fill the nip out with just the garage/dealerships details and for the name just put service manager. At t he end of the day he is responsible for all that goes on in that deptartment and providing you have proof that it was there then you have nothing to worry about as you have by law given them the required information for the s172 of furnishing details. any probs just pm me.

/\ agreed. i would expect the same treatment wether i owned a Skoda or a BMW, as for a garage doing 39mph in a customers car in a 30mph thats just a **** take. Surely they would have known in a 30 that they had been flashed?? shouldnt they have told you this or was it an almighty cover up?? i would be spitting teeth to be honest

To pick up on the OT part of this thread, when I was in 'The Trade' many yers ago, I was told that a car was the customer's 2nd biggest investment, 1st being house, so treat it & them with respect! Made sense to me.

regardless of what you may think of Skoda, they are a budget brand from VAG.

Agreed, they are on a par with Daewoo/Hyundai/Kia etc, sadly Skoda seem to think they are better all of a sudden and charging stupid prices for cheap cars, if truth be told they are probably producing a far worse product than any of the above.

However, this has no bearing on how you should be treated by a dealer, as has been said, wether your buying a Ferrari or a Skoda, you expect (and should recieve) a basic level of service.

Interesting reading the NIP properly...

I'm obviously the owner/registered keeper, so I get the NIP.

I "have" to provide details or the sky will fall on my head etc... Usual doom and gloom bolox they try to frighten you with.

Question: I have to provide details of "the driver". I can't do this. An organisation isn't a driver. Picky, but essentially correct.J.

Yes the registered keeper thing is annoying. Of course if you went "illegal" and cloned a plate or didn't register it when you bought it then you wouldn't get caught as there are so few traffic police around these days.

As advised earlier check with Pepipoo as they have an NIP Wizard which is free to use, plus an excellent forum with loads of experience of dealing with speeding etc. You have 28 days to return the form so take your time and don't panic into doing anything quickly before getting advice if you are unsure.

See Failure to nominate the driver of a motor vehicle | Mary Monson Solicitors

Possibly name the service manager as that is the person you gave the keys to, i.e. as far as you know they are the "keeper" of the car (note - this is not the same as the Registered Keeper) once they have them.

I would also go and talk to the service manager eye-to-eye and ask WTF is going on. As you have the Section 172 responsibility to try and name the driver go and ask the manager for the driver's details, otherwise name him. See the above link though, all you have to do is prove you tried to the best of your ability to name the driver. As you weren't the keeper at the time all you can do is ask someone who was.

I suspect someone will get a *******ing, take the 3 points and you may be able to get a hefty discount on whatever you have paid or are due for the work done.

As for the other argument, 39 in a 30 is possibly not instant death but it is quite serious. We don't know the conditions or the type of road involved but would you want some clown doing 10 mph over the limit in possibly residential areas ? 30 is a limit for all not just for people who think they know better. :thumbdwn:

Have you had a chance to speak to the garage yet Decron??

Just bear in mind this may be an honest mistake by a tech, who may have not been aware of the speed limit of was trying to find a fault, hopefully they will say sorry and sort it out for you!

Good luck:thumbup:

Agreed, they are on a par with Daewoo/Hyundai/Kia etc, sadly Skoda seem to think they are better all of a sudden and charging stupid prices for cheap cars, if truth be told they are probably producing a far worse product than any of the above.

However, this has no bearing on how you should be treated by a dealer, as has been said, wether your buying a Ferrari or a Skoda, you expect (and should recieve) a basic level of service.

lol you clerly havent been in a Daewoo/Hyundai/Kia recently skoda may be the "budget" end of VAG, but we all know the bits that matter are the same as in the rest of the group. a 2.0tdi 140bhp engine is the same in any of the brands

as someone has said a cars the 2nd biggest investment second only to a house so why does it matter if it cost you 2 grand or 200 grand?

i hope you get a decent answer from the service centre!!

Your attempt here to be obnoxious is quite poor and your examples are weak, and your perception lacks any kind of depth and empathy.

I wouldn't be amused in the slightest, and would expect some kind of goodwill gesture for the hassle involved to get it sorted.

