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Delivery times?

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4 minutes ago, zetzet said:

Earth is flat. That must be what they're hiding.

No one has spilled the secrets of how Skoda is scheduling their manufacturing, it could be dependent on regions since they make different cars for multiple regions, it could be quotas per dealer, it could be quotas per certain spec. That's why it might seem random.

 

I don't know what "flat earth" has to do with anything, but what you described after that, is the definition of "they are hiding something". 

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Just now, MaximusMeridius said:

 

I don't know what "flat earth" has to do with anything, but what you described after that, is the definition of "they are hiding something". 

They aren't hiding, they're just not saying anything, to anyone. Also their estimates might be wrong as has been proven multiple times already and then people like you scream "liars!". When I ordered mine they said 6 months and then chip supply got worse, covid started again, then me, being a human being understood that they won't be able to do it in 6 months. Now covid got even worse again, chips haven't improved at all, there was a fire and you are somehow expecting things to get better, it would be hilarious if it wasn't so sad.

5 minutes ago, zetzet said:

They aren't hiding, they're just not saying anything, to anyone. Also their estimates might be wrong as has been proven multiple times already and then people like you scream "liars!". When I ordered mine they said 6 months and then chip supply got worse, covid started again, then me, being a human being understood that they won't be able to do it in 6 months. Now covid got even worse again, chips haven't improved at all, there was a fire and you are somehow expecting things to get better, it would be hilarious if it wasn't so sad.

 

Again, not saying anything to anyone about what is in their interest = hiding. They said 6 month and you waited 9 because of the situation, tough luck. GregB11x will by current calculations wait at least a year and a half and he probably ordered before you. Do you grasp this difference? You probably don't, because the only important thing to you is you have the car. I am not expecting things to get better, this is something you imagined. As a customer, I expect transparency and honesty. The sad thing is, you obviously don't know what that is.

17 minutes ago, MaximusMeridius said:

 

Again, not saying anything to anyone about what is in their interest = hiding. They said 6 month and you waited 9 because of the situation, tough luck. GregB11x will by current calculations wait at least a year and a half and he probably ordered before you. Do you grasp this difference? You probably don't, because the only important thing to you is you have the car. I am not expecting things to get better, this is something you imagined. As a customer, I expect transparency and honesty. The sad thing is, you obviously don't know what that is.

I didn't expect to get the car either, I was prepared to wait a year or more. But like I said, different markets, different dealers, different specs, we can't possibly know what is causing the exact delay.

 

 

Transparency costs a lot of additional money and automakers are already losing millions every single day, unless you want to pay more it's not going to happen. That's the reality of it. Shouldn't have gone for a budget brand and expected premium experience I guess. 

 

https://www.spiegel.de/wirtschaft/unternehmen/volkswagen-will-fast-alle-nachtschichten-im-stammwerk-streichen-a-e958526c-544b-4ecf-bcef-d8dfd251a58f

Fun article for you to read.

Edited by zetzet

19 minutes ago, zetzet said:

I didn't expect to get the car either, I was prepared to wait a year or more. But like I said, different markets, different dealers, different specs, we can't possibly know what is causing the exact delay.

 

 

Transparency costs a lot of additional money and automakers are already losing millions every single day, unless you want to pay more it's not going to happen. That's the reality of it. Shouldn't have gone for a budget brand and expected premium experience I guess. 

 

Of course we can't know, but they do. That is the core resaon for the bad experience. Why would I pay more? I already agreed to pay the price they set. This is not a budget car anymore, most Octavias here are > 35.000 € and we don't expect a premium experience, but don't deserve a ****ty one either. I guess you now think concepts like knowing at least something and first come first served are premium experience. Glad i still get premium experience at McDonalds when I step behind the line. :D   

 

I read the article. Let me be clear, I do understand the situation and I know it is not easy for them. My problem is not waiting, my problem is waiting and knowing nothing, not even a ballpark estimate and then seeing people getting cars left and right in less then 6 months, some with lesser spec and some with greater.

Edited by MaximusMeridius

9 minutes ago, MaximusMeridius said:

Of course we can't know, but they do. That is the core resaon for the bad experience. Why would I pay more? I already agreed to pay the price they set. This is not a budget car anymore, most Octavias here are > 35.000 € and we don't expect a premium experience, but don't deserve a ****ty one either.

But they don't know that's the main issue. How can they possibly know when some Chinese supplier might get their factory shut down because a guy caught covid or when somehow a fire breaks out in one of the factories they need for door panels. It's all unpredictable and they need those parts, your plan of perfect information would require all those suppliers, delivery companies to all have perfect systems for updates, they just won't. Every single step in the system costs money, that's why things are so stuck now, everything has been optimised to work without major restrictions.

