Does anyone know if this issue is present in other mqb platform cars ie Leon, Golf and A3? Is it an issue caused by the larger internal dimensions if the Octavia somehow?

It quite possibly is present on all vehicles. If its an air resonance problem, then some will be more susceptible than others.

Then there is the other noise, which Barnaby and some others have mentioned, of a rumbling noise at therear of the vehicle.

 

One possibility which just came to me. On the German Skoda site, it was noted that the change in shock absorbers worked for some, but not others. Is it possible that people on that site had a mixture of these two faults (some with the resonance, some with the rumbling), but they just assumed they were all talking about the same thing. The change in shocks has solved the rumbling problem, but not the other. Hence why some report the problem sorted, and others saying it wasnt.

 

Admittedly my car isnt the quietest over some surfaces, and one or two roads do produce a sort of rumbling noise. Ive never had it so bad that ive wanted to take it to the dealers though.

I expect a certain batch of shocks does have a problem with them, and perhaps Skoda have realised this.

 

Doesnt really help with theresonance though.

The point is if a customer is clearly and genuinely not happy with their car, I think it should be a lot easier to reject it than it is at present. I mean if you don't like the colour then I guess that's tough, but I mean why should a car be any different to a TV or other expensive electronic item? If you have a fault you can normally get a replacement unit or a refund without fuss. It's not as though the manufacturer / dealer would lose a lot anyway as a car can always be resold at near full price, there are plenty of ex demos or so called "ex management cars". Any car manufacturer that had the foresight to do this would definitely get my vote for starters. You pay a premium price for a product, then you have a right to expect to be able to enjoy it and not hate owning and driving the damn thing.  It disgusts me when the only solution to the problem is to lose money and sell the offending car. VW or any derivative for me -- never again!

The point is if a customer is clearly and genuinely not happy with their car, I think it should be a lot easier to reject it than it is at present. I mean if you don't like the colour then I guess that's tough, but I mean why should a car be any different to a TV or other expensive electronic item? If you have a fault you can normally get a replacement unit or a refund without fuss. It's not as though the manufacturer / dealer would lose a lot anyway as a car can always be resold at near full price, there are plenty of ex demos or so called "ex management cars". Any car manufacturer that had the foresight to do this would definitely get my vote for starters. You pay a premium price for a product, then you have a right to expect to be able to enjoy it and not hate owning and driving the damn thing.  It disgusts me when the only solution to the problem is to lose money and sell the offending car. VW or any derivative for me -- never again!

If there are real faults, then yes, it should be easier to get it fixed, or replaced. Skoda are too reluctant to believe customers, and dealers are too quick at claiming the car has no problems.

The point is if a customer is clearly and genuinely not happy with their car, I think it should be a lot easier to reject it than it is at present. I mean if you don't like the colour then I guess that's tough, but I mean why should a car be any different to a TV or other expensive electronic item? If you have a fault you can normally get a replacement unit or a refund without fuss. It's not as though the manufacturer / dealer would lose a lot anyway as a car can always be resold at near full price, there are plenty of ex demos or so called "ex management cars". Any car manufacturer that had the foresight to do this would definitely get my vote for starters. You pay a premium price for a product, then you have a right to expect to be able to enjoy it and not hate owning and driving the damn thing.  It disgusts me when the only solution to the problem is to lose money and sell the offending car. VW or any derivative for me -- never again!

 

Try buying a house... you get even less consumer protection then.

Try buying a house... you get even less consumer protection then.

Although you do get a 10 year guarantee with a new one, granted it's not always worth the paper it's written on, but then I've not found my Skoda warranty to be much use either.

Although you do get a 10 year guarantee with a new one, granted it's not always worth the paper it's written on, but then I've not found my Skoda warranty to be much use either.

 

The NHBC warranty covers surprisingly little.  You may get a 2 year "warranty" from the house builder, but that's all.

 

What you don't get is any protection from consumer law - it doesn't matter how long your warranty is with most purchases, if you can prove the fault was present when it was made and it is still within what a reasonable person would define as the expected lifetime of the product, then you should be able to get it fixed (I say should, admittedly it's not always that simple).  Cars are covered under these laws.  Houses aren't.

Does anyone know if this issue is present in other mqb platform cars ie Leon, Golf and A3? Is it an issue caused by the larger internal dimensions if the Octavia somehow?

