When I picked up my Octavia 245 from day 1 I had the Start Stop Error.  Reading on here I could see it could have been a number of things.

If the message came up I would just switch off the ignition and it would disappear.  Because I always turn it off I wasn't in  a rush to get it sorted but finally got it fixed.

 

The reason for the the error was defect software from the factory and there is a TPI for the fix which provides an update.

 

This apparently effects some of the early 245's but not sure if any other models are on the list.  

 

Mine was registered in October 2017.

 

 

Thanks for sharing, will be helpful to others. Do you have a reference for the TPI? Might help owners with poor or not particularly helpful dealers.

Edited 2 March, 20188 yr by ahenners

Had that come up on mine twice yesterday. Registered beginning of Nov. I'll live with it for now but good to know.

had this come up on mine but just assumed it was cause either the battery need more charge due on not been running long or the engine oil was not up to full working temperature.

 

to be honest I turn mine off the majority of the time so doesn't bother me that much if its not always working.

I agree always turn mine off every journey. It absolutely kills the steering when it stops. I think it's poor. Rather waste a 1 thousandth of a thimble of fuel than use it.

This is exactly what I get with mine registered in Sept. Great if its just software as that should be a quick and easy fix. (Famous last words) 

1 hour ago, juan27 said:

This is exactly what I get with mine registered in Sept. Great if its just software as that should be a quick and easy fix. (Famous last words) 

 

It doesn't  show anything on the diagnostic .  Just tell them there is a TPI for the error.  I have spoke to the service guy for the TPI number so when he gets back to me will post it.

 

I have tested and cant get it to error anymore so as fixed the issue.  Took them an hour to do.

Stop-start error on mine was follwoed by appearance of EPC (Engine Performance Check) then the Exhaust Inspection System light. Dealer couldn’t look at it until 13 March, now the throttle has become flat/inconsistent so I’m taking the car in on Monday and just leaving it there.

 

Don’t know whether it’s a sensor fault of some kind or the electronic throttle. Or worse...

Edited 2 March, 20188 yr by MorrisOx

50 minutes ago, pkoconnor said:

 

It doesn't  show anything on the diagnostic .  Just tell them there is a TPI for the error.  I have spoke to the service guy for the TPI number so when he gets back to me will post it.

 

I have tested and cant get it to error anymore so as fixed the issue.  Took them an hour to do.

 

That explains why there wasn't anything showing on VCDS when I plugged it in to turn off the NVH generator. Would be nice to get a fix as the car is otherwise behaving perfectly after six months.

Yeah mine never worked either (25/08/17) had it in for new pads, discs, exhaust tips so asked them to look at it.

 

Obviously, the service centre I used hadn't seen the TPI as they replaced both the control module & battery.

 

Warranty work hence FOC so, I'm not bothered how they fixed it but, gotta agree now its fixed I remember what a PITA it is.

On 02/03/2018 at 16:28, MorrisOx said:

Stop-start error on mine was follwoed by appearance of EPC (Engine Performance Check) then the Exhaust Inspection System light. Dealer couldn’t look at it until 13 March, now the throttle has become flat/inconsistent so I’m taking the car in on Monday and just leaving it there.

 

Don’t know whether it’s a sensor fault of some kind or the electronic throttle. Or worse...

 

This is exactly the same that mine was doing, I took it into my local independent garage this morning, and they've just phoned to tell me the turbo has gone (Error P334B-00) and it's going to cost over £1700 to replace.  His recommendation was for me to phone the dealer because 'there's a lot of issues' with the 1.4 and the turbo shouldn't have gone at 30,000 miles, I don't know if there is an inherent problem or not with the engine, has anyone else had problems?

 

It was absolutely fine before the snow came, 4 days sitting under 7 inches of snow and now this........

Oh, thanks.  Now got turbo failure to look forward to! I am hoping for the warm weather so that the Stop/Start comes out of hibernation.

5 hours ago, Auldrock said:

 

This is exactly the same that mine was doing, I took it into my local independent garage this morning, and they've just phoned to tell me the turbo has gone (Error P334B-00) and it's going to cost over £1700 to replace.  His recommendation was for me to phone the dealer because 'there's a lot of issues' with the 1.4 and the turbo shouldn't have gone at 30,000 miles, I don't know if there is an inherent problem or not with the engine, has anyone else had problems?

 

It was absolutely fine before the snow came, 4 days sitting under 7 inches of snow and now this........

 

The main cause of the known turbo failure is in fact the electronic servo actuator rod linkage sticking because the tolerances are to tight & the grease was incorrect if applied...

 

Was the car making owl hooting noises when you revved it?..

Mine occasionally has the stop start error. Doesn't bother me in the slightest. However, of the systems I have experienced it's actually not that bad, it's the increased wear potential on mechanical components that bothers me. Which is the case for all stop starts. 

4 hours ago, fabdavrav said:

 

The main cause of the known turbo failure is in fact the electronic servo actuator rod linkage sticking because the tolerances are to tight & the grease was incorrect if applied...

 

Was the car making owl hooting noises when you revved it?..

 

Not in my case. Went for several days after the lights appeared with no change in performance at all. However, during a journey on Friday, it was fine at lower revs but seemed flat/inconsistent further up the rev range or if I kicked down.

 

Left it at the dealer now. Wasn’t due to be seen until next week, but I’ve asked them to look at it as soon as they have a gap & left it there.

Edited 5 March, 20188 yr by MorrisOx

24 minutes ago, MorrisOx said:

 

Not in my case. Went for several days after the lights appeared with no change in performance at all. However, during a journey on Friday, it was fine at lower revs but seemed flat/inconsistent further up the rev range or if I kicked down.

