1.2 TSI stutter/jerk

[Ootohere]

A lot of miles 2016 to now, on the same spark plugs.   Only 20,000 odd when Main Dealers say they are good for 40,000 or 60,000 or even 70,000.

 

Some are, but yours maybe need a change..

[McG MkII]

4 minutes ago, Offski said:

A lot of miles 2016 to now, on the same spark plugs.   Only 20,000 odd when Main Dealers say they are good for 40,000 or 60,000 or even 70,000.

 

Some are, but yours maybe need a change..

 

I thought this but this ties in with the swap between owners, last owner purchased car on 02/10/15.. by the service in 2016 he had covered roughly 13k miles, 2016 to 2017 again roughly 13k miles and 2017 to 2018 roughly 11k miles

 

But the crazy thing with you mentioning this, in all the cars I've owned I've never had the spark plugs changed as I've never really had a car more than 3 year or 20k miles. so I just had the thought toyself of how often do you actually change them?

Edited 7 December, 2018 by McG MkII

[Ootohere]

Over to @xman,   i never touch 1.2 TSI's and i am on a phone.    But let Evans Halshaw fit the new plugs. 

[xman]

Let Evans Halshaw sort it out. Its their problem.

 

Make sure they check about the shim as I seem to remember it was to fix idle related problems.

 

Edited 7 December, 2018 by xman

[McG MkII]

Will see by Monday hopefully. Fingers crossed it's nothing major. Thanks guys

[McG MkII]

Had to call for an update on the car. Vauxhalls techs said they couldnt find anything wrong with it, to which I said that I wanted a refund as will not accept that as an outcome. Then told it will be getting sent to a Skoda specialist and that they will probably have it a few days. 

 

 

Edited 12 December, 2018 by McG MkII

[edbostan]

Engine sounds normal to me. I have a silver oil filter fitted by a Skoda dealer. Rev counter is very steady and tickover idle correct at 650 rpm. I get a slurping noise from the coolant expansion tank sometimes is it that you are hearing. The car has done it since new, has not lost any coolant so must be a characteristic of these engines.

[xman]

10 minutes ago, edbostan said:

Engine sounds normal to me. I have a silver oil filter fitted by a Skoda dealer.

 

OE VAG filters fitted at UK Skoda dealers are silver and are made by Mann Hummel. The one fitted in the OP's pic is a Mann branded aftermarket filter and would not have been fitted by a Skoda dealer even though they are physically the same, only difference is the supply chain, and the VW branding.

Edited 16 December, 2018 by xman

[McG MkII]

Got the call today, the 'skoda specialist' has said it's the timing chain and they are going to fix it

 

Bad news been it's looking like it will be 2019 before I get the car back 

[McG MkII]

Received the car back today, asked the lady in service for copy of invoice of work done, they said they have not yet received the invoice from the Skoda specialist, went out to the car, covered in dust, looks like it hasn't moved for over a week yet I got a call yesterday saying car is now ready to collect, drove the car off the forecourt the stuttering still there and just as bad, turned the car round went back into the dealership and said I wanted my money back as this is ridiculous, 

 

Told the dealer principal is back Monday and would call me... seems Evans halshaw are happy to use deceptive tactics.. I'm disgusted 

[xman]

Reject it. Untrustworthy dealer, car not fixed. They either don't know what they're doing or are conning you or both.

 

Timing chain highly unlikely be the cause of the stutter anyway.

 

 

 

[McG MkII]

Something has been done, given my trust levels with them at the moment that could just be putting that black sealant in to seem something has been done

 

I think because I mentioned the timing chain they've thought to shut me up just say they've done it.. I've never experienced this sort of thing in a car and not the most mechanically savvy so I'm stumped what it can be.

 

I just find it coincidental that I get the call to say I can collect the car on the 30th day since purchase, whether they are thinking about after the 30 days is harder for me to return I don't know but consumer rights says whilst the car is with them the 30 day clock stops ticking on my side.

[xman]

That is the liquid gasket, not brilliantly applied, but supporting the claim that the timing chain has been changed. Hopefully the complete timing kit and not just the chain as the tensioner of that era is known to be a bad design.

 

I dont know how serious this stutter/jerk is, your video doesn't show a massive problem but this is not driving. However, having two of these engines in our fleet, I am aware that ignition, timing chain/tensioner and turbocharger/actuator are relatively common problem areas.

 

Recently the turbocharger/actuator failed on one of ours (5 years/101k miles). Cost £1333 to fix. Started out with occasional spurious severe judder when accelerating, disappearing for several weeks before suddenly going into limp mode with a p334b fault. That's why I said get a scan of "pending" faults with a cheap reader.

 

If not happy, just reject it and find something else.

