just been to have a look - theres nothing there at all. Were all scratching our heads............

Well i'm now £160 worse off with a quote for £2500 to replace all injector. Car is on its way to skoda now, so tomorrow afternoon I will find out who has to foot that bill. Garage charged me £90 to diagnose the car, something I'd forgotten about and kicked myself for because low & behold they told me exactly what the RAC said - the injectors and/or loom is at fault. Shoulda though about it before I got them to diagnose the car, but at least I know whats at fault!

Edit; has anyone had any feedback on cars with Renaissance, and how that effects cars with injector failure?

Thanks

Any ideas how long I should wait for a reply from skoda. Sent them an email yesterday an was justwondering what average turn around time was on responses. And I'm impatient :-)

a day or two for me and infact they didn't email but phoned my mobile

Edited 17 August, 201114 yr by Ciderspace

Nice one cheers.

@Alpine Man

1. Is there anywhere within stiking distance of Stoke on Trent that can genuinely check & test these injectors quickly? No idea

2. Is it still worth contacting John Fitch at VOSA with my part of the saga?

- Yes, fill in a VOSA form so you have evidence to fall back on and you're also adding to the numbers complaining, we want to make sure VOSA have more than enough cases to get VAG to issue a recall.

3. Is Skoda service the best place to start my complaints rolling?

- VOSA, Skoda Customer Services, and then the dealership

Only one perosn on the Audi forum has received a cheque so far. I was called up and they told me they refuse to refund the whole amount on the basis that Audi could have done the job in less time! How about that eh... THEY fit me with duff parts and then they screw with my refund amount...

Hi guys,

Just an update, the skoda garage have the car and have been 'quite a lot of time' looking into it and have decided it is a problem with the ECU and NOT the injectors or the loom. Apparently the injectors are firing fine. Now they said they got the same fault codes as the garage I took the car to and the RAC...both which say:

04160 - Supply at Voltage A for injector circuit malfunction, short with ground p1040.

08518 - supply voltage for fuel injector group A open circuit short with ground P2146.

The garage I originally took it too were adamant it was a problem with one of the injectors, and quoted me for the work replacing it. RAC man was confident it was one of the injectors as well.

Garage said a new ECU would be £700-800 and is waiting to hear back from Skoda UK for more advice, before asking customer Service about a good will gesture. A good will gesture on an ECU failure is not something I have any hopes for, as this whole issue was started around the injectors.

Can anyone comment, or advise?

maybe it hasnt been anything to do with the injectors all along? the problem is if i had one of these and it stopped i'd automatically assume an injector had gone down with everything i have read

Well all things said & done, my life is ****! :p

I have been speaking to Ben at Shark Performance (he is brilliant - does remaps, after market installs of maxidot/bluetooth etc etc) an awful lot, and he is surprised it is the ECU. I have asked the Skoda garage to take out each injector to test them in turn to see if it changes anything and then ask them to just bill me for the diagnostics performed (3rd diagnostics performed on the car), £180. I then intend to get the car transported (3rd time) to Ben for him to install a new ECU as he can do it not only cheaper then Skoda, but he can update the new ECU with the DPF removal & remap software.

With the ECU failing, it contains my performance remap and the DPf removal software update. A new ECM from Skoda would not include these, so the minute the car is turned on it would detect the DPF missing and instantly drop the car into limp home mode. Skodas only solution to this is to fit a new DPF.... What a mess! lol

edit; gf has taken grievance about the comment about my life being ****, apparently it isn't that bad! :p

Skoda have agreed to replace my injectors and loom pre-emptively ( I haven't had a failure ) and without inspecting the car, and they will pay 100% of the cost

So it seems they are at last sorting the job out

Interestingly, the chap who is co-ordinating the PD170 recall ( if one can call it that ) is Simon Ackroyd who works for SEAT.....

Edited 18 August, 201114 yr by carrock

Point 1 of the VAG agreement with VOSA states that:

1- [VW Group] Will contact you personally to arrange for all your vehicle's remaining injectors to be replaced and ensure you are 100% satisfied.

I think you fall nicely into that category. VOSA should be sending you a letter which notifies you of the current arrangement since you've reported it.

I suggest you bring this point to Skoda's attention to get the rest of them done as they said they would.

Folks, does this also apply to Ireland?

Folks, does this also apply to Ireland?

I think our celtic cousins have been stating that the UK owners get it done and VAGI have to some extent fallen in with the UK

Has anyone at all ever had all the symptoms of the injectors/loom failing (inc both fault codes relating to them), yet it turn out to be a problem with the ECU? Everyone but Skoda seems very skeptical of it being the ECU...yet it is Skoda's call and they say i need a new ECU! :(

My garage originally thought it was the ECU, I don't however know anyone that has needed an ECU replacement due to this fault so far.

Here is an update, I basically had asked whether there would be recall:

======================

To answer your question. Yes VOSA are still in talks with the VW Group.

They currently have in place a process with their Customer care teams where

they will replace all 4 injectors and the loom free of charge for any

customers who are concerned about this issue.

The VW group are currently in the process of preparing a more customer

friendly solution, and therefore they are trying to build sufficient

parts stock to achieve this.

Using the following customer care contact numbers should be able to sort

any issues they may have regarding this concern.

Volkswagen (Tel 0800 0833914)

Audi (Tel 0800 699888)

Seat (Tel 0500 222222)

Skoda (Tel 08457 745745)

======================

@dev1lo

No, not Ireland because there are a few other across different forums who have contacted VAG in Ireland with no results. They are getting the script recital I got when I first raised it... "out of warranty sir, please pay for diagnosis, if it has full dealership service history the dealership may look into a "goodwill gesture"......."

