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Aircon warranty issue

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My Octavia Scout is in for some checks tomorrow and is still under warranty, one of the issues is that the aircon isn't cold enough, its cool but not really cold and its slow to get going.

 

Im guessing  it just needs topping up, I mentioned this when booking the car in but the girl on service reception said the warranty doesent cover air con regas/top ups, only faults

 

Iv just looked at my warranty hand book and theres no mention of the aircon not being covered, Im going to show them the warranty book tomorrow and take it from there,

 

I was wondering if anyone else had had air con / warranty issues?

How old is it? You’d like to think that a car less than 3 years old would be able to maintain a closed system without significant loss of refrigerant. You could argue there is a fault there perhaps?

Have you tried the reset option if it has climatronic. 

 

Theres a video on YouTube - two outer buttons - press and hold. 

  • Author

Car was 2 years old this March, thanks I`ll look at the reset option.  

It’s the ac button and one of the vent buttons - told you incorrectly. 

 

Let us know if it sorts it out??

 

Ryan

Edited by Rybu79
Link insert

It recalibrates the flaps in the blower box, the dude there points to the vents.

Do you know if your car uses the newer 1234yf gas?

  • Author
26 minutes ago, brucep said:

Do you know if your car uses the newer 1234yf gas?

No I dont know Iv only had the car a couple of weeks.

 

Dropped the car off this morning, I pointed out that nowhere in the warranty manual does it mention the aircon being wear and tear but they dont want to know saying the car is just over 2 years old and its not covered, Iv told them to to check for faults but not to re gas, they want £49 to regas I can get it cheaper that that if its needed.

 

Not tried the reset option till I see what Skoda come up with, i`ll report back.

 

4 minutes ago, Greenie58 said:

No I dont know Iv only had the car a couple of weeks.

 

Dropped the car off this morning, I pointed out that nowhere in the warranty manual does it mention the aircon being wear and tear but they dont want to know saying the car is just over 2 years old and its not covered, Iv told them to to check for faults but not to re gas, they want £49 to regas I can get it cheaper that that if its needed.

 

Not tried the reset option till I see what Skoda come up with, i`ll report back.

 

If it needs the regas I'd be tempted to get them to do it whilst it's there. Appreciate you might get it cheaper, but you're also trusting the variably inconsistent quality of the likes of ATS, Kwik fit etc. for the sake of saving about £20. Plus the car is already there so you save some time too.

 

If the dealer does regas and it's still not cold enough, you have a greater argument for fault investigation under warranty.

With my Polo they advised me that Aircon servicing was needed every 2 years and I had the same issue as you really not blowing cold air. I paid for a service (as they said it was no gas) and a couple of months later It stopped again they then fixed that free of charge.
 

12 hours ago, wg100 said:

How old is it? You’d like to think that a car less than 3 years old would be able to maintain a closed system without significant loss of refrigerant. You could argue there is a fault there perhaps?

 

Unless the condenser has a hole in it, Stone damage.

27 minutes ago, Auric Goldfinger said:

 

Unless the condenser has a hole in it, Stone damage.

Yes, but then the OP wouldn't be getting any kind of cool air out of the vents as the system would have vented all of the refrigerant.

 

I think you're just going to need to suck it up and pay for the air con to be regassed.

 

Apparently the price of this has increased significantly as the older type gas (R134A) has had a large price increase as stocks are diminishing and HFO-1234yf has always been more expensive.

 

As others have said, I'd let the dealer regas even if they're a bit more expensive as you'll have more leverage if you have issues down the line.

If you're running in eco mode it will be slower to get the temperature down. I think there are some settings to make it stronger.

33 minutes ago, ords said:

If you're running in eco mode it will be slower to get the temperature down. I think there are some settings to make it stronger.

 

I changed my AC profile to Strong the other day and it's much better and seems to cool a lot quicker although I guess at the expense of a few MPG

  • Author

Update, my car has had good look over and has been given a clean bill of health, the A/C did not show any leaks and will need a re gas, as yet I haven't had it done because its not  too bad, as I said earlier its cooling but slow to get going and could be colder compared to other cars Iv had.

