It is looking good with almost all Members that have issues with high oil consumption having now got a Replacement Engine,

or new Oil Spray Jets fitted, which seems to be resolving their problem.

 

If there are any Members that have had a replacement Twincharger Engine and have not posted here, 

could you please.

Hopefully anyone new coming here that is having problems are getting sorted out by Skoda UK. (& VW, Seat or Audi.)

 

My last post on the subject of Twincharger Oil Consumption.

There is a Pinned Post at the top of the page with some useful Information VXH26 Compiled.

& loads and loads of other threads on Oil, Spark Plugs, Coils or other stuff relevant to the 1.4 TSI / TFSI 132-136kw Twinchargers.

Engine number three went in, in April and not used a drop of oil in 6k miles. It has got the new oil squirters fitted.

Hi,

 

First time poster hoping for some advice.  I bought my MK2 VRS in 2012 as ex demo (had done around 2k miles).  Noticed it was drinking oil, but was told it was normal.  Around Christmas time 2012 had major issues, resulting in being told that the engine has "exploded" - but wasn't given a reason why by the Skoda dealer, just that on rare occasions these things can happen. that engine had done just short of 10k when it exploded.

 

Engine was replaced under warranty and had no further issues until after last service three months ago at an independent garage.  No issues reported on the service itsself, but noticed it started drinking oil again afterwards.   Finally last week on the same road as it went the first time, the second engine has blew up.  Total miles for the car 30k, 20k for engine number 2.

 

From reading the above posts there are clearly issues with the engine - but looking at Warranty info on Skoda's website replacement parts are only covered by a 2 year warranty.  As my second engine went in December 2012 it will be around 2yrs 9 months old - so outside of warranty...

 

Does anyone have any advice as to how I should approach this with the Skoda dealer? 

Welcome to the forum.

 

First thing,

What oil was used at the Service and what Oil Filter was fitted by the Independent ?

 

(Sometimes after a Service the Twinchargers use some Oil, then never again.

Best that people use VW 502 , so 5w 40 Full Synthetic,  not 5w 30 Long Life,  VW 504 00)

 

Too late now on that.

So the Warranty on the Replacement engine will need to be valid from a OEM Filter Used 

and Servicing per Schedule Service / Guidelines.

 

?

What happened this time, was it a Spark Plug that gave up the ghost?

Where is the car now, and what diagnosis has been done to the engine?

 

As to the Replacement Engine and a 2 Year Warranty,

The Replacement Engine is only given a Warranty as long as the cars Original Lasts if Skoda are paying.

Unless you negotiated an Extension.

 

If a Warranty Company or you paid for a Replacement Engine from Skoda / VW then that had a 2 Year Warranty.

 

It looks like you need a solicitor to deal with Skoda UK,

unless you raising a case  with Skoda UK Customer Services and get a Customer Service Manager handling your case, & gets a favourable response,

since they know just how many Original & Replacement Engines have failed.

 

good luck.

george

Welcome to the forum.

 

First thing,

What oil was used at the Service and what Oil Filter was fitted by the Independent ?

 

(Sometimes after a Service the Twinchargers use some Oil, then never again.

Best that people use VW 502 , so 5w 40 Full Synthetic,  not 5w 30 Long Life,  VW 504 00)

 

Too late now on that.

So the Warranty on the Replacement engine will need to be valid from a OEM Filter Used 

and Servicing per Schedule Service / Guidelines.

 

?

What happened this time, was it a Spark Plug that gave up the ghost?

Where is the car now, and what diagnosis has been done to the engine?

 

As to the Replacement Engine and a 2 Year Warranty,

The Replacement Engine is only given a Warranty as long as the cars Original Lasts if Skoda are paying.

Unless you negotiated an Extension.

 

If a Warranty Company or you paid for a Replacement Engine from Skoda / VW then that had a 2 Year Warranty.

 

It looks like you need a solicitor to deal with Skoda UK,

unless you raising a case  with Skoda UK Customer Services and get a Customer Service Manager handling your case, & gets a favourable response,

since they know just how many Original & Replacement Engines have failed.