"treated like gods", "budget company" - are you on a different planet or what?

it is not my attempt at being obvoxious, i can be if you really want buddy its simply me being realistic seeing as so many people seem to be having trouble.

and yes i fully believe that skoda is a budget company seeing as they make cars that are cheap, as in for people that don't have lots and lots of money unlike the more prestige brands. looking at the skoda online car thingy the most expensive superb is an L&K 2.8V6 tiptronic and costs£23, 620 before options and with every single optional available it costs £24,730. or an octavia which will max out at £24,960 with all the trimmings.

lets compare this with a mercedes for example :-

the highest list price car with no options is an SL 65 AMG that costs £149,180 before options and £153,625 after options so yes in comparison i'd say tha skoda is a "budget brand"

and why would you expect a full tank of fuel after a service? i can understand the tank of fuel etc once the whole speeding thing has come out as a good will gesture but i wouldn't expect anything simply for getting a service done other than a smile and a hand shake.

lol you clerly havent been in a Daewoo/Hyundai/Kia recently skoda may be the "budget" end of VAG, but we all know the bits that matter are the same as in the rest of the group. a 2.0tdi 140bhp engine is the same in any of the brands

as someone has said a cars the 2nd biggest investment second only to a house so why does it matter if it cost you 2 grand or 200 grand?

i hope you get a decent answer from the service centre!!

Well, actually I have been in both a new Hyundai and a Kia recently, and to be perfectly frank, the build quality and materials put Skoda to shame, So I'd say Skoda were even at the bottom end of the budget brands.

The whole VAG thing is getting rather boring now and is actually not correct, why do you think the engines all have different codes, slightly different spec's and different levels of aftermarket tuning potential? it's because they are not the same.

Agreed, they are on a par with Daewoo/Hyundai/Kia etc, sadly Skoda seem to think they are better all of a sudden and charging stupid prices for cheap cars, if truth be told they are probably producing a far worse product than any of the above.

However, this has no bearing on how you should be treated by a dealer, as has been said, wether your buying a Ferrari or a Skoda, you expect (and should recieve) a basic level of service.

Dear lord. Worst mistake I ever made was allowing my wife to buy a brand new Cheverolet Kalos (Daewoo), it was a washing machine with wheels and the dealer might as well have been Comet. You can't even sell them on after you have realised your error. It was awful in every respect as was the service and the quality of product that Skoda produce even at their worst is better than what she bought.

You are right about the service though.

lets compare this with a mercedes for example :-

the highest list price car with no options is an SL 65 AMG that costs £149,180 before options and £153,625 after options so yes in comparison i'd say tha skoda is a "budget brand"

Hmm, bit of a strange argument, the list price of a Koenigsegg starts at around £420,000 so does that make Merc. a budget brand?

I cannot for the life of me see how ‘Skoda’ is synonymous with ‘Budget’ any more. Kia, Hyundai, Fiat etc yes, but Skoda? No way. Compared to a Merc they are a lower priced, but compared to their peers, Ford Volkswagen Mazda etc etc they are middle of the road. Slightly cheaper than some and slightly more expensive than others.

Skodas are well built cars, with many extras fitted to so called ‘Prestige cars’ available for a slightly discounted price.

Good value for money?…..yes.

Budget?………….not if my understanding of the car market is anything to go by (I have been a car saleswoman, so I am not totally clueless)

Skoda are giving themselves airs in order to carry their market segment with them up the price ladder. i.e. people who bought Skodas when they were a cheap alternative to a VW/Ford/whatever, are now becoming badge snobs, which allows the VAG group to push the prices up on the Skoda range.

They're a mass produced car based on common platforms, using cheap Eastern European labour, which allows them to sell for less than the equivalent from the other factories in the VAG family.

Kia/Daewoo etc. are even cheaper because of the even cheaper cost of labour in Korea. However I'm sure they have the same aspirations as Skoda, and will gradually start to climb the price ladder, once their acceptance becomes more general, outside the very budget conscious sector where they currently sit.

When your car goes in for a service, which includes a road test, you don't expect the garage to magically fill it up with fuel. If it's being used as a take home during a long job, I would expect it to be returned with a similar amount of fuel to that it was taken in with. I agree it would be nice to be consulted, too, especially when the mechanic then breaks the law in it and gets caught.

Twill be interesting to hear what the garage have to say

I remember whilst working at a Nissan dealers, my colleagues would ‘rag the arse’ off brand new cars (their expression for driving customers cars) as they drove them to the petrol station in order to fuel them. When I was charged with selling 350Zs, I refused to let any Salesman touch the keys for one of these new cars, they would have junked them.

