Usually do servicing myself but with the current car being fairly low mileage still I thought I'd get it done at a dealership every other year to keep an 'official dealer' log in the history. Took it to Heritage in Yeovil today.All good,minor service,brake fluid change and aircon service. Goes back to collect it and service desk chap said all went OK only thing they picked up was that the spare tyre was down to 4mm. I pointed out that it was the original 'optioned' skinny spare tyre and judging by the bobbles on it it has never been used.

 

Got home and looked at the report and it's been noted that the tyres are down to 6mm and 32% worn. They are Michelin PS4's all round and fitted less than 2000 miles ago so I'll take that with a pinch of salt. 🙄

Edited 4 December, 20196 yr by hatchy

Maybe 4mm was the length of the bobbles? 🙄

 

Bless 'em 

 

Gaz

Arnie tried that one on me a while back on a citroen I had. 

Also attempted up selling of brakes and or tyres is pretty common. 

And the motor trade wonders why everyone thinks they're dodgy... 

Edited 4 December, 20196 yr by Gmac983

I would reply that my patience tank was empty and my bull**** tolerance was wearing dangerously thin.

I only use approved service centres as you get less BS & better service from them.

 

2 minutes ago, themanwithnoaim said:

I only use approved service centres as you get less BS & better service from them.

 

What's an approved service centre? Sounds like an oxymoron. 

Are they like the government approved school that I went to? 😉

About as trustworthy as the government also. 

5 minutes ago, Gmac983 said:

 

 

What's an approved service centre? Sounds like an oxymoron. 

Well if you try to book your car in for a service through the Skoda website, you'll find there are dealerships & service centres

 

Simples

 

BTW an oxymoron would be a white coloured Black Edition model

Edited 5 December, 20196 yr by themanwithnoaim

1 minute ago, themanwithnoaim said:

Well if you try to book your car in for a service through the Skoda website, you'll find there are dealerships & service centres

 

Simples

 

🤔 Errr....  Those are the fellows we are talking about, or I was anyway... 

Just don't use Lookers Guildford (Peasmarsh), they try to charge you more than what the price shown on the online booking service shows.

 

How the hell SUK allow them to be a franchised dealership with their antics I really don't know. 

4 minutes ago, TheWanderer said:

Are they like the government approved school that I went to? 😉

You'd probably find the Camberly Service Centre would have de-bugged you car by now, they don't call Aldershot Alder**** for nothing you know, personally hate Garlands

No excuse re: the spare but regarding the PS4's - you don't say what the actual tread depth is.

 

Can't remember where I read about the depth of new tyres, but it wasn't that long ago.  The article said we expect approx 8mm and above on new tyres, but the fact is it's not uncommon to find brand new tyres with 7mm or less. I'm pretty sure Michelin were quoted as one of those manufacturers who actually confirmed some models of their tyres were manufactured with 7mm. If I can find the article I'll post it.

 

As you've only covered 2000 miles on them, you'd expect the tread to be pretty even over all four even on a 2wd. So when they say they're all at 6mm, wouldn't that suggest your tyres weren't much deeper when brand new?   In other words what I'm saying is could the garage have assumed like everyone else the original tread was 8mm or above? But if they had worn to 35%, then on a fwd car, surely the fronts would have less tread on them than the rears?    Jeez , I feel like Morse now ( more like Clouseau )

 

 

 

 

Edited 5 December, 20196 yr by Guest

3 hours ago, Scot5 said:

No excuse re: the spare but regarding the PS4's - you don't say what the actual tread depth is.

 

Can't remember where I read about the depth of new tyres, but it wasn't that long ago.  The article said we expect approx 8mm and above on new tyres, but the fact is it's not uncommon to find brand new tyres with 7mm or less. I'm pretty sure Michelin were quoted as one of those manufacturers who actually confirmed some models of their tyres were manufactured with 7mm. If I can find the article I'll post it.

 

As you've only covered 2000 miles on them, you'd expect the tread to be pretty even over all four even on a 2wd. So when they say they're all at 6mm, wouldn't that suggest your tyres weren't much deeper when brand new?   In other words what I'm saying is could the garage have assumed like everyone else the original tread was 8mm or above? But if they had worn to 35%, then on a fwd car, surely the fronts would have less tread on them than the rears?    Jeez , I feel like Morse now ( more like Clouseau )

 

 

 

 

Mostly correct, new tyres have 7mm of tread so 6mm of tread left after 2000miles on all four is good and even, don'tknow where the 35% thing comes in.

Front tyres on front wheel drive cars will/do wear quicker and rear tyres on rear wheel drive cars are the same.

They've measured all 4 tyres as 6mm across the entire tread so at least the wheel alignment I had done when tyres were fitted is working 

 

Let's say the Michelins were only at 7mm when new,using the guideline to changing tyres at 3mm (law is 1.6mm),if I'm really down to 6mm all round already (hard to believe when as said a 2wd will wear the fronts quicker and no I haven't rotated them yet and who the hell would after just 2k) my maths suggests I'm going to be looking at the tyres being down to 3mm in another 6k. A set of Michelins every 8k miles then.

 

It's typical dealer trying it on. Christ they'd even priced up a replacement 'budget' tyre for the spare-£86. How many poor sods have been suckered in with this crap as I expect it's fairly routine.

It would happen less if Customers that staff were treating like idiots were to contact the Dealer Principal & Skoda UK and say they want the car serviced again free by the Master Tech and an accurate report carried out as the person that did it was working on the wrong car or not paying attention on the job, 

so there can be no trust the job was correctly carried out as far as safety critical items like inspecting steering, suspension and brakes if they go the tyres wrong.

Full diagnostic, road test, health report / inspection carried out, and while at it change the oil and filter again and a cheque for the cost of fuel back and fore and your hourly rate that covers your time wasted.  That should at least be as much as a fitters hourly rate.

Or they can collect the car, drop one off and return yours later.  The spare tyre is the same one as when the service was done.

Edited 6 December, 20196 yr by Roottootemoot

On 04/12/2019 at 16:45, hatchy said:

only thing they picked up was that the spare tyre was down to 4mm. I pointed out that it was the original 'optioned' skinny spare tyre and judging by the bobbles on it it has never been used.

Got home and looked at the report and it's been noted that the tyres are down to 6mm and 32% worn. They are Michelin PS4's all round and fitted less than 2000 miles ago so I'll take that with a pinch of salt. 🙄

 

Whilst it is not unusual to have things exaggerated "brakes only 4mm from the sensor" i.e only worn 2mm and nearly new, I would be surprised if they outright lied. There are a few people out there know their cars.

 

More likely job sheets have been mixed up in the chaos and you have the tick sheet from another car

 

Not right either way but more likely 

If the garage guessed 8mm when new then 6mm is about 1/3 worn (From 8mm - 2mm) 32% does appear exceptionally precise!!!

 

If the tyres had 7mm when new, once used for 2000 miles they will be 6.x mm so if their gauge only has whole mm markings, that is 6mm

If the tyres have 6.anything mm left it would be put as 6 mm not 7 mm.

Tyres can wear faster when they have more tread on them and slower as they wear down.

 

Thanks AG Falco