My garage originally thought it was the ECU, I don't however know anyone that has needed an ECU replacement due to this fault so far.

Here is an update, I basically had asked whether there would be recall:

======================

To answer your question. Yes VOSA are still in talks with the VW Group.

They currently have in place a process with their Customer care teams where

they will replace all 4 injectors and the loom free of charge for any

customers who are concerned about this issue.

The VW group are currently in the process of preparing a more customer

friendly solution, and therefore they are trying to build sufficient

parts stock to achieve this.

Using the following customer care contact numbers should be able to sort

any issues they may have regarding this concern.

Volkswagen (Tel 0800 0833914)

Audi (Tel 0800 699888)

Seat (Tel 0500 222222)

Skoda (Tel 08457 745745)

======================

I've been in touch with VOSA about getting my injectors changed as a pre-emptive measure and have had exactly the same response. They actually phoned me as well and asked me to contact Skoda customer services who SHOULD agree to change them FOC.

I'm going to call them this morning so fingers crossed.

EDIT: Contacted Skoda customer services. They have given me a case ref number and are passing my details on to a guy called Simon who deals with "all of the injector cases". Apparently, he will contact me within 48 hrs.

The girl on the other end of the phone said that it wasn't a safety issue though. Something along the lines of, "Your car is safe to drive. If it was a safety issue an immediate recall would've been issued." If i dont get what i want i'll push the fact that it IS a safety issue.

I've been in touch with VOSA about getting my injectors changed as a pre-emptive measure and have had exactly the same response. They actually phoned me as well and asked me to contact Skoda customer services who SHOULD agree to change them FOC.

I'm going to call them this morning so fingers crossed.

EDIT: Contacted Skoda customer services. They have given me a case ref number and are passing my details on to a guy called Simon who deals with "all of the injector cases". Apparently, he will contact me within 48 hrs.

The girl on the other end of the phone said that it wasn't a safety issue though. Something along the lines of, "Your car is safe to drive. If it was a safety issue an immediate recall would've been issued." If i dont get what i want i'll push the fact that it IS a safety issue.

Simon Ackroyd who deals with the injector cases actually works for Seat as I understand it, but he is very helpful. I suspect VAG will be handing Siemens a very large bill........

IMHO this really should be a recall.

I know it looks bad for the VW reputation (that's a joke anyway), but it's a failure and safety should come above pride.

just had call from simon at skoda. Told me to arrange for at to go into farmers skoda in Leicester and the rest of the injectors and loom will be replaced foc. Also he will sort out a refund for the cost of the injector that has already been changed. I won't be popping any corks quite yet but it sounds pretty positive so far.

just had call from simon at skoda. Told me to arrange for at to go into farmers skoda in Leicester and the rest of the injectors and loom will be replaced foc. Also he will sort out a refund for the cost of the injector that has already been changed. I won't be popping any corks quite yet but it sounds pretty positive so far.

Nice one! Simon has just called me also. He said SUK have agreed to change my injectors FOC as a pre-emptive measure (i haven't had a failure YET). Great news, i might actually keep the car now.

EDIT: Skoda Watford are playing up now. They're saying that goodwill will only be shown if an injector has failed previuously and then another one has failed. I think thats an old bulletin, the latest info seems to be that they will replace all four FOC even as a pre-emptive measure as is the case with me.

I've just had a call from Skoda CS too - pre-emptive replacement of all injectors and wiring loom agreed foc - sorted!

I've just had a call from Skoda CS too - pre-emptive replacement of all injectors and wiring loom agreed foc - sorted!

Well done! Have you tried to book it in at your local dealer yet? Mine are playing up (see my last post). I dont think they've got a leg to stand on though as its been approved by Skoda UK.

Thanks! Not yet but they said "xxxx" was aware of the issue and expecting my call

Update on mine. Skoda came back to me last week saying it was the ECU and it would be £950 to replace. Having spoken to Ben @ Shark Performance he was very skeptical of this and told me to go back to them and ask that they test the injectors themselves, instead of stopping at the ECU when it wasnt sending out any instructions to the injectors.

Got a call back from them, and after a morning of scratching heads and testing the injectors they confirmed it was injector number 2 that was causing all the problems...the ECU was fine! Spoke to John Good at Skoda Customer Service who spoke to the Skoda Dealer (who were very apologetic) and confirmed all 4 injectors would be replaced FOC (Skoda paying the bill).

Absolutely over moon with the result, 6 year old car, 92,000 miles and Skoda paying the full bill. I couldnt ask for more!

Update on mine. Skoda came back to me last week saying it was the ECU and it would be £950 to replace. Having spoken to Ben @ Shark Performance he was very skeptical of this and told me to go back to them and ask that they test the injectors themselves, instead of stopping at the ECU when it wasnt sending out any instructions to the injectors.

Got a call back from them, and after a morning of scratching heads and testing the injectors they confirmed it was injector number 2 that was causing all the problems...the ECU was fine! Spoke to John Good at Skoda Customer Service who spoke to the Skoda Dealer (who were very apologetic) and confirmed all 4 injectors would be replaced FOC (Skoda paying the bill).

Absolutely over moon with the result, 6 year old car, 92,000 miles and Skoda paying the full bill. I couldnt ask for more!

Thats a result mate!

We all seem to be getting somewhere. Thanks to jfarhead for getting the ball rolling

Are VAG just trying to avoid bad publicity and a possible recall? They seem to be very willing to help out at the moment which is most unusual!