Hi, same problem for a month, it worked great, the sound started to stop for a second, could the last update be the cause? I'm going to go to the Skoda dealership to see how it can be fixed, it gets annoying especially when I use maps

2 minutes ago, edy71 said:

Hi, same problem for a month, it worked great, the sound started to stop for a second, could the last update be the cause? I'm going to go to the Skoda dealership to see how it can be fixed, it gets annoying especially when I use maps

Good morning,

It is possible that this is the latest update (which one do you have?). If that is the case, the dealership will not be able to do much to fix it, and unfortunately we will have to wait for the next update. Please write any news here. Thank you.

23 minutes ago, MRSOFT said:

Good morning,

It is possible that this is the latest update (which one do you have?). If that is the case, the dealership will not be able to do much to fix it, and unfortunately we will have to wait for the next update. Please write any news here. Thank you.

27 minutes ago, edy71 said:

Okay, thanks. We’ll stay in touch if there are any updates

Good evening,

I would like to inform you that after speaking several times with my dealership, they are going to replace the 5F infotainment module in order to solve the issue with the audio micro-cutouts, since it happens with all sources (radio, USB, Wi-Fi, Bluetooth, cable, etc.).

It will take a few weeks before they do the replacement, but once I receive the car back and test it, I will let you know the result.

Best regards.

thanks for keeping us posted

6 hours ago, MRSOFT said:

Good evening,

I would like to inform you that after speaking several times with my dealership, they are going to replace the 5F infotainment module in order to solve the issue with the audio micro-cutouts, since it happens with all sources (radio, USB, Wi-Fi, Bluetooth, cable, etc.).

It will take a few weeks before they do the replacement, but once I receive the car back and test it, I will let you know the result.

Best regards.

That's incredibly infuriating that you've had this issue for so long, and are still going to have to wait a while to get it rectified, but I suppose getting an answer and (hopeful) solution finally is good news regardless of a further wait.

Hopefully it sorts out your issue!