 

good luck.

george

 

 

Thanks for the quick response.

 

Fairly certain that it was fully synthetic.

 

So, this time, engine management and exhaust lights came on as I accelerated, after which I had v juddery car which I believe was down to cylinders misfiring (basically same symptoms as the first time the engine went).

 

Managed to get it to the independent who did the service.  After diagnosis they said there were four faults all relating to coils - so suggested replacing all four.  Had a call from them today saying that the coils went on, but the car wasn't running right. They stuck a camera in the engine and saw there was damage to one of the cylinders.

 

they reckon that they will need to remove the engine (£600) to confirm but are fairly certain that the engine will need replacing.  I've explained the history and asked them to put everything back for now while I speak to Skoda.

 

When the engine was originally replaced they told me it was done under the "first three years" warranty - and I didn't negotiate an extension or pay for it etc, so that answers that.

 

My independent apparently knows someone at the Skoda dealer where I had the first replacement so he is going to make some enquiries on my behalf - but again im back to thinking that this is a known issue as per 300+ comments on this post, and I'm hoping that VAG don't want any more negative publicity given all this emission stuff in the news....

 

are you aware if many owners have had to go down the solicitor route?

They must keep the 4 Spark Plugs for you.

 

Surely they never fitted 4 new ignition coils before they had removed all 4 Spark Plugs and Inspected and replaced!

 

Some have had to go to a Solicitor to fully get Skoda UK's attention.

Hopefully you will not need to do that.

 

Skoda UK Customer Services hopefully will do the right thing, and get on with arranging a Replacement Engine.

Unlikely to happen with an Independent doing the diagnosis though.

 

I hope they never changed 4 Coils without first inspecting the Spark Plugs.

 

http://revotechnik.com/support/technical/14tsi-twincharger-engine-issues

 

PS

The Head could be taken off and the bores inspected, but do not have them do that,

we know really what the Issue is,

hence this thread.

Replacement Engines.

 

There is also a 'Replacement Engine Replaced' thread.

http://briskoda.net/forums/topic/353149-fabia-mk2-vrs-14tsi-replacement-engines-replaced-how-many

There are actually people that have cars that needed an engine replaced, and that then failed,

and there is a Briskoda member that says the 2nd engine fitted then failed and he had that replaced.

thanks again - ill take a look at the threads above, and report back!

for a Quick read.

Go to the top of the Main Page and the Pinned thread by vxh26,  it covers most of it, 

and who to contact.

Quick update - spoke to Skoda Customer services.  Advised "no comment" on diagnosis from an independent.  Advised me to contact the local dealer direct - no case opened or ref given.

 

Spoke to Local Skoda dealer.  They advised that step one is for them to diagnose (at a cost of £100), then they will come back to me with next steps.  However when i mentioned that this had happened to me/the car before, it was pointed out that due to me going to an independent dealer for my last service, Skoda don't class this as a "full" service history, so it could impact any "non warranty gesture of goodwill".

 

I said I wasn't happy about this as I've never been told that NOT going to a dealer would impact me in this way - the guy responded that in any investigation "They" (meaning Skoda) would ask him the question so it was his duty to tell me...  ive left it that i need to take independent advice on this point - but that i think its a load of nonsense.

 

Taking the car in for diagnosis Monday...

OK,  but they all say that.

 

It will not be a 'Gesture or Goodwill'.  it will be them facing up to the Fundamental Design, Manufacturing and Quality Control Issues of the Original & Replacement engine.

 

Yes you had a Non Official Franchised Dealership Service your car to the Service Schedule / Guidelines using OEM Parts 

and they were a VAT Registered Garage, but that did not contribute to any failure,

 

So the Volkswagen Group & Skoda know well the issues with the Volkswagen Engine Production Line,

and can not just dismiss because they say the Warranty Expired and you used another garage in a EU Free Market.

