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Elroq: Who else has ordered?

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For those who have been told their car will now have 135kW charging instead of 175(?)kW, here is Bjorn Nyland's 1000km challenge in a Cupra Tavascan with the same MEB 135kW battery. It shows a flat charging curve which leads to very rapid top-ups up to 80%. I don't think its something to be worried about.

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I am presuming the standard Octopus GO works which gives 4 hours of off peak rate and not the Intelligent one (7 hours ?) ? We had a Peugeot 2008 and GO worked but not Intelligent GO... same with Zoe before that.... Would be annoying if there was an issue with just charging.

If you don't have a charger installed yet, consider getting one that integrates with Intelligent Octopus Go as this takes your car out of the equation. It also means any visitors can charge at the off-peak rate.

1 hour ago, blue_boy said:

I am presuming the standard Octopus GO works which gives 4 hours of off peak rate and not the Intelligent one (7 hours ?) ? We had a Peugeot 2008 and GO worked but not Intelligent GO... same with Zoe before that.... Would be annoying if there was an issue with just charging.

Correct standard Octopus Go works fine. It’s the smart tariff that’s the problem.

IOG is six hours off peak 23:30 to 05:30 but will schedule a charge outside of these times if you have asked for a large charge and/or there’s an excess of energy in the grid (all charged at the cheap rate).

Some have found that IOG works for them but others not (not limited to vehicle manufacturers or charger brands). Some have more success with the Ohme chargers but even then there are some with issues.

If it doesn’t for you then as long as you charge (or try to) once a month on IOG you can stay on that tariff you just turn off smart charging in the Octopus app and use the car scheduling or charger schedule to take advantage of the longer off peak hours and cheaper rates. IOG is currently a beta version and I’m sure it’ll work as intended at some point…

I think it’s important for many users to try and get IOG (plus other smart tariff providers) to work because that will allow the energy providers to balance the load on the grid and could potentially mean lower ev charging rates.

If you want the certainty of a charged car in the morning then maybe IOG at this time may not be for you?

Edited by Steve153

2 hours ago, Luckypants said:

For those who have been told their car will now have 135kW charging instead of 175(?)kW, here is Bjorn Nyland's 1000km challenge in a Cupra Tavascan with the same MEB 135kW battery. It shows a flat charging curve which leads to very rapid top-ups up to 80%. I don't think its something to be worried about.

Pretty much what Matthias Speicher says in his videos.

2 hours ago, Steve153 said:

Correct standard Octopus Go works fine. It’s the smart tariff that’s the problem.

IOG is six hours off peak 23:30 to 05:30 but will schedule a charge outside of these times if you have asked for a large charge and/or there’s an excess of energy in the grid (all charged at the cheap rate).

Some have found that IOG works for them but others not (not limited to vehicle manufacturers or charger brands). Some have more success with the Ohme chargers but even then there are some with issues.

If it doesn’t for you then as long as you charge (or try to) once a month on IOG you can stay on that tariff you just turn off smart charging in the Octopus app and use the car scheduling or charger schedule to take advantage of the longer off peak hours and cheaper rates. IOG is currently a beta version and I’m sure it’ll work as intended at some point…

I think it’s important for many users to try and get IOG (plus other smart tariff providers) to work because that will allow the energy providers to balance the load on the grid and could potentially mean lower ev charging rates.

If you want the certainty of a charged car in the morning then maybe IOG at this time may not be for you?

Steve153, thanks for the info.

One bit really interests me. When you say you can stay on the tariff if you charge once per month on the IOG tariff, you can turn off smart charging but still get the longer hours. Now I see two scenarios for how you can be in this position. 1) one's previous car worked with the charger you have and was able to register for the tariff, BUT now you have a new car but do not change your car somewhere in the App. 2) one sign's up picking any car that combines with your particular charger that works and so you can switch.. After that you are on your own and switch off smart charging and FINGERS CROSSED your car charges without any trouble..... that bit actually troubles me.

