DPF issues (sorry)

[dowding]

4 hours ago, J.R. said:

Your DPF is blocked.

I've booked In for a DPF clean but they claim it's for partially blocked DPF's. Do I need the thing removed and baked or will a chemical clean fix the issues?

[J.R.]

No idea.

 

Why are you doing all this and not making the selling garage shoulder their responsabilities?

 

The more you do or have done to it the more ammunition they have for refuting that they sold an unfit for the purpose vehicle.

[dowding]

4 minutes ago, J.R. said:

No idea.

 

Why are you doing all this and not making the selling garage shoulder their responsabilities?

 

The more you do or have done to it the more ammunition they have for refuting that they sold an unfit for the purpose vehicle.

I have spoken to them and because I bargained £800 off the car because I wasn't happy with the ash level being only 5g they now won't look at it. 

 

They want the car back which is 150 miles away which will more than likely kill it. 

[RaymondReddington]

On 30/05/2022 at 21:53, Ecomatt said:

If you purchased from a garage then take it back for them to fix or fit a new one. The garage has a responsibility in law for any fault that happens during the first 6 months under the Comsumer Rights Act 2015.

It’s not quite that straightforward though is it? The age and mileage of a car is taken into account as well as the price paid. For example, you’re not likely to get far with a faulty electric window on a 10 year old 100k car you bought for £2k, a judge is unlikely to rule in your favour. 

[J.R.]

3 hours ago, dowding said:

because I bargained £800 off the car because I wasn't happy with the ash level being only 5g they now won't look at it. 

 

Perfectly reasonable, £800 should buy you a new DPF.

You said that it goes like stink when not regenning, you could try siphoning the tank down to less than 1/4 full which should stop the regens, however if the calculated or measured soot load goes above 55% the warning light will come on, if it reaches 75% it will go into limited operating strategy and you will have to force a regen using VCDS.

 

I suspect that you will find that it wont go like stink for very long, doubtfull whether you would get the 150 miles.

[ords]

17 hours ago, dowding said:

I have spoken to them and because I bargained £800 off the car because I wasn't happy with the ash level being only 5g they now won't look at it. 

 

They want the car back which is 150 miles away which will more than likely kill it. 

Do you mean they have refunded you £800?

[dowding]

31 minutes ago, ords said:

Do you mean they have refunded you £800?

No. When I bought the car I got it down 800 because I was worried about the air con and DPF as it hadn't regenerated for a while. Just thought it needed a regen as it hadn't been driven for a while. 

[J.R.]

11 minutes ago, dowding said:

I was worried about the air con and DPF as it hadn't regenerated for a while

Well it seems like you have certainly resolved that issue!!!!

[dowding]

30 minutes ago, J.R. said:

Well it seems like you have certainly resolved that issue!!!!

Just heard back from the garage, they won't clean the DPF out as they may make it worse by emulsifying the ash that's in there. So wtf do I do? 

Edited 6 June, 2022 by dowding

[J.R.]

 

Do what you were intending to do when you negotiated the £800 reduction.

[BogdanB]

1 hour ago, dowding said:

Just heard back from the garage, they won't clean the DPF out as they may make it worse by emulsifying the ash that's in there. So wtf do I do? 

 

They're probably only offering chemical cleaning via the oxygen sensor port, which is rubbish. 

Have you talked to them about taking the dpf off and cleaning it on a special machine by also adding some chemical compound but also 'punching' water through the dpf?  This method, will blow out the ash out of the filter.

https://youtu.be/9ArCULoxnhc?t=274

[dowding]

I have booked in for a DPF and egr delete......I've had enough of this BS 😅

[ords]

4 hours ago, dowding said:

No. When I bought the car I got it down 800 because I was worried about the air con and DPF as it hadn't regenerated for a while. Just thought it needed a regen as it hadn't been driven for a while. 

I'm a bit confused. How did you know it hadn't regenerated for a while?

[dowding]

22 minutes ago, ords said:

I'm a bit confused. How did you know it hadn't regenerated for a while?

I plugged in my obd2 and launched VAG DPF and the icon appeared with an egg timer and exclamation point. This usually means it hasn't completed a regen so needs to be run up to temp to regen. 

[MarkyG82]

Interesting choice of words there. "Hasn't completed a regen" is not the same as hasn't been regen'ed. 

2 hours ago, dowding said:

I have booked in for a DPF and egr delete......I've had enough of this BS 😅

 

Assuming you are UK based this will not end well. DPF delete is MOT fail.

 

If your driving profile fits the use of a car with dpf just use the £800 saved and get it replaced.

Edited 6 June, 2022 by MarkyG82
Typo

[J.R.]

I concur, I fear this saga is only going to get worse.

 

Dowding, what remedial action were you intending taking with the £800 from the reduction that you negotiated?

[Ecomatt]

Just so you know where you stand.

