Took delivery of my first Skoda,  a 2014 Octavia 2.0L automatic supplied by my local Murrays Skoda in Plymouth just serviced and MOT'd by them.

Problem is, the handbrake does not hold when in drive and that's just at tickover when the car creeps forward.

That can't be right, or has the MOT test been changed for automatic cars so the handbrake is irrelevant?

Even more concerning, has my car been properly serviced?

I have booked her in next week for them to look at the handbrake.

Welcome to the forum.

The 'Parking / Emergency' Brake is very relevant.   Skoda Approved Used cars are supposed to have 'Workshop Safety Checks', every sales car is supposed to be fit for purpose, safe to drive.

 

Best talk with the Dealer Principal & the Master Tech & the MOT Examiner at Murrays Skoda in Plymouth.   Do it in writing as well as in person.

Find out where the mistakes have happened and who is responsible.

 

?

Why wait until next week, they can collect the car today and deliver a courtesy car.  They sold an unsafe car if the Parking Brake does not hold the car.

You have no idea if there are other issues.

Be sure to forward your communications to http://skoda.co.uk/about-us/contact-us   Murrays Skoda of Plymouth are an Approved Skoda Repairer.

Actually as it's an automatic, as soon as you release the footbrake, the handbrake is overcome due to increased engine revs. Read the manual. The handbrake will only work properly if the car is in park or neutral.

As things are, you risk destroying the clutch packs. 

1 hour ago, Offski said:

Welcome to the forum.

The 'Parking / Emergency' Brake is very relevant.   Skoda Approved Used cars are supposed to have 'Workshop Safety Checks', every sales car is supposed to be fit for purpose, safe to drive.

 

Best talk with the Dealer Principal & the Master Tech & the MOT Examiner at Murrays Skoda in Plymouth.   Do it in writing as well as in person.

Find out where the mistakes have happened and who is responsible.

 

?

Why wait until next week, they can collect the car today and deliver a courtesy car.  They sold an unsafe car if the Parking Brake does not hold the car.

You have no idea if there are other issues.

Be sure to forward your communications to http://skoda.co.uk/about-us/contact-us   Murrays Skoda of Plymouth are an Approved Skoda Repairer.

It's an automatic, and while you normally give good advice, not in this case I'm afraid.

Sorry i missed that it was only creeping with the car in 'D' or 'S', 

 

If it holds OK in 'N' then really i am wrong.

Tickover and light throttle means different things, tickover i read as stationary. My bad.

 

It is a DSG exactly like my cars, and others and you do not have to rely on 'P'  / Park.    Park is nether a Parking Brake or an Emergency Brake. Just a Pawl holding the car and the Parking Brake also should be applied.

If you want your car in 'N' and DSG's start in N / Neutral the Parking Brake should hold.   If in D or S with no accelerator input it should hold.

 

Cars i drive hold in D or S on the Parking brake as long as not touching the accelerator.

Then there is Hill Hold Assist as well for a few seconds if the driver activates by using the foot brake hard enough so no need for Autohold or hand or E-Brakes.

 

 

Edited 10 September, 20187 yr by Offski

3 hours ago, MoggyTech said:

Actually as it's an automatic, as soon as you release the footbrake, the handbrake is overcome due to increased engine revs. Read the manual. The handbrake will only work properly if the car is in park or neutral.

As things are, you risk destroying the clutch packs. 

I have read the manual, but find no such reference. Could you please advise me of the page and ref no?

Question i have is if u have a dsg why would u want to have the handbrake on whilst in "D"  

 

You are either stopping or going? Need to decide. And as OP mentioned imo you will be puttinf undue wear on clutchpacks in dsg box.   Just leave foot on brake for short stops (traffic lights/junctions)  if stopped in standing traffic you can either put in "N" or "P" and apply handbrake. 

 

 

2 hours ago, Changeman said:

I have read the manual, but find no such reference. Could you please advise me of the page and ref no?