When it comes to buying anything, I expect to be treated in a manner that the salesperson would wish to be treated in themselves. This does not mean taking a ‘Jolly’ in my car, getting the lunchtime chips, extended test drives that seem to go past the testers house etc. These types of individuals are taking the Michael and if I employed them, I would have no problem in showing them the door. The Motor trade needs to pick up its ideas if they wish to be taken seriously. Note this does not apply to all Dealers, only the ones that are as my above example.

In our dealership we are only insured to test drive vehicles on a short term drive, if we request the car for a long term drive,ie taking it home we must seek the owners auth..

Thought this was the norm for all garages.

Hmm, bit of a strange argument, the list price of a Koenigsegg starts at around £420,000 so does that make Merc. a budget brand?

his point is that if you were buying a Mercedes/BMW/Jaguar, you would expect a higher level of service than if you were buying a Skoda/Ford/Vauxhall, and your expectations when buying a Koenigsegg would be greater still? but as johnjohnhealy has already pointed out, you would expect a certain level of service/courtesy whatever it is you're buying

In our dealership we are only insured to test drive vehicles on a short term drive, if we request the car for a long term drive,ie taking it home we must seek the owners auth..

Thought this was the norm for all garages.

It is how I wished it was at most Dealers, but there were no hard and fast rules at any Dealer that I came across sadly.

his point is that if you were buying a Mercedes/BMW/Jaguar, you would expect a higher level of service than if you were buying a Skoda/Ford/Vauxhall, and your expectations when buying a Koenigsegg would be greater still? but as johnjohnhealy has already pointed out, you would expect a certain level of service/courtesy whatever it is you're buying

Nope, his point was Skoda are a budget brand and therefore shoddy service is to be expected.

And post number 20 of this thread was my comments on the matter.

The mechanic should be left with a book shaped imprint on his forehead!

Well, actually I have been in both a new Hyundai and a Kia recently, and to be perfectly frank, the build quality and materials put Skoda to shame, So I'd say Skoda were even at the bottom end of the budget brands.

The whole VAG thing is getting rather boring now and is actually not correct, why do you think the engines all have different codes, slightly different spec's and different levels of aftermarket tuning potential? it's because they are not the same.

odd, ive got a hyundai dealer at the end of the road, just been down and had a look. tinny, poorly built and cheap as i would have expected. the kia picanto ive just valued today was worth about as much as a bucket of broken coat hangers! ive also got a chevy/dewoo dealer on site. ive just moved a new lacetti estate for them. my god i thought it was based on the astra from the 80's but its even worse than that!! cheap nasty "leather" orrid gear change, tinny metal work!

if your skoda resembles these then i would go get it checked out!!

and of course the engines have different codes, they need someway of knowing where they are going, but where are they all built? the cars are assembled in cheq, but are the engines, gearboxes etc?

think of it that same way as if you had a courtesy car

If you get flashed, the garage will say it was you, expect you to pay the penalty, and they expect as much fuel in it when it is returned, as was there when you took it.

therefore when they have your car, they should be responsible for any fines etc, and your car should come back with as much fuel in it as was there when they got it.

if your skoda resembles these then i would go get it checked out!!

Dont worry, I got rid of my Superb a year and a half ago thank god.

Seriously, have you sat in a new Hyundai Coupe or i30? there is no way you could say they were not better quality than any Skoda. you have a point with Daewoo, but since chevrolet introduced new models they are much better.

Try a new Kia Cee'd too, fantastic car, wipes the floor with the new Fabia and 7 year warranty says alot more about their confidence in it than Skoda have in anything.

and of course the engines have different codes, they need someway of knowing where they are going, but where are they all built? the cars are assembled in cheq, but are the engines, gearboxes etc?

Yes they may be built at the same plant (not actually sure) but they are not built to the same spec. (different components)

Dont worry, I got rid of my Superb a year and a half ago thank god.

Seriously, have you sat in a new Hyundai Coupe or i30? there is no way you could say they were not better quality than any Skoda. you have a point with Daewoo, but since chevrolet introduced new models they are much better.

Try a new Kia Cee'd too, fantastic car, wipes the floor with the new Fabia and 7 year warranty says alot more about their confidence in it than Skoda have in anything.

Yes they may be built at the same plant (not actually sure) but they are not built to the same spec. (different components)

You’re not related to Welshy by any chance are you?

You’re not related to Welshy by any chance are you?

Am I wrong?

I dont think so, I'm just not one of those people who thinks that because they own a car, it must be the best thing on the planet.