Hi all

 

I have a Mk3 Skoda Octavia vrs tsi 63 plate. The car is a used approved Skoda with full Skoda service history. The car was purchased in June 2017 and come with 1 years manufactures warranty. 

 

During the first 6 months I had the water pump and high pressure fuel pump break. They got replaced under warranty which was fine.  The car is now out of warranty which expired on June 2018. Now more problems have arisen. I have had the low pressure fuel pump break and also have been told the turbo needs replacing. The total cost is pushing £2500!! 

 

I know the car is out of warranty but surely I have been sold a car by them that is not fit for purpose ? Do I have any legs to stand on with this because I think 4 major issues in this short time period is not good being a used approved car. Any advise would be grateful.

 

Many thanks 

Doubt it.  I had to have a new turbo at 21,000 miles, only a few weeks outside of warranty.  Cause was a failure of coolant to the turbo and wasn't covered by warranty due to my car having a TD1 marker, even though it was accepted the cause is not linked in any way to the remap, and the coolant check valve fault was likely to have been failing within the warranty period and before the remap.

 

Best o'luck.

 

Gaz

 

5 minutes ago, V6TDI said:

Doubt it.  I had to have a new turbo at 21,000 miles, only a few weeks outside of warranty.  Cause was a failure of coolant to the turbo and wasn't covered by warranty due to my car having a TD1 marker, even though it was accepted the cause is not linked in any way to the remap, and the coolant check valve fault was likely to have been failing within the warranty period and before the remap.

 

Best o'luck.

 

Gaz

 

 

My car is completely stock, and 4 major issues is pretty bad. They have already told me it's the seals on the turbo that have gone so oil is leaking 

It’s not good. If it’s got full skoda service history I would contact Skoda Customer Service.

What mileage is it ?

Just now, classic said:

It’s not good. If it’s got full skoda service history I would contact Skoda Customer Service.

What mileage is it ?

 

Just hit 80k. Would it defiantely be worth contacting them? The advisor from the dealer mentioned a goodwill gesture but I feel that this should all be covered. 

Worth a try. 5 years old and 80k miles is probably at the upper end of their goodwill contributions. What went wrong with the water pump ? If the engine was overheated then,  it won’t have done the turbo any good.

3 minutes ago, classic said:

Worth a try. 5 years old and 80k miles is probably at the upper end of their goodwill contributions. What went wrong with the water pump ? If the engine was overheated then,  it won’t have done the turbo any good.

 

Coolant was leaking from it and fuel pressure was lost from high pressure fuel pump 

If you don’t get anything warranty wise, maybe get a second opinion/quote from a decent VAG specialist.

Others on here may disagree but I don’t take my car to the Skoda dealer, it goes to a specialist for service and repairs and it’s 4 years old. 

If you have no success with Skoda with a contribution another path is to fit a reconditioned turbo or get it repaired which should be less than a new one. I used this company a few year ago with no issues http://www.turbocharger-solutions.co.uk

31 minutes ago, durhamfisher said:

If you have no success with Skoda with a contribution another path is to fit a reconditioned turbo or get it repaired which should be less than a new one. I used this company a few year ago with no issues http://www.turbocharger-solutions.co.uk

 

Thankyou! I really do feel like they should fix it free of charge. Just crazy there is this many problems from an approved vehicle sold by them. The problem is the car is undrivable and at the Skoda dealers at the moment 

It's a 5 year old car, which came with a year long warranty that expired 8 months ago. Personally I think you should be pleased with any goodwill you get offered. 

 

If you want someone to warranty the car for more than a year after you bought it, buy an extended warranty. Alternatively, stump up for a new car. You can't expect unlimited warranty support on a second hand car that you bought 20 months ago. 

 

As for 'fit for purpose', this phrase is in reference to the suitability of the product to do the job it was sold to do, nothing to do with whether it breaks or not. If someone sold you a Lotus Elise for offroading, that would be 'not fit for purpose'. 

15 minutes ago, Kenai said:

It's a 5 year old car, which came with a year long warranty that expired 8 months ago. Personally I think you should be pleased with any goodwill you get offered. 

 

If you want someone to warranty the car for more than a year after you bought it, buy an extended warranty. Alternatively, stump up for a new car. You can't expect unlimited warranty support on a second hand car that you bought 20 months ago. 

 

As for 'fit for purpose', this phrase is in reference to the suitability of the product to do the job it was sold to do, nothing to do with whether it breaks or not. If someone sold you a Lotus Elise for offroading, that would be 'not fit for purpose'. 

 

I totally get it, but the turbo could of been damaged from the coolant leak and the low pressure pump could been damaged from the high pressure pump when had warranty. I seriously think 4 major problems like this are not acceptable ! I even spoke to the sales manager at the dealership and he agreed. 

Edited 23 February, 20197 yr by hazzaardous