Update satnav map data

[Geoffyhil2]

We've owned a 09 Superb Mk 2 from new. It's been a "superb" car, so we've decided to keep it until infinity or beyond! We'd like to update the satnav mapping, as we're getting fed up with being told that we've gone off road and that we should proceed iwth caution. We've had confusing and conflicting advice from both the local dealer from whom we bought the car. and from Skoda UK. Does anyone out there have any experience of having this done, or doing it themselves, using either Skoda or third-party media, that they'd be prepared to share? 

[BriskodaJeff]

Hi Geoff and welcome. There is a thread on this in the ICE part of the boards (I'm on a phone at the moment so can’t post a link). Good luck.

Edited 18 February, 2018 by BriskodaJeff

[derby]

Hi Geoffyhal

A new update 2017/18 will be available in March.   Waiting for Skoda to dispatch it, too dealers. The kick in the head is the price, I have been quoted was £200, Honest!!!!!! 

 

If anybody knows a better price for an update, (not burnt from internet) , Let us all know.       

 

[BriskodaJeff]

Crikey - I don't have the SII any more, but I turned down a dealer update this time last year for £50!

 

ISTR it can be done yourself if you have Columbus (albeit a painful process) but for Amundsen, which I had, it was dealer only. 

[andrehj]

That is not completely true. For the Columbus it is quite easy to do yourself (find an illegal site which hosts the files, download iso, burn a DVD with booktype dvd-rom, insert in Columbus, wait a few hours, done). For the Amundsen it requires a little more knowledge (and a Linux install), but it can also be done. Latest version for the Columbus came out last December. Don't know about the latest version for the Amundsen.

Edited 21 February, 2018 by andrehj

[derby]

Yes that I know that.  I did say (not burnt from the internet)     Anyhow, I have contacted Skoda UK, and explained the differences of price, availability, I am getting from Dealers.  I would not get the updates from the internet guys,  they always say latest update, when in fact I have heard that some of  these are  no better than what is installed.  Plus witch,  you can't  trust that the DVD/CD has any blips on it.  I would rather get a copy from a dealer, then is anything goes wrong, it would be down to them.  Illegal sites are not encouraged.  

Edited 21 February, 2018 by derby

[maul]

I'm probably missing a vital piece of info but can't  you just download map updates from here?

http://updateportal.skoda-auto.com/

[TheRobinK]

1 hour ago, maul said:

I'm probably missing a vital piece of info but can't  you just download map updates from here?

 

It would be great if we could. Unfortunately, that only works for cars on the compatibility list for that update method and the Superb II is not one of them....

 

Compatibility List for Skoda map update download service 

[derby]

No you have made a good valid point.  I did try this, and told me that updates can only be had by a authorised skoda dealer.  So alas, no.  Not a comparable radio.  Or car apparently. A big con rely. 

[maul]

Here is the thread from the other bit of the forum hopefully you can gain the info you want 

Good luck.

 

[Geoffyhil2]

Thank you to everyone who has shared their experiences and given advice. I'm overwhelmed with people's helpfulness and generosity! I'm away from home for a month or so now, but when I'm back I'll get back onto the update project, and I'll share my successes (or failures!) with everyone. Thanks again! 

[DArnold]

I discovered that on my 2016 Superb, the Sat Nav data is directly installed on the in car computer . I wanted to update this in March 2018 for a trip to France so had to buy an SD card to which Skoda Bury St Edmunds down loaded an update. I then uploaded this to the in car infotainment system to find that far from updating , it has seemingly lost existing postcodes that we have previously used and was almost unuseable in France as it did not recognise addresses/postcodes in villages.

 

 

[superbdreams]

@geoffyhil2..you could add your location so someone nearby may offer to loan their update disc

[Geoffyhil2]

Thanks for the suggestion - I was given the recommendation of a shop which provided DVDs compatible with the Columbus satnav in our car. I spoke to then by 'phone, and they were extremely helpful, so I ordered one. The updating process was lengthy but straightforward, and I've found the mapping to be up-to-date, acroos both this country and those parts of Western Europe that we've since visited. The only downside was that the voice used for the instructions is completely different from the original, which took a bit of getting used to, and the pronunciation of Spanish place names is hilarious. In fact, we've occasionally put destinations in just to hear what they sound like!

[Geoffyhil2]

On 12/11/2018 at 09:20, DArnold said:

I discovered that on my 2016 Superb, the Sat Nav data is directly installed on the in car computer . I wanted to update this in March 2018 for a trip to France so had to buy an SD card to which Skoda Bury St Edmunds down loaded an update. I then uploaded this to the in car infotainment system to find that far from updating , it has seemingly lost existing postcodes that we have previously used and was almost unuseable in France as it did not recognise addresses/postcodes in villages.

