Hi Guys ,

Just received my Spanking new Skoda Yeti monte carlo after a 4 month wait for it today.

Was about to put on an aftermarket boot sill protector only to notice brown rust looking spots on the bumper lip (see pics)

On closer inspection these are all over the bumper and most of the plastic painted parts on the whole car, Metal parts are not affected.

The colour is Moon white and i have been in touch with the lease company who have told me to get a quote from my local bodyshop and the supplying dealer will pay for the repair.

My question is what the hell is Skoda doing to release the car from the factory in this state?? I am really cheesed off with it especially as i have waited so long for it to arrive,,,seems like they rushed it through on a friday afternoon job.

Not impressed so far.

Anyone else ever had a problem like this?

Having been responsible for warranty claims at one of the largest VAG dealer groups in the distant past I feel that you may be miscalling Skoda.

 

It appears to be industrial contamination i.e. airborne pollutants. As an example, a vehicle parked close to railway sidings and the particles in the air from the brake blocks on the carriages.

 

Or, more simply the sap from a tree can cause problems but you would not think that to be the manufacturer's responsibility. All create paint damage but not the responsibility of the manufacturer (any make).

 

Not the manufacturer's fault - any Skoda dealership should be able to identify the culprit. Pound to a penny it is an external influence from the atmosphere.

 

Bill 

Edited 3 February, 20179 yr by lawnmowerman
Additional comment...

I've got to agree with lawnmowerman as it's not an ex-factory problem. IronX or one of the similar products will soon sort you out.

 

 

9 minutes ago, lawnmowerman said:

 

It appears to be industrial contamination i.e. airborne pollutants. As an example, a vehicle parked close to railway sidings and the particles in the air from the brake blocks on the carriages.

 

Or, more simply the sap from a tree can cause problems but you would not think that to be the manufacturer's responsibility. All create paint damage but not the responsibility of the manufacturer (any make).

 

Not the manufacturer's fault - any Skoda dealership should be able to identify the culprit. Pound to a penny it is an external influence from the atmosphere.

 

Bill 

Thanks for your reply

Is there any explanation for it only to be on the plastic parts and not the metal??

Surely if it was in the atmosphere then it would be all over the car.

Car was built 2nd week January this year and has only covered 150 miles.

 

4 minutes ago, Snollo said:

Thanks for your reply

Is there any explanation for it only to be on the plastic parts and not the metal??

Surely if it was in the atmosphere then it would be all over the car.

Car was built 2nd week January this year and has only covered 150 miles.

 

 

Different materials react differently to a particular contaminant. The temperature of the painted surface differs between materials e.g. metal v. plastics.

 

I remember when independent body shops started to do specials e.g. all white - metal body, plastic bumpers etc. The same paint out of the gun would end up with a different shade depending on the material. Those days are behind us now, but the different surfaces have different porosity factors and this influences the level of contamination that adheres to the surface. 

 

Just one of those things - you have been unlucky.

 

I take it the car was delivered to you and not collected from a garage?

 

Bill 

Yep delivered,

 

When you say "you have been unlucky" do you think that the problem is mine to deal with or do you think it should be sorted by the supplying company?

 

Thanks for your help.

Snollo - On closer inspection these are all over the bumper and most of the plastic painted parts on the whole car, Metal parts are not affected.

Lawnmowerman - airborne pollutants

 

Before my Yeti, I had a silver Espace. Throughout the winter, a near neighbour had a coal and log fire burning and my Espace paintwork needed regular cleaning from pin head sized sticky black smuts. They wouldn't just wash off in the rain. However, the smuts never stuck to any of the sunroof, windscreen or window glass. 

I also remember the issue of railway brake contaminants with a franchise whose new car compound backed onto the London to Brighton mainline, south of Purley. It was in the local paper when I lived nearby. 

1 minute ago, Snollo said:

Yep delivered,

 

When you say "you have been unlucky" do you think that the problem is mine to deal with or do you think it should be sorted by the supplying company?

 

Thanks for your help.