If your car is not supported (such as the Elroq, there are others) you have to have a compatible charger (currently Zappi, Ohme, Hypervolt v3 (support for v2 is coming soon), Indra smart pro and Indra smart lux) the charger is then linked as the device in IOG. All the scheduling is then done via the charger and not the car. Basically Octopus takes control of your charger.

Because the IOG schedules are broken into several slots, rather than one big charge, the charger will complete a slot and turn off the charge the car will then sleep, then the charger will wake the car again to start the next and repeat etc. It is this process that seems to cause issues with the Elroq and the car does not wake and you end up short of charge. There seems to be various reasons including the 12v battery protection. Škoda have also blocked Octopus from accessing their servers due to the amount of traffic.

IOG openly state that it’s a beta and will not work for everyone or all the time.

When you sign up there should be a test charge which usually works and then you ask for a charge and hopefully things work correctly for you. If not that’s when you can turn off smart charging and then use the car or charger schedule to align with the off peak rates. You will of course miss out on the cheaper slots that could become available outside the off peak hours.

You will need to contact Octopus for help and if it still fails inform them that you will schedule charges via the car until fixed. This is within the t&c of IOG providing you charge or attempt to charge the registered devices at least once a month. If all else fails they can revert you to the standard go tariff.

Hopefully Octopus and the charger manufacturers can find a way to overcome the issues and/or support the Elroq software. The Enyaq 85 has been around for 18 months and is still not supported.

It will be a great tool when it becomes stable.

The more people who sign up and send feedback to Octopus and the charger companies the better the process will be refined.

Clearly this can be a frustrating experience particularly if you need your vehicle charged in the morning but find the schedule failed. If you google around there doesn’t seem to be a single solution to this hence my comments and the workarounds currently being used by many.

The ‘fingers crossed’ only really applies to whether or not IOG works for you. Making your charger dumb and scheduling through the car will work (with IOG off). Using Octopus Go will work. Schedule from your charger not connected to IOG will work.

It doesn’t really matter to Octopus if your car is not supported provided your charger is. If you select a car that is not connected when tested and then fails you will have little support.

They don’t have a direct connection to your vehicle or know its state of charge etc. This is how households with more than one ev charge multiple cars.

TLDR it works for many and could work for you and is innovative and cheap. If it doesn’t or you don’t want the risk plump for the standard go tariff or one from the other suppliers and use until the car is supported and IOG stable.

From my own research it seems the Zappi and Ohme models seem to have the least amount of problems but even these have people reporting issues.

Disappointing I know but it’s very new technology and getting multiple third party systems all talking to each other is the stumbling block with one blaming the other. Škoda have not been helpful when challenged citing not their problem as no third party is currently supported.

Hope this helps?

From Octopus:

2.4.1 Intelligent Octopus Go

2.4.1.1 Intelligent Octopus Go is available as both a Variable Rate Tariff and a Fixed Rate Tariff, with your daily standing charge, a quoted day rate per kWh and a quoted night rate (for six hours, from 23:30 to 05:30 - the “off-peak hours”).

2.4.1.2 Intelligent Octopus Go is compatible with our following export tariffs: “Octopus Outgoing Smart Export Guarantee”, “Outgoing Octopus” and “Agile Outgoing Octopus”.

2.4.1.3 The Intelligent Octopus Go tariff is for customers with a battery electric vehicle or plug-in hybrid vehicle that charges primarily at the home that we supply. Any electricity used by the vehicle according to the Intelligent Octopus Go schedule plus any other electricity used in your home during off-peak hours will be charged at the night rate.

2.4.1.4 If we schedule your electric vehicle to charge outside of the off-peak hours, we will apply the night rate for your EV charging and any underlying household usage will be charged in the relevant half hour billing periods.

2.4.1.5 To be eligible for this tariff, you agree to download the Octopus Energy app and register your Low Carbon Technology on the app within 7 days of signing up for the tariff. Failure to register your device within this period will result in your account being moved to the Octopus Go tariff.

