Has anyone else had a problem with Waze not working on the infotainment system? I have used Waze for three years with no problem but now it only gives the “Using Offline Maps” message and I can’t use route info nor live traffic info. Phone data shows four bars so mobile data isn’t an issue. All other connection between phone and car is fine with music and phone calls working as normal. 

Could try restarting the app &/or phone; if that fails try a reset of the app (or remove and reinstall it).

 

Thanks but I’ve tried both of those to no avail. Removed the app and reinstalled it, and done a hard re-set of the phone. 

Edited 9 August, 20241 yr by Ianrally

Wired or wireless? Android Auto or Apple Carplay.

 

If it's Wireless and Applecar play it's a known issue as when the iphone connects to the cars wifi it will always try and use the cars data. If you don't have a data plan then no online services are available.

If so forget the cars wifi network on the phone.

1 hour ago, Ianrally said:

Thanks but I’ve tried both of those to no avail. Removed the app and reinstalled it, and done a hard re-set of the phone. 

Hmm… damned frustrating!

 

9 minutes ago, logiclee said:

Wired or wireless? Android Auto or Apple Carplay.

 

If it's Wireless and Applecar play it's a known issue as when the iphone connects to the cars wifi it will always try and use the cars data. If you don't have a data plan then no online services are available.

If so forget the cars wifi network on the phone.

Interesting. Mine streams music etc fine (but I don’t use Waze) when on CarPlay, so I guess it is using Bluetooth only. Must remember to check when Mrs Steve gets back…

1 hour ago, logiclee said:

Wired or wireless? Android Auto or Apple Carplay.

 

If it's Wireless and Applecar play it's a known issue as when the iphone connects to the cars wifi it will always try and use the cars data. If you don't have a data plan then no online services are available.

If so forget the cars wifi network on the phone.

Thanks. It’s wireless and CarPlay. I’ll try to ditch the Skoda Wi-Fi on the phone but I suspect the phone will not connect to the car then. I have full free data but as I said earlier over three years of using Waze there has not been a problem until the last few weeks. 

10 minutes ago, Ianrally said:

there has not been a problem until the last few weeks. 

 

Yep an update killed it.

 

Carplay wireless is able to use bluetooth only. If you connect wifi it now tries to use data from the wifi network instead of the phones mobile data.

 

For Android auto it uses the phone data always. The bluetooth connection is used for calls, wifi connection is used for streaming data and music from the phone up to lossless quality.

Edited 9 August, 20241 yr by logiclee

5 minutes ago, logiclee said:

 

Yep an update killed it.

 

Carplay wireless is able to use bluetooth only. If you connect wifi it now tries to use data from the wifi network instead of the phones mobile data.

 

For Android auto it uses the phone data always. The bluetooth connection is used for calls, wifi connection is used for streaming data and music from the phone up to lossless quality.

I’ll just ditch Waze then and use Google Maps. Thanks for the info though. 

Edited 9 August, 20241 yr by Ianrally

13 minutes ago, Ianrally said:

I’ll just ditch Waze then and use Google Maps. Thanks for the info though. 

 

Google Maps will be the same without data. You will only get offline maps and no live traffic.   Just don't connect to the cars wifi,

23 minutes ago, Ianrally said:

I’ll just ditch Waze then and use Google Maps. Thanks for the info though. 

 

Waze is far better than Google Maps, for reporting incidents on the go, I reported 3 Sussex speed traps the other day just by touching the infotainment system screen discreetly, it appeared very quickly on the system. You don't get service like that with Google Maps or warnings of their presence. Waze does get confused around Heathrow/Windsor/Chobham for some bizarre reason, but generally it works perfectly. I wouldn't be without it and it's more upto date with speeds as well. 

35 minutes ago, logiclee said:

 

Google Maps will be the same without data. You will only get offline maps and no live traffic.   Just don't connect to the cars wifi,

 

If you don't have a data plan for the car, could you not make your phone a wifi hotspot and connect the car to the phone instead of the phone to the car?