 

Left it at the dealer now. Wasn’t due to be seen until next week, but I’ve asked them to look at it as soon as they have a gap & left it there.

 

Not for me either, it all sounds fine.  Similar experience though, it's not misfiring but that's what it feels like, no power if you kick down.

 

I spoke to Skoda, they said because it's under 5 years old, they might be able to offer a small contribution, but I would need to take it to them for diagnosis before anything was done or discussed - absolutely fair, I have no problem with that.  So I'm taking it in tomorrow morning and leaving it until they can look at it and do a full diagnostic test, then we'll see but at 30k I would hope to get more than a small contribution.

More likely to be the VGT actuator than the Turbo itself. Assuming it has a VGT (Variable Geometry Turbocharger)?

So the dealer has been on the phone, apparently it does need a new turbo.  They have offered 20% contribution for the repair, spoke to Skoda UK and their answer was that because I had a single service in December outside of network (done to full OE specs) they will not be offering any further goodwill.   I've spoken to the independent garage and they are providing a full breakdown of parts used so I can take that forward.

 

It just doesn't seem right, I know that anything mechanical can fail.....but at that age and mileage, surely the turbo should last a 'reasonable' amount of time.....do I need to go sale of goods on them??

 

I have to say the dealer has been great, they have said that if I can get any further help from SUK they would process a refund, so I've just bitten the bullet and am getting it repaired at present.

Just spoken to dealer about mine, which has finally been checked over a week after it went in.

 

They’re saying that it’s the turbo actuator that has failed and it will need to be replaced. Once they’ve done that tomorrow, they will then have to check whether the turbo itself is still ok. If not, that too will have to be replaced. 

 

Very much sounds like a known fault, but in my case at least it’s happened 2 weeks BEFORE the warranty expires...and 2 weeks before I’m due to part-exchange it for a Superb!

 

The car has only done 28k miles and has led a pretty easy life. 

Edited 13 March, 20188 yr by MorrisOx

6 hours ago, MorrisOx said:

Just spoken to dealer about mine, which has finally been checked over a week after it went in.

 

They’re saying that it’s the turbo actuator that has failed and it will need to be replaced. Once they’ve done that tomorrow, they will then have to check whether the turbo itself is still ok. If not, that too will have to be replaced. 

 

Very much sounds like a known fault, but in my case at least it’s happened 2 weeks BEFORE the warranty expires...and 2 weeks before I’m due to part-exchange it for a Superb!

 

The car has only done 28k miles and has led a pretty easy life. 

 

Been thinking about this all evening and pretty unimpressed...just under 3 years old, 28k on the clock, an easy, regular existence and a turbo-related failure. The way it was explained to me it was obvious that it wasn’t the first time they’d seen it and they were going through a well-established procedure.

 

Pretty rotten way for my Octavia to bow out.

6 hours ago, MorrisOx said:

Just spoken to dealer about mine, which has finally been checked over a week after it went in.

 

They’re saying that it’s the turbo actuator that has failed and it will need to be replaced. Once they’ve done that tomorrow, they will then have to check whether the turbo itself is still ok. If not, that too will have to be replaced. 

 

Very much sounds like a known fault, but in my case at least it’s happened 2 weeks BEFORE the warranty expires...and 2 weeks before I’m due to part-exchange it for a Superb!

 

The car has only done 28k miles and has led a pretty easy life. 

 

 

As I stated earlier....Common problem on the 1.4 & many other smaller engines & even bigger engines..

 

However the EA211 turbo actuators are badly designed & I had problems since the first year...there is a solution:-

 

http://www.golfmk7.com/forums/showthread.php?t=28690

 

you first get a rattle usually as the servo rod sticks, then you get more whooshing/owling......then I have seen pictures of the rod snapping and or the servo motor packs up....all the solution is remove & thoroughly clean/polish smooth the contact points & then grease with 1300C Loctite or VW hot bolt paste..

Thanks for that response - massively informative thread, and I even understood some of it!

 

Didn’t notice any whooshing/owl sounds with mine - as mentioned in previous posts, it was a sequence of warning lights, no change in performance for days, then the throttle response going flat.

 

I’ll find out tomorrow whether it is just the actuator assembly (which looks a bit of a lash-up in some of the photos) or the turbo as well. Not that I know what a bust/damaged turbo sounds like, but there were no odd noises when I took it in.

Edited 13 March, 20188 yr by MorrisOx

Today’s update is...there isn’t one. Actually, the only update is that I’m now well hacked-off.

 

The dealer promised to fit the new component today and see whether that sorted it. By 2pm I’d heard nothing, so I rang them. They hadn’t looked at my car and won’t be doing today because a couple of technicians have rung in sick. So they’ve shoved my car to one side and dealt with ther ones that came in today.

 

Only they didn’t bother to ask me if that was ok, just assumed I could do without my car for another day. Not impressed.

Today’s update is that replacing the actuator hasn’t worked.

 

Dealer awaiting approval from Skoda technical to replace the turbo...

 

So that’s less than three years old, an easy life, only 28k miles, and a failed turbocharger.

Getting back to the Stop Start Issue....I've looked at erWin and here are the details:

 

Technical product information

Transaction No.: 2048654/5

Instrument panel indicating start-stop system defect

Release date: 07-Feb-2018

 

Fix is to update software:

 

Original SW version

5G0906259N 0001, 0002

New SW version

5G0906259N 0003

 

 

 

 

Edited 19 March, 20188 yr by juan27