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kodiaqsportline

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Everything posted by kodiaqsportline

  1. I think I know what you mean but your wording is a tad confusing. Are you saying the garage are complaining about the car you traded in rather than the sunroof on the karoq you now have? If yes then I'm stunned. Is this a franchised Skoda dealer or a large car supermarket type of outfit? Legally they don't have a leg to stand on. Just as you should have inspected the karoq for damage prior to driving off their forecourt, they should have inspected the car they bought for damage prior to signing the purchase agreement. If I were in your position, I would say to the garage that the sunroof was perfect when you handed the car over to them and I'd leave it at that. I would not get drawn into saying anything else. If they wanted to make anything more of it, I'd suggest they contact their legal department as I'm willing to swear under oath in court of law that the sunroof was in perfect working condition when I sold the car to them therefore any damage must have occurred after the sale. However it's never a great idea to be clever. The sunroof definitely wasn't damaged when you handed the car over to them? The reason I say that is they may your car on CCTV when it arrived where the damage could clearly be seen.
  2. In theory you should always go thru your insurance where you pay the excess for the claim to proceed. If the claim turns out to be non-fault then your insurance should refund that money. ( they then claim it off the 3rd party blah, blah blah - but that's not your concern ). I've been in a few situations where the 3rd party have offered to repair the damage without involving the insurance. That of course could void your insurance and in theory, it's illegal, but the reality is it's sometimesit's the best solution for everyone. It only applies to very minor damage tho ( you forfeit any guarantee ). In my experience, if the repair is below the excess then it's benefitial not to go thru insurance because even if it's a non-fault claim, there are pitfalls. When searching for insurance, you normally have to disclose any claim, fault or not, up to 5yr after the accident. I've played around with the systems over the years and obtained two quotes - one declaring the non-fault claim, and one ignoring it. ( obviously always declared it when acually taking out insurance ). I have never seen a rise in the policy cost because of a non-fault claim, but what I have seen is some insurers excluding you from obtaining a quote. Not sure if it's still the case, but Esure used to be one of those who'd say 'sorry, cannot obtain a quote' even if it was only a non-fault claim. So potantially you could be loosing out on a cheaper quote in the following 5 years from the date of the accident by declaring a non-fault accident. I agree, it's wrong, but there are so many other things wrong with insurance in general. Hope that helps.
  3. To stop water getting thru? Tar is permeable, it's designed to let water thru. We'd have to swap our cars for boats if it didn't It's NOT a quick job, and that's the whole problem. They need to take time to prepare the area before repairing it, then the repair would last longer. But they don't. They just come along, throw in tar ( or use that road sweeper looking truck with a hose that pours rather than sucks on rough surfaced B roads ) give it a couple of taps to flatten it out and it's done. They just filled in some holes on our road today - must have been about 7 or 8 repairs to do - took them barely 30 mins. I was half thinking of phoning the council and booking them to visit in November to repair their repairs. Think of it like going to the dentist. If you go to the dentist for a filling, she'll remove the old filling, she'll then remove the decay, clean the area and then refill the hole. Amalgam fillings do the job perfectly well but pay her extra, and she'll fill it with composite ( white filling ) and it's hard to tell there's been a repair. Now if it was the council doing your teeth, they'd just slap tar on top of the existing broken filling and feck the decay. That's why we're a nation full of roads not fit for purpose. And rotten teeth ! I've always has 6 monthly dental checks for as long as I can remember, but all of a sudden, my teeth and gums are so good, apparently I don't have to see my dentist for a whole year. Of course this has nothing whatsoever to do with recent NHS Dental reform up here in Scotland. The truth is our nations teeth are going to decline, just like those potholes because we can no longer afford to do the job properly.
  4. 😲 Looks like the parcel shelf won't sit flat? Doesn't a raised shelf block the view thru the rear window?
  5. You should have kept that one back for April Fools day John. It'd have been a cracker. The car was fit for purpose, the road surface wasn't. Hope the claim goes thru but the pesimist in me says the council were unable to repair the road due to the dangerous conditions in recent days. " The weather has caused issues on almost every road in our district and we're doing the very best we can to repair them as fast as we can, but obviously we do everything at once". ( use legal term - Act of God ).