 

Volkswagen have bigger issues than your engine, 

but Skoda UK do not want an 'Independent Engineers Expert Report' on your engine made public.

they should and likely will do the write thing.

*Easy to get a Experts Report on your engine for not much more than the Dealership Employee says their 

diagnosis and report will cost,

If you are paying them to diagnose the Issue, remember that is your Propery when they do a report, 

to use as you wish when visiting a Solicitor as an example.*

Just get a Solicitors letter to remind them of their Corporate Responsibility if it comes to that.

They know the Failure Rate of the 1,800 CAVE engine Fabia in the UK which is greater than 20%.

Show this to the Solicitor.

http://revotechnik.com/support/technical/14tsi-twincharger-engine-issues

how do i go about getting the "Independent Engineers Expert Report"?

Yellow Pages,

Online Search,

Key words, Vehicle Inspections.  Independent Engineers. Motor Vehicle Engineer Inspections, 

http://vehicle-inspections.co.uk

http://iaea-online.org

Types

 

go to the CAB and raise a case and they contact Trading Standards and they can arrange one.

Some Members have had new engines fitted recently, or are about to have.

Please just post if you are one of those and have not already told us.

(for anyone with ongoing issues there are loads of other threads, and the Pinned Thread by vxh26 at the top of the page.)

About to have engine replaced this Wednesday.  2013 with 22,500 miles. Went in after EPC light flicked on once,  which led to an oil consumption test being carried out. Had a call yesterday to say new engine on order, being fitted Wednesday.

 

Not had any info as to whether the oil consumption has caused the EPC error ( cylinder shut down error ). Will ask a bit more when I go down. 

Not in any way being critical but were you in the habit of checking the oil level?

Did you ever have to top it up?

It seems REALLY odd that a garage would decide to carry out an oil consumption test just on the basis of the EPC light flickering on once.

Hope all works out well for you.

Please vxh26,

this is not a new issue, it has gone on for near 6 years, starting with the Seat Ibiza Twincharger in 2009-10

we know why they do a oil consumption test, because they now know of loss of compression on one cylinder, 

valves burning out, 1 spark plug getting fouled then cooked and possibly burning out.

 

You have still never bought a Twincharger, or even driven one other than a test drive have you,

so why the continuing interest without ever popping the bonnet of a car with a 1.4 TSI Twincharger Engine?

Ah, thanks for clearing that up, don't bother checking the oil, just wait for the EPC light to flicker once

You are a Troll, 

Why this, why that, what difference is it making to you, 

the Dealerships are now fast tracking through the process,  the New Skoda Brand Director needs this issue dead, 

they have a whole new Service Campaign issue comming up fixing thousands of 1.2, 1.6 & 2.0 Euro 5 Engine Diesels.

 

Since hundreds of the few thousand Twinchargers in the UK have had replacement engines already some several, 

they can not have too many more to do now.

If they deal quickly then they can concentrate on the Defeat Device issue, 

and the other Skoda Quality Control issues, Chain Tensioners etc.

Edited 6 February, 201610 yr by GoneOffskiroottoot

No issues with not checking oil here .....Car owned 4 weeks and bought knowing of oil consumption issues with this model. Decided to gamble on it , knowing it had 8 months warranty left and intended on getting it in ASAP if I had any concerns over oil.

 

Checked oil 6 times over the last 4 weeks and didn't actually have an issue with the oil consumption. Might have gone down a little but was planning on getting more evidence on usage before I could make an accurate decision. No idea if the warning light was related to oil but they have found something wrong with the engine.

Hi,

 

Been a while since i posted - Skoda still not accepting responsibility.  Have offered 50% "goodwill but because i hadn't pro-actively been in to complain of excess oil consumption, they are arguing that they couldnt perform the consumption test prior to the second engine going - therfore cant say categorically excess oil caused the damage!!!!

 

Have asked for the final response in writing and intend on going to my solicitor...