 

https://support.apple.com/en-mide/111785

7 hours ago, logiclee said:

 

Yep an update killed it.

 

Carplay wireless is able to use bluetooth only. If you connect wifi it now tries to use data from the wifi network instead of the phones mobile data.

 

For Android auto it uses the phone data always. The bluetooth connection is used for calls, wifi connection is used for streaming data and music from the phone up to lossless quality.

 

7 hours ago, Ianrally said:

I’ll just ditch Waze then and use Google Maps. Thanks for the info though. 

lanrally, the solution is there from logiclee. My Superb did the same thing, with an iPhone just forget/delete the cars WiFi network from your phone and everything will work via Bluetooth using your phone data.

11 hours ago, Stonekeeper said:

 

If you don't have a data plan for the car, could you not make your phone a wifi hotspot and connect the car to the phone instead of the phone to the car?

 

https://support.apple.com/en-mide/111785

 

Simple answer is you don't need to. Just don't connect phone to car via wifi and carplay works fine.

Many thanks to you all for the helpful advice, I have it sorted now. I was misunderstanding that I had to turn off wifi on my phone when actually what was meant, was to actually select my Skoda wifi network and then select "Forget this Network" All good now and thank you to everyone.

Yes mine does the same a lot of the time, I go into my iPhone setting and switch off WiFi I then start getting instructions through my iPhone, using 4g I then switch WiFi back on in setting on my phone and live maps in the infotainment works

Edited 31 January, 20251 yr by Jimbobby12

Hi is this the same problem as described below (I posted elsewhere but got no reply).

 

 I have a Skoda kodiaq 2023 and have noticed since the latest update 2025 Jan/feb I am no longer able to access the Skoda navigation at the same time as say google maps or Apple Maps - I have reliably been able to use both at the same time before and this enabled me to get from A to B (if navigation fails in country roads for one navigation then I switch to the other without restarting navigation every time) this has worked before but not now. I have tried inbuilt eSIM on and off and use my Skoda app registered and unregistered (I have tried everything - at some point it worked temporary after update but I done know what I did to get that to happen) and I connect via Apple CarPlay with WiFi On and also tried with a direct wired connection  - please has anyone had an issue like this and how do I rectify so that I can get both to be on at the same time - I have the care connect and infotainment free plan till 25 Feb but I don’t want to pay for the updates of these until I sort this out. Any ideas ?!

43 minutes ago, Photographersforyou said:

Hi is this the same problem as described below (I posted elsewhere but got no reply).

 

 

 I have a Skoda kodiaq 2023 and have noticed since the latest update 2025 Jan/feb I am no longer able to access the Skoda navigation at the same time as say google maps or Apple Maps - I have reliably been able to use both at the same time before and this enabled me to get from A to B (if navigation fails in country roads for one navigation then I switch to the other without restarting navigation every time) this has worked before but not now. I have tried inbuilt eSIM on and off and use my Skoda app registered and unregistered (I have tried everything - at some point it worked temporary after update but I done know what I did to get that to happen) and I connect via Apple CarPlay with WiFi On and also tried with a direct wired connection  - please has anyone had an issue like this and how do I rectify so that I can get both to be on at the same time - I have the care connect and infotainment free plan till 25 Feb but I don’t want to pay for the updates of these until I sort this out. Any ideas ?!

A different issue I reckon.

 

What you describe is the same behaviour I experienced from day one in my mk4 Octavia when using CarPlay; have never thought of it as an issue.

7 hours ago, SteveTheElder said:

A different issue I reckon.

 

What you describe is the same behaviour I experienced from day one in my mk4 Octavia when using CarPlay; have never thought of it as an issue.

Thanks for the reply Steve, unfortunately this only began for me since the latest update - It was never an issue for me before that. Also does eSIM need to be checked as it doesn’t seem to make a difference to the issue, what I have found is that no WiFi and eSIM seems to occasionally allow both Skoda and maps to work when connected directly - only sparingly though. Can I also ask - without any subscriptions does the navigation still work as mine finishes tomorrow.