2.4.1.6 It is an ongoing requirement to have at least one Low Carbon Technology registered in the app. If at any time you do not have an active authorisation for integration with a supported vehicle or charge point and you have not had such active authorisation for a period of more than 30 days, or there is a material change to your charging set up that is not compatible with IO Go (for example you no longer have the car or charger you used to sign up to Intelligent Octopus Go), you will no longer be eligible for this tariff and we will switch you to one of our fairly priced standard tariffs and you will be billed according to your usage under that tariff.

2.4.1.7 You must record your operating preferences in the Octopus Energy app, for example what time you need your electric vehicle ready in the morning and how much energy you would like to add to your vehicle. We'll take your operating preferences into account first and optimise your energy use around that. If it's not possible to charge your car by the time you specify (for example, because the connector capacity is not sufficient for a full charge or because your preferences are updated on too short notice for a full charge) we'll notify you and try to charge as much as possible in the time available.

2.4.1.8 Intelligent Octopus Go is subject to a fair use policy with a maximum of six hours of managed charging per 24 hours. Should your charging schedule request more than six hours per 24 hours, we reserve the right to charge any incremental usage above six hours at the day rate.

2.4.1.9 By signing up to the Intelligent Octopus Go tariff, you agree to:

  • a) Give us permission to integrate and connect with your Low Carbon Technology using your home wifi, in-built sim card, or other method as agreed between us.

  • b) Give us permission to influence the times of operation of your Low Carbon Technology. We will always strive to operate these assets in line with the preferences you have specified in our app, but this service cannot be guaranteed.

  • c) Us collecting data about your Low Carbon Technology, including but not limited to model, power consumption, operating preferences, any actions you take to operate these assets and how these assets perform. We will use this information to optimise your asset operations, send operating instructions to your Low Carbon Technology, and generate bills.

  • d) Give us exclusive rights to enter contracts for the provision of Demand Response Services with your Low Carbon Technology while you remain on this tariff. By agreeing to these T&Cs terms you authorise Octopus to enter Demand Response Services contracts with your Low Carbon Technology and share relevant data with the relevant Market Operator, including but not limited to your half-hourly consumption data, address and Meter Point Administration Number (MPAN) where necessary.

  • e) Give us the exclusive right to control your Low Carbon Technology to deliver on Demand Response Services when required by such service contracts.

  • f) Not enter your Premises into any third party schemes that enter you into a Demand Response Service while you remain on this tariff. If we become aware that you have joined a third party scheme, we have the right to remove you from Intelligent Octopus Go.

2.4.1.10 We do not guarantee that this tariff will be compatible with your Low Carbon Technology or that your technology will operate in accordance with your preferences. We accept no liability for wear of your Low Carbon Technology, scheduling failure or other electric faults. Our liability to you is as set out in our General Terms and Conditions.

On 05/06/2025 at 12:36, blue_boy said:

I am presuming the standard Octopus GO works which gives 4 hours of off peak rate and not the Intelligent one (7 hours ?) ? We had a Peugeot 2008 and GO worked but not Intelligent GO... same with Zoe before that.... Would be annoying if there was an issue with just charging.

We use Octopus GO as we have neither the car nor charger compatible IOG. We get 5 hrs cheap rate from 00.30 - 05.30. As I understand it, the cheap rate is 1p/kWh more expensive than IOG, so not really significant. If we run the car down to 20%, it takes 2 nights to get it back to 80%, although we can do 40% to 80% in one night. Whether the extra hr from IOG would bring that down to one night, I don't know, but for us, it's not really a problem as we don't need the car every day. I thought IOG was 6hrs rather than 7 13.30 - 0530, but I could be mistaken.

13 hours ago, Bowdie said:

We use Octopus GO as we have neither the car nor charger compatible IOG. We get 5 hrs cheap rate from 00.30 - 05.30. As I understand it, the cheap rate is 1p/kWh more expensive than IOG, so not really significant. If we run the car down to 20%, it takes 2 nights to get it back to 80%, although we can do 40% to 80% in one night. Whether the extra hr from IOG would bring that down to one night, I don't know, but for us, it's not really a problem as we don't need the car every day. I thought IOG was 6hrs rather than 7 13.30 - 0530, but I could be mistaken.