 

If you are confident that the contamination did not occur in your tenure (have you had the car somewhere that this could have happened?) and that it must have been present when delivered then it is not your responsibility.

 

However, your lease company seem upfront to shoulder the burden. Having said that I doubt if it would take much effort to resolve. I would be surprised (astonished) if it needed repainting. 

 

Bill 

Following up on the 'contamination' possibility, it looks just like the white polyester coated window cill next to my garage door where I stupidly used my angle grinder near the window. The steel particle grindings coming off the disc hit the paint and being red hot embed themselves in the surface. You don't see anything for a few days until the metal spots go rusty and stain. If you look at a particle under a magnifier and try scratching it off, is it loose on the plastic surface or embedded in it? if it is what I suspect it will be near impossible to remove. If you test a brown spec with something like Jenolite rust treatment and the spec turns pink to black, then it is definitely steel particles.

 

I would be surprised if the Skoda factory were using grinding machines near their cars during assembly. Once out of the controlled factory environment, the cars are stored in lots, travel on transporters, ships and could have been in a place near to grinding work.

 

If the finish was just dirty with those spots and they clean off is one thing, but if they are 'embedded' I would not accept the car if I was paying for it. The problem with grinding specs is you can appear to clean them off but they stay embedded and the stains come back.

Others have said the cause of this, railway brake material. Lots of manufacturers are "suffering" from it and there is little that can be done to stop it. Funnily enough white seems to be the most affected colour.

Worth adding that when the car comes from the factory much of it is covered in white cling film.  This would possibly explain why the whole car isn't affected.  As it's a lease car, if it won't clean off, I wouldn't accept a respray and insist on a replacement.

10 hours ago, Snollo said:

Hi Guys ,

Just received my Spanking new Skoda Yeti monte carlo after a 4 month wait for it today.

Was about to put on an aftermarket boot sill protector only to notice brown rust looking spots on the bumper lip (see pics)

On closer inspection these are all over the bumper and most of the plastic painted parts on the whole car, Metal parts are not affected.

The colour is Moon white and i have been in touch with the lease company who have told me to get a quote from my local bodyshop and the supplying dealer will pay for the repair.

My question is what the hell is Skoda doing to release the car from the factory in this state?? I am really cheesed off with it especially as i have waited so long for it to arrive,,,seems like they rushed it through on a friday afternoon job.

Not impressed so far.

Anyone else ever had a problem like this?

I had this all over my plastic back door, caused by someone using a grinder on steel,

it had carried on the wind and was still hot enough to stick to my door!

I got the same thing i parked at work (Metal fabrication)  across the road from the extractor which is on the roof and the grinding dust particles rested on the car after a couple of days rust dots the same as yours. They were hard to get off as they stuck to the paint. I never park in the same place   

Only had it an hour then was about to put a plastic clear bumper protector on it and noticed the specks,

they wont rub off and they are not raised, looks like it is actually in the paint

6 minutes ago, Snollo said:

Only had it an hour then was about to put a plastic clear bumper protector on it and noticed the specks,

they wont rub off and they are not raised, looks like it is actually in the paint

 

On mine it stained the paint i had to Tcut

As other have said probably fallout. Lots of products to address this on the market. Iron X as mentioned is good. Powermaxed also do a version. 

 

If you decide to let the lease company resolve I would suggest you request a detailer take a look first. A good deep clean should resolve this. Hopefully no need for paint. 

 

Cheers 

 

Simon

10 hours ago, Snollo said:

Thanks for your reply

Is there any explanation for it only to be on the plastic parts and not the metal??

 

 

My guess would be that the plastic body parts had a static charge and so attracted the very light particles that were floating in the air. Then perhaps overnight  condensation formed and the particles corroded, thus causing staining and/or sticking them to the paint....

 

Jim

Have a look at this (American ) article:

http://www.carwash.com/what-is-rail-dust/

 

Jim

All this points to NOT trying to do anything yourself and have the dealership say it's your fault! My simple reckoning is if your new Skoda has a finish/contamination problem that can't be seen on other dealership showroom cars, then it has to be rejected.