 

Iv taken on board the comments about letting Skoda do the re gas and I think you are right pay a bit more  and get it done properly when the time comes.

 

I have now seen some other comments about A/C profile settings.. i`ll need to check that out next as well as the reset.

 

Thanks for the input, its helped :)

  • Author

I have reset the flaps/ fan, checked the A/C profile which is set to low so Iv eliminated everything, re gas it is, thats it I wont bore you with this one anymore but thanks for the input its helped.

 

Dave  

27 minutes ago, Greenie58 said:

I have reset the flaps/ fan, checked the A/C profile which is set to low so Iv eliminated everything, re gas it is, thats it I wont bore you with this one anymore but thanks for the input its helped.

 

Dave  

 

I think the "low" profile is the weakest one, have you got the option to set it to "strong"?

  • Author

I`ll have a look thanks

If it's R1234yf (likely because of its age) then you're going to need a lot more than £49 to refill.

 

Lots of anecdotal evidence that R1234yf is less efficient than R134a. They even have to put in an extra heat exchanger into the system to help boost its performance.

 

EU/US cartel/patent money gives us this ridiculous gas. Not really to do with the environment.

 

 

Edited by xman

On 7/3/2018 at 22:54, KevC_Derby said:

It recalibrates the flaps in the blower box, the dude there points to the vents.

 

So what does that achieve and when should it be done?

 

Ive just had a new compressor and re gas and it was done by a VAG specialist who I have used many times before but dont know if this was done.

Edited by ScoutCJB

A two year old car really shouldn't need regassing unless it has a leak. If it has a leak it shouldn't be regassed until the leak is fixed.

  • Author
3 hours ago, Rodge said:

A two year old car really shouldn't need regassing unless it has a leak. If it has a leak it shouldn't be regassed until the leak is fixed.

That’s what I was thinking but it’s been checked for leaks and it’s fine, I got the courtesy call today asking how satisfied I was,

I said I wasn’t satisfied because the car is still under warranty and nowhere in the warranty handbook does it say that the air con is part of the wear and tear conditions, and asked if they could show me in writing if she could prove me wrong, 

She said she would inform her manager blah blah...I’m not impressed.

4 hours ago, Rodge said:

A two year old car really shouldn't need regassing unless it has a leak. If it has a leak it shouldn't be regassed until the leak is fixed.

 

Agreed but good luck with trying to find a leak of a couple hundred grams of gas over 2 years. Less than 0.5g per day.

 

Regas would not be covered as in the warranty booklet among the exclusions:-

 

> Fluids,  oils  and  coolants  (except  as  part  of  a  valid  repair).

 

And on their website under air-conditioning:-

 

What else should I be doing?
 
Just like any other component on your car, your ŠKODA’s air conditioning needs regular maintenance. ŠKODA UK recommends an air conditioning re-gas service every two years to:
 
  • Maintain the system’s cooling performance
  • Optimise fuel consumption
  • Help prevent costly repairs

 

Edited by xman

The a/c in my 2013 is working perfectly & has not been serviced or re-gassed. It also stands for months at a time which is not supposed to be good for the system as the seals can dry out.

 

My mk2 had the same treatment, sold at 8 yrs old and still working perfectly.

 

Temperature is subjective, so what's not acceptable to you maybe ok for someone else.

22 hours ago, xman said:

 

Agreed but good luck with trying to find a leak of a couple hundred grams of gas over 2 years. Less than 0.5g per day.

 

Regas would not be covered as in the warranty booklet among the exclusions:-

 

> Fluids,  oils  and  coolants  (except  as  part  of  a  valid  repair).

 

And on their website under air-conditioning:-

 

What else should I be doing?
 
Just like any other component on your car, your ŠKODA’s air conditioning needs regular maintenance. ŠKODA UK recommends an air conditioning re-gas service every two years to:
 
  • Maintain the system’s cooling performance
  • Optimise fuel consumption
  • Help prevent costly repairs

 

Fluids,  oils  and  coolants  (except  as  part  of  a  valid  repair). Doesn't say anything about gas, so there maybe an argument  there.

 

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