Yes @Bowdie IOG is six hours. One extra advantage to intelligent is if you ask for a full charge early enough in the day they will generally either schedule extra slots in the morning when energy is plentiful or extend the charge past the 05:30 cut off (providing the ready by time allows). They will try their best to give you the charge you requested but obviously not guaranteed, this is why they ask you to plug your car in as much as possible so they can help balance the grid.

Is their a weather/news app on the latest system I can’t find one for the life of me, all I can find is extra ambient lighting

Does anyone know if it’s still possible to get the Drivers Package in the UK for the Sportline 85? It appears to have vanished from the website configurator :(

36 minutes ago, GarfieldTheCat said:

Does anyone know if it’s still possible to get the Drivers Package in the UK for the Sportline 85? It appears to have vanished from the website configurator :(

I just added DCC (aka driver package) to my Sportline 85 Maxx for £650

The other components of the drivers package(adaptive steering etc) were already included in the Maxx / Sportline trim. Ask for DCC 👍😁

Just finished installing a Nextbase 522GW Dashcam (Front and rear). Pretty straightforward if you also get the OBD power cable aswell. Cables run under the rubbers around the door frames, and will tuck behind the roof lining at the windscreen and hatch seal. Excess power cable will tie up behind the OBD socket, and excess rear camera cable will hide in the roof lining at the hatch opening.

Brilliant adapter made by Dashcams.co.uk fits the rear camera to the hatch/roof lining step instead of the rear window. No faffing about trying to get the cable through the rubber between the hatch and roof. (I got the triple pack of adapters as I wasn't sure which one would give the correct position.

I'd recommend the DC02 (camera view shown below), or possibly the DC01 if you want it a bit lower. The DC03 is too short.

Nextbase_rear_camera_view.jpg

34 minutes ago, barrieb said:

Just finished installing a Nextbase 522GW Dashcam (Front and rear). Pretty straightforward if you also get the OBD power cable aswell. Cables run under the rubbers around the door frames, and will tuck behind the roof lining at the windscreen and hatch seal. Excess power cable will tie up behind the OBD socket, and excess rear camera cable will hide in the roof lining at the hatch opening.

Brilliant adapter made by Dashcams.co.uk fits the rear camera to the hatch/roof lining step instead of the rear window. No faffing about trying to get the cable through the rubber between the hatch and roof. (I got the triple pack of adapters as I wasn't sure which one would give the correct position.

I'd recommend the DC02 (camera view shown below), or possibly the DC01 if you want it a bit lower. The DC03 is too short.

Nextbase_rear_camera_view.jpg

That’s a great tip! I have a two camera setup waiting ready for when the new Elroq arrives and getting through the tailgate on any car is always a PIA…

Do you get any vibrations with the rear camera mounted this way?

21 hours ago, Steve153 said:

That’s a great tip! I have a two camera setup waiting ready for when the new Elroq arrives and getting through the tailgate on any car is always a PIA…

Do you get any vibrations with the rear camera mounted this way?

Nope - the roof lining is quite sturdy, and holds the adapter firmly. Also the rubber surround is very grippy. The rear camera has a 5mm sticky pad holding it to the adapter which also would damp any vibrations...

48 minutes ago, barrieb said:

Nope - the roof lining is quite sturdy, and holds the adapter firmly. Also the rubber surround is very grippy. The rear camera has a 5mm sticky pad holding it to the adapter which also would damp any vibrations...

Thanks for replying, I gather the VAG grommets are tough to remove and break easily. I will be ordering a DC02 this afternoon 👍

3 hours ago, Steve153 said:

Thanks for replying, I gather the VAG grommets are tough to remove and break easily. I will be ordering a DC02 this afternoon 👍

Also note: I couldn't remove the triangular cover behind the mirror over the windscreen sensors, but you can slide it down just enough to get a small gap for the cables.