 

 

All cars are expensive these days. Skoda is still a budget/value brand.

Edited by zetzet

13 minutes ago, zetzet said:

But they don't know that's the main issue. How can they possibly know when some Chinese supplier might get their factory shut down because a guy caught covid or when somehow a fire breaks out in one of the factories they need for door panels. It's all unpredictable and they need those parts, your plan of perfect information would require all those suppliers, delivery companies to all have perfect systems for updates, they just won't. Every single step in the system costs money, that's why things are so stuck now, everything has been optimised to work without major restrictions.

 

 

All cars are expensive these days. Skoda is still a budget/value brand.

 

Look, I will put it in simpler terms and because I am not waiting that long yet, let us take GregB11x here as example again (sorry Greg). GregB11x ordered a car in March. He is patiently waiting for the car. Now here comes Mike in October and orders a similary specced car at the same dealer. Now January roles up and Mike get's the car. In between there were fires, earthquakes, end of the world, but Mike still has the car. GregB11x is understandably confused and a little annoyed at this point, but he still waits for a month before he calls his dealer. The dealer then says, I have good news, you got a date in June/July a year later. Now who is at fault GregB11x is having a bad experience here? The fire? Earthquake? Or Skoda?

Edited by MaximusMeridius

11 minutes ago, MaximusMeridius said:

 

Look, I will put it in simpler terms and because I am not waiting that long yet, let us take GregB11x here as example again (sorry Greg). GregB11x ordered a car in March. He is patiently waiting for the car. Now here comes Mike in October and orders a similary specced car at the same dealer. Now January roles up and Mike get's the car. In between there were fires, earthquakes, end of the world, but Mike still has the car. GregB11x is understandably confused and a little annoyed at this point, but he still waits for a month before he calls his dealer. The dealer then says, I have good news, you got a date in June/July a year later. Now who is at fault GregB11x is having a bad experience here? The fire? Earthquake? Or Skoda?

 

It can't be the earthquake right? Cause Mike still got the car...

Edited by MaximusMeridius

4 minutes ago, MaximusMeridius said:

It can't be the earthquake right? Cause Mike still got the car...

Yes, because all cars for all regions are the same spec and use all the same components and are equal in every way. Oh wait they're not, not even close. I don't know if you've ever thought about how production lines work, but usually it's easier and faster to produce one type of anything than to switch from one to another. 

f two exact same spec cars didn't get produced at the same day it might be that dealers have quotas or countries do. We just simply can't know these things. Or let's say Greg has a spec that simply had one component missing and it led to his car missing the manufacturing window, now he has to wait for an unknown amount of time for parts to be available again. We still can't know.

 

 

 

Transparency is not possible here. The product is too complex to do it cheaply.

15 minutes ago, zetzet said:

Yes, because all cars for all regions are the same spec and use all the same components and are equal in every way. Oh wait they're not, not even close. I don't know if you've ever thought about how production lines work, but usually it's easier and faster to produce one type of anything than to switch from one to another. 

f two exact same spec cars didn't get produced at the same day it might be that dealers have quotas or countries do. We just simply can't know these things. Or let's say Greg has a spec that simply had one component missing and it led to his car missing the manufacturing window, now he has to wait for an unknown amount of time for parts to be available again. We still can't know.

 

 

 

Transparency is not possible here. The product is too complex to do it cheaply.

 

If countries or dealers have quotas, then dealers (importer) should know that. When next customer comes through the door looking for an Octavia, they can say they have a full quota and what that means for the customer. If Greg has one component missing, they should call Greg if he is willing to lose that component. Let us also qoute Greg here: "He ordered the same specs for himself one day behind me and got the car 14 days ago". You are just grasping for straws in you argument. Again, we can't know any of this, but dealers should. This is the whole issue. You see how easy transparency is if you have nothing to hide? I can explain all day, everyday to you, why Earth is round.

 

 

Edited by MaximusMeridius

40 minutes ago, MaximusMeridius said:

 

But it's not easy, everything you described requires extra steps, no one does anything extra for free. Also if "he ordered same spec" doesn't actually mean the EXACT same, one tiny seemingly insignificant thing could change the date by months now.

 

 

Why would they tell dealers or people that they hit their quotas? That's straight up anti business. They tell people there are delays and to not expect much and then they keep repeating it, but somehow that doesn't mean anything to you. If you couldn't wait you should have ordered a car from stock or one that was confirmed to be arriving soon. 