Legally the fact they gave you £800 off the price of the car does not absolve them of the responsibility to repair a fault. Equally they should be paying for your car to be either collected to take it back to them to be repaired locally or at a garage nearby to you. They are fobbing you off, simple as that.

If you remove the dpf and it is found out it will be an mot fail. I would push the dealer and site the Comsumer Rights Act 2015. If they refuse I would contact Citizens Advice/Trading Standards who can take it on your behalf.

[J.R.]

Morally though, what you say, correct as it may be legally,  is very poor form especially after the parts bingo the OP has played trying to avoid doing the very thing that they have paid him £800 to do at his request.

[Dazzadwm]

I have booked in for a DPF and egr delete......I've had enough of this BS 😅

 

Ive done exactly the same. Had the car 2 months and had constant Dpf issues. Ive driven diesels all my life and never heard of a Dpf until I bought a Skoda. Always done short journeys around the doors, 5k miles per year without any issues. Spent £500 do far trying to fix issues. Dpf specialist recommended full delete and remap based on my driving style. Hes done thousands of deletes without any returning for Mot failures. 

[MarkyG82]

1 hour ago, Dazzadwm said:

I have booked in for a DPF and egr delete......I've had enough of this BS 😅

 

Ive done exactly the same. Had the car 2 months and had constant Dpf issues. Ive driven diesels all my life and never heard of a Dpf until I bought a Skoda. Always done short journeys around the doors, 5k miles per year without any issues. Spent £500 do far trying to fix issues. Dpf specialist recommended full delete and remap based on my driving style. Hes done thousands of deletes without any returning for Mot failures. 

 

Just because someone has had no returns with MOT fails does not mean it's the right thing to do.

 

Also, where have you been? DPFs have been compulsory in the UK since January 2011 and common place some years before that.

It is simply bad advice to be saying "remove it". 

[Dazzadwm]

I was unaware of Dpfs purely because Ive never had an issue with one. Ive spoke to friends and colleagues and though some were aware of them, they had no idea of the problems and costs they could incur. One colleague knew all about them but he's a car person.

On the issue of the right thing to do

A. I sell the car and pass the issue on to some one else. Is that right?

B. I drive down a motorway every week for 20 minutes and hope that keeps on top of it for the next 10 years. Also have to pay £80 every time I need the fault clearing.

C. I delete it.

D.???

One thing the dpf guy said was if you want a diesel and want to do short journeys, buy a Toyota or Honda as hes only ever had 1 or 2 with dpf issues in 10 years. 

[ords]

19 minutes ago, Dazzadwm said:

I was unaware of Dpfs purely because Ive never had an issue with one. Ive spoke to friends and colleagues and though some were aware of them, they had no idea of the problems and costs they could incur. One colleague knew all about them but he's a car person.

On the issue of the right thing to do

A. I sell the car and pass the issue on to some one else. Is that right?

B. I drive down a motorway every week for 20 minutes and hope that keeps on top of it for the next 10 years. Also have to pay £80 every time I need the fault clearing.

C. I delete it.

D.???

One thing the dpf guy said was if you want a diesel and want to do short journeys, buy a Toyota or Honda as hes only ever had 1 or 2 with dpf issues in 10 years. 

D. Get a car with an engine suitable for your type of motoring.

[MarkyG82]

A. Morally an issue but perfectly legal provided you make the buyer aware.

B. Likely the situation for many apart from the clearing code bit. You shouldn't be getting codes like that unless there is an issue with the car. Or get you own code reader to clear it yourself. Would pay for itself in one use.

C. No that's illegal.

D. The option mentioned by @ords is kind of an extension of option A and is the way I went. Not the cheapest but definitely the least problematic.

[OldAndyMac]

who buys a diesel and only drives 5000 miles a year ? @Ords is correct - you need to buy a car with an engine that suits your driving needs, you cant really complain if you are not driving a car like it is intended to be driven and is starts to have issues. A car is usually the second most expensive thing you will ever buy but so many people dont do any research beforehand.

 

This wonderful forum and many others mean that even non-car type people can find out about a car before purchasing.

 

BAck to the OP, you negotiated them down because you suspected an issue, use that money to fix it - simple.

 

[Ecomatt]

On 05/06/2022 at 20:45, RaymondReddington said:

It’s not quite that straightforward though is it? The age and mileage of a car is taken into account as well as the price paid. For example, you’re not likely to get far with a faulty electric window on a 10 year old 100k car you bought for £2k, a judge is unlikely to rule in your favour. 

However a car has to be fit for purpose for 6 months from the date of purchase. Clearly the car is not fit for purpose. The burden of proof is with the garage to prove the fault was not there before they sold it. After 6 monthd the owner has to prove it was which can be a bit more difficult.

I am from a legal background of nearly 20 years so know what I am talking about on these issues.

Edited 9 June, 2022 by Ecomatt