  6. I used to think fixed was a condition but yes, when you take out a servcie plan, the expiry date is such that it allows for variable servicing ( max 2yr ). Perhaps when you purchase the car new, the deal lasts only for the 1st two years and then it changes. Who knows? it's VW group afterall, it'll be something else that's been lost in translation. The only thing I did manage to find out thru experience, was that a car that's been set for a specific service regime can be changed at a later date. So you can go from fixed to variable and vice-versa.
  7. Even I'm confused by that one ! The simple answer Zilla is that Skodas current advice is, the cambelt doesn't need change every 5yr. Seems be recommended at 100,000 miles, so either car is fine on that point. Does that mean having a warranty is now all the more important? For me personally, yes, but everyone will have their own opinion on risk. it's a very good point, but I'm one of those meticulous owners and my car failed the MOT despite my best attempts to make sure it passed 1st time. My car not only went for a specific brake check the week before, but had a service a couple of days prior to the MOT. I was informed by both parties my car would likely need new discs and pads before it's next MOT but everything should be fine for the one the following week. Nope - It failed it's MOT. It's only when they put it on a rolling road that they found excessive 'wobble' if you like. Brake inspections are just that, they inspect the brakes, they don't put them thru the MOT brake test. If that hadn't of happened to me I too would have come to the same conclusion as you and thought the owner didn't care or was scrimping.
  8. That's a new one on me. Have you tried a long press the right hand steering wheel scroll button? ( I'm just guessing )
  9. It's hard to tell as there's no comprehensive description but at a quick glance, the differences are: std seats vs full leather seats in the red car, normal cruise control vs adaptive cruise control spare wheel included vs the text says inflation kit ( but there's no photo ) The blue car also has front mudflaps and that heavy duty load cover for the boot ( these are very good quality ) therefore it's likely to have been specified with the protection pack which means that in addition to the velour mats you get as standard, it should also have come with four rubber mats ( which again were very good quality compared to the stuff you get on later cars ) when new. It says it comes with 1yr infotainment online. I haven't a clue but at an educated guess, I thought that would only apply if the car was sold via a Skoda dealer. So it may well be they've just cut n paste the specifications from elsewhere. I could be wrong tho. They say it has a winter pack and mention the heated screen and the heated seats but make no mention of a heated steering wheel. The red car defo has a heated steering wheel. Not sure if that was part of the winter pack on 2019 cars.
  10. Looking at other similar cars I don't think their price is unreasonable for a main dealer but as far as I can make out but Heartys are only a used car dealer which makes it a tad expensive given the mileage. That said the market is still recovering from Covid and iprices are all over the place. Selling prices are low whilst forecourt prices remain high, so if the car has been on their books for 18mths then my guess is there may be very little room for negotiation, unless of course they just want rid of it. Ask for £500 off perhaps? Will they include an extended warranty? ( something they can pass any potential profit on hence reducing the cars price for not a lot of money ). The SE-L comes with a variable boot floor. The pics have it in it's lowest position - make sure it can fold up to it's highest postion ( creating a level boot floor ) and that it isn't broken. Pay particular attention to the leather - make sure there are no tears. And make sure everything works - that might take a while as there are several extras. The text says the car comes with personalisation. I can't quite make out from the photos, but if it does then make sure the car comes with three keys rather than two. I think I can just see the top of the third key behind their green ID tag on the keyring, but best check. That car clearly has adaptive cruise control rather than just ordinary cruise control as per their specs. Make sure it works 100%. Same with the heated windscreen. The car looks to also have the heated steering wheel - make sure it works. ( it could be a long test drive ). If the car was ex-fleet then the interior may show signs of neglect in places but at least the service history should be intact. My concerns? Both my Octavia and Karoq came with full leather and both were very well looked after. When I sell my cars, they're almost perfect, not far off showroom condition. That said I'm the first to admit that the leather Skoda uses isn't the best quality / fitment. Within a few thousand miles, the leather on both cars had a tendancy to sag / looks a little loose - looks like it needs stretching. The side bolsters on leather seats are man-made leather, as is the leather on normal SEL alcantara/leather seats. Even within a few thousand miles you'll start seeing