 

 

Actually it would be better if you found an example among car manufacturers, which brand does tell you an exact delivery date or give you clear information about progress? I know for sure VW, Skoda, Tesla and Toyota do not do that.

Edited by zetzet

11 minutes ago, zetzet said:

But it's not easy, everything you described requires extra steps, no one does anything extra for free. Also if "he ordered same spec" doesn't actually mean the EXACT same, one tiny seemingly insignificant thing could change the date by months now.

 

 

Why would they tell dealers or people that they hit their quotas? That's straight up anti business. They tell people there are delays and to not expect much and then they keep repeating it, but somehow that doesn't mean anything to you. If you couldn't wait you should have ordered a car from stock or one that was confirmed to be arriving soon. 

 

 

Actually it would be better if you found an example among car manufacturers, which brand does tell you an exact delivery date or give you clear information about progress? I know for sure VW, Skoda, Tesla and Toyota do not do that.

 

Yep, it is anti business, that is why they are hiding this information. They don't tell you what kind of delays there are. There is a big difference between 6 months and one year or more. I would take from stock, if they said the wait is 1 year. Noone is asking for exact delivery date in this situation. It is probably too late now to switch brands and go to the back of another line. Or maybe it isn't, if at least there was some way to get some approximate information from Skoda, maybe it would be quicker in some other line. Oh, wait, there isn't. We will see what this will mean for their future business.

 

I bet you would be singing a different tune, if you were still waiting more then 1 year.

15 minutes ago, MaximusMeridius said:

They don't tell you what kind of delays there are.

But they don't know, it's unbelievable how thick your skull seems to be. They said it was 6 months when I ordered, stuff happened it took them longer. They were saying the delay was a year for months till now and now there were even more complications that were unexpected once again, so according to you they just lied to everyone who ordered before now, because the delays will be even bigger.

Edited by zetzet

21 minutes ago, zetzet said:

But they don't know, it's unbelievable how thick your skull seems to be. They said it was 6 months when I ordered, stuff happened it took them longer. They were saying the delay was a year for months till now and now there were even more complications that were unexpected once again, so according to you they just lied to everyone who ordered before now, because the delays will be even bigger.

 

What is wrong with you? You can't really be this daft. Greg ordered the car before you and before most others that already have the car. Is he living in some other dimension where other stuff happened? Others got all kind of additional equipment, probably even more than Greg and you want us to believe Greg ordered some kind of special gold plated DSG knob with 20 extra semiconductors. Look, if you can't comprehend information on this topic, go troll someone else.

Edited by MaximusMeridius

20 minutes ago, MaximusMeridius said:

 

Yep, it is anti business, that is why they are hiding this information. They don't tell you what kind of delays there are. There is a big difference between 6 months and one year or more. I would take from stock, if they said the wait is 1 year. Noone is asking for exact delivery date in this situation. It is probably too late now to switch brands and go to the back of another line. Or maybe it isn't, if at least there was some way to get some approximate information from Skoda, maybe it would be quicker in some other line. Oh, wait, there isn't. We will see what this will mean for their future business.

 

I bet you would be singing a different tune, if you were still waiting more then 1 year.


Skoda might not be hiding info, they might be uncertain because component suppliers are not being 100% accurate with planned delivery dates.

 

My understanding is there are quotas between countries / regions.  There are also dealer quotas.   But this tends to be based on sales year or two ago.  It is to stop groups of dealers buying up lots of stock and hoarding it.

 

Your individual dealer (and Importer) will know their quotas (or volume targets) and therefore will know if the have exceeded them and any order placed won’t be accepted by the factory for months.   Unfortunately many sales people tell customers what they want to hear and always suggest a wait between 3 and 6 months, rather give an honest answer like about 10 months for a Fabia and 15 months for an Octavia (examples, not actual delays).

 

People need to learn to change the question.  Don’t ask dealer for estimated delay, ask them if they have sales quota available, and the earliest date they would guarantee delivery or give an extra discount if date not met.

 

 

13 minutes ago, SurreyJohn said:


Skoda might not be hiding info, they might be uncertain because component suppliers are not being 100% accurate with planned delivery dates.

 

My understanding is there are quotas between countries / regions.  There are also dealer quotas.   But this tends to be based on sales year or two ago.  It is to stop groups of dealers buying up lots of stock and hoarding it.

 

Your individual dealer (and Importer) will know their quotas (or volume targets) and therefore will know if the have exceeded them and any order placed won’t be accepted by the factory for months.   Unfortunately many sales people tell customers what they want to hear and always suggest a wait between 3 and 6 months, rather give an honest answer like about 10 months for a Fabia and 15 months for an Octavia (examples, not actual delays).