I do. As a matter of fact, after an intensive drive test, I ordered a Seat Leon ST. It's build on the mqb platform but no resonance noise is present. The suspension, even if it is a little hard, it is more refined then Octavia, without any intrusive noises.

I do. As a matter of fact, after an intensive drive test, I ordered a Seat Leon ST. It's build on the mqb platform but no resonance noise is present. The suspension, even if it is a little hard, it is more refined then Octavia, without any intrusive noises.

I felt the same about the Leon's suspension setup. I can't recall hearing any issue, resonance wise on the A3, Golf (driven estate and hatch) or Leon but then I also can't recall hearing anything wrong with the Octavia 1.6tdi dsg, Tdi or TSi vRS! Wondering if I got lucky or I'm just not susceptible to it perhaps.

my VRS TDi does it and im sure its suspension related as the noise/booming changes over differing road surfaces

The new Shock Absorber are listet in Etka.

 

5Q0 513 049 EM will be used for Cars <151PS with sports suspension and will be available end of July 2014

5Q0 513 049 FF will be used for Cars <151PS with normal suspension and will be available end of July 2014

 

The Absobers are the same for Estate and Hatch

Does the suspension booming/rumble sound a bit like a wheel bearing on its way out? My Passat used to sound like the wheel bearings had gone due to the rear suspension causing saw tooth tyre wear. I think the b6 Passat has the same multi link suspension on the back as the vrs cars?

May be completely unrelated but just thought I'd throw it out there in case it helps

With this new shock absorber 5Q0 513 049 FF problem with booming noise will be solved or not?

I checked with my dealer, and at this time it is possible to order 5Q0 513 049 EA.

Edited 27 June, 201411 yr by ski1

Shouldn't the dealer replace this part on their cost? How much is the price for shock absorbers anyway?

Shouldn't the dealer replace this part on their cost? How much is the price for shock absorbers anyway?

Why would dealers replace parts at their cost? Unless you suspect the booming is caused by something the dealers are doing?.....

I meant Skoda, not customers themselves.

I don't think that Skoda will replace it on their cost, but I will replace it on my own. Total cost is around 300€. For your info , one absorber is 110€.

Of course Skoda should replace it at their cost, it's their fault for using unsuitable parts in the production of the car.

One thing confusing me, if Skoda is aware of problem why they are still using faulty shock absorbes even in totally new cars produced in the beginning of July???

For example, my car is produced in second week of May, and production date of absorbes is 25.04.14. and I have the problem. Because of that I not sure if new absorbes will solve problem and for sure Skoda will not accept complaint.

My code: 5Q0 512 013 FQ.

I don't think that Skoda will replace it on their cost, but I will replace it on my own. Total cost is around 300€. For your info , one absorber is 110€.

 

Be sure this will actualy fix the issue before doing so.

I've had my car for two days and I experience this boom... really uncomfortable on the ears :'(

 

Over the next few days I'm going to investigate and see what the results are compared with the things suggested in this thread.

must admit im getting used to it

I've also got 'the boom' and again like others have described if I leave the boot latched but not fully closed the boom stops. I've tried adjusting the boot stops as suggested but this has made no difference.

Obviously various people have reported this to their respective dealers but I can't find a definitive update as to any possible fixes the dealers have come up with. It would be good to have some suggestions before approaching them?

Hi

We have only had our car a few days and we have noticed it. I dont recall noticing it on the test drive, I tried all the fixes in this thread boot latches and spare wheel etc. The only thing that stops it is leaving the boot latched but not closed. I will be fitting some http://www.deadening.co.uk/products/silent-coat-extra-4mm-mat-volume-pack at the weekend see if that helps. If it doesnt I will add a layer of barrier MLV under the boot cover. I will be contacting the dealer aswell either way.

Here in the Netherlands the importer of Skoda tells us that the ear pressure issue is only present in the ?atchback models. They are not aware of this issue with the station/estate/combi (whatever you call it).

How many of you out here are experiencing this problem with your station/estate/combi model? I am trying to convince our importer that Skoda IS aware of this problem.

And are there owners of station/estate/combi models out here that have indeed have parts replaced by Skoda?

Edited 4 July, 201411 yr by jstruijk