Page 121 of PDF manual "■ When the vehicle is stationery and the engine is running, you need to hold the vehicle with the brake pedal in mode D, S or R. Even when the engine is idling."

Link to owners manual  

http://ws.skoda-auto.com/OwnersManualService/Data/en/Octavia_5E/03-2013/Manual/Octavia/A7_Octavia_OwnersManual.pdf

2 hours ago, Adrian55555 said:

Question i have is if u have a dsg why would u want to have the handbrake on whilst in "D"  

 

You are either stopping or going? Need to decide. And as OP mentioned imo you will be puttinf undue wear on clutchpacks in dsg box.   Just leave foot on brake for short stops (traffic lights/junctions)  if stopped in standing traffic you can either put in "N" or "P" and apply handbrake. 

 

 

Because 

1. The handbrake is a secondary safety device an the MOT requires it to be effective, so why is mine ineffective immediately after a service and an MOT. I may be wrong, but this smacks of shoddy workmanship. However I will refer my concerns to the Driver and Vehicle Standards Agency and see what they say. 

2. What is the difference between using foot brake or handbrake on clutch wear?

3. I don't really want to have to keep using the foot brake or changing to Park when in queues on hills if I don't have to. However I will take further advice on clutch wear.

22 minutes ago, MoggyTech said:

Page 121 of PDF manual "■ When the vehicle is stationery and the engine is running, you need to hold the vehicle with the brake pedal in mode D, S or R. Even when the engine is idling."

Link to owners manual  

http://ws.skoda-auto.com/OwnersManualService/Data/en/Octavia_5E/03-2013/Manual/Octavia/A7_Octavia_OwnersManual.pdf

 

It goes on to say "Even when the engine is idling, the power transmission is never completely interrupted – the vehicle creeps", which I don't read as causing any damage if using the hand brake as that is not mentioned. Other parts of the manual seem to emphasise when not to do things that could cause damage but this just seems to mean that use of the foot brake is necessary to stop creep.

3 minutes ago, Changeman said:

Because 

1. The handbrake is a secondary safety device an the MOT requires it to be effective, so why is mine ineffective immediately after a service and an MOT. I may be wrong, but this smacks of shoddy workmanship. However I will refer my concerns to the Driver and Vehicle Standards Agency and see what they say. 

2. What is the difference between using foot brake or handbrake on clutch wear?

3. I don't really want to have to keep using the foot brake or changing to Park when in queues on hills if I don't have to. However I will take further advice on clutch wear.

The mechatronics unit that controls the auto gearbox, detects when the footbrake is released. It then engages the clutches to enable drive. With the footbrake applied the clutches completely disengage to prevent creep, and clutch wear.

There is no electronic link between the hand brake and auto transmission. The matter is further complicated by the start stop system.

3 minutes ago, Changeman said:

It goes on to say "Even when the engine is idling, the power transmission is never completely interrupted – the vehicle creeps", which I don't read as causing any damage if using the hand brake as that is not mentioned. Other parts of the manual seem to emphasise when not to do things that could cause damage but this just seems to mean that use of the foot brake is necessary to stop creep.

Well you can take this up with the dealer, or DVLA, DOT or who ever you choose. I'm simply trying to tell you how the car was designed, and save you the embarrassment of finding out nothing is wrong. 

Differences with a 2.0 petrol or diesel with a 6 or 7 speed wet clutch DSG and 7 Speed Twin Dry Clutch DSG's (DQ200's) 

Differences with a Mechanical Hand brake or a E-Brake & also Autohold,  but basically principal the same with Parking Brakes and DSG's.

 

There is stuff in the Owners Manuals on stopping on slopes, parking brakes etc.

 

?

To the OP, does the car move if on the flat or an uphill or downhil slope in 'D' if the handbrake is applied and no foot brake applied and just ticking over?

No need for the DVSA,  just ask the MOT Examiner to check the parking brake as you are concerned.  Or any MOT Examiner.

