Do you mean the different 2.0TSI with all the same vw Audi parts in it? Some people don't have a clue!

Mine does it and I'm happy to join a complaints list or petition or similar.

+1

Our dealers (I'm with Palmers Watford) sadly know a great deal less about our cars than we do!

I won't bore you with my latest tale of woe chez Palmers, but they really don't know their product in any detail!

They do try hard to keep me happy, though, and that's half the battle.

Do you mean the different 2.0TSI with all the same vw Audi parts in it? Some people don't have a clue!

it frustrates me so much that some vw techos make assumptions.

the 147kW (200ps; 197bhp) in the fl octavia rs is the SAME EA888 2.0L Turbo TSI engine (CCZA) as the mk6 golf gti with 155kW (212ps; 208bhp). they both have the same k03 turbo. .....but apparently the vw technician doesn't think so!

the 147kW (200ps; 197bhp) in the fl octavia rs is NOT the same as the EA113 2.0L TFSI engine found in the pre-fl octavia rs; mk5 golf gti; jetta 147.

if the fix was for the 2.0l tfsi engine, then i'd understand - but this is the exact same friggin engine in both cars!! it just so happens that one of them sits inside a skoda body!!

Edited 29 September, 201114 yr by JR RS

+1

Our dealers (I'm with Palmers Watford) sadly know a great deal less about our cars than we do!

I won't bore you with my latest tale of woe chez Palmers, but they really don't know their product in any detail!

They do try hard to keep me happy, though, and that's half the battle.

My dealer in Bristol is awful as well. I wrote my thoughts about them in the dealers network part of this forum. If I was as bad at my day job I would probably be let go.

it frustrates me so much that some vw techos make assumptions.

the 147kW (200ps; 197bhp) in the fl octavia rs is the SAME EA888 2.0L Turbo TSI engine (CCZA) as the mk6 golf gti with 155kW (212ps; 208bhp). they both have the same k03 turbo. .....but apparently the vw technician doesn't think so!

the 147kW (200ps; 197bhp) in the fl octavia rs is NOT the same as the EA113 2.0L TFSI engine found in the pre-fl octavia rs; mk5 golf gti; jetta 147.

if the fix was for the 2.0l tfsi engine, then i'd understand - but this is the exact same friggin engine in both cars!! it just so happens that one of them sits inside a skoda body!!

The TSI engine in the FL vRS and the Mk6 Golf GTI have an IHI turbo so your tech is correct.

The tech is still wrong. They have the same turbo but they are IHI. Vrs and GTI still are same engines.

The tech is still wrong. They have the same turbo but they are IHI. Vrs and GTI still are same engines.

How is the tech wrong he only said they don't have K03's?

As with others on this thread, the technician at the local Skoda dealer told me that the engine in the vRS is not the same as in the Golf GTi. Insofar as the parts numbers for VW cars are different from those of Skoda's this is true - but, as I and others here have pointed out, the EA888 engine is used in several other VAG cars - and the fact that they have different parts numbers is irrelevant.

With regard to further action, I have just sent e-mails to What Car magazine's Helpdesk and the Guardian newspaper's consumer advice team - in the hope that one of them might be published and Skoda are provoked into doing something. If a few others do the same, it will increase the chances of a successful outcome. Making such a fuss that VW had to come up with a fix is what Golf GTi owners did and is, I think, the best approach.

I agree that Trading Standards is another option. Or how about paying for the work to be done and then claiming the money back through the small claims court?

Edited 29 September, 201114 yr by romulus

How is the tech wrong he only said they don't have K03's?

Read above, the tech said 'they dont have the same engine'. They do!

JR RS then put K03 instead of IHI above. Which is also a mistake.

Make sense?

With regard to further action, I have just sent e-mails to What Car magazine's Helpdesk and the Guardian newspaper's consumer advice team - in the hope that one of them might be published and Skoda are provoked into doing something. If a few others do the same, it will increase the chances of a successful outcome. Making such a fuss that VW had to come up with a fix is what Golf GTi owners did and is, I think, the best approach.

I agree that Trading Standards is another option. Or how about paying for the work to be done and then claiming the money back through the small claims court?

Adresses please so we can all get involved. A copy of your letter also if possible so we can slightly modify. Me being lazy actually!

Adresses please so we can all get involved. A copy of your letter also if possible so we can slightly modify. Me being lazy actually!

The e-mail addresses:

[email protected]

[email protected]

My letter:

Dear Helpdesk/consumer champions (delete as applicable),

I own a 2009 Skoda Octavia vRS Limited Edition. A few months ago, I noticed a high-frequency, metallic buzzing noise coming from the engine compartment when the engine is under load at 2000-3000 rpm in the lower gears. I took it to the local dealer, who reported that they couldn't find any problem with the car. So I did some research on the internet and found that this is a common fault with cars which use the VW group's EA888 engine - the Golf GTi, the SEAT Leon FR and the Audi A3 TSi and is caused by a vibrating wastegate actuator rod. There have been so many complaints from Golf GTi owners about this that VW have come up with a cure. This consists of a clip which is fastened onto the actuator rod. But my local dealer says that Skoda have not authorised this fix for the Octavia and, if I want to have it done, I will have to pay for it myself at a cost of more than £100. This was confirmed by an exchange of telephone calls between myself and Skoda UK. I am not prepared to do pay for this modification as it is a design/engineering fault on a car which is still under warranty.

I would be grateful for your advice.