creasing, it's unavoildable. I know it's only a picture, but those seats do not look four years / 50,000 miles old - they look almost brand new to me. It's defo worth looking for signs of wear around the cabin. It's one of those weird situations where if it's too good to be true... especially from an ex-fleet car. As I say my car was an April 2017 car which I bought it for £18,000 and sold August 2020 for £13k direct to a Skoda dealer, a price which I was very happy with compared to other offers I received at the time. They put it up for sale at £16k which I thought that was a bit cheeky ( it was one of the most expensive Octavias advertised on Skoda used cars ) and expected it to be sitting there for ages. Don't know what it actually sold for but it sat on their forecourt for no more than a week. You say the above car has been sitting around for 18mth? I find that hard to believe, especially given the extras. Their sales team can't be very good at their job if it's true They say the car has autodimming door mirrors. I was under the impression autodimming rear door mirrors could only be specified on SE-L if another option was selected - it may have been electric seats, Of course that was back in 2017, the 2019 specs may well have changed by then. Someone with a model of that era would be able to confirm. If it does come with those autodimming mirrors, pay attention that they're working correctly because it's a part of the car that's prone to accident damage and they're expensive to replace. In normal daylight they should look like they're tinted, but the view is clear. A damaged one may not show signs of cracks, but the view won't be clear. Hope that helps.
  11. Hi Zilla. I thought a 2019 Mk3 would have the 1.5tsi engine rather than the 1.4tsi Is this the car you're interested in? https://www.autotrader.co.uk/car-details/202205035281763 If it is then I had a near identical spec 2017 car ( 1.4tsi ) in silver with a similar list of factory extras therefore I see no reason why it should have been sitting around for ages unsold if in that condition. If that is the car then I've a few comments from looking at those pics.
  12. If it's short town runs then anyone with common sense would advice you to forget all about diesel, especially on that age of car. Car prices are all over the place and none of us know what condition those cars are in. You can easily check if the prices are compeditive or not by looking at autotrader or Skoda's used car website - remeber those are the sticker prices tho. What I suggest you do is put the details of the car you're interested in into a car auction site like WeBuyAnyCars.com ( there are others - WBAC.com in my experience give the lowest price ) and get a price for it. That's what the car is worth. It should be no more that about £3000 less than a main dealer's forecourt sticker price. If it is then my advice would be to walk away. Depreciation after 3yr? That's a difficult one because the car was launched in 2017 which is only only 2 year earlier. The way I'd work it out is look on autotrader for a similar 2017 car, add 20k to the mileage of the car you're interested in buying, and then get a price for the 2017 car from the same auction site. The value of a 2019 car less the value of a 2017 car should give you about as accurate a 2yr depreciation figure as get from anyone.
  13. May well be a price increase, dunno. But make sure they haven't sneaked in some added option that you didn't request, such as alloy wheel insurance or paint protection etc. Toyota dealer tried that on with me in August - luckily I noticed the finance docs they'd emailed for me to countersign didn't tally with the original order. "We add that in as standard now as nearly all of our customers ask for it " came his reply ! Guess I must look stupid.
  14. As per others - if you want advice then say what your typical journeys are. Can't give advice based on no info. Is the gearbox manual or DSG? If it's an older car then my advice would be to look relatively local. Check autotrader and other UK dealer prices to give you some negotiating power, but it'd be best buying local as you may need to return to the seller. The other slight concern with that 1.5tsi SE is it's a 69 plate with 8000 miles. Such low mileage can produce more problems that an car that's been driven regularly. Unless it's been sitting around doing nothing for long periods of time ( which is bad for reliability ) then it's likely the car has lived a life of short journeys. Again, that's not good so make sure it's been serviced every year rather than on a variable service interval. Defo pay specific attention to the brakes. I would have expected a 4yr old 8000mile car with an electronic handbrake to have at least had it's rear discs and pads changed by now. If not it's likely they need doing soon. The deisel may well have been a company car on variable service programme. Different story if it's a relativey new car but my advice is that in general, if you have no need for a diesel then avoid buying a four year old one with 39,000 miles on the clock. Any savings you do make from mpg could easily be swallowed up by insurance. Get a quote for each car as I'd expect a 2.0tdi to command a noticible premium over a 1.5tsi.