 

People need to learn to change the question.  Don’t ask dealer for estimated delay, ask them if they have sales quota available, and the earliest date they would guarantee delivery or give an extra discount if date not met.

 

 

 

This sounds like it makes sense in theory, but in the real world Greg is still waiting from March, while others got Octavias in the same country and even at the same dealer. :)

 

Edit: Others who ordered after him.

Edited by MaximusMeridius

26 minutes ago, Mattster21 said:

It's here! Delivered this morning, Estate 1.5 TSI SE in brilliant silver. First impressions are positive - it looks great, and I love the tone of silver. Struggling with Android Auto already but I'll post about that on another thread. Ordered 01/10/21 so 4 months and a few days, which is less than the 6 months I was originally quoted. Best of luck to everyone still waiting.

 

PXL_20220205_090457134.jpg

 

Congrats! You got it so fast, because this car has an obvious defect. The steering wheel is on the wrong side. :)

Was at my dealer this morning collecting the wife's 'new' Fabia and chatting to the dashed manager who confirmed that delays for most Octavia's (and a lot of other models) are now in excess of 12 months.

The only things they are able to get within around 18 weeks are the new Mk4 Fabia but he's expecting the delays to start with them very soon.

 

In regards to builds, they are built in campaigns as when I made a couple of changes to the spec of my vRS the dealer contacted Skoda UK to make sure it wouldn't affect or delay the order any longer. Mine was ordered in November and no update or even acceptance from the factory yet. The dealers get little to no information from Skoda.

Wondering what the delivery times are for other VW group cars are like?

 

Also what BMW, Ford and Hyundai are like too. 

24 minutes ago, TheWanderer said:

Wondering what the delivery times are for other VW group cars are like?

 

Also what BMW, Ford and Hyundai are like too. 

 

Not great either. We visited a handful of dealers over the past week or so and everything has a wait.

Some of the Japanese & Korean makes may be better than VAG but that is model dependant.

Ford dealers were quoting 8 months or more for a Transit Custom early last year and I can't imagine that's improved.

28 minutes ago, TheWanderer said:

what the delivery times are for other VW group cars

https://www.marnet-mobility.de/aktuelle-lieferzeiten.html


Obviously Skoda has the slightly longer delivery times (inside VAG group), with Octavia being the record holder. But Q3/2023 for Octavia iV? Are they kidding? I'm betting those 10 months for Octavia will become 1y+ once they include the latest delays (this week's fire).

Don't know about BMW, Ford and Hyundai, but I know at Renault it's estimated at 3-4 months when you place the order, and they never deliverlater than 6months when U order the full plate - at least here in Ro.

 

1 hour ago, Chappers. said:

Mine was ordered in November and no update or even acceptance from the factory yet

I placed the order August 23rd, accepted by the factory September 11th, somewhere in November they proposed that I give up rear-view cam. to speed up delivery (without being given a new delivery term) which I accepted. Still no build week estimate until this Friday when I last talked to the dealership.

 

@zetzet & @MaximusMeridius it's far worse not being given a best-effort delivery estimate (since they can't offer the precise date), than being told you'll have to wait 1y or more.
@zetzet you'd be  surprised how elaborate the software is at the factory in order to synchronize parts from half or allover the world to build those cars - they really plan the production with months to 1 year in advance. What I call best-effort estimate costs precisely 0 cents, it's already in their system. I'm betting (don't know for sure) that each national Skoda HQ (not the individual dealers) has access to that database. I agree with you, a chip factory Covid closure in China or a fire in Mlada Boleslav cannot be predicted, but the delays are immediately included in their production planning.

Edited by SkOmk4

1 hour ago, TheWanderer said:

Also what BMW, Ford and Hyundai are like too. 

 

46 minutes ago, Chappers. said:

Some of the Japanese & Korean makes may be better than VAG but that is model dependant.

Hyundai makes a lot of their components in house so it's easier for them to manage, but the most popular models are still limited. Toyota is similar since they already had component shortages before this crisis, they beefed up their supply lines thinking ahead. But at the same time RAV4 Prime for example had like a year of waiting time before covid even happened, don't think that got any better.

14 hours ago, zetzet said:

Toyota is similar since they already had component shortages before this crisis, they beefed up their supply lines thinking ahead. But at the same time RAV4 Prime for example had like a year of waiting time before covid even happened, don't think that got any better.

Toyota have recently said that Land Cruiser orders in Japan can be subject to a 4 YEAR wait

 

https://www.cartoq.com/toyota-confirms-4-year-waiting-period-for-land-cruiser-suv/

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