Yours sincerely,

___________________________

(Don't forget to add your telephone number)

Edited 29 September, 201114 yr by romulus

I shall email those myself later.

I may even see if i can get the Ginger Ninja Anne Robinson & Watchdog on the case as they love to name and shame

I shall email those myself later.

I may even see if i can get the Ginger Ninja Anne Robinson & Watchdog on the case as they love to name and shame

Tried Watchdog on the far worse issue of the failing ABS sensors on Octavia's, Golf's, A3's etc and they simply weren't interested (even though there was a facebook page and over 50 people emailed watchdog).

Tried Watchdog on the far worse issue of the failing ABS sensors on Octavia's, Golf's, A3's etc and they simply weren't interested (even though there was a facebook page and over 50 people emailed watchdog).

True, as this is not a safety issue it might not be of interest to Watchdog. But the fact that VAG have recognised that the problem exists and have come up with a fix for the Golf GTi means that Skoda have a very weak case when they refuse to authorise the same modification for the Octavia vRS. So I think it's worth trying as many ways of putting pressure on them as possible .

Edited 29 September, 201114 yr by romulus

Read above, the tech said 'they dont have the same engine'. They do!

JR RS then put K03 instead of IHI above. Which is also a mistake.

Make sense?

i didn't make a mistake:-

"the 2.0 TSI EA888 uses a IHI K03 water-cooled turbocharger incorporated in exhaust manifold.

BorgWarner is used in EA113 2.0 TSI versions."

Any updates on this issue, or Skoda UK acknowledging it at all? Has anyone tried ordering the clip from a UK VW dealer? I will have my car in for service next month and would like to get this sorted, even if I have to supply the clip myself. Have had the noise for 2 years and 14,000 miles, although it doesn't bother me so much these days.

Any updates on this issue, or Skoda UK acknowledging it at all? Has anyone tried ordering the clip from a UK VW dealer? I will have my car in for service next month and would like to get this sorted, even if I have to supply the clip myself. Have had the noise for 2 years and 14,000 miles, although it doesn't bother me so much these days.

After contacting the What Car? HelpDesk, I have just received a reply from Skoda's Press Department. They say that the noise is a characteristic of the engine and so they will not be authorising the fix that VW have offered Golf GTi owners. They also say that no Skoda dealer would carry out the work even if the customer offered to pay for it as it would invalidate the warranty. I am waiting to hear from What Car? whether they are going to run the story in their next issue.

Some good news! A couple of weeks ago, Skoda UK phoned me to say that Faintree Garage in Bridgenorth would fit the VW modification to my car. This was a surprise as they (Skoda UK) had previously said that the factory wouldn't authorise it. I took my car in this afternoon and the part was fitted in 30 minutes. So, thanks to the assistance of David Motton at the WhatCar? Helpdesk, we've got a result since Skoda will be making this modification available to all vRS owners. Apparently, a service bulletin will be issued to this effect and the part will now appear in the Skoda parts inventory. There might be an article about it in next month's issue of WhatCar?

As to whether the modification has worked, I can't say yet, since the noise stopped about a month ago. It seems to be related to either the outside temperature - as it didn't become noticeable till last spring when the weather got warmer and stopped when it got colder a few weeks ago - or a build up of heat in the engine after a long journey which makes the oil/grease around the pivot less viscous and allows the part to vibrate more. I'll probably have to wait until the weather changes again before I can be sure the clip is effective. Or it may be that a build up of rust and dirt, due to the actuator rod's exposed position under the car, had stopped the vibration. Who knows?

Edited 16 November, 201114 yr by romulus

So is this something we are going to need to chase with dealers?

Or will the mention of such a fix (I'll leave it a few weeks before I ask) be enough that they will know what is going on?

Top result. Nice one

So is this something we are going to need to chase with dealers?

Or will the mention of such a fix (I'll leave it a few weeks before I ask) be enough that they will know what is going on?

I'm not sure whether the service bulletin has been issued yet, but Faintree Garage (Bridgenorth) got the part from Skoda and not VW - so Skoda are obviously in a position to respond to requests for the part to be fitted. According to the e-mail received by David Motton at WhatCar?, dealers will be able to fit the part by the beginning of next year, if not immediately.

Edited 17 November, 201114 yr by romulus

I'm not sure whether the service bulletin has been issued yet, but Faintree Garage (Bridgenorth) got the part from Skoda and not VW - so Skoda are obviously in a position to respond to requests for the part to be fitted. According to the e-mail received by David Motton at WhatCar?, dealers will be in a position to fit the part by the beginning of next year, if not immediately.

This is good news indeed! Fine work that man!

This is the one thing that has irritated me about my petrol vRS. Undermines the otherwise quality feel of the car!

I'll be on to my dealer pronto.

Will be interesting to see what they make of this!

This is good news indeed! Fine work that man!

This is the one thing that has irritated me about my petrol vRS. Undermines the otherwise quality feel of the car!

I'll be on to my dealer pronto.

Will be interesting to see what they make of this!

Please let us know how you get on.

If you have good luck I'll give my dealer a call too

And me.

2 things have annoyed me about mine, 1 is that noise, and the other was the squeaking panel at the passenger side of the dash. Sorted the squeek this week with the velcro fix, now hopefully this will make it perfect!

Due a service around January time, so will make sure my dealer knows all about this, if someone will keep us all up to speed, much appreciated!

Steve

That's a good result

I sold my car last month to someone on here, so hopefully they will explore this themselves.