 

One reason is the longer you have it the more chance they could say you parked it somewhere and collected the iron dust after delivery. Another reason is there could be more new cars with the same problem and by complaining and causing somebody to pay to rectify your problem, you raise awareness. All new cars should go through VAG formalised pre-delivery checks. Find out if this was done for your car and why it wasn't spotted (forgive pun!). If the paint and finish blemish check is not on their pre delivery inspection form then it should be.

 

If your argument for rejection is accepted I would be asking for a loaner and a trim/accessory upgrade as compensation for the inconvenience and lack of confidence you must now feel in buying the Skoda brand. Hell, Skoda had problems with 'rust' in the past and we don't want to see a re-incarnation of rust in another form.

Edited 4 February, 20179 yr by voxmagna

The moment I saw the photo, above, I thought "Rust spots from something like an angle grinder".  I've seen it several times at home when I've been using a grinder or a drill, and produced small particles of metal which have stained adjacent surfaces. (including plastic).  The fact, in my case, is it was due to my failing to clean the area sufficiently to ensure all traces of the particles wee removed.  But they generally come out with T Cut or similar (as suggested sbove).

 

I did once have a second hand, but almost new, car (in the early 1970's) that had tiny spots on the paintwork that really didn't want to come off.  I was sure that it must have been cause by something in the air.  Maybe parked near some sort of industrial process?

 

I would think a valeter would deal with these marks.  Has to be worth a word with a trusted operator to save the hassle of returning the car?

3 hours ago, oldstan said:

The moment I saw the photo, above, I thought "Rust spots from something like an angle grinder".  I've seen it several times at home when I've been using a grinder or a drill, and produced small particles of metal which have stained adjacent surfaces. (including plastic).  The fact, in my case, is it was due to my failing to clean the area sufficiently to ensure all traces of the particles wee removed.  But they generally come out with T Cut or similar (as suggested sbove).

 

I did once have a second hand, but almost new, car (in the early 1970's) that had tiny spots on the paintwork that really didn't want to come off.  I was sure that it must have been cause by something in the air.  Maybe parked near some sort of industrial process?

 

I would think a valeter would deal with these marks.  Has to be worth a word with a trusted operator to save the hassle of returning the car?

In the 70's there were a rash of car polishes containing silicone(s?) that were said to protect the paint (cellulose in those days). What they didn't say, until users complained, was that it turned the surface photo-sensitive so any blemishes were permanently photographed into the paint.  Anyone who parked under trees in the autumn were left with a camouflage finish that many would envy today! 

 

Fred

Edited 4 February, 20179 yr by g6zru

Didn't know any of that.  Thems was the days eh?

18 hours ago, Snollo said:

The colour is Moon white and i have been in touch with the lease company who have told me to get a quote from my local bodyshop and the supplying dealer will pay for the repair.

 

 

 

I would get a quote from these guys if it was me. If they say its a simple case of fallout then get them to quote for a single stage polish or a new car detail. It will be cheaper than a bodyshop and you'll get a paint finish better than factory out of it!

 

Hopefully, although disappointing, it might turn out to be a win/win for you!

 

http://www.exclusivecarcare.co.uk/detailing-services/new-car-detail/

 

 

1 hour ago, SimonVespa said:

 

I would get a quote from these guys if it was me. If they say its a simple case of fallout then get them to quote for a single stage polish or a new car detail. It will be cheaper than a bodyshop and you'll get a paint finish better than factory out of it!

 

Hopefully, although disappointing, it might turn out to be a win/win for you!

 

http://www.exclusivecarcare.co.uk/detailing-services/new-car-detail/

 

 

They are 214 miles away from me, but maybe worth looking for someone in my area (norfolk)

14 minutes ago, Snollo said:

They are 214 miles away from me, but maybe worth looking for someone in my area (norfolk)

 

Ah! Got the location from the wrong post! Try these:

 

http://www.jr-detailing.com/

 

The important thing is to go to a detailer - who can correct paint. As a opposed to a valeter - who will wash the car.