 

 

Sorry to hear of your difficulty. Surely your dealer has a responsibilty to ensure that the SD card provided is compatible with the firmware and software in your Superb, and should therefore update your system correctly. Have you reported this to the dealer, and what was their response? If they're not helpful, I'd suggest trying Skoda Customer Service. I have found them to be extremely helpful in the past. When we carried out the update (using an independently-produced DVD) on a much older satnav (a Columbus in a 2009 Mk 2) it was a lengthy but straightforward process, and worked perfectly. The only downside is that the pronunciation of foreign place-names is hilarious!   

[octimark]

1 hour ago, Geoffyhil2 said:

Thanks for the suggestion - I was given the recommendation of a shop which provided DVDs compatible with the Columbus satnav in our car.

 

Would you kindly provide the contact details please?

 

Many thanks in advance

 

[DArnold]

2 hours ago, Geoffyhil2 said:

Sorry to hear of your difficulty. Surely your dealer has a responsibilty to ensure that the SD card provided is compatible with the firmware and software in your Superb, and should therefore update your system correctly. Have you reported this to the dealer, and what was their response? If they're not helpful, I'd suggest trying Skoda Customer Service. I have found them to be extremely helpful in the past. When we carried out the update (using an independently-produced DVD) on a much older satnav (a Columbus in a 2009 Mk 2) it was a lengthy but straightforward process, and worked perfectly. The only downside is that the pronunciation of foreign place-names is hilarious!   

Yes, I took the car in last week and they repeated the down load but the problem still exists even to the extent that UK postcodes recognised in the old navigation  data are no longer recognised  in the 2018 update. An example is a major road, Kingsway,  in Bristol. It simply is not in the sat nav database anymore under the name or the postcode. Really frustrating 

 I shall contact the dealer again.

 

[Rustynuts]

On 12/11/2018 at 09:20, DArnold said:

I discovered that on my 2016 Superb, the Sat Nav data is directly installed on the in car computer . I wanted to update this in March 2018 for a trip to France so had to buy an SD card to which Skoda Bury St Edmunds down loaded an update. I then uploaded this to the in car infotainment system to find that far from updating , it has seemingly lost existing postcodes that we have previously used and was almost unuseable in France as it did not recognise addresses/postcodes in villages.

 

 

2016 Superb is a Mk3 while this forum section and topic is related to the Mk2 Superb, so nothing releavant can be found here for you.

[Geoffyhil2]

On 15/11/2018 at 12:24, octimark said:

 

Would you kindly provide the contact details please?

 

Many thanks in advance

 

I obtained the DVD from a retailer called "The SatNaviShop". They have a website (www.satnavishop.co.uk), and, I believe, premises in London. Their website gives an e-mail address for enquiries. They were very helpful whem I first contacted them, which I did because I wanted to be absolutely certain that the DVD I intended to order was appropriate for the Columbus satnav in our Superb Mk 2. After ordering, the DVD arrived quickly, well packaged. The update process was straightforward, but a little protracted, and they helped me successfully load the new mapping database.  We have found the mapping to be right up-to-date in journeys across Spain, and subsequently here in the UK.

I have no connection whatsoever with them other than as a customer satisfied with both the product and the service. I'm sure that if you contact them, they'll advise you on what options you have, and you can make your mind up about them accordingly.

If I can be of any further help, don't hesitate to ask.

[Rustynuts]

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34 minutes ago, Geoffyhil2 said:

I obtained the DVD from a retailer called "I sell counterfeit products". They have a website , and, I believe, premises in London. Their website gives an e-mail address for enquiries. They were very helpful whem I first contacted them, which I did because I wanted to be absolutely certain that the DVD I intended to order was appropriate for the Columbus satnav in our Superb Mk 2. After ordering, the DVD arrived quickly, well packaged. The update process was straightforward, but a little protracted, and they helped me successfully load the new mapping database.  We have found the mapping to be right up-to-date in journeys across Spain, and subsequently here in the UK.

I have no connection whatsoever with them other than as a customer satisfied with both the product and the service. I'm sure that if you contact them, they'll advise you on what options you have, and you can make your mind up about them accordingly.

If I can be of any further help, don't hesitate to ask.

 

The address they give is a company who specialise in setting up small business's anywhere in the UK and thus having a physical address to tie to their business without actually having any premises. Kemp House is the offices of this company, not the address of the person you bought your disc from. He's most likely an individual in a terraced house somewhere in [Birmingham, Manchester, Liverpool, choose any place you like] who downloads cloned maps from the internet, burns them to dvd, and sells them from a website he's set up for a few quid. His day job might be perhaps a plasterer, waiter, pizza delivery, or anything mundane, or maybe a student who supplements his income in this way.

 

You could download the same maps yourself and burn a disc which would function just as the one you paid for, except you'd save yourself £25...