Electric boot struts.....

[Neily03]

Anyone else had any issues with the struts for the electric boot? Mine was in the dealers yesterday for a rattle in the boot which they've found is the struts, they're also leaking quite a bit of oil....

New ones ordered but they're on back order :(

[sworrall]

mines been fine but they do have a shimmer of oil on he inner bit you can see when you have the boot open.

 

I did clean it once but then they squeeked so Ive left it like that since and theyve been fine

[Neily03]

mines been fine but they do have a shimmer of oil on he inner bit you can see when you have the boot open.

 

 

Mine have drips of oil on them!

[sworrall]

Mine have drips of oil on them!

oh dear!

[aki78]

My 2 colleagues have electric boot and the oil is leaking too... MY2014.02 combis

[J8mbo]

Just read this thread and went out to check ours.

The car has just hit 7089 miles.

Oil on both struts - the nearside being the worst.

Last weekend I washed the car and I always wipe the struts with a damp cloth. There was no oil on them then. This will be the first fault we've had.

[J8mbo]

I rang Sparshatts this morning and they've ordered 2 replacements and the car is booked in to start the warranty claim process. Good customer service.

[Smeghead]

Good customer service.

Very good service if they ordered unseen.... must be a known fault.

[J8mbo]

Yeah probably. The dealer principle, Steve Cross is big on customer service. If I'm not happy he wants to know. But when I ring up and say the struts are leaking oil - it's pretty much a foregone conclusion.

[sworrall]

hmm.  I had another look at mine and the "sheen" of oil I mentioned is now more of a slick with globules of oil in it!  Looks like it will need looking at too but handily Im 400 miles away from a service

[Neily03]

Dealer called earlier, they now have the new struts so it's going in on wednesday.

[J8mbo]

Mine went in yesterday. They fitted the nearside strut but the new offside one was faulty so they ordered another.

That replacement was done today. Good service all round.

[Neily03]

Two new struts fitted, no more rattle! :clap: :clap: :clap:

[poverty_spec]

That's good service. If a dealer is willing to order a back ordered part without first diagnosing the fault it must be a known issue.

I'll keep an eye on mine.

[J8mbo]

Checked my new struts this morning. There is a fine sheen of oil on one. I rang up and the technician said it was silicone grease from when he installed them. Wipe it off and it'll be fine. I said I'd monitor it....

They're date stamped 06/10/2014.

[Neily03]

To be honest if mine leak again it won't really bother me, aslong as they don't start to rattle again.

[Neily03]

Checked my new struts this morning. There is a fine sheen of oil on one. I rang up and the technician said it was silicone grease from when he installed them. Wipe it off and it'll be fine. I said I'd monitor it....

They're date stamped 06/10/2014.

 

Mine are stamped with the same date.

[vrskeith]

I rang Sparshatts this morning and they've ordered 2 replacements and the car is booked in to start the warranty claim process. Good customer service.

Must be a known problem ,if the dealer reacts in that way over the phone.

[sworrall]

mines getting checked next week when in for a service due to the amount of oil on them

[Mence]

Hmm, mine do have a faint damp film over them but nothing serious....yet.

Will keep an eye on things though to ensure that if needed, they are sorted under warranty, I bet they're damn expensive!

[ArvidG]

Hi

I parked in a slope some months ago and my wife got the lid in her head after she had opened it.

 

Both struts had oil on them, both are now changed (took 2 visits because they had to diagnose the fault before ordering.)

 

Both now have oil on them again!

 

In VCDS you can see a counter for how many times it has moved, how many forced stops, etc etc

 

 

ArvidG

[Mence]

Being a dog owner, they're in and out all the time, like to see how many times my boot has opened!

[ArvidG]

Hi

I parked in a slope some months ago and my wife got the lid in her head after she had opened it.

 

Both struts had oil on them, both are now changed (took 2 visits because they had to diagnose the fault before ordering.)

 

Both now have oil on them again!

 

In VCDS you can see a counter for how many times it has moved, how many forced stops, etc etc

 

 

ArvidG

Quoting my self:

Yesterday I got my second set of struts!

 

Dealer said these has a different partnumber, so guessing they have been upgraded/changed from the original ones!

 

Hopefully changed for the last time.

 

ArvidG

[sworrall]

How much oil on them is too much oil? Anyone have a pic of the problem?

I think any oil is a problem.  Mine started out with none then progressed to enough to start dripping.  Since Ive had my new ones theres no oil at all.

[andyvee]

Mine is booked in now for 2 replacement struts due to oil leakage - 7 months old and they are covered in oil. It happened quite suddenly as well, not a gradual build up.

 

And for a replacement screen for the Columbus - it has a mind of its own first thing every morning, doesn't respond and then beeps its head off and randomly changes radio presets. As soon as it warms up a bit it is OK, but every morning it goes nuts. And before anyone asks, it is spotlessly clean