To summarise (as I understand it):

• Ex-demo car purchased in 2012 with 2k miles on the clock.
• High oil consumption noticed and advised it was normal.
• December 2012 - engine "exploded" with just under 10k miles on the clock.
• Engine replaced under warranty at Skoda authorised garage.
• June/July 2015 - serviced by non Skoda (Independent) garage.
• September 2015 (33 months after engine replacement) - replacement engine "blew up" after 20k miles (30k in total).
• Engine management and exhaust lights on, car "juddering" but driven to non Skoda garage that carried out the previous service.
• Fault initially diagnosed as four faulty coils which were replaced.
• Camera reveals damage to one cylinder.
• Skoda unwilling to comment on diagnosis from a non Skoda garage.
• Skoda garage offered to investigate at a charge of £100.
• They pointed out that Skoda do not consider this car to have an acceptable "Full Service History".
• Skoda offer 50% "Goodwill" contribution to repair cost.
• Skoda argue that you should not have waited three months to report the recurrence of high oil consumption.

Have you spoken to the Citizen's Advice Bureau - if you can find one still operating?

 

Your warranty has lapsed; you don't have a FSH based on Skoda garages; it does seem that you continued to drive the car for three months despite noticing that it had started drinking oil again.

 

I suspect that merely consulting a solicitor is almost certain to cost you money. Skoda have offered you a 50% "Goodwill" contribution towards repairing your out-of-warranty engine.

 

Good luck

 

A Replacement Engine 'new or refurbished' which was identical to the Original which had Fundamental Design, Manufacturing and Component Quality Control Issues.

Possible running the Same Breather System and Engine Management as the hundreds of engines that had already failed.

 

So a Engine Type that has since been improved due to the failure rate, and even they have needed Upgrades in Oil Spray Jets and still Use Excessive oil in some cases.

 

Goodwill is not enough.

VW built engines from 2009 with Faults, then replaced these,

some cars have now had 3 of these early engines fitted.

Merde arrive!

You gather your information on forums since 2013, 2nd and 3rd hand.

No experience of dealing with VW / Skoda it appears.

An expert on the subject that had never driven the cars or opened the bonnet.

You advice on the CAB seems even to have been gleaned from the Internet.

I thought you were being employed by VW, but even they would be silly to do that, you know about computers,

but nothing about engines or VW it seems. Ps. People buy a Skoda or Volkswagen Product and expect honesty. They have an issue and are told,'they all do that' 'that is normal' 'within tolerances' and eventually SKoda does something. Still never admitting to the Lemons. Customers and buyers have no need to be a cash cow to Skoda Dealers for ever while owning cars with engines that may not last the half schedule service life of the spark plugs. 20,000 miles or less and a factory built engine is shagged. That is in less than 2 fixed annual services often.

Edited 9 February, 201610 yr by GoneOffskiroottoot

<SNIP> People buy a Skoda or Volkswagen Product and expect honesty. They have an issue and are told,'they all do that' 'that is normal' 'within tolerances' and eventually SKoda does something. Still never admitting to the Lemons. Customers and buyers have no need to be a cash cow to Skoda Dealers for ever while owning cars with engines that may not last the half schedule service life of the spark plugs. 20,000 miles or less and a factory built engine is shagged. That is in less than 2 fixed annual services often.

 

Quite so, but perhaps not really relevant.

 

I am not entirely convinced that in a purely legal sense, VAG have been dishonest in relation to the reliability of the Twincharger engine (which is the issue here). Skoda sell cars with a three year warranty, you can purchase an extended warranty. If a mechanical problem occurs (e.g. your engine explodes) during the warranty period, it is entirely reasonable to expect Skoda to rectify it at their cost. Wear and tear items (tyres, brakes, disks, wipers, etc.) will not be covered. If you abuse or modify the car you may well not be covered either.

 

I don't think that Skoda or VAG are significantly different in their attitude here from any other mass market motor manufacturer. VAG had problems with the1.4 Twincharger engine; it was probably a VERY optimistic design. They tried to eliminate the problem, they were not entirely successful, they have dropped the engine for the present.

 

Spouting unsubstantiated conspiracy theories isn't really much help to anyone, is it?