  15. Same in the first year or so I had my car. It was only some folk in Russia who said they could download via the USB and were advising using a specific USB formatted in a specific way and had to be inserted for a certain length of time etc. It did sound a tad 'clock and dagger' or desperation if I'm being honest. I never had much confindence in that solution. I then used a USB which had an LED which flashed when the stick was being accesssed. The stick would be recognised, the update woud be initiated, that light would then flash for about 20secs and that was it. The USB wasn't being accessed. To me it seemed as iif the headunit was accessing the drive looking for a specific piece of information but couldn't find it. I initially though it was something to do with the information on the USB. Some months later I was driving up the M6 to Scotland when the sat nav all of a sudden started directing me over the Irish sea toward Belfast. I mentioned this to my local dealer and it was they who told me about this directive they had from Skoda. In effect a recall, but only if owners reported a problem ( which IMO is just stupid ). Anyway I left the car with them overnight, received it next day, thought I'd try that USB thing again and it worked no problem. The USB was now being continually accessed by the infotainment unit. There's someone on here who provides links to software that updates the system. I don't know if that's the same process as the garage did, but all I can say is I was told it was only the dealer who could update the system. Dunno. All I can say is the update the garage did worked for me. As per above, the OTA update whilst driving is only a recent addition. The only issue left with my system these days is if I've switched the system off whilst it's been connected to AndroidAuto, then on occasion when I start it up again, the system can't see my phone. Even if I press 'ignore phone' it keeps coming back with that phone connection error message. If I chose radio or USB or whatever else, the error message about connecting to phone still appears and the only way to get around it is to reboot my phone. There's obviously a handshaking issue between the system and my phone - but there's no consistancy to it. That said, I've never been in any car where Andoid Auto has worked 100% all of the time but that's technology for you.
  16. Which makes me wonder if it's still running the old software version. Best ask your garage to check if your car was one of thoise subject to a recall. ( The recall only went as far as the dealer i.e. they would only inform you when you visited the garage or if the infotainment was acting up. )
  17. Sorry, haven't been back to this thread since my last update in December. I can't say for the Karoq, but the MIB3 Columbus system in my 2020 Kodiaq had bugs ( not just mine, they all did ! ) where amongst other things, the USB wouldn't recognise the software. Skoda know about this but have not issued a recall, rather they wait until the car is next in the garage. I'm just wondering if your car has had that update applied? I was told it would take 5-6hr to complete - the garage did it. Basically they flash the current software and install new software from scratch. i.e. it's not just a patch. Anyway, after the car was returned, all those little peculiarities with my Columbas system disappeared. I was at last able to use the USB to download software from the portal.
  18. There have only been a couple of OTA updates since I posted the above reply but as promised... Just to confirm, you can now press 'Update now' whilst driving, and the update will take place in the background.
  19. Finally remembered to take pic of that new screen when an OTA update is ready. You can now select "Update now" and the software will download whilst your driving.
