer said long wait well it came 5 mths so compared to some not bad

But was told this at the start,and every mth dealer updated me

Skoda uk no help ask dealer ,dealer doesn't bother that's what is upsetting land rover thought of customer ie emailed and said no change or still on for date,skoda nothing and I have to Find out on here why !

Sorry but that's not customer service

I had an evoque dealer said long wait well it came 5 mths so compared to some not bad

But was told this at the start,and every mth dealer updated me

Skoda uk no help ask dealer ,dealer doesn't bother that's what is upsetting land rover thought of customer ie emailed and said no change or still on for date,skoda nothing and I have to Find out on here why !

Sorry but that's not customer service

 

This is where Preston Motors have always been good with our cars.

Even with the Yetis were given an indication of delivery being in around 7 months.

They were one week out.

Much better to give a realistic indication, then people know what is happening.

Making me think about even ordering an Octavia at all...been looking at Fords yesterday..

 

Good option.  By the time people's Octavia's start arriving, you'll have been driving yours for a while and will have taken it back to be fixed 3 times too :P