[McG MkII]

Its bad when driving.. admittedly it doesn't do it all the time but every journey it's done it and certainly alot on cold start ups and doesn't completely stop when warm. Most notably in second gear, and it's not just one or two jerks.. it's the full rev range. I'll try get a video of driving 

[xman]

10 minutes ago, McG MkII said:

Its bad when driving.. admittedly it doesn't do it all the time but every journey it's done it and certainly alot on cold start ups and doesn't completely stop when warm. Most notably in second gear, and it's not just one or two jerks.. it's the full rev range. I'll try get a video of driving 

 

Reject it if you can

[McG MkII]

Took the car out, went into limp mode. This happened 

 

Glad I'm not going mad

[xman]

If its running relatively smoothly as opposed to running extremely rough, but has absolutely no power, struggles to get to 30mph etc then I'd wager it was the turbo actuator fault that I referred to. 

 

If that fault, it requires a new turbo AND actuator to be certain of fixing it.

 

So I would still reject it as they will probably be tempted to take the cheap route of changing just the actuator which is often just a sticking plaster fix or even worse just trying to free it up with penetrating oil.

 

Its possible the previous owner traded it in with this fault, used WD40 to get it working for a week or two....

Edited 5 January, 2019 by xman

[McG MkII]

I asked them for a copy of the invoice of from the "Skoda specialist" to which they said they didn't have one just yet but would forward me one when I got it

 

But it also looks suspect that I got a call Wednesday from Evans halshaw saying the Skoda specialist had the parts, would be doing the work this week and it would be next week I get the car, then I get a call yesterday to say I can pick it up, upon collecting the car was covered in dust, like when it's been wet and dust covers it, but the dust was undisturbed on both windscreen and bonnet and the dust looked like it could of been on for some time as it was dried out. Windscreen wash was full too so that wasn't an excuse.

 

But yeah it doesn't want to go above 30mph. I did mention that issue to them when I originally dropped the car from when you told me that the actuator and turbo could be an issue. Seems that's been overlooked. I highly doubt the chains even been done

[rum4mo]

I think that I've read on one of these forums, that the "30 day" clock stops as soon as a failure has been reported. Your car has been handed in to get repaired and it has turned out that it is still faulty - so it sounds like the "30 day" clock is still stalled, so they need to sort this out or return car and so cash.  Maybe acquaint yourself with consumer rights via your local trading standards office or citizen's advise office - so that you face the next hurdle knowing the facts, doing that, if you still have rights, and sticking your heals in, should force them into an early resolution rather than telling you to go away, or pay up more cash to fix it.

[McG MkII]

Dealer principal called me today, told him I wanted to reject the car and get a refund back, he said they get 3 attempts to fix it, I told him I had consumer rights Infront of me and it stated one chance, he just said that it was wrong and it's actually 3. I asked where he got that info from and said its always been 3. 

 

Asked me to take the car back to the dealership which I said I'm not comfortable driving a car that's in limp mode 13 mile across the city. He then said he would arrange for it to be picked up and get me a courtesy car.. I again expressed my wanting to reject and refund which was brushed aside to "get the issue fixed first and extend my warranty"

 

Almost in so many ways that it's not an option. I think I'll be going to citizens advice on this one 

 

[xman]

Send him this link 

 

https://www.theaa.com/car-buying/legal-rights

 

You have the right to reject is a fault renders it not fit for purpose within 30 days. No leeway for any repairs. If 30 days to 6 months, they get ONE attempt at repair 

 

3 repairs applies to NEW cars only iirc

Edited 7 January, 2019 by xman

[xman]

On the other hand, should the fault turn out as I expect, then if they change the TURBO and ACTUATOR, for new genuine OE parts, and offer 2 yr unlimited mileage parts and labour warranty on Turbo,actuator, Timing chain (complete kit) as would a Skoda dealer doing these repairs, then it may be worthy of consideration. Check the timing kit part no. Should be 03F198158B the "B" is important as that is the latest kit which is the only known good revision.

It should also have had an oil/filter and coolant change as part of these repairs 

 

But then you need to be sure the work was all done and to the correct standard (all diagnostic adaptions also carried out) and everything in clear cut language in writing on official Evans Halshaw letterheaded paper, signed by dealer principal.

 

 

Edited 7 January, 2019 by xman

[McG MkII]

Given the current trust levels of their work when they can't even give me proof the timing chain has been done I wouldn't hold out much hope this work would be done to the desired standard. Which is a shame because I think the car is great with regards to spec and performance. 

 

I'll put that to them and see how I get on with that. I won't hold out much hope

[bigjohn]

The original fault/stutter might be the wasted spark coil pack(common failure) - Doesn't throw up an engine code until it gets bad

 

However that did also sound like a chain rattle, hard to tell from the video as the injection can sound like a rattle.

 

Looking at the later bodge photos I'd reject.

 

Edited 7 January, 2019 by bigjohn

[bigjohn]

5 hours ago, xman said:

Send him this link 

 

https://www.theaa.com/car-buying/legal-rights

 

You have the right to reject is a fault renders it not fit for purpose within 30 days. No leeway for any repairs. If 30 days to 6 months, they get ONE attempt at repair 

 

3 repairs applies to NEW cars only iirc

 

Indeed - I thought the three repairs was for before the Consumer Rights Act 1 October 2015