  20. The default is cars come with a repair kit as standard. Space saver kit was a factory optional extra. You can also buy the same kit from Skoda aftermarket. You can also buy a 3rd party kit or buy a used wheel from places like Ebay. The only recall my 2019 car had was to check the sunroof drainage. Early cars had an issue where the drains could block - for those cars they'd fit the newer part that didn't block so easily. Standard alloy wheels were 18" but some may have chosen to upgrad to 19". Sometime in 2020, those 19" wheels became std. I think most on this forum would advise against 19" wheels on a Karoq. hope that helps
  21. Spares wheels are pretty much universal but the spare isn't your problem, it's the hub. General rule is Small car = smaller hub. Your Octavia spare would fit Karoq, Kodiaq, Superb etc The Kamiq will also fit Fabia, Scala etc. Just make sure your next car is a Rapid or something - problem solved
  22. I don't know the answer ( can take an educated guess tho ) but if someone doesn't read the T&C and simply assumes, then they have no room for complaint. A little story which echos of the above: I bought a new Volvo V50 when they first appeared in the UK. A few days later travelled from Scotland to Manchester where the car came up with a fault saying do not drive. Long story short, Volvo assistance ( the AA ) supplied me with a rental car and the AA returned the car to Scotland on a low loader. They contracted out a local recovery firm to return the car. We went round the car with a fine tooth comb noting everything - and I mean everything. There was a hair line scratch on an alloy that I never saw until it was pointed out to me that got noted down. We signed the damage sheet and the car was handed over. Four days later I received a call to say the car was ready to collect. When I saw the car I noticed the rear wheel arch had a big bash in it so went to back in to the dealership. ( Arnold Clark - say no more! ) "We don't know anything about it." "Well what about the damage report when you accepted the car?" "We didn't do a damage report. We didn't actually accept the car, we didn't even know about it, we just turned up for work and there it was, parked next to the barrier". The keys were posted thru the letter box, not even a note. We called Volvo and they told us the story." The damage was such it looked like a crow bar had been used to release the straps that held the wheel on to the low loader. Looks like they tried to prise the strap loose, the bar slipped and it hit up and underneath the wheel arch. So I contacted the delivery firm... "We delivered the car at 4am" "err, what about the damage report? When collecting the car we did a comprehensive damage report then signed an agreement, so I expect the same when you hand the car over?" "There was nobody there so we did the report ourselves" "You did the report yourself !! Nobody to confirm it? 4am on a foul February morning in Scotland... How could anyone conduct a damage report in the dark in high wind and pi55hing rain?" "It was probably vandals" "Vandals? Vandals break windows and damage doors and steel things from inside the car, are you telling me the vandal bend down on his knee with a crow bar and hit underneath the wheel arch? The car was YOUR property, YOU had an obligation to make sure it was handed over properly in the same state you received it?" "Best contact a lawyer" came the reply! If that guy was standing opposite me, I'd probably have punched him at that stage. So I first contacted Volvo assistance. They said it was between me and the the AA. "But my contract is with you". Ended up contacting the AA, they didn't want to know either. So I contacted the legal assistance arm of my insurer and their advice was it would be too expensive to take the company to court, in a case where they thought I'd loose !!! I simply can't believe it. I could have taken them to court myself but same scenario, it's an expensive game if you loose; it's much easier paying £100 excess. The one thing I learned from that experience is never to take out legal assistance on my insurance because they're not interested unless the case is 100% win and there's money in it for themselves. If it's that obvious then I don't need anyone to act on my behalf. So in summary, if the garage want to play the 'computer says no' game, then basically you're stuffed. You can take all the advice in the world but even if that advice is you'll 'probably' win, that means there's a chance you may not. That JLR garage? Under normal circumstances it'd be a public relations disaster for JLR to tell those claimants to feck off, but their typical clientel are so stupid, they'd still buy a JLR product without hesitation. Those owners have been shafted IMO yet I bet most of them will go straight back out and buy another JLR product because it makes them feel superior. ****s. They'll probably have to leave their next car at a dealership when it break down. No wonder folk are having trouble finding insurers who'll insure their Range Rover.
  23. Best taking advice from someone with practical experience of the Kamiq, but the armchair expert in me says that the bolt pattern on the Octavia will be 5 x112mm whereas the Kamiq has a 5 x110mm pattern. So it ain't going to fit. I'm sure someone may or may not confirm that.
  24. I agree, it's a new door. But even if you did find a Kodiaq door in that colour, with the car being 4years old, would the colour match? A door respray isn't going to add that much on to the repair bill. The trim is also damaged so that'll have to be replaced / repainted in any case. I assume it's a 'fault' claim hence you're choosing not to involve the insurance?
  25. I'm really confused. What does any of the above have to do with people joining or leaving the forum? Shouldn't this be in the the Karoq or tyres section?

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