I've just tested the Dash cam out properly and all is well except that it take ages to download anything to my mobile, if it actually decides to connect and not stall during the transfer.

It seems all Dashcams I've had have had this problem, so I'll keep a spare sdcard in the car to swap with the one in it and view/copy what I need on my PC.

3 minutes ago, barrieb said:

Also note: I couldn't remove the triangular cover behind the mirror over the windscreen sensors, but you can slide it down just enough to get a small gap for the cables.

I've just tested the Dash cam out properly and all is well except that it take ages to download anything to my mobile, if it actually decides to connect and not stall during the transfer.

It seems all Dashcams I've had have had this problem, so I'll keep a spare sdcard in the car to swap with the one in it and view/copy what I need on my PC.

Yeah there seems to be a bit of a knack to getting those covers off. I have seen a few YouTube videos and I’ll see how I get on when the car arrives…

How did easy did you find removing the A pillar covers or didn’t you bother? I would want the cable install to not affect the air bags. I suppose similarly with the B pillar air bags and the seat belt covers?

3 minutes ago, Steve153 said:

Yeah there seems to be a bit of a knack to getting those covers off. I have seen a few YouTube videos and I’ll see how I get on when the car arrives…

How did easy did you find removing the A pillar covers or didn’t you bother? I would want the cable install to not affect the air bags. I suppose similarly with the B pillar air bags and the seat belt covers?

I didn't remove any covers so as not to maybe disturb the airbags, I just used a credit card + plastic pry tool to prise them up enough to slip the cables underneath the edges. I couldn't get the join in the cover over the rear seatbelt/window to split enough to get the wire in without crushing it, so I just left it exposed for the bit between the seatbelt and the hatch rubber. It's hardly noticeable and doesn't fowl on the seatbelt or parcel shelf.

On 08/06/2025 at 17:41, GarfieldTheCat said:

Does anyone know if it’s still possible to get the Drivers Package in the UK for the Sportline 85? It appears to have vanished from the website configurator :(

Answered here: https://www.briskoda.net/forums/topic/532833-drivers-pack-where-has-it-gone/

You'll need to try and find a stock car... or upgrade to VRS!

I've charged my new Elroq a few times now, last time in the rain, and I found that the charging port gets quite wet...

Anyway I found this : 5LA054410 , which is a charging port cover made for the Enyaq. It fits perfectly on the Elroq and keeps the rain out while charging with AC. (it isn't designed to be used with a DC charger - but most of the time we charge at home so that isn't a problem.)

1 hour ago, barrieb said:

I've charged my new Elroq a few times now, last time in the rain, and I found that the charging port gets quite wet...

Anyway I found this : 5LA054410 , which is a charging port cover made for the Enyaq. It fits perfectly on the Elroq and keeps the rain out while charging with AC. (it isn't designed to be used with a DC charger - but most of the time we charge at home so that isn't a problem.)

This was recommended by our dealer when we ordered our Elroq. Works especially well in snow ️ £19.17 at the end of April from official Skoda parts at dealership.

Edited by Steve153

  • 2 weeks later...

Had a surprise this morning. Skoda dealer calls to say our new car has arrived and ready for collection tomorrow. Will be something of a rarity as one of the last 85 SportlLine with DCC…. Hoping the Black Magic Pearl Effect looks better in the flesh so to speak 🤞🏻

8 hours ago, blue_boy said:

Had a surprise this morning. Skoda dealer calls to say our new car has arrived and ready for collection tomorrow. Will be something of a rarity as one of the last 85 SportlLine with DCC…. Hoping the Black Magic Pearl Effect looks better in the flesh so to speak 🤞🏻

That's brilliant,I think the black magic pearl is a fantastic colour. They had an Enyaq Sportline sitting in the showroom with 21" wheels. Looked brilliant , I would have gone for that with our vRS but the wife didn't want another black car

Car fine - charging not… cannot get the car to charge at a scheduled time. Will only charge immediately so missing out on Octopus 5 hour cheap electricity at night. Any thoughts ? Thanks

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