A handbrake should be capable of holding irregardless of whether in Drive. I would have thought the dsg would see the handbrake on signal, the same as when you have footbrake on. Rear disc handbrakes should be capable of locking the wheel at standstill. Find a very steep hill and check the hand brake holds in both directions.

 

I would complain to dealer. Don't feel embarrassed that you value your safety!

Edited 10 September, 20187 yr by xman

There have been plenty vehicles that have run away after been parked, parking brake on and discs cool, brakes let go.

there were even Manufacturers blaming the drivers as they were at fault.

 

So even today with Manuals drivers turn the steering into the kerb, apply the Parking Brake and maybe chock the wheels, 

as people still do in winter, and i do with an automatic in winter when i do not want it in 'P' and the Parking / Hand Brake on if being left in really cold weather for any period of time.

 

I do hate where people leave their bricks at the parking place and not carry them in their boot.

(I was brought up in the North East of Scotland where like elsewhere the sea is at the bottom of the very steep braes.)

Edited 10 September, 20187 yr by Offski

57 minutes ago, Changeman said:

Because 

1. The handbrake is a secondary safety device an the MOT requires it to be effective, so why is mine ineffective immediately after a service and an MOT. I may be wrong, but this smacks of shoddy workmanship. However I will refer my concerns to the Driver and Vehicle Standards Agency and see what they say. 

2. What is the difference between using foot brake or handbrake on clutch wear?

3. I don't really want to have to keep using the foot brake or changing to Park when in queues on hills if I don't have to. However I will take further advice on clutch wear.

I wouldnt personally use the handbrake to hold the car even if the handbrake is working efficiently.  If you were in a manual car when u use the handbrake you arent trying to also use the accelerator..... 

 

As op mentions how the clucthes work. You are causing unnecessary strain on the gearbox, especially if its on hills as you mention.  If you wish to use the handbrake i would put it in Neutral 1st.

 

Hth

 

 

18 minutes ago, xman said:

A handbrake should be capable of holding irregardless of whether in Drive. I would have thought the dsg would see the handbrake on signal, the same as when you have footbrake on. Rear disc handbrakes should be capable of locking the wheel at standstill. Find a very steep hill and check the hand brake holds in both directions.

 

I would complain to dealer. Don't feel embarrassed that you value your safety!

I am more concerned that the MOT and or service may not been properly carried out, in which case I will want to know why.

I will not be embarrassed if I am wrong, but will post the results on this thread with apologies if necessary.

No apologies required, you want to know your car is safe (particularly on a hill)!

 

1 minute ago, Adrian55555 said:

I wouldnt personally use the handbrake to hold the car even if the handbrake is working efficiently.  If you were in a manual car when u use the handbrake you arent trying to also use the accelerator..... 

 

As op mentions how the clucthes work. You are causing unnecessary strain on the gearbox, especially if its on hills as you mention.  If you wish to use the handbrake i would put it in Neutral 1st.

 

Hth

 

 

I quite accept what you are saying, but perhaps I have not explained myself correctly. See my reply above to xman about MOT's and servicing being carried out correctly.

Does the car move when on a slope and the parking brake on, and does it move with the car in D and no accelerator used just holding the car on a slope?

Yeah i understand where you are coming from, get it checked out. Having it in "P" will hold the vehicle fine on a flat or even slight slopes. As transmission is locked.  

The only thing i can think of is when they did the MOT and they cheaked the handbrake efficiency on the rolling road it passed fine but stretched slightly during the test as they do pull on the handbrake quite firmly

1 minute ago, Offski said:

Does the car move when on a slope and the parking brake on, and does it move with the car in D and no accelerator used just holding the car on a slope?

It moves on the flat and on a moderate uphill slope in D with no accelerator and parking brake on. 

P will lock the Drive Wheels, the owners manual will tell you to use the parking brake as well. 

 

But 'P' is about Parking,  nor Driving stopping applying what was called a Hand Brake or parking Brake, but can be a 'Not sitting with rear brake lights on at a junction on a Slope brake.