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CarPlay not connecting occasionally

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Hi all,

I have a really annoying issue where every so often CarPlay just won’t connect to my phone. Happens with wired connection and with a Bluetooth dongle. I’ve reset the MMI and firmware is up to date. Nothing I do will get it to connect. It will work again next time I drive the car and happens maybe 1 out of 20 times I start the car. It’s absolutely infuriating!

Any ideas?

Cheers

What's the model and year? Depends if you have MIB 2, 2.5 or 3.

This is no connection at all as opposed to connecting and dropping? From memory, I think Wireless Carplay connects via Bluetooth initially and then hands over to Wi-fi. If its failing to connect in the first place, it might be a bluetooth thing. Having said that the BT connection and hand-off might be quicker than noticeable and the wifi card isn't picking it up.

Have you changed the car's wifi SSID? (I changed it to my number plate and that was silly). Or allowed the car to connect to home Wifi? I found doing that meant issues like driving away from home connected to carplay and then dropping the home network and be stranded without an internet connection until the car asks if you want to use the phone's mobile signal etc.

I have MIB3 I have found dropping started with with v330 and v332. It happens momentarily once in a blue moon with the cable - that'll do for me.

I used to get this from time to time. Press and hold the power button on the radio until it restarts and it should connect ok.

And clean the Lightning/USB port on the phone, along with checking the cable’s OK.

Not all cables are the same if Lightning - are you using a genuine cable, or a third party with MFI certification?

I have to do the reset every now and again, and have had to with my Superb, Octavia and Arteon (the least reliable of all 3), so just put it down to a VAG quirk.

I also always wait until Smartlink has booted up before connecting my iPhone, and don’t have it connecting via Bluetooth, wired only.

Edited by CubbyQ

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