5 hours ago, Photographersforyou said:

Thanks for the reply Steve, unfortunately this only began for me since the latest update - It was never an issue for me before that. Also does eSIM need to be checked as it doesn’t seem to make a difference to the issue, what I have found is that no WiFi and eSIM seems to occasionally allow both Skoda and maps to work when connected directly - only sparingly though. Can I also ask - without any subscriptions does the navigation still work as mine finishes tomorrow.

I can see the rationale for the Infotainment system only running one SatNav system at a time (to avoid conflicting directions, for example), and I assume that the update to your Kodiak applied the logic already in place in the Octavia. Equally I can see why you might want to switch between the two.

 

In my car, the eSIM is enabled, as is WiFi; I do not have a Cubic data contract/subscription; it just uses the normal Škoda online connectivity and my Care Connect & Infotainment Online subscriptions for map updates, app access etc.

 

My understanding s that the built in SatNav will continue to function without a subscription. However, you won't get any over the air map update, no traffic updates and no 'online routing' (whatever that bit of marketing blurb means). The satnav definitely works standalone - I have been parked up in mobile dead-spots in the wilds of Cumbria and it has happily (and accurately) calculated a route to my next destination.

 

Hopefully that helps answer [some of] your queries.

I use Waze all the time and don’t feel the need to use any other sat nav

2 hours ago, SteveTheElder said:

I can see the rationale for the Infotainment system only running one SatNav system at a time (to avoid conflicting directions, for example), and I assume that the update to your Kodiak applied the logic already in place in the Octavia. Equally I can see why you might want to switch between the two.

 

In my car, the eSIM is enabled, as is WiFi; I do not have a Cubic data contract/subscription; it just uses the normal Škoda online connectivity and my Care Connect & Infotainment Online subscriptions for map updates, app access etc.

 

My understanding s that the built in SatNav will continue to function without a subscription. However, you won't get any over the air map update, no traffic updates and no 'online routing' (whatever that bit of marketing blurb means). The satnav definitely works standalone - I have been parked up in mobile dead-spots in the wilds of Cumbria and it has happily (and accurately) calculated a route to my next destination.

 

Hopefully that helps answer [some of] your queries.

I don’t have the eSIM enabled anymore and I can still get maps - I don’t have a data subscription either, so why do I need the eSIM ON what’s it actually doing without a data subscription?! I repurchased the infotainment £44 today and occasionally I can get both google maps and Skoda maps working together but not all the time. (Been to Cumbria many times and it’s very helpful if I can get both navigations working simultaneously due to drop outs).

The eSIM is used (in the Octavia at least) to sync some user and car data to the Škoda servers - mostly driving data such as mpg, distance and stuff like that which can be seen in the app. Also for parking location and lock status in the app. A data subscription is not needed for that - only need it to turn the car in to a WiFi hotspot for all the devices in the car.

 

1 minute ago, SteveTheElder said:

The eSIM is used (in the Octavia at least) to sync some user and car data to the Škoda servers - mostly driving data such as mpg, distance and stuff like that which can be seen in the app. Also for parking location and lock status in the app. A data subscription is not needed for that - only need it to turn the car in to a WiFi hotspot for all the devices in the car.

 

I have my Skoda app and I can still see mpg,distance etc… and where my car is parked without the eSIM ticked in the Kodiaq. I took eSIM off because it kept doing funny things on my phone like to login and also confused the car/phone as to where it should get mobile service data from, from what I have experienced. Skoda does not make it very clear here.

I do not use any Skoda subscriptions.  Navigation works on the stored maps.  I do not get live traffic data or map updates.  I can download 6 monthly map updates to a memory stick and use that to update the maps.

53 minutes ago, RobL50 said:

I do not use any Skoda subscriptions.  Navigation works on the stored maps.  I do not get live traffic data or map updates.  I can download 6 monthly map updates to a memory stick and use that to update the maps.

Nice, so you can update maps every time there is an update without the e-sim on but not have traffic data or map updates instantly? Can you guide me to where you can check the latest updates are online and is there instructions on how to transfer to the infotainment?